Only connects to internet with one computer/ipad

Hi,
A friend of mine today asked me if I know why here airport is only allowing one computer to connect at her home at a time. If her ipad is on the network then her laptop won't connect.
any advice?
thanks in advance

It sounds like you have one wired computer that is connected to the router and works correctly.  Is this right?  If so, do the following on the working computer:
Click on "Start" > All Programs > Accessories > Command Prompt
A black DOS box will appear.
Type in "ipconfig"  (with no quotes), then hit the Enter key.
Report back all the results from this.
Next, on the non-working computers, temporarily turn off the software firewall, and see it that helps.
If you are still having problems, make sure that Internet Explorer is set to "Never dial a connection".
Report back with all your results.

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