Opening PDF spawns multiple AcroRd32.exe processes.

I have a user that when he opens any PDF he'll get 4 AcroRd32.exe process spawned the first time. When that one is closed, 2 of the 4 process end. When another PDF is opened, 2 processes start, but only one ends when the PDF is closed. So after 5 PDFs are opened and closed, 6 AcroRd32.exe processes are still running.
So far all we've done is reinstalled Adobe Reader XI. Anything you guys know on how to fix it?

Hi chubbcheese,
Thank You for posting on the forums. Kindly help with the information listed below.
1) Operating System
2) Version of Reader (E.G.11.0.06)
3) What kind of PDF is it, PDF producer
Thanks,
Vikrantt Singh

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AcroRd32.exe process on Application Server Hanging Up

I run a print job in a reporting system that utilizes Adobe Reader 9.5 for Windows Server 2008. When the job runs, the AcroRd32.exe process hangs up, which prevents me from running anymore print jobs. I cannot end the process via Windows Task Manager, or even a force kill from cmd. I've had this issue for a while and I'm at a loss. I do notice that there is a adobe reader file that is under my common files (created from my print job) that I cannot delete because it says the file is open . I believe this is why the process is hanging up. It's weird because I can't even delete or close it from the server's 'Share and Store Management' because it doesn't show open.
Can anyone help me?
Does Adobe have any tech line I can call to debug? I'll pay.

The first thing I would try is to update to 9.5.5, or 10.1.8, or 11.0.4
If you want to contact support, go to http://helpx.adobe.com/contact.html?product=acrobat&topic=using-my-product-or-service and click I still need help.

I have been able to open PDF docs using C# API Process.Start("Full_path_To_the_PDF_File") in windows 7 or windows 8 with all previous versions of Acrobat32 reader.

I have been able to open PDF docs using C# API Process.Start("Full_path_To_the_PDF_File") in windows 7 or windows 8 with all previous versions of Acrobat32 reader.
However, with v11.0, the same command, in Windows 8, it does not open the PDF document. I can see the Acrobat(32) started in the task manager, but the document does open. Not sure how I can troble shoot this problem. Any help would be appreciated.

I haven't use the C# API but I imagine it is the same as C ShellExecute. Which in turn is the same thing (in essence) as double clicking in Windows Explorer.
So... does Adobe Reader run normally on this machine?
And does it start and open if you double click on a PDF file?

Multiple oracle exe process

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Looks like parallel query.
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http://www.gplivna.eu

Acrobat X intermittently won't launch, multiple Acrobat.exe processes hanging in task manager

Apologies if this is in the wrong community area - I was unsure where it belongs.
This is an intermittent issue, but does happen several times a day.
Regardless of what method is used to launch Acrobat (double-clicking a PDF, clicking the shortcut in the taskbar, selecting Acrobat from the start menu), often the application won't launch. Upon investigation, task manager shows multiple instances of Acrobat.exe, although the application is not running (see the image below). Ending all Acrobat.exe processes does allow Acrobat to launch.
Any thoughts as to what might be causing this, as well as a more permanent fix? The workaround of constantly ending multiple processes is becoming cumbersome.
We are running Acrobat X Pro in Windows 7. I also have several CC 2014 apps installed (as well as a couple of earlier versions required for plugin functionality).

This happens all the time in my company with several installs of Acrobat.
The only way to fix this for us is to end each process in Task Manager as you have pointed out.
It is very time consuming in our workflow as we each operator deals with hundreds of PDFs daily, and has to do this End Process procedure several times a day.
We have done several tests and nothing seems to stop this from happening.

Multiple javaw.exe processes

I've been working with Java on the Mac platform for quite a while now, but we've been noticing a Windows XP problem at work that is over my head:
"A javaw.exe process is launched each time I start the app. Quitting the program does not kill the javaw.exe process. After starting and quitting the app a number of times, my system's performace really starts to degrade. I have to manually kill all of the javaw.exe processes to liberate my RAM. "
Normally we open it just by double-clicking the jar file (since it has a manifest in it), but we've also resorted to using the console the open it. Nothing seems to make a difference.
I'm positive that System.exit(0) is being called after I save everything and close all my windows (I added console output to verify that).
Am I misusing System.exit()? Does anyone have any experience with this problem, or knowledge of the subject?

i don't believe that System.exit() is called. just
insert a Syste,.out.println() just before
System.exit() to check if it is really called.I already did. (That's why I said before "I'm positive it's called".)
This took days to hunt down, but today we finally figured it out (and a work-around):
The problem was a shutdown hook. (See Runtime.getRuntime().addShutdownHook(). )
I use them to save preferences, write an error log, and close up QuickTIme.
Apparently on Windows if you call QTSession.close() in a shutdown hook, the thread blocks. And any shutdown hook that blocks will keep the JVM from closing -- so if you're experience a similar problem check your shutdown hooks. And pray to the great computing gods in the sky that you're not using packages that abuse their own shutdown hooks.
I suspect the problem is that QuickTimeJava added its own shutdown hook, putting a synchronization lock on the ability to edit the current state of QTSessions. I say this because I could safely call: QTSession.isInitialized(), but QTSession.close() or QTSession.terminate() caused a deadlock.
The workaround:
My code now says:
MovieUtilities.shutdown();
System.exit(0);
where the method shutdown is simply:
//note that there might be several QTSession's open
while(QTSession.isInitialized()) {
QTSession.close();
This keeps Windows machines from blocking, and the javaw.exe processes terminate normally.

