Opening RoboHelp HTML ver. 9.0 Projects - Out of memory error

I have just updated to Technical Communication Suite 3 which includes RoboHelp HTML 9. I have installed all of the latest updates as of 6/20/2011. I am running Windows 7 Ultimate 64-bit OS, 6GB RAM. Note that I still have RoboHelp HTML 7 installed on the machine.
I can use all of the Technical Communication Suite applications (e.g., FrameMaker 10, PhotoShop CS5, etc) except RoboHelp 9.0. When I attempt to open any project (including the sample projects listed on the Starter screen, I receive the error:
"Unable to open the file c:\users\myname\Document\My RoboHelp Projects\Adobe RoboHelp 9\myprojectfolder\myprojectname\$rhvariable$.htm. Out of memory starting the editor services."
Please let me know if anyone has encountered this error and has resolved it.
Thanks!
Andrea

Hi Jeff,
I am getting this error message.

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  • Uploading large files from applet to servlet throws out of memory error

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    import java.net.*;
    // this class is a client that enables transfer of files from client
    // to server. This client connects to a servlet running on the server
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    private static final String FILELASTMOD_HEADER = "fileLastMod";
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    String fqfn = srcFileName;
    String fname =
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    // create file stream and write stream to write file data.
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    byte[] buffer = new byte[4096];
    long byteCnt = 0;
    //long percent = 0;
    int newPercent = 0;
    int oldPercent = 0;
    while (true)
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    jbInit.getImportTable().displayFileTransferStatus
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    newPercent);
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    os.write(buffer, 0, bytes);
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    finally
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    os.close();
    fis.close();
    if (webadminApplet.DEBUG) System.out.println("File
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    BufferedReader reader = new BufferedReader(
    new
    InputStreamReader(serverCon.getInputStream()));
    try
    String line;
    while ((line = reader.readLine()) != null)
    if (webadminApplet.DEBUG) System.out.println(line);
    finally
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    reader.close();
    } // end of the big try block.
    catch (Exception e)
    System.out.println("Exception during file transfer:\n" + e);
    e.printStackTrace();
    return("FTP failed. See Java Console for Errors.");
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    return("File: " + fname + " successfully transferred.");
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    } // end of class fileTransferClient
    Server side code:
    import java.io.*;
    import javax.servlet.*;
    import javax.servlet.http.*;
    import java.util.*;
    import java.net.*;
    // This servlet class acts as an FTP server to enable transfer of
    files
    // from client side.
    public class FtpServerServlet extends HttpServlet
    String ftpDir = "D:\\pub\\FTP\\";
    private static final String FILENAME_HEADER = "fileName";
    private static final String FILELASTMOD_HEADER = "fileLastMod";
    public void doGet(HttpServletRequest req, HttpServletResponse resp)
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    doPost(req, resp);
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    resp)
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    // ### for now enable overwrite by default.
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    String fileName = req.getHeader(FILENAME_HEADER);
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    int status = HttpServletResponse.SC_OK;
    System.out.println("fileName from client: " + fileName);
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    if (fileName == null)
    message = "Filename not specified";
    status = HttpServletResponse.SC_INTERNAL_SERVER_ERROR;
    else
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    File uploadedFile = new File(fileName);
    // check if file already exists - and overwrite if necessary.
    if (uploadedFile.exists())
    if (overwrite)
    // delete the file.
    uploadedFile.delete();
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    created.
    if (!uploadedFile.createNewFile())
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    status = HttpServletResponse.SC_INTERNAL_SERVER_ERROR;
    else
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    FileOutputStream fos = new FileOutputStream(uploadedFile);
    InputStream is = req.getInputStream();
    try
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    byte[] buffer = new byte[4096];
    // read from input stream and write to file stream.
    int byteCnt = 0;
    while (true)
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    fos.flush();
    } // end of try block.
    finally
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    fos.close();
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    uploadedFile.setLastModified((new
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    } // end of finally block.
    } // end - the new file may be created on server.
    } // end - we have a valid filename.
    // set response headers.
    resp.setContentType("text/plain");
    resp.setStatus(status);
    if (status != HttpServletResponse.SC_OK)
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    // get output stream.
    PrintWriter out = resp.getWriter();
    out.println(message);
    } // end of doPost().
    } // end of class FtpServerServlet

    OK - the problem you describe is definitely what's giving you grief.
    The workaround is to use a socket connection and send your own request headers, with the content length filled in. You may have to multi-part mime encode the stream on its way out as well (I'm not about that...).
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    I get the out of Memory Error on the client side. I
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  • FCP - Out of Memory Error in 10.6.6

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  • Another version of 'out of memory' error

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    [He is quite new to macs and FCP especially].
    I am going to send him an email to subscribe and create an account for this forum, his name is AGebhardt.

