Online Help no longer functions

Our online Help is no longer functioning. A new window opens that reads:
This program cannot display the webpage
   Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.
   What you can try:
     Check your Internet connection. Try visiting another website to make sure you are connected.
     Retype the address.
     Go back to the previous page.
     More information
This problem can be caused by a variety of issues, including:
Internet connectivity has been lost.
The website is temporarily unavailable.
The Domain Name Server (DNS) is not reachable.
The Domain Name Server (DNS) does not have a listing for the website's domain.
Of course, we didn't have this when I was the basis administrator on version 4.0B so I don't even know where to begin to correct it. I can tell you that our internet connection works just fine.
Any assistance is greatly appreciated.
Robert

Hi, Volker
I don't have a "C:\WINDOWS\SAPDOCCD.ini" file, so I must assume that I'm not using it.
Here are the contents of the "C:\WINDOWS\DAPDOCCD.log" file:
Program path =     C:Program FilesSAPFrontEndSAPguiHTMLHELPSHH.EXE
SHH version =     6.2.0.4
{I edited this line to make it wrap:}
Command line =     "TYPE=5
&SERVER=
&PATH=H:AppsSap46bhelpHelpdataEN
&SYSTEM=PRD
&_CLASS=IWB_EXTHLP
&_LOIO=69c24e034ba111d189750000e8322d00
&_SLOIO=1f8316934bc511d189750000e8322d00
&LANGUAGE=EN &RELEASE=621
&IWB_COUNTRY=
&IWB_INDUSTRY=
&_SCLASS=IWB_STRUCT"
Info:          --- Default settings from command line ---
Info:          HelpType=HtmlHelpFile
Info:          HtmlHelpFilePath=H:AppsSap46bhelpHelpdataEN
Info:          --- Contents of profile "C:/WINDOWS/sapdoccd.ini" ---
Info:          Could not read profile "C:/WINDOWS/sapdoccd.ini"
Info:          --- Contents of profile "C:/Program Files/SAP/FrontEnd/SAPgui/sapdoccd.ini" ---
Info:          Could not read profile "C:/Program Files/SAP/FrontEnd/SAPgui/sapdoccd.ini"
Info:          --- Contents of profile "C:/Program Files/SAP/FrontEnd/sapdoccd.ini" ---
Info:          Could not read profile "C:/Program Files/SAP/FrontEnd/sapdoccd.ini"
Warning:     Could not read any profile
Info:          --- Starting HtmlHelp ---
Info:          INI file="H:AppsSap46bhelpHelpdataENhtmlhelp.ini"
Info:          CHM file="H:AppsSap46bhelpHelpdataEN00000467.chm"
Info:          HTM file="/69c24e034ba111d189750000e8322d00/content.htm"
Info:          --- Version info ---
Info:          Microsoft Windows 2000 version 5.1 Service Pack 2 (Build 2600)
Info:          Microsoft Internet Explorer version is 6.0.2900.3059
Info:          Microsoft HTML-Help version is 5.2.3790.2847
Even if I navigate to "H:\Apps\Sap\46bhelp\Helpdata\EN" and double-click one of the '.chm" files, the error is the same.
Any suggestions?

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Applications written or using CVI may call this function..
How are you running into this ?
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/* your other code */
return 0;
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/*-------------------- Prototype ---------------------*/
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Staff Software Engineer
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Where do I find examples of how to use formula functions? Online help only provides syntax

Hello,
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Alan,
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Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

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