Opening Mocha
When in After Effects I try to launch Mocha and I get an error telling me that Mocha can only be opened in After Effects. I have uninstalled and reinstalled After Effects a number of times. When I reinstall I can open Mocha and use it with no problems until I quit After Effects. Then I need to uninstall and reinstall After Effects, otherwise I get the error mentioned earlier.
During my most recent uninstall and reinstall Mocha crashed on me. Here is the crash report:
Process: mocha4ae_adobe [1158]
Path: /Users/USER/*/mocha shape converter for AE.plugin/../(Mocha Support)/mocha AE CS6.app/Contents/MacOS/mocha4ae_adobe
Identifier: com.imagineersystems.mocha4ae_adobe
Version: 2.6.2 (2.6.2f4626)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Date/Time: 2012-10-24 21:25:10.054 -0700
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0xfffffffe02d7a080
VM Regions Near 0xfffffffe02d7a080:
--> shared memory 00007fffffe00000-00007fffffe02000 [ 8K] r-x/r-x SM=SHM
Application Specific Information:
objc[1158]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x00007fff95855e26 memmove$VARIANT$sse42 + 361
1 liblayercam.1.0.0.dylib 0x0000000100ac6dff QVector<Prm::VirtualParameterWithoutType*>::realloc(int, int) + 143
2 liblayercam.1.0.0.dylib 0x0000000100c45fee LCAM_ProjectManager::writeToTextStream(QTextStream&, QString const&, bool) + 238
3 liblayercam.1.0.0.dylib 0x0000000100c45a9e LCAM_ProjectManager::bWriteFileData(QDataStream&) + 206
4 liblayercam.1.0.0.dylib 0x0000000100c45e84 LCAM_ProjectManager::saveProjectToStream(QDataStream&, bool, bool) + 116
5 liblayercam.1.0.0.dylib 0x0000000100c47533 LCAM_ProjectManager::saveProjectToFile(QString const&, bool, bool, bool) + 883
6 libluthien.1.0.0.dylib 0x000000010138e6a8 bSaveProject(IS::IS_Instance_NonConstructible const*, bool) + 152
7 com.imagineersystems.mocha4ae_adobe 0x000000010023d9f1 Ui_frmViewerPreferences::setupUi(QDialog*) + 21073
8 com.imagineersystems.mocha4ae_adobe 0x000000010023e468 Ui_frmViewerPreferences::setupUi(QDialog*) + 23752
9 com.imagineersystems.mocha4ae_adobe 0x0000000100297b37 KeyframeControls::~KeyframeControls() + 503
10 QtCore 0x00000001025ed4b2 QMetaObject::activate(QObject*, QMetaObject const*, int, void**) + 658
11 QtGui 0x0000000101f427e1 QAbstractButton::clicked(bool) + 49
12 QtGui 0x0000000101c699b3 QAbstractButton::mousePressEvent(QMouseEvent*) + 211
13 QtGui 0x0000000101c69afa QAbstractButton::mousePressEvent(QMouseEvent*) + 538
14 QtGui 0x0000000101c69db1 QAbstractButton::mouseReleaseEvent(QMouseEvent*) + 161
15 QtGui 0x0000000101918df0 QWidget::event(QEvent*) + 3312
16 QtGui 0x0000000101c6a6cf QAbstractButton::event(QEvent*) + 79
17 QtGui 0x0000000101d05ee6 QPushButton::event(QEvent*) + 70
18 QtGui 0x00000001018c16bd QApplicationPrivate::notify_helper(QObject*, QEvent*) + 189
19 QtGui 0x00000001018c8110 QApplication::notify(QObject*, QEvent*) + 2800
20 QtCore 0x00000001025da80c QCoreApplication::notifyInternal(QObject*, QEvent*) + 124
21 QtGui 0x00000001018c17c0 QApplication::activeModalWidget() + 128
22 QtGui 0x000000010187afb1 QMacInputContext::isComposing() const + 61329
23 QtGui 0x000000010186e876 QMacInputContext::isComposing() const + 10326
24 com.apple.AppKit 0x00007fff92c0cd5e -[NSWindow sendEvent:] + 6504
25 QtGui 0x000000010186b6d1 non-virtual thunk to QWidget::metric(QPaintDevice::PaintDeviceMetric) const + 1665
26 com.apple.AppKit 0x00007fff92ba63a5 -[NSApplication sendEvent:] + 5593
27 com.apple.AppKit 0x00007fff92df4797 -[NSApplication _realDoModalLoop:peek:] + 708
28 com.apple.AppKit 0x00007fff92dedf4c -[NSApplication runModalSession:] + 48
29 QtGui 0x000000010187f753 non-virtual thunk to QDesktopWidget::~QDesktopWidget() + 10627
30 QtCore 0x00000001025d99b4 QEventLoop::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 68
31 QtCore 0x00000001025d9ba5 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 181
32 QtGui 0x0000000101d6ecf8 QDialog::exec() + 232
