Online download help

Placed order online tonight for the Acrobat 9 education version. Received e-mail with instructions how to download it. Download does not appear in the location mentioned in Adobe's confirmation e-mail. Please advise.

This is a USER forum, not Adobe support... You need to contact Adobe sales for help
In the US - Adobe General support 800-833-6687
In the US - Adobe Install Problems 800-642-3623

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I am trying to "personalize my cs2 software online download with the serial number from my original boxed cd set and it didn't work. I tried using the download serial number and that doesn't work either. Need help!

I am trying to "personalize" my cs2 software online download with the serial number from my original boxed cd set and it didn't work. I tried using the download serial number and that doesn't work either. Need help!

I understand that you have also used the download link & serial number from Adobe - CS2 Downloads, if still the CS2 is not working, then please refer to the system requirement for e.g System requirements | Photoshop
The issue can be that the present operating system might not be compatible with the CS2.
Regards
Rajshree

Hello. I am receiving "error codes" when trying to dowload songs. It charges me but the songs never download and I have restarted itunes and it does not automatically start downloading as instructed online. Help?

Hello. I am receiving "error codes" when trying to dowload songs. It charges me but the songs never download and I have restarted itunes and it does not automatically start downloading as instructed online. Help?

I don't know exactly what they said b/c they are nolonger on my screen. It said something to the effect of "incomplete dowload, there was an eror during the dowload of *Song*".
The songs purchased were showing in my purchased list with an "exclamation point" by them, which I believe indicates the download was incomplete. I restarted iTunes and the songs are no longer on my "Purchased list".
I was still charged after restarting iTunes

I purchased Adobe CS6 . I wasn't sent a CD, just online download. My old computer has died where can I re-download my CS6 from?

I purchased Adobe CS6 six months ago. I wasn't sent a CD, just online download. My old computer has died so i cant deactivate, also as importantly how can i re install Adobe CS6 on a new computer without the CD or available online download? who can i ask to have the CD posted to me, or send me an online download link?

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

Download helper add-on no longer works after update of firefox, what has changed?

After I updated Firefox to 18.0.02 the download helper stopped working on 98% of the websites I watch TV programs on. What has changed and will it be returned to its previous condition?
The website I go to is: http://www.free-tv-video-online.me/internet/

Are you using an add-on as a download helper?

Installing Lightroom 5 online download over Creative Cloud

I installed Lightroom 5 (online download with serial number). The development module is deactivated and I am asked to extend my CC membership. How can I activate it with my serial number?

uninstall your subscription lightroom.
then dl the non-subscription lr and install with your serial number. dl the latest lr, v 5.7.1
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Error Message When Installing Download Helper 4.8.2 Add-On

I've updated to Firefox 3.6.13. The Add-on tab shows that there are add-on updates to be installed. When I download these flash download updates (Download Helper and Flash Video Downloader) and then try to install them I get an error message saying they can't be installed due to an "error in parsing value" message, "declaration dropped." All other updates are fine.
Any idea what may be the problem?

See Troubleshooting issues with iTunes for Windows updates.
tt2

Download Helper, even with paid converter upgrade, gives "Invalid Capture File" errors and will not record audio, with "File Creation Error - Unable to rename/copy audio file" Error.

Download Helper Screen Capture worked to capture video if the default "no audio" option is active. But, no audio. The "speakers" or "microphone" audio options are confusing....the audio to be captured is from the video, so what do you choose? With either "speakers" or "microphone" selected, the captured file has poor audio and no video. Re-capture efforts (speakers) get "Invalid capture file error" and "File Creation error- Unable to rename/copy audio file"
The paid upgrade of "Converter" doesn't work.
Instructive documentation - not very good.
Suggestions - Need time delay between initiation of "Record" and starting the video to be recorded.
Could use timer tracking of the record process.
Are there operating system limitations? (Have Windows XP Pro)

That is an issue for the developer of that Download Helper.

When I open a document from a website in the browser a copy is saved automatically by download helper even if I just want to view.

When I click to view a word, excel, PDF or other file on a website I am presented with a window that says
"you have chosen to open ........etc What should Firefox do with this file?
Open with
Save file....."
If I choose the option "Open with" the file opens and I can view the file but the file is automatically downloaded and saved. I then have to navigate to the folder on my hard drive by right clicking on the item in the downloads window, selecting open containing folder and then physically deleting the file. If I don't do this then the containing folder saves the unwanted downloaded file.
Do I have a setting wrong/how can I stop Firefox/download helper from automatically downloading files I only want to view?

