Openings for 2 to 3 years experience with LabVIEW in Chennai / Coimbatore
We are hiring at #Yashika Industries for #LabVIEW developers with#2to3years of experience working with small and medium/ large scale #LabVIEW projects, experience working with #NIcRIO platform,#LabVIEWRT #LabVIEWFPGA is a plus.
#CLD Certified LabVIEW Associate Developer is mandatory.
We prefer candidates from #Chennai, #Coimbatore or a closer location.
At #Yashika #Industries a #National #Instruments #Alliance #Partner We expect our #employees to be of the highest #caliber and in return we intend to #pay the best, directly connected with the revenue generated out of the individuals effort.
We are committed to #Ethical work #practices with a clear work life balance.
mail your profile to [email protected]
Thanks & Regards
D.Arunkumar
Founder & Chief Executive
Yashika Industries
3i, Vantage Plaza, #1 LB Road - MG Road Junction,
Thiruvanmiyur, Chennai - 600041
Mobile: +91 9840562844, Office:+91 4443532119, Mail: [email protected] Web: www.yashikaa.in
Your technology partner for automation and test
Please DO NOT print this e-mail or attachment(s) unless it is absolutely necessary
Hi,
I am experienced in Labview Embeeded Software etc. I am a Post graduate in Electronics.
I would like to submit my candidature for the position.
Please find attached my resume for your perusal and feedback accordingly.
With regards,
Murugan
Attachments:
MuruganElectronicsAndSoftwareProfessional26Mar2015.pdf 77 KB
Similar Messages
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Have 7 years experience in Labview and C++
I have 7 years experience in labview,c++ and c#.
Attachments:
Resume1.doc 68 KB> I have a server program written in C and running under linux, it
> accept connection from client and send series of data to client
> through TCP socket. I was using the "simple data client.vi" as the
> client.
> I tried to send integer number 1, 2,3.. , but the client failed to
> correctly decode the data since it read everything as string. I was
> wondering if there is a solution to read binary data in labview TCP
> connection? I really don't want to encode the double into string and
> send it to client through TCP socket in my server program, since it's
> not efficient.
> thanks !
>
The string is often used in LV as a general buffer. Type Cast the
string as the appropriate integer and it should be fine. If the integer
has been transmitted in litt
le endian byte order, you will need to use
the Advanced byte and word swapping functions in LV in order to reorder
the integer contents -- LV always assumes big-endian binary format.
Greg McKaskle -
Anyone got experience with LabView and JTAG ?
Anyone got experience with LabView and JTAG ?
Especially in system programming of Altera and FLASHYes, I've actually driven JTAG using DIO, but this was a project in itself.
I guess you're just wanting to get the job done! I'm currently evaluating
gear to do the same job myself, in addition to interconnect testing. I've
been looking at JTAG Technologies equipment. They do PCI/PXI cards and the
SW, with a LabVIEW interface.
They're at:
www.jtag.com
You'll need to be sitting down when you get their quote though - their development
system costs about the same as a decent car!
Cheers
-Sean.
[email protected] wrote:
>Anyone got experience with LabView and JTAG ? >Especially in system programming
of Altera and FLASH -
Considering Lenovo For First Time, Others Experience with K410 and K330B
Hi everyone I am shopping for a new desktop. My 7 year old Dell Dimension 4700 died and am now shopping. I am looking to spend around $300 which I know is a pretty basic machine but for my needs(web surfing,quicken, word processing,low graphic games,burning dvds,listening to cds) that should be fine.
I like the flexibility that my Dell had with both DVD burner and CD rom drives and have wanted to have a second hard drive on whatever I end up with so I can separate the OS from the data.
From my researching it seems that my best options are either a refurb Ideacenre K410 or K330B which I've seen on the Lenovo outlet website listed for $281 and $287 respectively ) I don't hink Dell is what it used to be and the Hp's at this price seem to be very basic in terms of the MB used.
Otherwise I'm considering building my own as I have a brand new 400w ps, a barely used ATA drive(which I know would need an adapter),a still functioning SATA HD,a functional DVD burner and CDROM.Would need to buy mb,cpu,case, fan and basic sound card. But with a copy of windows 7 it is easily at least at $300 so it makes wonder if one of the above Lenovos is a better option.
I have read different things about Lenovo support and reliability so I'm not sure what to think.
So my questions are what are others experiences with these 2 desktops and also how reliable has your Lenovo been.Also others experience with refurbs would be helpful.