33 com.imagineersystems.mocha4ae_adobe 0x0000000100087e34 QVector<IS_ReferencePointOffsetParameterSet*>::detach_helper() + 30692
34 com.imagineersystems.mocha4ae_adobe 0x000000010027a9d3 non-virtual thunk to ISLView::~ISLView() + 7235
35 com.imagineersystems.mocha4ae_adobe 0x000000010000bb54 0x100000000 + 47956
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9a54d7e6 kevent + 10
1 libdispatch.dylib 0x00007fff9413d786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff9413c316 _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff9a54cdf2 __select + 10
1 QtCore 0x00000001025b2a20 QFSFileEngine::drives() + 10896
2 QtCore 0x00000001024dec75 QThread::setTerminationEnabled(bool) + 261
3 libsystem_c.dylib 0x00007fff9587c8bf _pthread_start + 335
4 libsystem_c.dylib 0x00007fff9587fb75 thread_start + 13
Thread 3:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff9a54cdf2 __select + 10
1 com.apple.CoreFoundation 0x00007fff909f5c8b __CFSocketManager + 1355
2 libsystem_c.dylib 0x00007fff9587c8bf _pthread_start + 335
3 libsystem_c.dylib 0x00007fff9587fb75 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff9a54cdf2 __select + 10
1 QtCore 0x0000000102603d45 qt_safe_select(int, fd_set*, fd_set*, fd_set*, timeval const*) + 213
2 QtCore 0x00000001026077a0 QEventDispatcherUNIXPrivate::doSelect(QFlags<QEventLoop::ProcessEventsFlag>, timeval*) + 1056
3 QtCore 0x0000000102608874 QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 164
4 QtCore 0x00000001025d99b4 QEventLoop::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 68
5 QtCore 0x00000001025d9ba5 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 181
6 QtCore 0x00000001024dcda5 QThread::exec() + 101
7 QtCore 0x00000001024dec75 QThread::setTerminationEnabled(bool) + 261
8 libsystem_c.dylib 0x00007fff9587c8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff9587fb75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff9a54d192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9587e594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff9587fb85 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff9a54d192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9587e594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff9587fb85 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000000087904a0 rbx: 0x000000010b50a520 rcx: 0xfffffffd00000000 rdx: 0x0000000000000010
rdi: 0x000000010b50a530 rsi: 0x0000000102d7a090 rbp: 0x00007fff5fbfd010 rsp: 0x00007fff5fbfd010
r8: 0x0000000102a08e00 r9: 0x000000000000030a r10: 0x0000000000000000 r11: 0x000000010b50a520
r12: 0x0000000000000000 r13: 0x0000000102d89618 r14: 0x00000000102d01e9 r15: 0x0000000102d895f0
rip: 0x00007fff95855e26 rfl: 0x0000000000010246 cr2: 0xfffffffe02d7a080
Logical CPU: 2
Binary Images:
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External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 36
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1247
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=236.4M resident=172.7M(73%) swapped_out_or_unallocated=63.8M(27%)
Writable regions: Total=194.2M written=38.6M(20%) resident=72.0M(37%) swapped_out=0K(0%) unallocated=122.1M(63%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.2M
CG backing stores 8924K
CG image 52K
CG raster data 108K
CG shared images 3416K
CoreGraphics 16K
CoreImage 8K
CoreServices 4796K
IOKit 12.7M
IOKit (reserved) 512K reserved VM address space (unallocated)
MALLOC 110.7M
MALLOC guard page 48K
Memory tag=242 12K
Memory tag=251 84K
OpenCL 52K
STACK GUARD 56.0M
Stack 10.6M
VM_ALLOCATE 32.7M
__
What Mac? Looks like a graphics issue in the Qt libraries the mocha UI uses. Have you tried turning off OpenGL in the mocha prefs?
Mylenium
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I accidently changed in mocha AE cs6 the Cache Directory folder on my mac, how do I reset it to its original folder it was assigned to?
Also...
