Only one active call in queue

After smooth with wizard create application on ccx 5.0(2) everything was going well except thing that I can have only one call at queue. For next call I get busy signal until call in queue was terminate or answered.

You need a bigger port pool (group). I haven't played with UCCX for a while, but with IPIVR you had to configure both the number of ports and the size of the Media Control Group.
Check your settings.
Maybe you have one configured to match the number of ports you want - probably up to your licence - (corresponding to the number of concurrent calls in the IVR getting treatment or in queue) but not the other. Easy mistake to make back then.
Regards,
Geoff

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BADI "COPCMESSAGECONTROL" , only one active implementation ?

Hi,
I'd like to do a custom implementation of the BADI "COPCMESSAGECONTROL", eg
"Z_COPCMESSAGECONTROL".
For this BADI there's a SAP hint, that only one active implementation is allowed.
Cause in our system there's already an active SAP implementation "/CWM/MESSAGE_CK" I don't know,
if I can activate my custom "Z_COPCMESSAGECONTROL" implementation in addition to the SAP implementation.
Any Ideas ? Many thanks in advance !
Regards
Olaf

If you look at the BADI definition in SE18, you'll find that the 'multiple use' flag is NOT set meaning by default this BADI can only be implemented once.
Therefore if you need to add custom coding to this BADI implementation either you add it to the implemented methods (modification) or you deactivate the standard BADI and implement your own BADI by copying the standard coding and adding yours to it (also a modification, but you would have your coding in a Z-class).
However whenever you copy standard SAP code into a custom peogram or class any notes that SAP releases which makes changes to that BADI implementation will not be applied to your Z-copy!
Hope that helps,
Michael

How to visually (!) remove "sequence" frame with only one activity inside?

Due to previous manipulations it could happen, that there are sequences (=visual sequences frame)
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These sequence frames are needless.
Ok, I could remove them directly in source code.
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BMP EJB Load and Store is calling only one time calling in a loop

Loop Iterating two times but ejb load and store is calling only one time.
Application deployed in 0c4j 10.1.2.0.0 container.

This sounds more like a Teststand quesstion. You might want to post it there.
Mike...
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Am I the only one getting calls from 253-802-0308 about malicious file downloads after updating FIREFOX?

After updating Firefox I start getting calls from 253-802-0308 (International Telcom in Auburn Washington, found using 411.com). The report that they are getting messages that my Windows PC is reporting the downloading of malicious files. I don't think that there is a connection with Mozilla but it only started after I ran the last 2 or 3 updates to Firefox. Searches on Google and other search engines don't show logical connections to the phone calls and the problem being reported to me. None of my anti-virus programs, Ccleaner, DEFENDER & AVG pickup and malicious files. I'm curious about who they may be because when I question them during the calls they end up hanging up on me. Just wondering if similar problems are being reported.

That is a reported scammer set-up. Read some of the following from actual phone customers. It is not related to your Firefox updates. I have gotten a few of these types of calls on my '''''unlisted '''''home phone number over the past several years. They use a dialer, usually automatic and sequential number dialing. Get a loud whistle to blow into the phone mouth piece or one of those loud air horns from the hardware/sporting good store; this kind of trash deserves broken ear drums.
*https://encrypted.google.com/search?q=253-802-0308&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]

Issues with only one group call.

I am having an issue joining one call group. I did not have this issue until a day or so ago. I multiple people in the group on my friends list. The people that usually lead the calls are all on my friends list. When I try to join it goes through the steps then drops me. A voice comes up telling me that the person I am trying to reach is not available and it has me leave them a message. This is the only group I have issues with. We tried making another group, it worked fine. I can call people and people can call me. I am not sure what the issue is with the lone group. Anyone have any ideas about this?

First... You are not making your boot drive the share point are you????? Only share an entire drive if the drive is ONLY used for data (not OS).
You need to make mroe than one share point.
You can have one share point which is the Data drive and another share point which is the customer folder within.
You can have share points which exist within share points.
Jeff

Can XSQL create multiple session variables using only one database call?