Sorry this is so long but I could really use help.
ThanksLenovoDad wrote:
Yes, I also uninstalled Diskeeper.
Like Centex, I'm curious why you did that? It doesn't sound like you chose to install an alternate like PerfectDisk instead.
Re the data partition you mention, Lenovo tried that with the ideaPad with somewhat mixed results on their first effort. Perhaps an improved version will be available in the future.
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество
Jane
2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I am not a Lenovo Employee.
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! -
Looking for software driver for HP 6655A Power Supply with Labview 5.1
Hi, trying to control an HP 6655a Power Supply but the version of Labview in the PC is the old Labview 5.1.
I don't want to upgrade it for fear that the program will no longer function. Does anyone have the driver for the HP6655a that will work with labview 5.1?Hi demo,
Try the drivers directly from Agilent.
Here is a couple of links:
http://we.home.agilent.com/cgi-bin/bvpub/agilent/editorial/cp_MiscEditorial.jsp?OID=536913992&NAV_ID=-536891584.536882066.03&LANGUAGE_CODE=eng&COUNTRY_CODE=ZZ
Click on> Driver: 665xA Series Instrument Drivers
Maybe this one is better... it's older...
http://we.home.agilent.com/cgi-bin/bvpub/agilent/editorial/cp_MiscEditorial.jsp?OID=536917365&NAV_ID=-536891585.536880265.03&LANGUAGE_CODE=eng&COUNTRY_CODE=ZZ
Click On > Driver: DC Power Supply Instrument Driver (1.13 MB)
You may have to import the instrument driver after you install the libraries. This is done by selecting from the pull down menu:
Tools > Instrumentation > Import CVI Instrument Driver
JLV -
Controlling Solenoid Valves for a water level application with LabVIEW:
Hello,
I am trying to control the water level in a tank using solenoid valves with LabVIEW.
I have an ultrasonic sensor that is going to measure the water level in the tank, I have the working VI (attached) for how the sensor measures the water level, I have made the vi so that it measures the distance the water level is away from the sensor (the sensor is attached to the top of the bucket). The vi which is attached also calculates the volume as more water is added into the bucket (the bucket is frustum shaped).
What works: VI interacts with ultrasonic sensor. VI measures the distance the water level is away from the sensor, VI calculates the volume in the bucket as more water is added.
What I am trying to do now: I want to have another bucket (filled with water) sitting above my bucket with the sensor on it, and with a solenoid valve attached to that bucket, and another bucket sitting below my bucket with the sensor on it (not filled with water). I want to interface these solenoid valves with LabVIEW in a way, that the user can enter in say "70%" as the desired percentage of water in the bucket with the sensor, and LabVIEW controls the the valve on the bucket to fill up the bucket with the sensor up to 70% and if there is any overshoot, there will be another valve attached to the bucket with the sensor that will let water out to go into the empty bucket).
Basically, turn on and off the valves based on how much more water needs to be added into the bucket and what the desired percentage is.
The equipment that I have is:
Ultrasonic sensor: http://www.amazon.com/Ultrasonic-Module-HC-SR04-Distance-Arduino/dp/B004U8TOE6
Solenoid Valves: http://www.ebay.com/itm/ws/eBayISAPI.dll?ViewItem&item=290763981675&ssPageName=ADME:LU:US:3160
3 buckets.
I need some ideas on how I can complete the rest of this project. Thank you in advance! Please see the attached vi.
Attachments:
Sensor.vi 28 KBThinking off the top of my head, if it were me, I'd start with the master-slave design pattern.
In the master loop, put your vi for reading the level.
In the slave loop, put very simple logic that looks at the value coming from the notifier and takes one of three actions each time a notification is received:
If the level is greater than the setpoint (+some "empirically determined" hysteresis value, say 1-2%) open the valve to let water out of the middle bucket.
If the level is equal to the setpoint (+- the same hysteresis value) make sure both valves are closed.
If the level is less than the setpoint (-the same hysteresis value) open the valve to let water into the middle bucket.
Repeat until you're done.
You will probibly want to figure out a better way to stop things than what is shown in the design pattern template - using an error to stop works, but in the long run limits your options.
Oh yes, when shutting down, there is one thing that you will need to be sure that you do - to prevent wet feet. But I'll leave that for you to figure out as well.
Mike...
PS: This is homework right?
Certified Professional Instructor
Certified LabVIEW Architect
LabVIEW Champion
"... after all, He's not a tame lion..."