PS CS5 Std - Multiple Photoshop.exe Processes Seen Running

Interesting. On a couple of occasions I have spotted more than one Photoshop.exe process running in Task Manager. It was a curiosity and I ignored it, thinking perhaps Adobe was doing something special to split up the work.
Today, when updating to Camera Raw 6.1, I saw the message that follows:
Sure enough, even though I had closed the Photoshop application I started the update from, there was a Photoshop.exe *32 running. Killing that process yielded success with the update, but given that I have read several accounts where people have said they've seen the above error as well, I wonder whether there's a systemic problem with PS CS5.
I have Photoshop CS5 on Windows 7 x64 Ultimate. My system is stable otherwise, clean of malware and well maintained.
I realize the Windows environment is one in which anything can and does happen, and believe me I will be checking the health of my system in every way I can, but given that I carefully maintain this system I ask that you please don't discount this problem as a one-off on my particular computer because of something specific I have that's gone wrong.
Those of you running an x64 OS, please start your Task Manager, Processes tab. Do you see more than one Photoshop.exe (or a Photoshop.exe process when you're not running it).
-Noel

No, whatever variant (32 bit or 64 bit) you started stays running. Normally an attempt to start either one afresh brings the currently running variant to the top. For a very brief period both are running, but I assume the second one up discovers that the first one is running and just activates it.
I have just reproduced the problem, by the way... After a fair bit of editing I was running the Genuine Fractals 6.04 plugin and the plugin trapped out. Now there is an "orphan" Photoshop.exe *32 process just sitting there, with no window... It's not actively using any cpu time.
I can't expect Adobe to be concerned about faults arising from 3rd party plugins trapping out, but I'm sure I've seen this issue without that happening. I will report back if I see it again.
-Noel

When I open PDF's multiple tabs keep opening. I tried on multiple websites and it does the same thing when trying to open PDF.

So here is the deal. I try to open a PDF to view on any website and it opens numerous amounts of tabs, never stopping, tab after tab after tab.
I went to Dells site to try and view a manual, I went to honeywell site to try and view a pdf.

http://support.mozilla.com/en-US/kb/Managing+file+types
Make sure that you don't have Firefox selected as the '''Action''' for PDF files, Adobe Reader should be the program to be used.
https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox

Office Web App error - unable to open PDF after multiple trials

Hi, we are using Office Web App server 2013 on win server 2012 (NO Sharepoint installed) to preview files (doc, docx, pdf, xls, xlsx, ppt, pptx), OWA is set as http, wopihost
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Server has plenty of free space, PerfMon
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System, or Microsoft Office Web Apps sections.
That error will be shown if we process
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Documents
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- C#)
The only resolution i found is to reset
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Same error present if we use OWA and wopi on machine as https with certificate.
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Sync exiting early: LastSyncTime = 09/16/2014 14:52:07
at Microsoft.Office.Web.Apps.Environment.WacServer.ACacheableFarmStateObject.Sync(Boolean force)
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at Microsoft.Office.Web.Apps.Environment.WacServer.WSServiceInstanceFinderAdapter.UpdateServiceList()
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at Microsoft.Office.Web.Common.ServiceInstanceFinder.RefreshList(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback
callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback,
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at System.Threading.TimerQueueTimer.CallCallback()
at System.Threading.TimerQueueTimer.Fire()
at System.Threading.TimerQueue.FireNextTimers()
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After IIS reset it works as usual again. After trying another 100mb pdf file 50-60 times OWA stops to process that another file... We are expecting large number of hits and resetting IIS every 30min is not a good solution...
Any help will be appreciated.
Thank you

Hi ,
Thank you for your post.
Whether the issue occurs with different file types or only the PDF.
Based on your description, when you reset WAC server from PowerShell or restart IIS, the issue is solved temporarily.
I recommend that you check the application account, re-enter the account, then reset the IIS.
whether the issue occurs with different file types or only the PDF.
In addition, please check if the link is useful:
http://stevemannspath.blogspot.jp/2013/04/sharepoint-2013-pdf-support-and.html
Best Regards,
Lisa Chen

Opening pdfs on multiple monitors

With Acrobat 9 Pro on secondary monitor and selecting several docs; the first doc opens correctly on the secondary monitor, suceeding docs open on the the primary monitor. Can I get all docs to open on the secondary?
Dell XPS400
D2, 1TB, 4GB

I usually set my desktop background to my own astroimages. What are your extended desktop dimensions? I'll be happy to post an astroimage for you to use.
With Windows 7, if you "Tile" your desktop image, and you have an image of sufficient size, it will not repeat on each monitor, but instead it will span all of them.
In my case I prefer also to be able to see my desktop icons, which I have arranged along the top and bottom of the monitor on which I open the Photoshop main window. I posted a snapshot of my entire desktop in this thread: http://forums.adobe.com/message/2871339?tstart=0#2871339
By the way, if you'll notice in that other thread, some are claiming the exact feature you're looking for is supposedly fixed in CS5. I don't know about that, but maybe there really is a way to get it to work in your preferred manner.
-Noel

Acrord32.exe problem...not able to open pdf files..........

