Online Sales

Hello
Client wants to have online catalogue & online sales through their website. They want to have the functionality of processing Credit Card payment online. Does ECC 6 support this and how and what to configure to achieve this.
Please provide your best suugestions / answeres
Thx
DM

The functionality can be met using Internet Sales concept available in CRM or by Enterprise Portal Development. Credit Card processing is a standard feature which can be used in R/3 also.
To know more about payment card processing you can search in the forums.
Regards,
GSL.

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Tried to upgrade my phone online using Loyalty Discount - Online sales Rep no help

I tried to upgrade my phone online to take advantage of the online discount and also use a loyalty discount. The price of the phone is correct until it I get to checkout, the loyalty discount is then removed and only the online discount is applied. I IM the online sales rep, but the person was of no help, telling me that all discounts had been applied. After about 15 to 20 minutes of trying to explain that the loyaly discount was being removed at checkout, I just gave up and cancelled the order.
I later tried it again, only to have the same problem and the same result from the online sales rep.
What good is a loyaly discount if you can't use it?
I am not sure if this is by design or if there is a glitch in the site, but the sales rep could not see my loyalty discount on my account and could not explain why this was happening.
Do I need to go to a store to take advantage of the loyalty discount?
Dons568
Thanks

It may depend on the type of store you go to. Corporate stores are different from third-party retailers (who often carry cell products other than Verizon as well). I would say call the specific store you plan to go to and ask before you go.

Apple loses hundreds of millions of dollars of potential online sales a year and is oblivious - Why?

Apple loses hundreds of millions of dollars of potential online sales a year and is oblivious
how is that? i hear the apple trolls saying??
Because paypal is not a payment option, only credit card
(sorry i have used parts of the text in this post to answer some related posts, but this is the full original text i wish to post with this issue);
you cant use paypal on the store as only 3% of the wortld has a credit card.. and foreigners in Thailand cant get one even if you open a ten million dollar company. They have a policy with the banks that they do not issue credit cards to foreigners. This means that apple loses about 15 movies and 4 albums and 5 apps a week i would purchase, and would have purchased about 150 thousand baht of stuff on the store by now if they accepted paypal..
There are millions of people just like me..
You are losing money Apple! do you realize this? and missing out on a potential 97% of potential onlne sales with paypal express checkout.. why? credit cards = 3% of the online shopping population. Paypal please!
Yes i know in the USA paypal works, but i am in Thailand..
I have bought a 27 inch iMac, a 64 gb iPhone 5, and a 13.3 inch Macbook Air and an Airport Extreme
Bought at iStore in Pattaya, Thailand
the dumbos at the iStore don't know how to advise and would much prefer to buy my next upcoming stuff online which is this list;
starting with macbook pro 15 (17 inches would have been my choice if Apple hadn't removed it from the lineup… what a bad move!)
iPad with cellular biggest drive space
macbook air 11 inch 512 gb 8 gb ram core i7
Loads of movies music games etc all the time from iTunes store anyway continuously
after which i would purhase within a month;
two more airports, and a mac mini with an osx server
apple tv
mac mini osx server
A 3 terabyte drive with thunderbolt ss drive
then within 3 months the mac pro with the full works
Why is paypal US Only?
i sell online with 4 stores and do extremely well with paypal
Im in Thailand and it works perfectly. So why can't apple who are bigger and stronger than little old me as an individual entrepreneur online merchant.
I have a saved shopping cart here which i cannot checkout or pay, and would buy movies and music in itunes all the time, but cant as i only use paypal Thailand banks wont issue a credit card to even a multi millionaire if hes foreign, so paypal is the only internatiinally trstworthy option
i am apple user have many apple products but i cant even download a song movie or single app because there is NO way to pay
there are milions of itunes and apple users justy like me.. think of all that extra money apple and let yourt users actually be able to BUY someting.. not only the 3% of the world with a credit card
How totally dumb and frustrating it is to see a store that has loads of stuff you want to buy and they are too dumb to even find a way to take my money
a store totally full up with stuff you really want, but can't buy in any method. Even phne the online assistance can not make a 150 thousand baht sale to me because no way of accepting the money. Seheez if my online store didnt take paypal that would be 20 thousand bucks a month less for me.. and im an individual entrepreneur.. just imagine how many hundreds of millions of dollars apple would make if they had paypal!

I'm sure Apple would love to hear from you, and you can contact them at the link below.
http://www.apple.com/feedback/itunesapp.html

Product Not available for online sales.