Right now if I want to set session variables for username and accesslevel, I code out like this:
<xsql:set-session-param name="name" bind-params="username password">
SELECT DISTINCT USERNAME
FROM LKUP_USER
WHERE USERNAME = ? AND PASSWORD = ? AND ACCESSLEVEL = 0
</xsql:set-session-param>
<xsql:set-session-param name="authlvl" bind-params="username password">
SELECT DISTINCT ACCESSLEVEL
FROM LKUP_USER
WHERE USERNAME = ? AND PASSWORD = ? AND ACCESSLEVEL = 0
</xsql:set-session-param>Is there any way to do it so that I don't have to do multiple queries to the database to set session variables? i.e., something like this:
<xsql:set-multiple-session-param name="user authlvl" bind-params="username password">
SELECT DISTINCT USERNAME,
ACCESSLEVEL
FROM LKUP_USER
WHERE USERNAME = ? AND PASSWORD = ? AND ACCESSLEVEL = 0
</xsql:set-multiple-session-param>Sort of like how bind-params works. Setting bind-params="username password" makes the first ? akin to username and the next ? akin to password.
Is this functionality already in existence?
Thanks!
Malik Graves-Pryor

Not currently possible to collapse into one request without doing it in a custom action handler.
A custom action handler can:
[list=1]
[*]Get the current JDBC connection from the XSQLPageRequest
[*]Get the SQL statement to perform using the function getActionElementContent
[*]Handle any bind parameters specified an a bind-params attribute on the action element by calling handleBindVariables()
[*]Execute and fetch the row from the query
[*]Check to see that the return value of getPageRequest().getRequestType() equals the value "Servlet"
[*]Cast the page request to an XSQLServletPageRequest and call getHttpServletRequest()
[*]Call getSession() on the request
[*]Set the session variables you want to
[*]Close the JDBC statement
[list]
will consider a built-in enhancement for a future XSQL release.

I get duplicate e-mails having only one active address

IF I RECEIVE AN E-MAIL TWICE HOW DO I DROP ONE OF THEM FROM MY E-MAIL MESSAGES?

hello,
d_fisher meant Shift + trackball.
Alt + Trackball = Page up / Page down.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Only one agent does not receive call on queue

Hi team,
I have a CCx Express 7.x working properly.
There are some queue configured, but in a queue I ´m with the follow problem:
- Everybody can answer the incoming calls, but only one agent is not receiving the incoming calls via trigger;
- The agent stay in ready state, but the calling hear "Every our agents are busy";
The same agent can forward e answer the calls, if the call does not use the CCX trigger.
Can you help me please?
thanks

Hi Jean,
If the Agent belongs to CSQ\Resource group and be in Ready state, don't get calls from the Queue (Longest Available) is little surprise.
If this is the only Agent in Ready state, other Agents in this CSQ are forced to go to not_ready state, will he still not get calls?
What is the number of sessions associated with the Application and with the Route point? what is maximum count of callers to this application and Agents belonging to this CSQ ?
Thanks,
Anand

Design Problem : How to design/code a java client which is deployed to all the machines in a cluster and make sure that only one of the java client is active

          hi ,
          I have to design a java client (which is basically a JMS message listener)which
          is deplloyed to all the servers in the cluster. But as these are message listeners,
          i want only one of the instance to be active at a time.
          If the server on which the client is active goes down , I want the second server
          to start listening to messages.
          How do i design this ? Also is there a public api for multicasting that we can
          use ?
          Anybody has an idea on how to go about this..
          Thanks
          nisha


Hi Nisha,
          Failover message listeners? Sounds like you want MDBs, which are deployed on all nodes in a
          cluster. If your JMS destination is a queue, then only one MDB will pick up the message. And just
          like any other ejb service, MDBs failover.
          Gene
          "Nisha" <[email protected]> wrote in message news:[email protected]..
          hi ,
          I have to design a java client (which is basically a JMS message listener)which
          is deplloyed to all the servers in the cluster. But as these are message listeners,
          i want only one of the instance to be active at a time.
          If the server on which the client is active goes down , I want the second server
          to start listening to messages.
          How do i design this ? Also is there a public api for multicasting that we can
          use ?
          Anybody has an idea on how to go about this..
          Thanks
          nisha

JMS Queue working with only one AIA instance.