When I opened mocha AE CS6, I get a pop up saying "Failed to open file /Volumes/amixprayer/Art Institute/Quarter 7/Intermediate Motion Graphics/A01/Film Clips/CONTENTS/VIDEO/0001N1.MXF: corrupt or in unsupported format"
Every single time I open Mocha, this screen pops up and I can't stop it.
How do I make it stop?These options can be changed from File --> Preferences. If you cannot access this,then you'll have to delete the prefs manually. No idea where this data is stored on the Mac, but Iwould presume somewhere in Users:Silva:Library:Preferences. If so, there surely is some file to delete there. on windows it's stored in the Registry...
Mylenium -
License Error: mocha AE CC when opening quicktime mpg4 movie created by keynote
UPDATE - discovered answer myself. I set "Open with" and then chose Quicktime. It's not a keynote issue but how my mac is configured. For some reason it had defaulted to using Mocha AE as the application to play MPG4 files, and changing this has fixed the issue for now.
ORIGINAL NOTE:
I exported a keynote presentation as quicktime. Then when I try to run it I get a "License Error: mocha AE CC must only be launched from After Effects " warning. I have Adobe CC installed, but this only really concerns Keynote and Quicktime. Any ideas?This will fix the file, but not the default app for all m4v on the system.
Make sure to click the "Change All" button after you have selected QT in the dropdown, this will change the default for all m4v to Quicktime. -
Mocha "Failed to open movie, check if the file is readable"
Can you help me? When I open up Mocha, and I import a clip, it says "Failed to open movie, check if the file is readable"
And this is with EVERY file??? Help please!!!Please clarify! mocha is very particular about what formats and CoDecs it will import and you simply may need to convert your stuff. It simply doesn't load AVCHD or any ofd that directly...
Mylenium -
My After Effects Adobe CS6 student version 5K retina display Mac is not working and the mocha is not opening movie files I have in my computer. How do I resolve this? Please send me instructions via my e-mail:- [email protected]
I doubt that's going to happen. The whole idea of a forum is so OTHER people can read your problem and share in the solution.
Besides, we have no clue what's wrong!
FAQ: What information should I provide when asking a question on this forum? -
Re-installing AE because Mocha won't open
In a Mac os 10.6.8 using CS5.5
I can't get Mocha to open, it crashes before opening up. I was told by Imagineer Systems to delete the mocha preferences but that did not work, so they suggested I re-install AE to load in Mocha again. I don't want to lose my presets and 3rd party plugins, scripts, and associated licenses etc.... I would like to know will the uninstall/reinstall overwrite these folders. Thanks in AdvanceIf you don't check "Delete Application Preferences" in the Uninstaller, everything should be left alone. If you don't want to take any chances, I'd recommend that you clone your boot drive with "Carbon Copy Cloner" before uninstalling, so you can undo that uninstall if you need to.
-
Mocha AE failed to open .mp4 and .avi
Hallo,
I used usually mocha and it worked perfekt, but today I was trying import a video and it say "failed to open file ***.avi: currupt or in unsupported format" the same message it say with mp4 format.
What can I do? avi and mp4 formats are support formats.
I'm using Format Factory 3.2.1., Windows 7 Home Premium 64 bit, AAE CC lastest version.
Thank you.Not all video formats are currently supported by mocha AE. Imagineer is working to resolve this, but currently if you clip does not open in mocha AE, we recomend transcoding it to another format. This tech note may help: http://www.imagineersystems.com/support/Documentation/supported-file-formats#idp19920
What to Do if mocha AE Does Not Support Your Footage
In the rare event that you are working in a format that mocha doesn't support, we recommend converting the footage to an image sequence.
If you are just tracking, you can use any compressed format such as a JPG sequence and then use your original footage when you apply the data. If you are going to be doing rendering, such as using Mocha Pro's remove or insert modules, then we recommend converting to a DPX or TIFF sequence.
Make sure of the following when converting to an image sequence:
The frame rate, aspect ratio and dimensions are the same as the original footage.
If you are creating proxy footage, make sure the aspect ratio and frame rate are the same.
If you are using a particular bit depth, make sure you convert to the same depth if you are using the footage for rendering inside mocha
If using compressed footage, don't set the compression too low, as this will create artifacts that may hinder tracking and roto.
Make sure mocha supports the sequence you are converting to!