Hello
Can some one please help me on this issue?
We are using Crm 4.0 with back end as people soft.
Sometimes we require some products not to be available for internet sales in the web shop.
We generally make those products not available for online sales by assigning it to category u201CObsoleteu201D which Blocks it for online sales
But for the old orders in Open status containing these products, it should allow us to make any changes when order change files i.e. shipment and delivery comes.
It throws an error that u201CProduct is not available for onlineu201D.
I have tried the option locked given in the Product master,
This option makes product not available for new orders but throws an error when order change files comes from People soft.
Can you help / suggest if there any configuration settings which can
- Make those products not available for one line sales
As well as
- Should allow processing of old orders in the open status
Many Thanks
Nimit
Edited by: Nimit Pahwa on Aug 28, 2008 7:40 PM

hi patrick,
that feature must be in the delivery-blocker. I have no system at the moment, but it is there. ( parallel to the credit-check-status )
Hans

Online sales in argentina

google traductor:
I'm sorry but I do not speak English talves angry but please I need answers, and have not seen that online sales for Argentina saver like me, here in Argentina are paid to copyright and are manufactured phones in the land of fire and they put the price themselves making exaggerated rises in value such as a sony ericsson xperia play to $ 5,500, I would like saver if possible to extend the sale online, many people would be interested in buying

Hello, and welcome to the forum.
The Google translation you pasted is not making much sense. If I understand it correct though you are complaining about high prices. I suggest you contact the support team in your region about this.
http://www.sonymobile.com/gb/support/contact-us/country/es_AR/
They will hopefully be able to provide better information and also in your local language.

Online Sale Order

Hi friends
I have to develop an online Sale Order screen where customer will enter the customer no., Material no and Qty. After entering this details the customer will press a save button and I have to create a Sale Order in R/3. Is it possible in SAP? Because we don't want to develop the entry screen in .NET or any other technologies.
I have heard about Webdynpro and Interactive Form. Is it possible by above mentioned way or any other things we have to incorporate for achieving the scenario.
for further clarification pls go through this thread and let me know whether it is possible or not?
[Online Sale Order;

Hi,
We can do it in Webdynprofor ABAP.
Design the layout with all the required fields and on clicikng on the save button try to trigger the BAPI for the sales order create.
Here we have to make a service call to that BAPI as a Model in the WD componenet so that we can pass the pvalues to that BAPI and then try to create the Sales order online. We need to bind the repective UI elements to this Model node.
For this BAPI a methosd is cretaed auomaticaly by the framework. try to call this method in seide the button.
Use the BAPI for the sales orders create or change or display.
BAPI_SALESORDER_CREATEFROMDAT2 (Create)
BAPI_SALESORDER_CHANGE (change)
BAPI_SALESORDER_GETLIST (To get list)
Also we need to use the Explicit transaction commit.
BAPI_TRANSACTION_COMMIT after creatting the sales order.
I think we need to use the Enqueue and Dequeue FM for the modifications to the salesorder when made.
Regards
Lekha

Are the Online Sales Agents able to help you at all?

And if they are not "customer service", why can't they tell you basic info that would help them get a sale like plan information?

Hi Nicodémus,
I understand your concerns regarding the questions our sales representatives can answer for you. While our sales representatives are very well versed on most of our devices and calling plans, they try to stay focused on the topics within their expertise as they would not want to provide the wrong information. If you have any particular question regarding our calling plans, please post it here. Or send us a message on Twitter @VZWSupport at your convenience. Have a great day!
AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

Credit Card authorization error while creating an online sales order in ISA

Hi All,
I did the basic configuration for the webshop for B2C functionality in ISA R/3. When I choose a product from the product catalog, add it to a shopping cart, choose credit card option, enter a valid credit card and expiration date and confirm the order I get the error 'Unsuccessful credit card authorization'. But I can create an order successfully using VA01 transaction in R/3 with the same header and item level data and the credit card data. What can be the reason behind this error and how to fix it? Please let me know.
Thanks in advance.
--R D

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How can i get help with an online sale?

i thought i was downloading PS6 upgrade for mac, but got a windows version instead.
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Try the chat option here: https://helpx.adobe.com/contact.html?step=PHSP-PHXS_membership-account-payment_payments-in voices-orders_stillNeedHelp
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Does the apple store (not online) sale cases for the iphone?