    Hello,
    I had the same issue last night, when a render (only 15 min., so not THAT big) completed and would not play and the canvas turned red and said I was out of memory.
    This is different than a general error! out of memory warning, which I have seen happen. Some of the answers in linked threads seem to be pointing to this other situation.
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    I would be pretty bummed if I could only have FCP open all of a sudden.
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    Jesse
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  • (AIR) out of memory error when building workspace

    Hi,
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    !SESSION 2007-06-13 14:13:10.241
    eclipse.buildId=unknown
    java.version=1.5.0_11
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
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    !ENTRY org.eclipse.ui 4 4 2007-06-13 14:13:30.383
    !MESSAGE Invalid Menu Extension (Path is invalid):
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    !ENTRY org.eclipse.ui 4 4 2007-06-13 14:13:46.565
    !MESSAGE Invalid Menu Extension (Path is invalid):
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    !ENTRY org.eclipse.ui 4 4 2007-06-13 14:13:46.565
    !MESSAGE Invalid Menu Extension (Path is invalid):
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    !ENTRY org.eclipse.core.jobs 4 2 2007-06-13 16:29:02.002
    !MESSAGE An internal error occurred during: "Building
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    !STACK 0
    java.lang.OutOfMemoryError: PermGen space
    !ENTRY org.eclipse.ui 4 4 2007-06-13 16:29:02.159
    !MESSAGE Unhandled event loop exception
    !ENTRY org.eclipse.ui 4 0 2007-06-13 16:29:02.159
    !MESSAGE PermGen space
    !STACK 0
    java.lang.OutOfMemoryError: PermGen space
    !ENTRY org.eclipse.core.jobs 4 2 2007-06-13 16:29:04.675
    !MESSAGE An internal error occurred during: "Building
    workspace".
    !STACK 0
    java.lang.OutOfMemoryError: PermGen space
    !ENTRY org.eclipse.ui 4 4 2007-06-13 16:29:04.691
    !MESSAGE Unhandled event loop exception
    !ENTRY org.eclipse.ui 4 0 2007-06-13 16:29:04.691
    !MESSAGE PermGen space
    !STACK 0
    java.lang.OutOfMemoryError: PermGen space
    !ENTRY org.eclipse.ui 4 4 2007-06-13 16:29:19.067
    !MESSAGE Unhandled event loop exception
    !ENTRY org.eclipse.ui 4 0 2007-06-13 16:29:19.098
    !MESSAGE Failed to execute runnable
    (java.lang.OutOfMemoryError: PermGen space)
    !STACK 0
    org.eclipse.swt.SWTException: Failed to execute runnable
    (java.lang.OutOfMemoryError: PermGen space)
    at org.eclipse.swt.SWT.error(SWT.java:3374)
    at org.eclipse.swt.SWT.error(SWT.java:3297)
    at
    org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:126)
    at
    org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:3325)
    at
    org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:2971)
    at
    org.eclipse.jface.window.Window.runEventLoop(Window.java:820)
    at org.eclipse.jface.window.Window.open(Window.java:796)
    at
    org.eclipse.ui.internal.ide.dialogs.InternalErrorDialog.open(InternalErrorDialog.java:78)
    at
    org.eclipse.ui.internal.ide.dialogs.InternalErrorDialog.openQuestion(InternalErrorDialog. java:185)
    at
    org.eclipse.ui.internal.ide.IDEExceptionHandler.openQuestionDialog(IDEExceptionHandler.ja va:174)
    at
    org.eclipse.ui.internal.ide.IDEExceptionHandler.handleException(IDEExceptionHandler.java: 100)
    at
    org.eclipse.ui.internal.ide.IDEWorkbenchAdvisor.eventLoopException(IDEWorkbenchAdvisor.ja va:298)
    at
    org.eclipse.ui.internal.ExceptionHandler.handleException(ExceptionHandler.java:62)
    at
    org.eclipse.ui.internal.progress.ErrorNotificationManager$1.run(ErrorNotificationManager. java:82)
    at
    org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)
    at
    org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:123)
    at
    org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:3325)
    at
    org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:2971)
    at
    org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:1930)
    at
    org.eclipse.ui.internal.Workbench.runUI(Workbench.java:1894)
    at
    org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:422)
    at
    org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
    at
    com.adobe.flexbuilder.standalone.FlexBuilderApplication.run(FlexBuilderApplication.java:1 03)
    at
    org.eclipse.core.internal.runtime.PlatformActivator$1.run(PlatformActivator.java:78)
    at
    org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLau ncher.java:92)
