Opening a PDF in AI CS3 font missing

I have old Interleaf created PDF's that I open in Illustrator that are missing the font PSOwstdutch, I've searched online and can't find the font anywhere. When AI changes the font to Arial, I get garbage instead of letters.
Any help would be great.
Thanks,
Karleen

when i openning illustrator file in my computer i can see the error messeage like under that "Missing Double-Byte fonts have been substituted with the default font".

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CS3: Fonts missing even though installed in Windows\Fonts

Fonts are "missing" when opening a CS2 Indesign document in InDesign CS3.
For example, a document uses Adobe Caslon Pro Bold. Under InD CS2, this font was located in Program Files\Common Files\Adobe\Fonts. That directory is now empty (except for some additional fonts that weren't part of CS2). I guess uninstalling CS2 cleaned out this directory.
When opening the document in CS3, I get a message about a missing font. The only available Caslon face is "Regular".
There are 5 Adobe Caslon faces installed in Windows\Fonts (regular, bold, italic, bold italic, semibold, semibold italic). But CS3 doesn't recognize anything but "regular".
I had made backup copies of all Adobe fonts that I had installed with CS2, so I copied those backups to Program Files\Common Files\Adobe\Fonts. Now InD CS3 finds them.
Has anyone else had this problem? What is the solution? I have re-installed CS3 but this doesn't fix it.

First up, ATM. ATM4.0 (Light or Deluxe) is not supported under W2K or XP and should be uninstalled. After that, the 4.1.2 patch should be run, which just edits the registry, since removing ATM leaves Windows unable to install Type 1 fonts. Uninstalling ATM4.1 on any Windows platform prior to Vista (which it's not supported under) causes PFM files to be left unassociated with the system font applet preview page. The patch fixes that too. These are the only problems with having ATM on XP and they're usually easily fixed.
My first step would be to remove ATM because you're running an unsupported version.
> I did not try the current "light ATM" release because the release text on the Adobe site did not suggest the necessity to upgrade.
Well, that version of ATM will not state anywhere that it supports XP (given that it predates XP), so the prudent course would be not to install unsupported software until you're sure it will do no harm. And entering the terms "ATM" and "XP" into Adobe's search engine quickly turns up advice not to install any version prior to 4.1.
> Is there any reason one should only use OT fonts in ID?
If you're working cross-platform (as you are), then OT is definitely the preferred option, but ID can utilise Type 1 and TrueType fonts with no problems.
I have most of the BT Futura fonts you listed, though I only have the T1 versions to hand, though I could dig out the TT ones and might. But there are a couple I'm not clear on from your list: BT (do you mean you have BT Regular or Roman and BT Book installed and accessible in FrameMaker?); Medium/Extra Bold Cond (is this medium condensed and extra bold condensed, because you have also listed MdCn BT?); TMed (what's the full name of this?).
Apart from those three, all the fonts showed up in ID, once I had deactivated the TT versions that came with Windows. Most were listed as variants under Futura BT, including the roman of LtCn BT and MdCn BT. The last two fonts showed up as separate entries in the font list, but only the itals variant, as you saw.
There is a bug in ID that leaves it sometimes unable to distinguish between regular and book weights, but the issue here seems to me to be one of strange style links in the BT fonts, not anything to do with ID.
To summarise, remove ATM, check you don't have the Windows TT versions active, and then check all the variant drop-down menus. Then report back here.

InDesgin CS3 -- Font Missing alert is not working

I just noticed that my Missing Fonts alert isn't coming up anymore when I open an InDesign file with missing fonts. (I haven't made any system changes recently.) I searched the archives and found a similar problem. The solution was: "deleting the USER pref folder fixed the problem."
Could someone tell me SPECIFICALLY which file or folder to delete. Or any other possible solutions. Thanks.

Object model has some changes in CS5.
So use the below code in top of your script.
app.scriptPreferences.version = 6.0;

Pagmaker 6.5 to ID CS3 Fonts Missing?