Be thinking ahead and mark your dance card for NI Week 2015 now: TS 6139 - Object Oriented First Steps -
LabCIEW Openings for below 1 year Exp in Bangalore
Hi All ,
We have requirements at my company for LabVIEW profile.
The experience range we are looking for is below 1 years.
Develop and maintain LabVIEW automation and control software for instruments and prototypes.
Should have worked with NI hardware like DAQ cards like USB, PCI cards,
The Job location is Bangalore, India.
Should be willing to rome to the client places.
Please mail your CV to [email protected] if you are interested.
Please do not post your CV in this form send it to above mentioned E-mail ID ONLY.
Regards,
Ramsgtmuks wrote:
manumohannair wrote:
Would you be interested in freelance work (Weekends and 2-3 hours remote programming\day) ?
If you are asking me then yes I will be interested if working remotely is an option. Can you give the details?
he he..No ...I was exploring my options -
Can I get stepped out put voltage signal for controls from the BNC with Labview?
Hi!
I am new user to NI Labview. I am working in controls applied in Combustion sciences. I want control the Solenoid valve ( Jefferson made,230 V, 11 W) in stepped manner. BNC (2110) is used for the input signal (Piezoelectric pressure transducers) and output signal. The maximum out put voltage from BNC is 5 V. Can I get the out put voltage in stepped and increasing order to ensure the better controls of the solenoid valve?
Also I would like to know, is it possible for me to control the working frequency ( Injecting) of the solenoid valve with the help of Lab view?
Thanks.
With Regards,
GaneshJust having the same issue there, which is real not fun, I have not tried to contact them, but looking at your experience I am not sure if I should.
My key comes from the back of a laptop o so I guess that would be a W7
OEM, and that could explain why you can't download a ISO from their website, would that also your case ?
Also could it be because we are attempting to get the ISO after the product became EOL ?
http://windows.microsoft.com/en-us/windows/lifecycle
Maybe I will give a go with the customer care people and maybe I will get a right answer ;)
Will keep you posted -
Hello there!
I am a new Mc Bok Pro user and had been using my mac since Sept, 2012 with no problem. Just recently however, I have been experiencing a Keychain access problem. Specifically, whenever I open the mac, it asks for my keychain password... Can I restore my mac to its condition before Jan. 18, 2014? What should I do?
Thanks everyone!
GeorgemThis is only for Local Items key chain not Login Keychain.
“Local Items” keychain prompt?
Try this.
https://support.apple.com/kb/TS5362 -
For the Pro's: Experience with Carbon Copy Cloner
Hi everybody,
I am a professional musicproducer. I use my MAC (G5, 2,7MHz DP 4GB RAM) every day many hours as my main working tool. So I cannot afford a loss of my system disc. If the disc fails some day, I do have to have a copy of it, that I can connect and go on working immediatedly. CCC is the perfect tool and i thank Mike Bombich for this efforts.
My tests were as follows:
After having cloned the system disc to a firewire drive successfully, I checked that I can boot from that drive, as long as the system disc is still in its place, connected and working.
Then I tried the worst case scenario: I plugged my system disc off (bus- and powerplugs pulled out), simulating a harddisc crash with loss of the complete drive, and looked what happens. You have to press the "Option" key during power up of your MAC, and the system will search and show the available drives. I marked the cloned system and started. It worked! Everything looked the same as with a start from the internal drive.
My question was: what exactly works and what not? Here is my report (I checked only LOGIC PRO 7.1.1):
I can start the programm, I can open all of the songs - with some restrictions. A logic song has a lot of links to a lot of audio files. In my case, EXS instruments and EXS samples are on the internal drive, recorded audio is on a seperat drive. Logic of course can not find those on the (no more existing) internal drive any more, so I am asked to perform a search. But after all, the song is complete and working. The entries in the Project Manager database, that show the dependencies of instruments, songs and audiofiles, point to the internal drive - so the Project Manager is of no use anymore. But in practice, this is a minor problem.
Now to my next question, concerning authorisations: I tried the "Waves" plug-ins: Yes, they work! And I tried the plug-ins of UAD, (they use a PCI DSP card): they work too! Only with the TC-Electronic plug-ins I was not successful, i got an "Error -1" - whatever that means. (I forgot to check "Autotune")
All told, I am very happy with the Copy Cloner! It is "the" application for my purpose! Thanks again to Mike and Andreas!
ThomasMy own tests were less than satisfying: third-party plugs (in my case, NI) often don't like you messing with the disk they're installed on.
