OnDemand Product Support Link

The Landing Page for OnDemad Product support is available at http://ondemand.com/support/default.asp

Hello,
This page should contain info about the different help options available for bi.ondemand.com:
http://ondemand.com/help-businessintelligence
Cheers
Steve

Similar Messages

Problem description: My MacBook Pro is running really slow. Applications won't open or take up to 10 min. EtreCheck version: 2.1.5 (108) Report generated December 27, 2014 at 9:15:58 PM CST Click the [Support] links for help with non-Apple products

Problem description:
My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
EtreCheck version: 2.1.5 (108)
Report generated December 27, 2014 at 9:15:58 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HD (disk1) / [Startup]: 498.88 GB (5.04 GB free) (Low!)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
[running] com.seagate.TBDecorator.plist [Support]
5 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
[running] com.carbonite.launchd.carbonitestatus.plist [Support]
[loaded] com.coupons.coupond.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.trendmicro.itis.dca.plist [Support]
[running] com.trendmicro.itis.uimgmt.agent.plist [Support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.trendmicro.icore.av.plist [Support]
[running] com.trendmicro.icore.main.plist [Support]
[running] com.trendmicro.icore.wp.plist [Support]
[running] com.trendmicro.itis.plugin.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
[invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
[loaded] com.trendmicro.itis.uninstaller.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
npBcsMcTcIO: Version: Unknown [Support]
Safari Extensions: ℹ️
Trend Micro Toolbar [Installed]
3rd Party Preference Panes: ℹ️
Carbonite [Support]
Flash Player [Support]
Paragon NTFS for Mac ® OS X [Support]
Seagate Dashboard for Mac OSX [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
HD: Disk size: 498.88 GB Disk used: 493.84 GB
Destinations:
Jens Seagate Backup [Local]
Total size: 999.86 GB
Total number of backups: 6
Oldest backup: 2014-06-24 10:33:56 +0000
Last backup: 2014-12-17 17:14:18 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 493.84 GB X 3)
My Passport for Mac [Local]
Total size: 2.00 TB
Total number of backups: 14
Oldest backup: 2013-08-21 19:19:35 +0000
Last backup: 2014-12-19 11:44:23 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
 6% coreaudiod
 5% CarboniteDaemon
 4% iMovie
 3% JustCloud
 3% Wondershare Player
Top Processes by Memory: ℹ️
335 MB iPhoto Library Manager
180 MB Finder
142 MB iMovie
70 MB Preview
51 MB Microsoft Word
Virtual Memory Information: ℹ️
149 MB Free RAM
1.04 GB Active RAM
897 MB Inactive RAM
1.17 GB Wired RAM
30.53 GB Page-ins
1.42 GB Page-outs
Diagnostics Information: ℹ️
Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
Dec 26, 2014, 02:22:01 PM Self test - passed
Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]

You have nearly run out of disk space. Either purchase a larger one or start cleaning out the one you have?

EtreCheck version: 2.1.5 (108) Report generated 4 January 2015 14:29:26 GMT Click the [Support] links for help with non-Apple products. Click the [Details] links for more information about that line. Click the [Adware] links for help removing adware