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Sales online Home Page

hi friends i am facing Home Page Error in Sales Online
SALES ONLINE HOME PAGE GIVES ERROR IN BINS FOR GL PERIODS
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Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
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Tracking sales, customer retention and Inventory management

Hi,
I own a t-shirt screen printing business and am looking for a solution to help me track sales, categorize customer information and manage inventory. I'm still relatively new to numbers 09 so I'm trying to determine if this program can help me achieve my desired end result.
I conduct two different types of business; wholesale printing and online sales.
I offer wholesale printing for local companies such as pizza shops, churches, family events etc. They typically have a design prepared and order 50+ t-shirts at a wholesale price. Pricing is determined by a lot of different factors such as; amount of t-shirts ordered, number of colors in print, number of print locations.
Online sales, refers to a line of t-shirts I created myself and sell directly to customers. I sell through multiple online mediums such as; etsy, ebay and my dot.com. Each of the sites I sell through has a different set of fees associated with the transaction. For example, when selling through etsy; for each transaction etsy takes a % of the sale, plus a predefined insertion fee for posting the listing. When a customer is making a purchase through etsy they have two payment options; etsy's direct check out, or to pay with paypal. When the customer opts to pay through etsy's direct check out; there is a % fee etsy charges, as well as a predefined processing fee (in addition to the original % fee and insertion fee I mentioned above). If a customer through etsy opts to pay with paypal while checking out, then there is a different % fee as well as processing fee that paypal will charge. Also, both etsy's and paypals checkout methods charge a different % fee and processing fee if the package is being shipped to an international destination. Ebay's fee structure is similar to etsy ie; a % fee and insertion fee, as well as a seperate % fee and processing fee that paypal charges.
Wholesale printing only makes up about 10% of my business so I can pretty easily track those sales as is. Retail sales makes up the other 90% of my business and has become difficult to manage.
Etsy, ebay and paypal all keep transaction details that can be downloaded in csv files. In the past I have found it difficult to organize all that information and make sense out of it because its coming from multiple sources. I'd like to have one program to track all my online sales and customer information and present in in a nice neat fashion.
That's where a program like numbers 09 comes into play, hopefully. To keep track of blank inventory I would like to organize and keep track of all the different blanks shirts i have in stock. Say for example I print on a blank gildan brand shirt that is called GL2000, I would like to have a category for the GL2000 as well as a sub category for the different colors of that shirt I have (blue, black, brown, green etc.), as well as another sub category for the different sizes (small-5xl) available in each of the different colors. I would like to have a separate spreadsheet listing all the finished goods (printed shirts), along with the sizes available for that design on hand. Then, when I print new shirts and enter them into the finished goods spreadsheet, I would like it to subtract that amount from the corresponding blank shirt spreadsheet. For example; I have some designs I print on brown shirts and I would need to create a formula that knows that that particular design is on a brown shirt and not green or some other color. That way as I print more shirts I will have a running inventory of both finished goods as well as what I still have left in stock as blank shirts.
Then I'd like a spreadsheet for me to enter in all the relevant sales data as it comes in. I was envisioning entering the data into that spreadsheed right as I'm shipping out the order. It makes perfect sense because all the information I'd like to track and organize is readily available on the screen when I am creating the shipping label. I would like the spreadsheet to keep track of; Sale date, ship date, item sold, item size, buyer id, transaction id, first name, last name, address, city, state, zip, country, price, coupon (if used), shipping, total (price + shipping), how much the shipping label cost, site item was sold on (ebay or etsy), etsy fee if sold on etsy (% of price + predefined insertion fee), ebay fee if sold on ebay (% of price + predefined insertion fee), refund (if applicable... also if a refund is issued, it would have to automatically adjust the total as well as fee, after entered), sales tax (would only apply if they entered the sate I do business out of in the state column), ebay processing fee, (for etsy transactions) a checkbox to inform the spreadsheet if the etsy transaction was paid through paypal or direct etsy check out (because of the different fees associated with each.) then a corresponding cell with the correct processing fee, it would also have to take into account which country the item was being shipped to and apply the correct fee associated with that country for either of the check out methods; etsy or paypal, then a total after all fees, then possibly a total of all fees paid.
Like I mentioned before, I'm relatively new to numbers 09. I have made some progress in creating the spreadsheets but feel there is a steep learning curve when defining some of the formulas and functions of the program. I'm still not sure if numbers 09 will be able to do all that I need it to do in the end, so I wanted to ask if it is possible before I continue working on it.
Any help would be appreciated. Are there any books I could study to learn the program better? I just picked the apple pro training series for iwork 09 but found the numbers section was mainly for beginners and didn't go over some of the more complex functions I'd like to learn about. I searched for other training material but couldn't find any.
If numbers 09 isn't a suitable program for what I'm trying to accomplish, any suggestions on what program to use? I've looked in to quick books but wasn't sure If I could do something similar with numbers. Thanks for taking the time to read.