After I restored to a clone, the B4 plugs, for me, refused to work. They demanded a reinstall (which, as all NI users know, is a royal PITA).
In my case, having to reinstall a particular plugin was not the end of the world... after all, 45 minutes lost is better than rebuilding a system from scratch.
But the lesson remains: an "exact clone" of your disk is never a 100% guarantee of immediate uptime, as you too discovered. -
I have downloaded the upgrade and attempted to move it from the application folder to the dock without any luck and when I ask help to check for updates I am told I do not have permission to install updates. I attempted to update FF a couple of months ago and when I encounter this problem I downloaded Safari and installed it. I have tried a couple times along the way to download the upgrade to FF without any luck.
I just scanned 17 pages of Forum questions and responses and found this response to questions similar ours:
cor-el 11589 posts 799 answers
Posted November 16, 2010 7:11:19 PM PST:
If you have Mac OS X 10.4 or newer then do this:
• Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
• Trash the current Firefox application to do a clean (re)install.
• Install the new version that you have downloaded.
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
Prior to trying this I opened my Profile Folder and then opened My Account to see if my bookmarks were there - I did not find my bookmarks. -
Electrical Engineer with LabVIEW Experience - Needed Immediately - Windsor, CO
National Analytics, Inc. is looking for a talented and motivated Electrical Engineer with a proven electronic hardware design and development background to complement our team of system integration experts. Experience with RF and DC power supplies or high power, high voltage inverters is highly desirable.
Located in beautiful Northern Colorado, National Analytics has become a mainstay in remote monitoring & control, systems integration and engineering solutions. Our services include software engineering, hardware engineering, mechanical and electrical design, contract manufacturing & test, project management and training. Some of our recent customer markets include:
* Government
* Aerospace
* Nuclear, Fossil & Wind Power
* Environmental Remote Monitoring
* Defense
* Medical
* Oil & Gas
* Manufacturing
Eligible candidates must be hard working, eager to learn, and able to adjust to rapidly changing project demands. We provide a fast-paced, fun work environment that promotes personal growth with challenging opportunities.
Requirements:
BSEE
Proven electronic hardware design and development experience
Experience in analog and digital circuit design, schematic capture, board level PCB layout, design, and validation
Embedded microcontroller programming
FPGA programming
Experience in design and development of automated test equipment for products with analog, digital, and embedded software content
Ability to operate a variety of test equipment (oscilloscope, function generator, spectrum analyzer, etc.)
Altium or similar electronics design package
Demonstrated proficiency with LabVIEW
Ability to solve complex technical problems independently
Good verbal and written communication skills
Ability to work in fast paced, high-pressure environment
Please submit your resume via email to [email protected] . Please include professional references and salary expectations.
Due to government contracting requirements, only US Citizens will be considered.
Learn more about us at http://www.nationalanalytics.com
No phone calls please.Hi
I completed my M.S in electronics engineering and working with GE in INDIA since June 2005. I have total 20 months of experience with LabVIEW and have the follwoing skills.
Intermediate-to-advanced knowledge of LabVIEW.
Familiarity with data acquisition concepts and hardware.
Ability to troubleshoot electrical and electronic systems at the module and equipment level.
Discipline and organization with respect to software maintenance and version management.
Ability to work both alone and with colleagues to solve problems and to weigh the merits of differing approaches
you can reach me at [email protected]
Thanks & Regards
Anil Punnam -
Experienced Labview Programmer Needing Job in US
Hello,
My name is Rollin, I have been working in for a European research facility in
Grenoble, France as an Electronics Engineering Technician for 8 years.
I have 3 years Hands on experience with Labview, for instrument control and
data acquisition through serial, Hpib and Daqcards. I' m in Atlanta, but I will
relocate anywhere in the US If someone hires me. I have enclosed my resume here
after.
Thank you for your time and consideration.
INSTRUMENTATION LABVIEW SPECIALIST
Mr. Rollin S. McCarty
4941 Central Drive, Apt. 705,
Stone Mountain, Georgia 30083
Phone: 770-413-4092
E-mail: [email protected]
PROFILE
Broad knowledge of control systems, electronics and instrumentation.
Labview Programming Expert (3 years hands on experience).
Excellent Documentation skills.
Bilingual French-English. US Citizen.
DETAILS
Hardware:
Design, development, installation and maintenance of PC based automation
solutions used in the fields of data acquisition, motion, process and
instrument control. Includes analog & digital circuit design, use of
electronics CAD simulation tool (SPICE), together with general purpose
electronic test equipment.