We have hundreds of PM files that use Helvetica and when we open them in ID, we get the message "The document uses the following fonts which are not currently available.Helvetica0". I don't know why it describes the font as Helvetica0 when Helvetica and its subfamilies are available. The font in PageMaker is Helvetica.
I have tried deleting all Type 1 and TT helvetica fonts, deleting the adobefnt*.lst files and only re-installing the PM Type 1 Helveticas but the problem remains when I open a PM doc in InDesign.
We are running XP and the same machine runs PM 6.5 and ID until we can successfully convert the PM files to INDesign.
I'd like to be able to fix this issue so that we can move forward with confidence on migrating to InDesign.
Thankss for any advise.

The problem is not that ID "describes the font as Helvetica0", but
rather that PM saved the file referring to the font as Helvetica0. Every
font has several different names. For whatever reason, PM saved your
file with font references to Helvetica0. ID is just reading back what it
found in your PM file.
As Mike said, this is probably a printer-resident font issue. You can
probably duplicate the condition on PM by uninstalling your printer, or
by opening the PM file on a machine that doesn't have your printer
installed.
Since you really do have a real Helvetica installed, it shouldn't be any
big deal to substitute Helvetica for Helvetica0.
Kenneth Benson
Pegasus Type, Inc.
www.pegtype.com

Error code = 0x40010015 when trying to open PDF in PS CS3

Greetings:
I'm having a problem opening a PDF file in Photoshop.
This is the error message:
Error Opening the Portable Document File
(PDF) Document. Error Code =
0x40010015
Searching the Adobe Forums, Knowledge Base, and even Google has turned up no results. Any idea what the problem may be?
My process has been taking a PDF file created from QuarkXpress (6.5) and opening it in Acrobat Pro (8.1.2) and doing a save as and replacing the current pdf. Then I open this new PDF file in Photoshop CS3 (10.0.1) and apply actions. No problems. Then I encountered this one file that won't open in Photoshop, but will open in Acrobat, Preview, Illustrator. I get the following error message.
I'm using a G5 PowerPC Mac (4 x 2.5 GHz Processor) with 6.5 GB DDR2 SDRAM for memory. Mac OS X version 10.4.11 (haven't switched to Leopard yet) Adobe Creative Suite 3 Design Premium software package.
Thanks,
Randy Hinderks
Art Director / Video Editor
On-Purpos, Inc.

I receive an error code = 0x40010015 when trying to open a PDF in Photoshop CS3 for windows.
I do not have Illustrator to open and re-save as the forum discussion indicated.
Is there another way to open a PDF with this error code? I work with Quark, Photoshop and Publisher
MartyMag22

Why won't safari open a pdf

I've downloaded reader-- checked the 32-bit deal, made sure pdf's are opened by reader and still safari won't open a pdf. What have I missed?

I am a developer who has been sending Livecycle Acrobat documents to users over the internet. The upgrade to Mac OS X 10.7 and Safari 5.1.2 has caused this problem for many of my users. The only solution I've been able to find so far is to use FireFox and Acrobat Reader.
Our software does not provide a link to a PDF. Instead, we send the PDF with header for inline; and a type of application/pdf and a generated file name. Safari INSISTS on opening this in the viewer. The viewer doesn't open LiveCycle documents.
I've tried removing the pdf plugin.
I've tried making the appropriate changes to the Acrobat Reader preferences under "Display PDF in browser using," but this option is actually greyed out and automatically selects/deselects based on the existance of the plug-in.
I've tried doing CMDl-I on a PDF file and changing the "Open With" to pdf reader.
I've tried adding code to the .htaccess directory of my web site forcing the header based on the .pdf extension.
In short, I have not found ANY solution to this. Safari will not use Acrobat or Acrobat Reader and Safari will not open a LiveCycle document.
If anyone has another suggestion I would LOVE to hear it. This is a major problem for us and I hate to try to tell our entire user community that they have to switch to FireFox if they want to view our documents.