If you would prefer to convert to a movie clip format then we recommend a standard format that QuickTime would understand, such as Animation. If you are working on OSX, ProRes can also be a good alternative. -
Clear 'mocha ae cs6' from my 'open with' menu
This is really frustrating because firstly, I have never had AE CS6 on my computer I don't know how that got there. It has been there since the day I got it from the store and the more I look at it the more it ****** me off, pardon my language. Does anyone have this same problem and know of a way to fix it? I've tried clearing the com.apple.LaunchServices.plist but nothing happened. If you guys could help I would really appreciate it...
Do you have After Effects CS6 installed? If so, that's why that's there.
This is definitely not something that will appear on a brand new Mac right out of the box. If it did, you got a machine that has been used before by someone else. -
Bridge .ffx files (text effects) no longer open up in After Effects 2014?
I am having an issue trying to get the text effects (.ffx) in Bridge (that use to open up in After Effects just fine) to open up in After Effects 2014 latest update. Is there a work around, setting or alternative I can use?
Here is the log I received with the error:
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | Visit http://www.adobe.com/go/loganalyzer/ for more information
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | START - Installer Session
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | RIBS version: 8.0.0.22
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | OSX version: 10.7.5
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Total Timer]
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | CHECK: Single instance running
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | CHECK : Credentials
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Load Deployment File
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | deploymentFile option not given
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | CHECK : Another Native OS installer already running
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Create Required Folders
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Assuming install mode
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Looking up install source path
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Sync Media DB ...
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Sync Media DB]
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Pre check media db sync
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | End of Pre check media db sync. Exit code: 0
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Sync Media DB] took 149 milliseconds (0.149 seconds) DTR = 4241.61 KBPS (4.1422 MBPS)
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Ready to initialize session to start with ...
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [CreatePayloadSession]
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Updated source path: /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Updating media info for: {5678CF8D-3B5F-4CC6-B150-48945A838E63}
10/21/14 10:47:54:858 | [INFO] | | OOBE | DE | | | | 11806 | Ignoring original data since install source is local
10/21/14 10:47:54:858 | [INFO] | | OOBE | DE | | | | 11806 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_13_1_1_ftr
10/21/14 10:47:54:858 | [INFO] | | OOBE | DE | | | | 11806 | Path: /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/payload s/AdobeAfterEffects13SupportAll-101014104158/AdobeAfterEffects13SupportAll-101014104158.zi p
10/21/14 10:47:54:858 | [INFO] | | OOBE | DE | | | | 11806 | Updating media info for: {C135CD0F-ED45-4935-9B71-9D02735BD274}
10/21/14 10:47:54:859 | [INFO] | | OOBE | DE | | | | 11806 | Ignoring original data since install source is local
10/21/14 10:47:54:859 | [INFO] | | OOBE | DE | | | | 11806 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_13_1_1_ftr
10/21/14 10:47:54:859 | [INFO] | | OOBE | DE | | | | 11806 | Path: /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/payload s/AdobeAfterEffects13AllTrial-101014102412/AdobeAfterEffects13AllTrial-101014102412.zip
10/21/14 10:47:54:859 | [INFO] | | OOBE | DE | | | | 11806 | -------------------- END - Updating Media Sources - END --------------------
10/21/14 10:47:54:866 | [INFO] | | OOBE | DE | | | | 11806 | Supported RIBS version range: [0.0.0.0,8.0.0.22]
10/21/14 10:47:54:867 | [INFO] | | OOBE | DE | | | | 11806 | ----------------- CreatePayloadSession: machine is x86 ---------------
10/21/14 10:48:00:136 | [INFO] | | OOBE | DE | | | | 11806 | ______ Verify Dependency Subscribers ______
10/21/14 10:48:00:136 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
10/21/14 10:48:00:136 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: 0 (0,0)
10/21/14 10:48:00:136 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: 0 (0,0)
10/21/14 10:48:00:136 | [INFO] | | OOBE | DE | | | | 11806 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
10/21/14 10:48:00:137 | [INFO] | | OOBE | DE | | | | 11806 | Patch Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} can be applied to product Adobe After Effects CC 2014 Support 13.0.0.0 {A55FF34C-8AA8-4BE2-ABCC-12BE48AE8DD5}
10/21/14 10:48:00:141 | [INFO] | | OOBE | DE | | | | 11806 | Patch Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} can be applied to product Adobe After Effects CC 2014 13.0.0.0 {2B22C750-5C3B-4738-B621-BA786AC7A494}
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Setting property "installSourcePath" to: /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Setting property "mode" to: silent
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Setting property "updateManifestPath" to: /Users/adam/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeAfterEffects-13.0.0-Trial/13.1.1/13.1.1.xml
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Setting property "workflow" to: updater
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Overwrite property "extensionsOnly" to: 1
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Overwrite property "mode" to: silent
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Overwrite property "patchesOnly" to: 1
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Overwrite property "updateManifestPath" to: /Users/adam/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeAfterEffects-13.0.0-Trial/13.1.1/13.1.1.xml
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Overwrite property "workflow" to: updater
10/21/14 10:48:11:118 | [INFO] | | OOBE | DE | | | | 11806 | Found payload actions:
10/21/14 10:48:11:118 | [INFO] | | OOBE | DE | | | | 11806 | Deciding what installer mode to use...