Software:
Design, development of Labview software, including low level instrument drivers
- using serial and HPIB protocols, plus various I/O analog and digital
interfaces - data processing and program logic, as well as menu driven user
friendly GUI.
Documentation:
Production of comprehensive yet attractive and understandable documentation.
HTML skills. MSOffice.
EXPERIENCE
European Synchrotron Radiation Facility, FRANCE
Computer & Electronics Engineering Specialist,
1991- 1999
Provided scientific research institute survey team using a large variety of
state of the art survey equipment with turn-key automation solutions, leading
to an increase in quality as well as in quantity of the production.
Caterpillar, FRANCE
Mechanical Methods Specialist,
1989- 1991
Training and support of fifteen mechanical computer draftsmen for their
corporate CAD tool. Provided manufacturing shop information regarding new
technologies.
Caterpillar, FRANCE
Electrical & Mechanical Technician,
1988- 1989
Preventive and break down maintenance of bulldozer girder welding robots and
associated machinery.
EDUCATION
Cuefa & Learn. Tree, France - Java bases & Networking, 80 hour training, 1999.
Esrf, Grenoble, France - Labview, 40 hour training, 1996.
French equiv. to AS/BS, Grenoble, France - Computer Programming, 1992.
French equiv. to AS/BS, Grenoble, France - Electronics, 1988.You probably already have a job, since this was posted in 1999.. But if you don't, we are looking for a labview programmer at Brown University in Providence, RI. It is a part-time position for data acquisition/analysis. we study sensory processing in the brain.. let me know if you are interested: [email protected]
-
4D Technology is looking for a software/controls engineer with a strong background in LavView
Software/Controls Engineer
Do you want to work on cutting edge technology? Are you the type of person who keeps up with new software and hardware technology in your spare time? If so, 4D Technology, a worldwide leader in innovative optical metrology products, has a position for you on our engineering team.
4D is currently looking for a self-motivated Software/Controls Engineer to lead efforts in automation, image acquisition and data processing across several product lines. A successful candidate must demonstrate strong skills in software engineering and hardware interface. The ideal candidate will have experience with LabView, C or C#, image acquisition, hardware motion control and a strong commitment to producing quality products. This is a chance for you to be part of a diverse team delivering internationally recognized, innovative products, to learn new skills under the guidance of expert engineers, and to feel valued for your passion in delivering innovative, quality hardware and software.
The essential responsibilities of this key position are:
Rapid prototyping of hardware interfaces (motion control and image acquisition), data analysis algorithms, and GUI’s
Architect, code and release automation hardware and software for custom products and applications
Enhance and maintain existing LabVIEW and C applications
Produce production line testing tools.
Our team needs your enthusiasm and dedication to help us grow. We require a B.S. degree or higher in Engineering, Physics or Computer Science. The following skills and traits are highly desirable:
Experience with hardware interfacing, motion control, image acquisition
Solid knowledge of object oriented software design
Proficiency with LabVIEW
Experience with C#/.net and C++
Experience with embedded processors, PCB layout, electrical design
4+ years of practical work experience in engineering
Capable of working both independently and as part of a team
Excellent written and oral communication skills.
This is an exciting opportunity to be part of successful and motivated team. If you’re looking for a job that encourages creativity and innovation and you derive personal satisfaction from seeing your hard work result in commercial products that are used throughout the world, this is the place for you. Located in Tucson, Arizona, 4D Technology offers competitive a salary and a comprehensive benefits package.
Reward yourself with one of the best moves of your career. Send your résumé to:
Director, Human Resources
4D Technology Corporation
3280 E. Hemisphere Loop, Suite 146
Tucson, AZ 85706
FAX: 520-294-5601
or email résumé to: HR @ 4dtechnology.com.Hi sir,
I am currently working in a MNC, as an engineer. I am keenly interested in Labview, and i know basics of it.
Attached is my resume. I would like to work with Labview.
Regards,
Pooja karnani
Attachments:
RESUME.docx 30 KB -
Failure to fix my cable for over a year and a half! HELP!
Failure to fix my cable for over a year and a half! HELP!
I regretfully have to inform you that I might have to discontinue using Comcast, for the following reasons if I cannot et you to resolve these issues. It should be noted that this is something that I do not want to have to do. However, basically I have no choice.
