Online help doesnt work at web proxy admin pages

I logged in as admin to proxy admin pages. When I try to open online help, I get this error message:
Forbidden
Your client is not allowed to access the requested object.
host.demo.com - admin [14/Dec/2006:11:26:02 +0100] "GET /manual/ag/agapuirf5.html HTTP/1.1" 403 134
Anyone can help me?

Check the <server install dir>/proxy-admserv/config/obj.conf file
There is a line like this:
NameTrans fn="pfx2dir" from="/manual" dir="/path/to/proxy//manual/proxy"
// (double slash) somewhere in the path is a possible cause of the problem.
correct the line like this:
NameTrans fn="pfx2dir" from="/manual" dir="/path/to/proxy/manual/proxy"
and restart the admin server
hope this helps

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    Hi John and if you didn't get one on your first post, a welcome to discussions!
    You may not have to re-install it. Follow the instructions on Dr Smoke's Troubleshooting Help Viewer Page, in particular the 'Resetting Help Viewer' advice.
    Good luck!
    Adrian
    ibook G4: 768mb, iMac 17" G4:768mb (10.3.9)   Mac OS X (10.4.4)   Belkin Wireless F5D7632

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