Hi,
We are having a Web-Logic JMS Queue configured for an instance. I have developed a consumer in AIA instance to pull the messages from the Queue.
And this works fine.
Now I have an another instance consumer which is pointing to the same Queue, but it fails to get the messages from it.
I have switched off the consumer in the FIRST instance, but even then consumer from the SECOND instance was not able to pull the messages.
Later, I tried switching on the consumer of the FIRST instance, and all the messages were pulled in this instance.
So how can I make it work with two AIA instances and one JMS Queue, provided only one AIA instance consumer is active at a time.
Thanks in Advance.
Regards!

* Likely your best bet is to check your server logs for "Error" and "Warning" messages, and/or, since these questions are specific to AIA's usage of JMS, post your questions to the AIA newsgroup.
* WL JMS does not impose a limit on the number of consumers on a queue, but it does only allow one named connection with the same "client id" to connect at a time. Its unusual to name connections in queueing applications, but possible - and AIA may be doing this. (If this is the problem there should be "client id in use" style log messages or exceptions.)
* Another possibility is a misconfiguration of your remote consumer. Make sure the URL is correct, and remember, if an application is running in the same cluster as the remote destination, don't specify a URL.
* Also, if the remote consumer is running in a different domain, make sure the domains are named differently, and that no two JMS servers in the two domains have the same name (as per the unique naming restrictions documented in the Best Practices section of the JMS configuration guide -- http://download.oracle.com/docs/cd/E14571_01/web.1111/e13738/best_practice.htm#CACJCGHG ).
Regards,
Tom

Volume : Am I the only one with issues hearing calls

Ok, I am about 75% done with my activation I can place calls just not receive them. So far I love the iPhone, other than activation (Not Apples fault). However I have a big problem hearing calls (Apples fault). Am I the only one having this problem?
Apple please get us an update out soon that will fix this problem. There is no way this phone can work for me if I cant hear calls. I will be forced to return the phone and go back to my Razr. Other than this issue (and it is a big one) I love the phone

NO! I thought that it was because i turned 30 this year! This *****! really bad! i love the iphone but i am totally gunna be FORCED! to return it if there is not a solution to this problem ASAP! ive noticed that talking to a person on a land line is the louder between talking to anyone on another mobile but still not load enough! THE ONLY WAY I CAN USE THIS PHONE FOR ANY KIND OF CONVERSATION IS WITH THE STEREO HEADSET IN BOTH EARS! hense cutting out any backgroud noise! Apparently there is no problem on the other end! everyone has said they can hear me fine! As far as the speaker! ridiculouse! i will nnot even attemt it unless im in a closed room! forget about using it in your car! you will hear a wisper!

Problem Activating--Am I the Only One?

So I got my iPhone, went through the activation process via iTunes and I thought all was well. Except that it won't make a call. I figured I screwed something up. Called Verizon. Apparently, the number assigned to my iPhone, which is in my paperwork that came with the phone, is not in Verizon's system. It is floating around, not assigned to anyone. It's a "glitch" and the tech support guy said I'm not the only one although I'm not seeing anything on this message board remotely similar to my problem. Tech support is working on it and they were VERY responsive. They said the pre-order process was something they've never done before and causing some issues for some people. I've waited this long for an iPhone. I can wait until they get it figured out. Right now, it is a fully functional iPod touch! Anyone else having activation issues?

My iphone4 wouldn't activate after I did the i tunes sinc. I was directed to call customer support for activation. I tried to do the activation from the verizon site, but no go. The fix was simple for me. All id numbers were correct. I had to turn off old phone and reboot my iphone4, For 45 min on the phone, that's what fixed it. Pretty simple. It seems this is new for customer support, so they are taking a long time, as they read their instruction manual. It was a pleasant experience, though, just took a long time. I give them a 5 star for effort. Lol. For why it didn't sinc the first time. I have no idea. It should have, but didn't. Tell me it wasn't just to turn my old phone off. Lol.