1. Repeated and Constant Internet Issues and Poor TV Quality for over a year.
2. A substandard quality of service, just even compared to my next door neighbors who has Comcast. The service has issues daily. Not a week has gone bye without an issue either small or large.
3. Constant and repeated interrupt of service and an overall low quality of product. Time Outs, High Ping rates into the 100s and 200s, Cable Light Off, Poor Quality of TV picture, fuzzy, Digital Blocking even on non-digital channels with or without box, Occasional CB Radio chatter over interment connection <-(the odd one).
4. The constant run around from the employee’s at Comcast and Service Department who either are unable to fix my problem, or unwilling to fix my problem, or have no one qualified to fix the problem. The amount of service calls and tech support personal I have had come to my house and had to call is so numerous I cannot even recall the amount.
5. Paying full price for a substandard quality and product while others around me do not have too. Including my next door neighbor which does not seem to have an issue.
The Story-
I purchased this house over a year and a half ago. Note; I did think it was odd that the pervious owner of this house had Comcast TV, but a DSL internet connection (I know now why he had to do that). In a brief conversation with him recently when he was visiting our next door neighbors he told me of how he had the same issues and had to switch to DSL.
I am, and always have been an avid Cable user and in particular for the Internet as the Broadband just makes it so much more enjoyable. I used Time Warner Cable for over 7-years prior to “having to” use Comcast with great service and good connection and a highly enjoyable time over the internet playing games and surfing the web. I have to use the words :“having too”, as you are the only Broad Band Internet connection in my area currently (I moved to the Burbs, not the Boonies) so I still don’t understand why my choices are limited. Must be nice to have a Monopoly though. : ), and I am starting to think this maybe part of my problems and why nothing is being done.
In any case, my internet use is for entertainment only. Surfing the Web, playing video games, Online Classes, and whatnot. Nothing life treating, or a must have service and basically, fun for the family, not for frustration. I like to use Cable as I never have to worry about the line cutting out or losing connection. This used to be the case, but with Comcast I do have to worry about this, and it happens often. Simply put: it is NOT always ON as advertised, at least for me.
The Issues-
From day one, I have had nothing but repeated and constant issues with my internet service. I don’t even think I had Comcast a week before I had to make my fist service call. See I was used to another Cable service and silly me expected my cable to work. From there it was all downhill. I have had so many service calls its actually outlandish and would be funny if it was someone else. Its like a TV sitcom actually.
Each and every service call goes the same way. Tech comes out, stands around, recognizes the problem and leaves. No fixes mind you, and the reasons are below.
Recent History-
With the internet on the fritz again and only seeming to get worse I decided to call and have someone come out and check it. A preemptive strike on my part in other words, before it totally blew out like it does and taking days for it to come back on. I have been dealing with this for over a year getting kind of frustrated with the whole process.
I talk to the service department and they also see the issue (sporadic interrupt of service and poor quality). With so many problems and the list ever growing most likely on my report the service guy said he would send a Line Tech out to check my problem on Monday (the ninth).
I think to myself finally some progress and it only took a year, a real Line Tech my issue is sure to be solved.
Unfortunately, the apparent Line Tech does and did the same as every other tech sent to the house. Set around for 20 or so minutes futzing around with the computer. Notes the issue of single loss and poor TV quality makes some notes and says sign here. *take note of paragraph below about Line Tech.
Around Thursday, I call up the service department basically asking if and when my service problems will be fixed. With little shock and surprise I was told that nothing is scheduled the last service call the Line Tech was not really a Line Tech and I should have been called back and or at least informed of that a Line Tech was not scheduled to be sent. This is normal by the way.
The Phone Tech checked my service and found that an issue did exist and proceeded to tell my that he would advise his supervisor of the issue. He also stated that if someone had not called me by 6:00PM this coming Saturday, that I could call and he would expedite matters.
Tick-Tock-Tick-Tock-Tick-Tock-Tick-Tock
Saturday at 6:20PM I call up the service department, punch in my phone number and low and behold I’m sent immediately to the Clams Department instead of the Service Department LOL.
After explaining the issue to the Clams Department (my thinking is at this point is; why pay for it if its not working and they wont fix it) I am transferred to the Service Department after a brief expiation of the issue. I guess I am a little late with my bill, but can you blame me?
The Run Around-
Talking to a new service persona again which is the same with ever tech sent to the house (Never the same one twice). Apparently nothing is on my report about this call I made earlier, or he does not note it.