Receiving 'Missing Font' message - but have font on my system; and no one can open my PDFs

I have just started using a new Ind template (developed by someone else). Everytime I go to open the .ind file I get a "Missing Font" error box that says my document "uses one or more fonts which are not currently available on your system." Specifically, the font the error message notes is "Univers 57 Condensed." But I do have that font on my system. I reinstalled all of my Univers fonts again just to be on the safe side, I upgraded from CS3 to CS4 and I updgraded my Acrobat for v6 to v9 and I am still having the issue. Now, I am able to create a PDF and I can open it myself no problem. But when I send the PDF to anyone else they can't open it, and then get an error message that says: "Cannot extract the embedded font 'GRCMCG+UniversLSTD-CN'. Does anyone have an idea as to what the issue may be - I don't know what else to try. Thank You!!!

If that's the case the font you've got installed is obviously seen as a different one than the one in the template by Indesign. Howver once you've used Find Font and saved the document you shouldn't get that warning again, right?
As to why other people can't open it I don't know.... I have had it in the past when a document is emailed that it gets damaged, could that be a possibility?

Fonts missing when opening a PDF

When I open PDF's in Illustrator CS3 and I don't have some of the fonts used in the document it replace them. But what if I just want to get text as a vector curve and not editable for writing something else?

Marc,
Ask the provider to outline fonts before saving as PDF. Otherwise, the fonts are embedded as type.

I get missing fonts when opening a PDF, but the fonts are activated, I get garbage

I get missing fonts when opening a PDF, but the fonts are activated, I get garbage

The activated fonts are not the same version as those in the PDF. If you use Type>Find Font and replace the fonts with ones from your computer does it work?

Font missing when trying to open a PDF file by AI CS2

How to install the missing font when i'm trying to open some pdf file. Those missing font is some common font such as Times New Roman, Arial and etc.
Thanks

Please post this thread in the Adobe AI forum.

Can anyone help? I just opened my PDF and letters are missing in each word and sentence. I am using the trial version of Acrobat Pro XI

Can anyone help? I just opened my PDF and letters are missing in each word and sentence. I am using the trial version of Acrobat Pro XI

Hi gretchenm66156293,
Are you running into this issue with one PDF in particular, or with any PDF that you open? Did the PDF display correctly previously? How was that PDF created?
For starters, please choose File > Properties and click the Fonts tab. What fonts are used in the PDF? Are they "embedded" or "subsetted."
I would be happy to take a look at the PDF here, if you'd like. Let me know!
Best,
Sara

PDF to PS: fonts missing with Reader8, ok with Reader5

Hello,
I would appreciate help on this issue with Adobe Reader8 with some files.
I am using Adobe Reader on Solaris (sparc) and I use
/path/to/acroread -toPostScript -pairs file.pdf file.ps
to create PostScript files. This works fine for most files, including most files with Asian fonts.
However, for some PDFs with Asian fonts, the PS generated by Reader8 is missing some Asian fonts,
so the output is garbled, although PS generated by Reader5 is just fine.
If I open the PDF in Reader8 GUI then it appears fine.
Here is the PDF as well as output produced by both Reader5 and Reader8:
https://drive.google.com/folderview?id=0B4twQW4MeUMIdW9zNE15bmdZZlU&usp=sharing
What am I doing wrong and what should I do make the fonts appear in the PS from Reader8?
Thanks for your help.

Well, Kurt Lang did solve my problem and I won't ever be enough thankful to him. He tried one of my font and took the time to examine it with FontLab Studio. In case other persons experiment the same type of troubles, I am pasting the mail I got (along with the corrected font) for info :
Hi Patrick,
I did find one issue in particular. OpenType fonts should have a UTM setting of 1000. These were at 2048. So I changed those and had FontLab Studio rebuild the names (I just let it do its thing).
The originals you had sent wouldn’t even appear in Office 2011. The rebuilt ones do, though for whatever reason, bold italic won’t show. However, you can click the italic and bold buttons and the correct font is used. Otherwise, the new fonts all work as expected in Photoshop, Illustrator, InDesign, TextEdit and others. I tested them in both Mavericks and Yosemite.
Can’t guarantee success, but give these a shot.
Kurt
That guy is an angel. He spent a tremendous amount of time examining, testing on Mavericks and Yosemite and on several apps until resolving the problem. Too helpful, too nice and too competent. That's a treat.