Am i the only one who when trying to enter the code for creative cloud activation ?

I give up,i have been trying to activate a 3 month subscription for CS6 from Staples and every time i try the code it will not work. I have used the chat live and spent about 3 hours already going nowhere. I do not like talking on the phone to some help desk overseas and the only thing i think left to do is to return the junk.

I tried all that and even took a picture of the numbers and blew them up so a blind person could read them and had 3 others read them off. A simple way to fix the problem is get someone on Adobes staff to find a font that most people can read from whatever product the stick it to.
John McDonough
Date: Wed, 1 Aug 2012 18:33:58 -0600
From: [email protected]
To: [email protected]
Subject: Am i the only one who when trying to enter the code for creative cloud activation ?
    Re: Am i the only one who when trying to enter the code for creative cloud activation ?
    created by David__B in Adobe Creative Cloud - View the full discussion
Hey John,
Not sure if it helps or not, but I know sometimes with codes like that its really hard to tell certain characters apart, O - like in Oscar versus 0 - number and number 1 versus lowercase L like in Lima.
Might test entering it both ways if you have any suspect characters?
-Dave
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Call transaction in new session (but only one)

Dear all,
as a hotspot functionality I would like to open a new transaction in a new session. For that reason, I use the FM ABAP4_CALL_TRANSACTION with the option STARTING NEW TASK.
However I would like to restrict the new tasks in a way that only one session is used (no matter how often the user clicks the hotspot. Kind of like the ABAP Help in the workbench.
I checked the class CL_IMC_MODE to see if it could work as a new internal session but the new mode dumped when I pressed the back button and according to the dump Statements that closes the internal mode unexpectedly like LEAVE are not allowed. Since I call standard transactions (like VA03) I can hardly prevent that. Did I miss something or do you have any other idea how I could solve my problem?
Thank you for any input.
Christian

Hi Christian,
Here is a sample code that takes in a sales order number, displays the document number as hotspot and when the user clicks on the hotspot, it opens a new window for displaying the order. No matter how many times the user clicks on the hotspot, it will only display one window for VA03. I hope this solves your problem.
REPORT ztest.
PARAMETERS: p_vbeln LIKE vbak-vbeln.
DATA: ls_vbak LIKE vbak.
DATA: BEGIN OF i_rfc_spagpa OCCURS 0.
        INCLUDE STRUCTURE rfc_spagpa.
DATA: END OF i_rfc_spagpa.
DATA: v_mode LIKE sy-index.
START-OF-SELECTION.
SELECT SINGLE * FROM vbak
                  INTO ls_vbak
                 WHERE vbeln = p_vbeln.
IF sy-subrc <> 0.
*-- error.
ENDIF.
WRITE:/ ls_vbak-vbeln HOTSPOT,
          ls_vbak-vkorg.
AT LINE-SELECTION.
CASE sy-ucomm.
    WHEN 'PICK'.
*-- Delete the previous session and then call VA03 in a new session
      CALL FUNCTION 'TH_DELETE_MODE'
           EXPORTING
                mode = v_mode.
      CLEAR: i_rfc_spagpa, i_rfc_spagpa[].
      i_rfc_spagpa-parid = 'AUN'.
      i_rfc_spagpa-parval = p_vbeln.
      APPEND i_rfc_spagpa.
      CLEAR i_rfc_spagpa.
      CALL FUNCTION 'ABAP4_CALL_TRANSACTION' STARTING NEW TASK 'TEST'
        EXPORTING
          tcode                         = 'VA03'
          skip_screen                   = 'X'
          mode_val                      = 'A'
          update_val                    = 'A'
*       IMPORTING
*         SUBRC                         =
       TABLES
*         USING_TAB                     =
          spagpa_tab                    = i_rfc_spagpa
*         MESS_TAB                      =
        EXCEPTIONS
          call_transaction_denied       = 1
          tcode_invalid                 = 2
          OTHERS                        = 3 .
      IF sy-subrc <> 0.
        MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
                WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
      ENDIF.
    WHEN OTHERS.
ENDCASE.

Only one active call in queue

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