The new service tech while helpful and curious taking the brunt of my frustrations at this point goes through the same procedures that I have been through so many times now I know them by hart. I acknowledge the fact ahead of time to myself that my tone although frustrated is nothing personal, and the service tech should not take it personally. Its just that at this point I’m beyond frustrated. I try to be as understanding and curious as I can while he tries to help me.
I explain the repeated problems and what is going on. In this instants the service tech mentions something about some service package (come kind of other signal maybe being sent to the modem).
At the time my internet is somewhat working with only a few time outs and just above normal pings so I cant really blame him for not seeing an issue. I’m mainly calling just to find out why I didn’t receive a phone call, or get another appointment to have this checked into.
My service was cutting out right before I called, which is why I called. The service tech just happened to check my service while it was working for 20 or so minutes. : P
Although, I am sure the Tech knew what he was doing and seemed very knowledgeable and probably thought he had resolved an issue that has been plaguing me for over a year now I knew nothing had changed. (this has happened before by the way same exact procedure in fact, and must be part of the training).
I’m trying to hold my volume down and not get too upset. Its not the techs fault and probably does not know I have gone through this procedure before. I want to try to explain this but he is busy trying to work his magic. I remain calm, but I even made the statement that I would probably be calling him back in 15-minutes. I try to end the conversation and phone call as politely as I can. Its not his fault, his just trying to do a job.
Anthony
Case Number: 053300005
Well not even five minutes later you will never guess what………… Pings start dropping and the internet is cutting out on me.
The Problem-
The problem has been defined as a Line Issue, and an On and Off interrupt of service. At this point even the TV is being affected. From the first time I called (like over a year ago) the issue is defined to me as an On OFF issue.
The Problem trying to get this fix-
You apparently have no Line Techs.
The Pole near my house is apparently a Forbidden Area that no one must go near. LOL
You cannot get these people to go near it apparently. They only classify the problem and go away never to be seen nor heard from again.
Now honestly I can understand with employee issues seeing this happening from time to time, but not for over a year and with service calls up in the tens and twenties…..
Worst of All-
I think the worst part of all of this is I have become so used to the poor and substandard quality of service. So used to it that I only call or complain when its totally out or is visually not working correctly and can be tested. I don’t call and complain because its not working as Advertised, because in fact it really never did or does.
I also, don’t call a lot of the times because of dealing with the service department. If its working at that moment they cannot define the problems. Not really anyone’s fault as it looks like its working even if the pings are in the 200 range or currently no time outs are accruing. I mean at least its working, and they say Speed is not Guaranteed anyway.
The Forgotten and Unanswered Questions-
I don’t know about the rest of you but sometimes while talking to people I forget to ask questions or the question does not come to mind until the conversation is over with. In any case, the Phone Service Tech said that what he did should have been done along time ago.
However, if my cable was somehow magically fixed by what he did I still have these questions;
1.What happened to my Service Call and why did no one call my by 6:00PM today?
-I waited around for the call actually, and I really would like to get this issue resolved.
2. Why is my TV picture still bad?
3. Although my internet seemed to be working today and only cut out once for a brief period of time why did the supposed fix of the Phone Tech double and even triple my pings, and still occasionally cuts out?
This is usually when I can tell its going to start acting up as the interrupts become more frequent and growing in intensity and length. I always have them anyway I am used to it.
However, on the other hand, I am already seeing time outs and interrupts and should I be paying full price for a lower quality of service compared just to my next door neighbor ?
This is a very hard question for me to ask myself. I like using Cable rather than a Dialup Service, but there is also the whole principle to the matter as well.
*Should I pay full price for a service that is substandard to everyone else’s?
*Should I pay full price for the same connecting I used to get a discount for, because of the poor quality?
*Should I call and complain everyday and turn this into a daily ritual? I cant keep taking time off from work to wait for someone who does nothing except stand around and futz with the computer for 20mintes and recognize the issue.
*Should I have to complain so much and go through the process which is like pulling teeth to get you guys to do something about it?
Maybe this is all my fault, and I am doing something wrong. What do I have to do to get this fixed? I don’t want to have to get DSL, so someone please help me. What am I doing wrong. I cannot keep taking time off from work to have someone come out only to recognize I have an issue and never fix it.
To Whomever at Comcast:
Is it so wrong of me to want, after a year of having repeated service calls with no resolution to the issue to ask, and request, that the cable service provided to me is the same as everyone else’s?