10/21/14 10:48:11:190 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN Setting requested payload actions
10/21/14 10:48:11:191 | [INFO] | | OOBE | DE | | | | 11806 | Value returned on lookup of payload: Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} is: true
10/21/14 10:48:11:191 | [INFO] | | OOBE | DE | | | | 11806 | Action string for Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} is install
10/21/14 10:48:11:191 | [INFO] | | OOBE | DE | | | | 11806 | Value returned on lookup of payload: Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} is: false
10/21/14 10:48:11:191 | [INFO] | | OOBE | DE | | | | 11806 | Action string for Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} is install
10/21/14 10:48:11:197 | [INFO] | | OOBE | DE | | | | 11806 | END Setting requested payload actions
10/21/14 10:48:11:198 | [INFO] | | OOBE | DE | | | | 11806 | Collected advanced path check information for INSTALLDIR
10/21/14 10:48:11:198 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR is a well-formed path
10/21/14 10:48:11:199 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR is not the root path
10/21/14 10:48:11:199 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR is on a local volume
10/21/14 10:48:11:199 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR is on a writable volume
10/21/14 10:48:11:199 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR is not on a case sensitive volume
10/21/14 10:48:11:199 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR passed path basic path validation: /Applications
10/21/14 10:48:11:275 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [System check :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:11:280 | [INFO] | | OOBE | DE | | | | 11806 | In InstallPreSystemCheckProc
10/21/14 10:48:11:280 | [INFO] | | OOBE | DE | | | | 11806 | Custom action return code: 0
10/21/14 10:48:11:281 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [System check :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 5 milliseconds (0.005 seconds)
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN InstallOperationsQueue Unordered operations
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: with operation repair
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: with operation install
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | END InstallOperationsQueue Unordered operations
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN InstallOperationsQueue Ordered operations
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: with operation repair
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: with operation install
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | END InstallOperationsQueue Ordered operations
10/21/14 10:48:11:541 | [WARN] | | OOBE | DE | | | | 11806 | DW035: Patcher: Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | Payloads passed preflight validation.
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | Call PreSession Custom Hook
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Pre session :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | In InstallSessionOpenProc
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | Custom action return code: 0
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Pre session :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN InstallOperationsQueue Unordered operations
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: with operation repair
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: with operation install
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | END InstallOperationsQueue Unordered operations
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN InstallOperationsQueue Ordered operations
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: with operation repair
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: with operation install
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | END InstallOperationsQueue Ordered operations
10/21/14 10:48:11:857 | [WARN] | | OOBE | DE | | | | 11806 | DW035: Patcher: Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
10/21/14 10:48:11:857 | [INFO] | | OOBE | DE | | | | 11806 | Skipping payload Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} as payload is not cached
10/21/14 10:48:12:155 | [INFO] | | OOBE | DE | | | | 11806 | Calling the custom action code for pre-install for payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}
10/21/14 10:48:12:156 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:12:156 | [INFO] | | OOBE | DE | | | | 11806 | In PrePayloadInstallProc
10/21/14 10:48:12:156 | [INFO] | | OOBE | DE | | | | 11806 | Custom action return code: 0
10/21/14 10:48:12:156 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
10/21/14 10:48:12:156 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Payload Operation :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:12:165 | [INFO] | | OOBE | DE | | | | 12205 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:48:12:165 | [INFO] | | OOBE | DE | | | | 12205 | Installer Operation: PayloadInstaller