I am using adobe reader 9 version. I am not able to open pdf still the acrord32.exe is running in the background. Plz help. Acrord32.exe running processes are proportional to number of times i tried to open the pdf...........So manually i need to end the process to open a pdf document.........Kindly give me the solution

I have tried to fix this issue but all you get is programs to fix your registry for $$$$$. I cannot belive that no information exists on this BIG ISSUE for 9.0 users....
Cant contact Adobe at all to get help ..you must purchase support from adobe to fix there ****** program...nice!

How to kill open PDF's when installing?

I have several hundred computers that currently have reader 9.1 installed. I built a custom install of 9.2 using the Customization Wizard which uninstalls 9.1 and installs 9.2. This will get pushed out via SMS.
In versions 8.X and prior anytime a PDF was open there was an acrord32.exe process running. It appears now that with 9.1 (my currently installed version) if you have a PDF open in an IE window there is no associated acrord32.exe process. The problem is if somebody has a PDF open (in an IE window) at the time I push out 9.2 it will hang because there are files in use that need to be updated. In the past I have simply taskkilled acrord32.exe before running setup.exe.
Anybody know how to configure setup.exe to automatically close any open PDF files and continue?
Thanks.

I don't think there's a way to do this. You'll have to kill IE to uninstall 9.1. At the most you can find out that whether a PDF is open in browser or not through a script and then kill IE. This way users who don't have PDFs open will be saved. But I strongly suggest that instead of getting into that hocus pocus you should go for simple solution and kill IE.

When i open reader two AcroRd32.exe*32 processes open and never close even after exiting the reader.

when i open reader two AcroRd32.exe*32 processes open and do not close after closing the reader. i have seen 10 AcroRd31.exe*32 processes open. do I have an undetectable virus or is the software just poorly written and tested. I am running Windows 7 premium that is fully up to date and the reader is up to date also. i have even deleted reader and reinstalled it.
All 8 Processors activity jumps really high while AcroRd.exe*32 is running with no pdf documents open and as soon as i end the processes the processor activity goes down to near 0 according to the performance tab in task manager. My fan also kicks on because of all the heat from the processor.

open acrord32.exe and go to edit, preferences, internet, and then uncheck "Allow fast web view" and "allow speculative downloading in the background". This will save your processor and keep your system from locking up from all of the acrord32.exe processes running.

Multiple failed attempts to open PDF file from Windows Explorer by double clicking

Hi,
The configuration of my system is: Windows 7 SP1 x64, Adobe Reader 11.0.10.32.
When double clicking on PDF file or trying Open with Adobe Reader IX in context menu in Windows Explorer or any other file manager, the Adobe Reader opens only after few attempts. At each failed attempt the new AcroRd32.exe process arises. And only after few attempts the file opens! As a result, i see multiple empty AcroRd32.exe processes in Task Manager, each take about 4000 Kb of RAM and the only one file opened. I'm forced to kill those empty processes manually, because they are not killed when closing Adobe Reader window.
I found the same problem on another PC with the same configuration.
Best,
Alexei

Hi Alexei,
Could you please let me know for how long have you started facing this issue.
Open TEMP folder (Press Windows + R and type %temp%) and delete all the files in it.
Does this happen with any specific PDF or all PDFs?
You might try disabling Protected Mode by opening Reader and going to "Edit > Preferences > Security (Enhanced)"
Let me know how it goes.
Regards,
Anubha

Unable to open PDF files with Adobe Reader v11.0, in Windows 8, using C# Process.Start()

I have been able to open PDF docs using C# API Process.Start("Full_path_To_the_PDF_File")
in windows 7 or windows 8 with all previous versions of Acrobat32 reader.
However, with v11.0, the same command, in Windows 8,
does not open the PDF document. I can see the Acrobat(32) started in the task manager,
but the document does open. Not sure how I can troble shoot
this problem.
As a test, I created ta batch file, with a simple command that calls AcroRD32.exe with a PDF file as a parameter. When I executed the batch file in cmd window, it opens the PDF document. If I execute the batch file using Process.Start(), again it does not
work. The CMD window opens but, the document does not open. The cmd window just stays open.
So, there must be something with opening the PDF using the Process.start() command.
Any help would be appreciated.
Thank you,
- Kam
Intel Engineer

This is something Adobe has to troubleshoot. Probably the pdf file association is broken. I suggest you to visit forums.adobe.com to ask Adobe about your problem.
Visual C++ MVP

Opening PDF spawns multiple AcroRd32.exe processes.

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