After reloading adobe creative suite cs3 on my mac 10.4.11 acrobat will not open any pdfs it previously opened. help!

after reloading adobe creative suite cs3 on my mac 10.4.11 acrobat will not open any pdfs it previously opened. help!

hello.   hey, thanks very much for writing back. i got some good info with a search or two. (info about what regedit is and what corresponds to it in OS X -- regedit allows you to edit "preference" keys for individual programs, OSX's equivalent for these keys are the .plists in User & System: Preferences and Application Support)
what i ended up doing was uninstalling Premiere Pro (not the suite, just PPro).   Then i deleted a few preference files:
from User /Preferences/Adobe:
com.adobe.AdobePremierePro.plist
com.Adobe.Premiere Pro.5.0.plist
and from System Preferences:
the file: Adobe Premiere Pro Prefs
and..
/.../Premiere Pro/5.0/...
AMEPrefs.xml     (i noticed that there's also a preference file in Media Encoder's own folder so i didn't sweat this one)
Debug Database.txt
Placeholder Preset.epr
PostEncodeCmds.pref
PresetCache.xml
Trace Database.txt
NOTE:
of course i don't know if deleting any files beyond the 2 .plist files in User Prefs was necessary, but... it seems to have worked.
I then reinstalled Premiere Pro CS5, and fired up an old project and i've got playback of HD and DV files, and snappy editing and rendering, so hopefully i'm good to go.   I'm just going to stick with v5.0.0 because i actually don't remember ever having any trouble with it, and i don't remember v5.0.4 adding anything i was 'missing' or 'needed'
hopefully, this thread will be useful for any future folks that run into trouble - and it's got a solution for both Windows and OS X
happy editing,
peace

Pdf created with Mathematica 9 misses font in preview

Dear all,
I have installed a new font called 'Arev Sans' in Regular, Italic and Bold face. It works fine in Keynote and Mathematica and all other programs so far. Now I did an Export of a plot in mathematica and tried to look at the created pdf with Preview. It turns out, that only the Italic and Bold fonts of Arev Sans are shown in the correct way. The Regular face is substituted by another font. Unfortunately this is the same if I try to include the plot in keynote, which is bad because I want to use the Arev font in my presentation. However, if I open the pdf with Acrobat Readrer the fonts are ok.
Does anyone have a suggestion what to do? Would be great!

Back up all data.
Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and the support article linked below for instructions. If Font Book finds any issues, resolve them, then boot in safe mode* (by holding down the shift key at the startup chime) to rebuild the font caches. Boot again as usual and test.
Mac 101: Font Book
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. In that case only, after running Font Book, launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Drag or copy — do not type — the following line into the Terminal window, then press return:
sudo atsutil databases -remove
You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. After running the command, reboot as usual.

Pdf created with Mathematica 9 misses font in Preview and Keynote

Dear all,
I have installed a new font called 'Arev Sans' in Regular, Italic and Bold face. It works fine in Keynote and Mathematica and all other programs so far. Now I did an Export of a plot in mathematica and tried to look at the created pdf with Preview. It turns out, that only the Italic and Bold fonts of Arev Sans are shown in the correct way. The Regular face is substituted by another font. Unfortunately this is the same if I try to include the plot in Keynote, which is bad because I want to use the Arev font in my presentation... However, if I open the pdf with Acrobat Readrer the fonts are ok.
Does anyone have a suggestion what to do? Would be great!

I did as you suggested and there are no errors after the valdiation with Font Book.
Yes Regular is listed against Arev.
Actually, the font works in Keynote and also in Mathematica. The problem occurs just when I do the Export from Mathematica and include the created pdf into Keynote (or likewise open it with Preview). It seems to me that there is an issue with the font coming from Mac Os...

Opening a PDF in AI CS3 font missing

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