10/21/14 10:48:12:165 | [INFO] | | OOBE | DE | | | | 12205 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:48:12:165 | [INFO] | | OOBE | DE | | | | 12205 | Request to install payload
10/21/14 10:48:12:193 | [INFO] | | OOBE | DE | | | | 12205 | Payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
10/21/14 10:48:42:884 | [INFO] | | OOBE | DE | | | | 12205 | Extracting assets complete. Number assets: 1
10/21/14 10:48:42:885 | [INFO] | | OOBE | DE | | | | 12205 | CustomizedPatch property not found in database
10/21/14 10:48:43:146 | [INFO] | | OOBE | DE | | | | 12205 | Beginning installation for payload at /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/payload s/AdobeAfterEffects13AllTrial-101014102412/Install.db
10/21/14 10:48:43:454 | [ERROR] | | OOBE | DE | | | | 12205 | DS015: Unable to read symlink target of source file "/Applications/Adobe After Effects CC 2014/Plug-ins/Effects/mochaAE/(Mocha Support)/mocha AE CC.app/Contents/MacOS/mediaioserver.app/Contents/CodeResources"(Seq 212)
10/21/14 10:48:43:454 | [WARN] | | OOBE | DE | | | | 12205 | DW063: Command ARKCopySymlinkCommand failed.(Seq 212)
10/21/14 10:48:43:454 | [INFO] | | OOBE | DE | | | | 12205 | Completing installation for payload at /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/payload s/AdobeAfterEffects13AllTrial-101014102412/Install.db
10/21/14 10:48:51:624 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:48:51:624 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Payload Operation :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 39467 milliseconds (39.467 seconds) DTR = 8703.17 KBPS (8.49919 MBPS)
10/21/14 10:48:51:632 | [INFO] | | OOBE | DE | | | | 11806 | User specified overrideFile:
10/21/14 10:48:51:637 | [INFO] | | OOBE | DE | | | | 11806 | The csu inventory was not updated for payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}, value of local var is -1
10/21/14 10:48:51:637 | [INFO] | | OOBE | DE | | | | 11806 | Calling the ROLLBACK custom action code for pre-install for payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}
10/21/14 10:48:51:638 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:51:638 | [INFO] | | OOBE | DE | | | | 11806 | In PrePayloadInstallProc
10/21/14 10:48:51:638 | [INFO] | | OOBE | DE | | | | 11806 | Custom action return code: 0
10/21/14 10:48:51:638 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
10/21/14 10:48:51:868 | [INFO] | | OOBE | DE | | | | 11806 | No operation. We're done:
10/21/14 10:48:53:891 | [INFO] | | OOBE | DE | | | | 11806 | Total components installed: 0
10/21/14 10:48:53:891 | [INFO] | | OOBE | DE | | | | 11806 | Total components repaired: 0
10/21/14 10:48:53:891 | [INFO] | | OOBE | DE | | | | 11806 | Total components removed: 0
10/21/14 10:48:53:891 | [WARN] | | OOBE | DE | | | | 11806 | DW050: The following payload errors were found during install:
10/21/14 10:48:53:891 | [WARN] | | OOBE | DE | | | | 11806 | DW050: - Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll: Patch already installed
10/21/14 10:48:53:891 | [WARN] | | OOBE | DE | | | | 11806 | DW050: - Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial: Install failed
10/21/14 10:48:53:891 | [INFO] | | OOBE | DE | | | | 11806 | Call PostSession Custom Hook
10/21/14 10:48:53:891 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Post session :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:53:892 | [INFO] | | OOBE | DE | | | | 11806 | In InstallSessionCloseProc
10/21/14 10:48:53:892 | [INFO] | | OOBE | DE | | | | 11806 | Custom action return code: 0
10/21/14 10:48:53:892 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Post session :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
10/21/14 10:48:53:892 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Total Timer] took 61758 milliseconds (61.758 seconds) DTR = 5778.75 KBPS (5.64331 MBPS)
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | -------------------------------------- Summary --------------------------------------
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | - 0 fatal error(s), 1 error(s)
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | OSX version: 10.7.5
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 |
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | ----------- Payload: Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} -----------
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe After Effects CC 2014/Plug-ins/Effects/mochaAE/(Mocha Support)/mocha AE CC.app/Contents/MacOS/mediaioserver.app/Contents/CodeResources"(Seq 212)
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 |
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | Please search the above error string(s) to find when the error occurred.
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | These errors resulted in installer Exit Code mentioned below.
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | -------------------------------------------------------------------------------------
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 |
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | Exit Code: 7 - Unable to complete Silent workflow.
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | Please see specific errors for troubleshooting. For example, ERROR: DS015 ...