My Mac is very slow and applications take a long time to load, especially Safari and iTunes. Please help. I have run the Etrecheck report and these are results.
Thanks Pat
EtreCheck version: 2.1.5 (108)
Report generated 4 January 2015 14:29:26 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2011) (Verified)
iMac - model: iMac12,1
1 2.7 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
empty empty empty empty
BANK 1/DIMM1
empty empty empty empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:32:50
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (717.51 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Seagate Expansion Desk 2 TB
EFI (disk1s1) <not mounted> : 210 MB
Seagate Expansion Drive (disk1s2) /Volumes/Seagate Expansion Drive : 2.00 TB (1.66 TB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. iPhone
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
Problem System Launch Agents: ℹ️
[failed] com.apple.syncservices.SyncServer.plist
Launch Agents: ℹ️
[loaded] com.avast.userinit.plist [Support]
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist [Support]
[loaded] com.epson.esua.launcher.plist [Support]
[running] com.epson.eventmanager.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.trusteer.rapport.rapportd.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.avast.init.plist [Support]
[loaded] com.avast.uninstall.plist [Support]
[failed] com.avast.update.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[running] com.trusteer.rooks.rooksd.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.avast.home.userinit.plist [Support]
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Support]
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Support]
DivXBrowserPlugin: Version: 2.2 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
OVSHelper: Version: 1.1 [Support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
wrc [Installed]
3rd Party Preference Panes: ℹ️
DivX [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
GoToMyPC Preferences [Support]
Java [Support]
Trusteer Endpoint Protection [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 281.84 GB
Destinations:
Seagate Expansion Drive [Local]
Total size: 2.00 TB
Total number of backups: 78
Oldest backup: 2013-07-28 18:09:06 +0000
Last backup: 2015-01-04 14:29:38 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 281.84 GB X 3)
Top Processes by CPU: ℹ️
 2% WindowServer
 1% mds
 0% fontd
 0% mds_stores
 0% com.avast.daemon
Top Processes by Memory: ℹ️
120 MB Safari
112 MB com.avast.daemon
94 MB com.apple.WebKit.WebContent
56 MB spindump
52 MB mds_stores
Virtual Memory Information: ℹ️
479 MB Free RAM
1.56 GB Active RAM
1.11 GB Inactive RAM
904 MB Wired RAM
5.37 GB Page-ins
75 MB Page-outs
Diagnostics Information: ℹ️
Jan 4, 2015, 01:57:18 PM Self test - passed
Standard users cannot read /Library/Logs/DiagnosticReports.
Run as an administrator account to see more information.

patbythesea wrote:
Can I assume that with my Mac I do not need any additional virus protection software? If I do, what should I use?
See my Mac Malware Guide for help on protecting yourself from malware. You generally don't need anti-virus software.
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

Training & Support Link not working

Hi
i have a 30-day trial version of Siebel CRM On Demand.
When i click on the Trial & Support link on my version it simply returns a blank page???
Can someone tell me how this can be fixed?
Thanks,
Saket

At the bottom of each page within CRM OnDemand there is a link labeled; "Service Information". At the foremost part of this Service Information page you will see the PRODUCTION pod name and below that the STAGING pod. If you are on the STAGING pod when you click the "Service Information" link, you will see the STAGING pod name and the PRODUCTION pod below.

Support link in Portal logon page not working

Hi All,
We are using the ´support´ link on the logon page of our Portal. When we click the support link, the system asks for UserId and e-mail adress. When we fill this in correctly, the system responds by displaying "New password sent to e-mail adress".
However, the password is not reset or anything and we still have to logon with the original old password. Where can this problem be rooted and where do I start to look for the cause of this.
We are using CUA and this is set on ECC 6.0 production system.
Message was edited by:
 Jan Laros

Hai Laros,
I have gone through this issue...
I think your Portal is EP 7.0 SP12..
For logon page weare using two jar files umelogonbase.jar and com.sap.portal.runtime.logon_api.jar
There is some change in code of umelogonbase.jar file in SP12
com.sap.security.core.sapmimp.logon.logonbean method getLogonHelp
In SP12
 public boolean getLogonHelp()
 boolean rc = mySAPProperties.getBoolean("ume.logon.logon_help", true);
 if(!rc)
 rc = checkPermission("LOGON_HELP");
 return rc;
private static boolean checkPermission(String permissionName)
 String METHOD = "checkPermission";
 boolean hasPermission = false;
 if(trace.bePath())
 trace.entering("checkPermission", new Object[] {
 permissionName
 try
 boolean flag1;
 try
 IUser user = UMFactory.getAuthenticator().getLoggedInUser();
 if(user == null)
 user = AnonymousUser.getInstance().getAnonymousUser();
 if(trace.beDebug())
 String userName = user != null ? user.getName() : "no user";
 trace.debugT("checkPermission", "The current user is [{0}].", new Object[] );
 if(user != null)
 LogonApplicationPermission permission = new LogonApplicationPermission(permissionName);
 hasPermission = user.hasPermission(permission);
 } else
 trace.errorT("checkPermission", "The current user is null.");
 boolean flag = hasPermission;
 return flag;
 catch(UMException umex)
 flag1 = false;
 return flag1;
 finally
 if(trace.bePath())
 trace.exiting("checkPermission", new Boolean(hasPermission));
In SP10 code was
public boolean getLogonHelp()
 return mySAPProperties.getBoolean("ume.logon.logon_help", true);
In your jsp page
if ( logonBean.getLogonHelp() ){
//code
logonBean.getLogonHelp() retuning true because of additional LogonApplicationPermission checking....
I think you got my point....
With reagrds
Eldose
Eldose

Error when installing Product: BlackBerry Link -- Error 1920.