A new tab opens by default as a blank tab (about:blank).
If that isn't the case then an extension has changed that behavior.
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

I have Mac pro and firefox 3.0.19.I am trying to download a video from youtube.? I can see the video. I want to download it and save in my computer to see it again. I have download helper. While the 3 red,blue,and yellow sphere are turning, It gives me t

I have mac pro and firefox 3.0.19
I am trying to download a video from youtube.?
I can see the video. I want to download it and save in my computer to see it again.
I have download helper. While the 3 red,blue,and yellow sphere are turning, It gives me the choice of place to save,and when I click and choose desktop , for example, this message comes ."Conversion requires an external application that appears to be missing on your system. Configure conversion ?
When I click on okay, another page comes, which says" converter and a box next to it . in the box is written FFMpeg. but I can change it to MEncoder. In another box, says configure conversion rules. When I click on it, nothing happen.Thanks for your help.
== This happened ==
Every time Firefox opened
== I want to download a video from youtube

No, this reply is not helpful. It simply generates this little gem:
"This service requires the conversion feature to be enabled.
Configure conversion ?"
And the same clicking on buttons that makes nothing happen and going around in circles with the escape key.

I had download helper n my old computer, This computer broke. I have a new computer and wanted to know how I could get this on the new computer?

I had download helper n my old computer, This computer broke. I have a new computer and wanted to know how I could get this on the new computer?

maybe you are talking about this?
* https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/
if yes simply go and click on '''Add To Firefox''' button >Restart your Firefox> and Enjoy :)

I can no longer be activated on the download helper

hi
I wonder why I can no longer be activated on the download helper
His site also does not work
www.downloadhelper.net

Pozdravljeni,
za vprašanja na tem forumu lahko uporabljate tudi slovenščino.
Kaj točno je vaša težava? Ste uporabljali razširitev Download Helper, sedaj pa ne deluje več?

Download helper downloads 0 bytes on my Firefox 3.6.12/Ubuntu 10.10. Also I cannot install Downloadhelper update. I get a -228 error but my cache is OK.

Download helper worked successfully under previous versions of Ubuntu and Firefox. I have tried to upgrade but I get an error message 228 (locked cache?). I have checked the cache but it is OK (50 mb). I can't update any extensions/add-ons.
When I try to download using Download Helper I get 0 bytes. I would try another download helper but Firefox won't let me install any extensions/add-ons.
BTW Download Helper works fine under my XP/Firefox installation (I run a dual boot computer).

Download helper worked successfully under previous versions of Ubuntu and Firefox. I have tried to upgrade but I get an error message 228 (locked cache?). I have checked the cache but it is OK (50 mb). I can't update any extensions/add-ons.
When I try to download using Download Helper I get 0 bytes. I would try another download helper but Firefox won't let me install any extensions/add-ons.
BTW Download Helper works fine under my XP/Firefox installation (I run a dual boot computer).

Firefox updated, Video download helper no longer works, no error msg. I have uninstalled both Firefox and VDH, reinstalled, VDH still does not work, Why

Video Download Helper does not work after most recent update. I have cleared cache and cookies, uninstalled both Firefox and the helper,that has not corrected.When Firefox does an update are the "vendors notified so they can see if their product needs changes in order to be compatible? This may sound like a stupid ?, but it makes sense tome. Telling me to download something else, in my eyes is not REALLY solving the problem.

Don't uninstall 36. Just download and install 35 over top and you don't lose any data. I already did and everything works just fine. But I did remove VDH first.

Download Helper no longer shows up in Fire Fox's Download Screen.

Firefox just automatically downloaded/updated Download Helper Ver 4.9.13 the other day and something weird happened. It still links and downloads Video's off the web just fine but it doesn't show up in the Firefox Download list. The animated Icon in windows 7 shows the progress of the download but nothing else, so the problem there is I have no idea how fast the download is nor do I see multiple downloads progress.

You are running Firefox nightly version 21.0 as reported with your question. (Video) Download Helper 4.9.13 is currently compatible with Firefox 3.0 - 20.0a1.
You need to report that problem to the developer - http://www.downloadhelper.net/support-expert.php

Online download help

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