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | END - Installer Session
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* -
PS, AE, and LR3 will not open in CS5 Master Collection
Window7, 64-bit, CS5 Master Collection, LightRoom 3…
Have had no trouble since loading CS5 (which was difficult) for the last month or more. Today, PS 64-bit, LR 3, AE and Mocha for AE will not open. These programs close with a similar error message “i.e., Adobe Photoshop 64-bit has stopped working. All other programs in CS5 including Photoshop 32-bit will open?
Any suggestions on what to do to correct the problem? After spending 2 weeks installing CS5 this is heartbreaking - I wish Adobe would pay for my downtime!
Thanks,
RandyThis worked for me: turn off User Account Control and then reboot.
-
PS and AE will not open in CS5 Master Collection
Window7, 64-bit, CS5 Master Collection, LightRoom 3…
Have had no trouble since loading CS5 (which was difficult) for the last month. Today, PS 64-bit, LR 3, AE and Mocha for AE will not open. These programs close with a similar error message “Adobe Photoshop 64-bit has stopped working. All other programs in CS5 including Photoshop 32-bit will open?
Any suggestions on what to do to correct the problem? After spending 2 weeks installing CS5 this is heartbreaking - I wish Adobe would pay for my downtime!
Thanks,
RandyHi Mylenium,
I ran the Adobe Support Advisor and it came back without identifying any errors. However, when I closed the advisor this grayed out message come up:
"Creative Suite Product Install Inspector has identified the issue(s) that needs attention. An issue report has been generated. Adobe will use this issue report to helpaddress the issue(s) in the future."
I just spent 2 hrs with Adobe Tech Service and they could not identify a problem and suggested that I remove all 3 programs and reload. LR3 almost loads - it is in "Web" trying to open a flash gallery plug in when it fails. The other programs do not open at all...
I am going to remove and reinstall LR3 first and see what happens. Then I will (unless someone suggest something else), reinstall Windows 7. Reinstalling W7 was the only thing that worked for me when I initially installed CS5 for the first time...
Thanks,
Randy -
How to get more efficient After Effects and Mocha Integration?
Hello All
Is there a way to open a previously created Mocha AE project from AE? I am working on a shot that needed tracking and each time I stopped and then came back to the project, I had to open AE, open the AE project, click the clip in the composition, click animation, click track in Mocha AE and then cancel Mocha asking to start a new project and then click file, recent files and choose the appropriate Mocha project.
This works but is really dumb.
I also understand this is the bundled version and that Imagineer really wants me to buy the full version. If I get enough projects to justify it, I will. Currently the bundled version is fine. Just need a shot that AE couldn't handle stabilized.
What would be even better is if AE saw the Mocha program as an effect. Click a clip and then apply Mocha AE Tracking from the effects and presets panel. And then be able to do the track in the Mocha interface and then using the effects controls tell it to apply the track as either stabilization, corner pin data or whatever from the AE interface when the clip is selected.
Does anyone else think this would be a much better way of using Mocha? Am I the only one who feels this way? Was there something I missed in creating my project?Thanks for the reply but... I think maybe I might not have communicated my thoughts correctly.
I am working on a video that is going to be 1/2 hour long. Part of my footage is from a handheld camera. One section of the footage needs to be stabilized. So I right click on the clip in Premiere and replace with an After Effects Composition.
Now I tried to track just using AE but that was a wash. So I figured I would track it in Mocha. Then I spent at least 1/2 an hour looking for Mocha in my start menu and on my hard drives in places that programs usually reside. Then when I didn't find it I went to the Creative Cloud site (I am a subscriber) and checked to see why I was having a hard time finding it. Then I got a little panicked trying to find out if it was still bundled with CS6 as I couldn't find mention of it there. The Imagineer site said it was, but it was not in my start menu and I couldn't manually find the executable where I expected it to be.
So then after a short Google search I found that it was on the animate menu in AE. (Whew )
So I opened the AE project I had created for tracking the clip and clicked animate and saw that the track in Mocha AE was grayed out. (oh boy...) I immediately went to the edit menu and clicked preferences, general. I looked through the choices and tried to find where I was supposed to "turn on" Mocha. Couldn't find anything related.
So I selected the clip in the composition timeline. Chose Animate and then the choice was available and I clicked Track in Mocha AE.
Now Mocha asked to create a new project. Basically took the defaults and then I had to wait a while as Mocha cached the clip. Once the clip was cached I got started finding the relevant area of the footage and set up the x spline for tracking on the first frame. Then I saved so I could start again the next day without having to wait and went to bed happy.