Hi I get the following installation error for Link:
Product: BlackBerry Link -- Error 1920.Service BlackBerry Link Communication Manager (RIM Tunnel Service) failed to start. Verify that you have sufficient privileges to start system services.
I get the option to retry but it won't work.
Logged on as Admin
Windows 7
BB Z10 10.0.10.85
Tried downloading from the Web and installing and connecting phone to PC. Turned off UAC.

Hey pcamp227,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Do you have any current security software on the PC? If so what kind? Also go into Start>Control Panel>Adminstrative Tools>Services and is BlackBerry Link Communication Manager listed? If so, click on start the service (make sure you're logged in as the admin).
Once completed then try to access BlackBerry Link.
Let me know if the issue still persists.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

CAn anyone send me documents related to key production support issues

CAn anyone send me documents related to key production support issues in SD and MM
thanks &regards
aman

Hi Priya,
Please find the below link to have a very good stuff on Foreign Trade;
http://help.sap.com/bp_bblibrary/500/html/G09_ForgTrade_EN_IN.htm
Please Reward If Really Helpful,
Thanks and Regards,
Sateesh.Kandula

Hi All, can i have some production support issues with rootcasue and resolution for SAP TM?

Hi All, can i have some production support issues with rootcasue and resolution for SAP TM?
Thanks,
Sreenivas

Hi Sreenivas,
I would recommend that you read the Rules of Engagement and other documents in the Getting Started link (top right) before posting anymore. Your Discussion will most likely get reported as non-specific and get removed. If you have a specific problem with TM, please post it in a new thread with error messages, version and SPs installed, and how the error occurs and what you are trying to get TM to do.
There are a lot of resources available in the TM Overview page which can help, so start there and maybe also look at some of the MKS (Monday Knowledge Session) recordings which should also be listed. There are also a lot of experienced people who can help resolve issues your TM installation, but you need to provide enough information on the problems you are having. If you are just looking for information on past problems, do a Search or simply browse through past Discussions which are marked with a green Check (Correct Answer).
Regards, Mike
SAP Customer Experience Group - CEG (and a Moderator)

Main Tcodes used in Production support

Hi Gurus,
     Can anyone give me the "main Tcodes" we use during different production support activities.
     I recently got job as a BW support consultant and am bit worried about what kind of work I will be alloted? and how to do it ?
     If any body has got real-time production support experience please guide me how should I get prepared before I join the company and give me an overview of what kind of work I am gonna do in prod supp.
Cheers,
Noodles
PS: point will be awarded generously

RSA1 - Administrator Workbench
RSPC - Proess chain maintenance
RSPCM - Process chain Maintenance
DB6COCKPIT- DiagnosticsL Single System Check
SM37 - Job overview
SM66 - Global Work process overview
ST22 - Short dumps
SM51 - System wide work process overview
SM50 - Process overview
DB02 - Spave: History - Overview
SE38 - ABAP Editor
RSA3 - Extract Checker
RSA7 - Delta Queue
SMQ1 - Outbound Queue
SMQ2 - Inbound Queue
RSA6 - Postprocess DataSources and Hierarchy
RSMO - Monitor all loads
Also, see the following link....you will get T-Codes which you want.
Transaction Codes for BW Developers
Message was edited by:
        SAI KONKA

Processh Chians in Production Support

Hi Everyone... I wanna know what we do in daily activities of Process Chains in Production Support.. What are the primary issues we face... And what are frequent and common Errors we faced.. Plz give detial information that wat to do in production support for process chains....
Regards,
Hemanth Kumar Aluri...