Thanks a lot Mahesh for your reply. I just tried your answer: I've assigned the CRM Service User license to the user, on top of the CRM Sales user license. But still same problem.
Can you let me know where you can view the exact license chart? The link I have posted above seems a bit outdated as it does not reflect the actual license limitations.
Véronique

Same serial number + material combo can be used in different sales orders?

Hi,
We have a recurring issue in our system where a Serial Number/Material combination can be used in another sales order once it is already in ECUS status.
Example: We sell and post material 123 with serial number 456, it goes into ECUS status, and we are then able to create a sales order with the exact same numbers.
Is this something that I should escalate to OSS? Why is this happening? Is there an IMG setting where I can turn on this functionality?
I woud be very grateful for any help! Thank you so much!

Hi San,
The org. determination rule is setup correctly, I've followed the link below to determine sales area on item level - to clarify, we are creating online sales orders (B2B scenario)
https://help.sap.com/saphelp_sm40/helpdata/en/61/ac747795b511d3b53e006094b9ea37/content.htm?frameset=/en/63/02b638faa32d…
Check the table in the section "Organizational data at item level" - i have already assigned an org.determination profile with no determination rule on item level and still facing the same problem.

IPad Air 2 Doorbuster Available Online?

I have been told that Black Friday Doorbusters will be available online, It even states in the ad to SHOP ONLINE EARLY. When you click on the ad it shows the iPad Air 2 SAVE $100 and right below it, 2 WAYS TO SHOP, with the first option being ALL DAY ONLINE THURSDAY AND FRIDAY.
I just saw a question asked on a Best Buy forum saying that the iPad Air 2 may only be a Doorbuster available at the brick-and-mortar stores.
Can you clarify if the iPad Air 2 will or won't be available on Thanksgiving ONLINE with the $100 off? If it will be available ONLINE, will it be at 12:00 EST or CST? Everyone wants to know. This should be an easy one to answer.
Thanks.

Hello mjzoller,
As someone who makes the majority of her Black Friday purchases online for her holiday shopping list, I wholeheartedly understand wanting to know the ins and outs of a store’s online sales to make sure your getting the best deal possible. The iPad Air 2 is quite the nice tablet, and as it was newly released, I can only imagine how popular an item like that would be.
Having said that, we’re unable to state when our Black Friday sales go live on our website. This means that you will most likely have to continually refresh our page if you wish to order something as soon as it goes live. Additionally, please know not all sales advertised in our Black Friday ad will be offered on BestBuy.com, nor will we be commenting as to what particular sales will be available on the website. What I can say though is while there’s no guarantee of it this year; most sales offered in-store were closely matched if not identically replicated online in past years.
Best wishes,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

Urgent : Internet Sales

Hi all,
For updating profile of a B2b user RFC "CRM_ISA_UA_IUSER_CHANGE" is used and for B2C user RFC "CRM_ISA_IUSER_CHANGE" is used . There are No parameters for language in "CRM_ISA_IUSER_CHANGE" .
we can't use RFC "CRM_ISA_UA_IUSER_CHANGE" for a B2C user also so is there any RFC for updating profile of a B2C user.If anyone have some documentation of B2B and B2C users please send me that too.
Regards,
Animesh

hi
vamshi
sap internet sales is nothing but online sales like B2B------>business to business
B2C---->business to consumer,
online shopping---etc
in portal u need to upload the business packages through SDM
these are available in ep portal content administrator >portal content>content provided by sap>specialist>crm-->iview,pages,worksets,templets,roles
in order to work iviews, pages,worksets and roles u need to configure SSO between EP & CRM with the alias name SAP_CRM
in backend system u need activate the bsp services using t-code SICF
u need to configure the B2B settings in CRM XCM administration
xcm urls like http:
<hostname>:<port no>\b2b\admin\init.do
http:
<hostname>:<port no>\b2c\admin\init.do
in each one u need to configure the jco component
and also u need to configure ISA B2B property in ep sso alias SAP_CRM
if u have any queries plz post it
Brainstorming Discussion - Links to CRM Documentation
plz go through the CRM links

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