The next day when I was ready to start tracking that footage again I tried to find Mocha in my start menu, I figured that maybe it would show up now because I had used it once. Didn't so I found it in Program files tucked away in a secret folder in the Adobe folder sets and created a short cut and double clicked it. It told me that I had to start it from inside AE.
So I opened the previous days AE Project and clicked the clip chose Animation and clicked track in Mocha. Mocha wanted to start a new project based on the clip I had to select in order to get the menu choice from inside of AE, so I canceled that and then Mocha opened and I chose recent files and the previous days project.
And then I waited again as Mocha re-cached the clip. I made sure everything was set up correctly, looked at the spline layer and felt I was good to go so I hit the forward track button. The clip has a frame length of 21752 frames. At frame 9199 I had to stop working and do other things. I stopped the tracking and saved the project.
The next day when I was ready to start tracking that footage again I opened the previous days AE Project and clicked the clip chose Animation and clicked track in Mocha. Mocha wanted to start a new project based on the clip I had to select in order to get the menu choice from inside of AE, so I canceled that and then Mocha opened and I chose recent files and the previous days project.
And then I waited again as Mocha re-cached the clip. I made sure everything was the same as I had left it the previous day and then found the end of the previous days work and moved Mocha's CTI to the spot where I needed to track from. I hit the track forward button. It told me the footage was different or too dark from previous frames and that it couldn't continue. HUH?
So I noticed that there was a different coloration on the frame timeline indicator. There was a blue section, where I had previously tracked and a red section, which I assumed meant it was untracked. I moved the CTI back into the blue section and hit track forward. Everything worked. Then I got to a section that had people obscuring the part of the shot that I was doing my tracking on. Time to create an exclusion x spline layer. I found the first frame where the people would become a problem and surrounded them. Everything was good even though it was taking 7 extra steps to get to the start of working on the clip each time. So I saved and went to bed.
Should I bother to tell you what happened the next?
The today when I was ready to start tracking that footage again I opened the previous days AE Project and clicked the clip chose Animation and clicked track in Mocha. Mocha wanted to start a new project based on the clip I had to select in order to get the menu choice from inside of AE, so I canceled that and then Mocha opened and I chose recent files and the previous days project.
And then I waited again as Mocha re-cached the clip.
This work flow is aggravating. I have to take extra steps, wait at least 5 minutes for caching each time and then wait for the actual track itself. I have used Mocha before and so I know how to use it, I know the different ways of getting the data to AE, but the problem is not the end of the workflow, it is getting to the start of the work each time I have to close the project(s) that is the problem.
This "workflow" is making me want to see if there is a better way or another program that will help in correcting shaky footage. Yes I get back to exactly where I left off, but the point is the amount of work to it takes to just start working on my project again. I wonder how anyone can tolerate the process.
Is there some magic menu choice or setting somewhere I am missing? Do you feel that this process is "normal"? -
Why am I not getting full clip imported into Mocha from AE CC?
First time attempting to try out Mocha. Using Adobe CC
I've been following tutorials on bringing a clip from AE CC into MOCHA:
Select the clip and go to 'Animation':
Then 'Track with Mocha'.
Mocha then opens and has an import menu.
PROBLEM: In the import menu, it appears that all the tutorials are showing that a person can select the keyframes they wish to import (ex. 0 through 465 is automatically there in the tutorials). My import menu shows 0 through 0 and WILL NOT let me change them..It's like it's locked out. If I choose to bring in the clip anyway, it appears to only have brought in one keyframe and is not possible to scan through the timeline...because there is nothing to scan through.
Perhaps I haven't registered it or something. Same problem on a co-workers CC account-they also just trying it for the first time. Thanks for the help.Thanks gents for your responses! After getting a response from Mocha as well, it appears that I needed to have it as an 'image sequence' like you said Rick. Mocha claims that if your Quicktime player will read the media/clip that Mocha will as well (as long as you have the correct/updated codecs) That's not been the case for me...and I'm pretty sure I'm up to date. A quick google search of 'importing image sequences to After Effects' and then sending to Mocha again. And I'm good. I exported as TIFF. Mocha reads the timeline fine, with a little bit of blur...but I'm trying the CC version out before I upgrade to Mocha Pro. Thanks again and hope this helps someone else in the future.
-
What file types can I track using Mocha in After Effects CS6? I'm getting failures to open in Mocha with .flv, .f4v, and avi saying failure to open or corrupt file or not showing up inside Mocha interface.
ThanksDocumentation about what file formats mocha can work with is here:
http://www.imagineersystems.com/support/Documentation/supported-file-formats
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