Hi Hemanth Kumar
First of all let me say " Welcome to SDN Forums "
Coming to your question
typically the process chains are used to automate the regular loads/extarctions in
Back ground scheduling.
In A support environment for automating the loads we are using this process
chains.
Like daily @ so and so time if we need to triggera particular load then we can go
for this .
Pl go through the following link
http://help.sap.com/saphelp_nw04/helpdata/en/8f/c08b3baaa59649e10000000a11402f/content.htm
The major advantage of the process chain when comparing to
infopackagegrouping is we can easily rerun the process in a faster way so that we
can save the time.
Coming to the errors there is no much difference like the useul errors and process chain errors
ny way they r like
DUE to Locks
Duplicate records
Aggregation failures
etc., like extarction probs
Regards
RMK
Assigning pointz is the only way of saying thanx in SDN ****
Message was edited by:
RMK RMK

Can explain tickets about production support with solution?

Hi all,
can please explain about production support and the issues faced in support project.
and want some tickets about production support with solution
like info package failure,data load failure etc such things.
regards
s ram

Hi
See this links
support issues
http://www.sap-img.com/business/daily-tasks-in-support-role-and-infopackage-failures.htm
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/documents/a1-8-4/effective%20sap%20bw%20system%20management.pdf
Search the forums for more such threads
Cheers
N Ganesh

Production support - major issues or errors

Hi,
I am newly placed in SAP BI 7.0 .
I am into production support.
What are the most problematic issues or errors one face in Production support?
I have checked the forum and found some errors which are common and may occur regulary, but i would like to know about some of the biggest challenges and their solutions.
regards.
akshara
Please check the forum before posting
Edited by: Vikram Srivastava on Sep 25, 2010 8:42 PM

Hi akshara,
this could be one good link i found out because major issues with solution during production support have been given here..
http://indelasap.blogspot.com/2009/04/sap-bi-production-support-issues.html
http://proradian.com/blog/
thanks ,
aravind

Where is the E51 Product Support?

On the Main page under the drop down 'Product support' there is a further drop down box listing All the Nokia's. Well, when i say ALL Nokia's, i mean all Nokia's except the E51. Anyone ever ask Nokia why this is one is ommitted from the list?
Thanks

You mean, for the free Reader? Nowhere; there isn't such a thing. Here is a link link for general support: Contact Customer Care, although experience shows that you get better support in these forums. Only remember that they are user to user forums and no fellow user is under the obligation to reply any question, so you must be prepared to be patient at times, as Test Screen Name says.

What happened to Microsoft Product Support Reporting Tool?

I was looking to examine the health of the Active Directory setup that I have inherited at my new position. I was going to download the Microsoft Product Support Reporting Tool to run some tests, but all of the links I could find are broken.
It seems to have been excized from the Microsoft website. The information page as well as direct download links are all missing.
I have searched for information relating to its retirement but found nothing.
Has this tool been removed permanetly? Is there a place I can get the last supported version?
Thanks
Derek

Hi,
Thanks for posting in the forum.
For some reasons, we should replace the MPSReport Tool. For details, please refer to the following article.
Tool: MPSreports replacement as of Oct. 8th, 2013
http://blogs.technet.com/b/yongrhee/archive/2013/10/16/tool-mpsreports-replacement-as-of-oct-6th-2013.aspx
Hope this helps.
Best Regards,
Andy Qi
TechNet Subscriber Support
If you are
TechNet Subscription user and have any feedback on our support quality, please send your feedback
here.
Andy Qi
TechNet Community Support

Moving Oracle production support to Configuration Management

Hi All,
Currently I'm going as Oracle dba in production support team. I'm getting call from Configuration Management team as come to this team. I dont have much knowledge about CM. Now my question is
1. What is mean by Configuration Management? what is the process going on in CM in general ? Is it having any link with oracle dba support?
2. If I go and do Configuration Management work, again can I come to dba support field?
3. Is CM good for carrer growth...?
Pls clarify me. Thanks in advance.

user1115373 wrote:
Hi All,
Currently I'm going as Oracle dba in production support team. I'm getting call from Configuration Management team as come to this team. I dont have much knowledge about CM. Now my question is
1. What is mean by Configuration Management? what is the process going on in CM in general ? Is it having any link with oracle dba support?Why not ask the people who are asking you to join their team? Ultimately all job titles, all job duties are only and exactly as defined by the individual organization.
2. If I go and do Configuration Management work, again can I come to dba support field?Career movement is career movement. It is fluid and multideminsional. Or at least it should be.
3. Is CM good for carrer growth...?
Define "good". No education, no experience is ever wasted. At least not to people with the proper attitude about themselves and their careers.
Pls clarify me. Thanks in advance.

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