    at
    org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.jav a:68)
    at
    org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:400)
    at
    org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:177)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native
    Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown
    Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown
    Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at
    org.eclipse.core.launcher.Main.invokeFramework(Main.java:336)
    at org.eclipse.core.launcher.Main.basicRun(Main.java:280)
    at org.eclipse.core.launcher.Main.run(Main.java:977)
    at org.eclipse.core.launcher.Main.main(Main.java:952)
    Caused by: java.lang.OutOfMemoryError: PermGen space
    !ENTRY org.eclipse.ui.workbench 4 2 2007-06-13 16:34:11.522
    !MESSAGE Problems occurred when invoking code from plug-in:
    "org.eclipse.ui.workbench".
    !STACK 0
    java.lang.NullPointerException
    at
    org.eclipse.ui.internal.EditorManager.convertToSaveables(EditorManager.java:1336)
    at
    org.eclipse.ui.internal.EditorManager.saveAll(EditorManager.java:1203)
    at
    org.eclipse.ui.internal.Workbench$13.run(Workbench.java:790)
    at
    org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:37)
    at
    org.eclipse.ui.internal.Workbench.saveAllEditors(Workbench.java:738)
    at
    org.eclipse.ui.internal.Workbench.busyClose(Workbench.java:658)
    at
    org.eclipse.ui.internal.Workbench.access$8(Workbench.java:642)
    at
    org.eclipse.ui.internal.Workbench$15.run(Workbench.java:855)
    at
    org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:67)
    at
    org.eclipse.ui.internal.Workbench.close(Workbench.java:853)
    at
    org.eclipse.ui.internal.Workbench.close(Workbench.java:828)
    at
    org.eclipse.ui.internal.Workbench$23.handleEvent(Workbench.java:1848)
    at
    org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:66)
    at
    org.eclipse.swt.widgets.Display.sendEvent(Display.java:3484)
    at
    org.eclipse.swt.widgets.Display.messageProc(Display.java:2675)
    at org.eclipse.swt.internal.win32.OS.DefWindowProcW(Native
    Method)
    at
    org.eclipse.swt.internal.win32.OS.DefWindowProc(OS.java:1927)
    at
    org.eclipse.swt.widgets.Shell.callWindowProc(Shell.java:443)
    at
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    at
    org.eclipse.swt.widgets.Decorations.windowProc(Decorations.java:1539)
    at org.eclipse.swt.widgets.Shell.windowProc(Shell.java:1634)
    at
    org.eclipse.swt.widgets.Display.windowProc(Display.java:4025)
    at org.eclipse.swt.internal.win32.OS.PeekMessageW(Native
    Method)
    at
    org.eclipse.swt.internal.win32.OS.PeekMessage(OS.java:2401)
    at
    org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:2963)
    at
    org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:1930)
    at
    org.eclipse.ui.internal.Workbench.runUI(Workbench.java:1894)
    at
    org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:422)
    at
    org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
    at
    com.adobe.flexbuilder.standalone.FlexBuilderApplication.run(FlexBuilderApplication.java:1 03)
    at
    org.eclipse.core.internal.runtime.PlatformActivator$1.run(PlatformActivator.java:78)
    at
    org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLau ncher.java:92)
    at
    org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.jav a:68)
    at
    org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:400)
    at
    org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:177)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native
    Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown
    Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown
    Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at
    org.eclipse.core.launcher.Main.invokeFramework(Main.java:336)
    at org.eclipse.core.launcher.Main.basicRun(Main.java:280)
    at org.eclipse.core.launcher.Main.run(Main.java:977)
    at org.eclipse.core.launcher.Main.main(Main.java:952)
    !ENTRY org.eclipse.ui 4 4 2007-06-13 16:34:19.959
    !MESSAGE Unhandled event loop exception
    !ENTRY org.eclipse.ui 4 0 2007-06-13 16:34:19.959
    !MESSAGE PermGen space
    !STACK 0
    java.lang.OutOfMemoryError: PermGen space

    Hi Rogier,
    Can you please log it in our new public bug system:
    http://bugs.adobe.com/flex?
    It'd be great if you can provide more info to the bug e.g.
    details of your simple AIR project, platform, FB version (Plugin or
    Standalone).
    thanks,
    Sharon

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