If you handed noticed-
Well if you haven’t noticed by now I am really tying to get this situation fixed and resolved. Mostly because, it is to the point where I am going to have to stop using Comcast and get DSL, or AOL or something because its more reliable. Which I really don’t want to do in the first place cable is supposed to be reliable and always on and faster.
A little over a year not and I am running out of options though.
Seriously Cant anyone help?
Message was edited by: Anon1245678Part/3-
Swami
Wed/Jan/18
An eventful day-
Just a few minutes ago, got a phone call from the Comcast Cable GUY (2:20pm). He then Says he’s been working on trying to find the problem from 1 O’clock. Apparently, and maybe the case, (it was a brief conversation and he will get back to me later) but maybe some part has gone bad somewhere and he said he was waiting on a phone call from someone else.
In any case, he said that they are trying to clear up the problem and that its been running better sense the Jan/14.….? Not here it hasn’t. LOL We also had a brief discussion about how due to my repeated use of the internet that maybe I notices this more than other people do. My next door neighbor does not seem to have any issues last time I talk to them. But the guy said someone who lives on Broadway (few streets over) has been having issues too so maybe its this part.
I said; So I should see some improvement today… silence…and a brief pause….. After I find out what the problem is Ill come over and discuss it with you so you know exactly what is going on.
I do have a feeling I am going to be told this is going to take weeks to fix or at least awhile. Apparently a Part is needed maybe. Ill have to wait until the guy shows and gives me a full explanation though.
I called my wife and told her of the event and she is pretty emphatic about returning the TV cable box as the TV picture is better without it and she only really looks at the local or 3-like 70 anyway. She was like “Bad Part?” well its been bad for over a year then! We should get a refund for the whole year then… Sorry Comcast she is on a Refund Kick… I just want it to work.
Part/4-
The Tech Supervisor Mark, showed up at my door and tried to explain the issues. I felt kind of bad cause I probably know he got Chewed on along with some other people probably. At least they sent someone older and who looked like he had more experience and knew what he was talking about and could actually find the issue.
I tried to be as apologetic as I could, and tried to explain that its just because this has been such a persistent issue over the past year and a half, and I have had way too many service calls for this not to be fix by now. I even went so far as to explain; it’s a new year and we are trying to get this problem finally fixed. I was also quick to mention how nice it was outside and that at least it was a good day to run around outside. I would have felt really bad if it was raining or snowing out, but it was a nice day probably upper 60s and sunny.
We briefly discussed the issues and he said he and some others (I guess) had been working t the Head End fixing some issues… Which actually might have fixed my TV picture, seems better right now currently though. Currently NO digital Blocking on any channels currently, but as I said, it’s a sporadic issue popping up one day and going away the next or the problem lasting weeks and months then nothing for a few days and weeks.
Mark, tried to explain that maybe the problem that I might been having (apparently along with a few others) was that a Temporary Line was connected on the MAIN. Basically 1” Main Line Cable run it to cable like that’s in your house (cant remember but off hand I think its 5, 10 or 15 gauge cable) and back to 1” Main Line Cable. It was all a little technical, I just nodded and said yes, and at least you might have found the issue right?
He didn’t know how long that had been like that, and I said; probably for over three years as the previous owner had issues too, or at least sense I had bought this house about a year and a half.
I went so far as to showed him some print screens of some of the issues I have been having, and I know he noticed all the yellow recites in my computer room. : P Unfortunately, I deleted all my old Print Screen saves when the guy last Monday (ninth) showed up and said he would fix the line, or at least track it down. I only had one from the previous night to show him or something.
In any case, while discussing this Mark, said the guy that came out the other Monday never filled out a work order or something like that. I basically tried to explain that is the kind of thing I have been dealing with for little over a year. Tech after Tech after Tech; as I looked at all the yellow recites on top of my computer desk.
Mark also, basically said, I should have pretty fast cable considering I only have two nodes and then basically it runs back to Comcast, or something like that. However, that Temporary Line is probably causing the issues. No definite date on a fix, but maybe 24-hours or a few days, but the matter had been expedited or something like that. *Cross fingers*
That’s the real issue with this cable, its sporadic, and comes and goes. I’m pretty sure they are going to try to replace that line, but you know what….. I have heard that before actually. I have actually heard that for over a year now. Even the expedited part. : P
Mark tried to thank me for pointing out this issue, and made some comment about how its actually helping them….but………. I can kind of tell he had been getting yelled at or something by someone. It was not obvious, but I could tell.
I felt kind of bad about that, but… That happens when you work for someone, and the people who work for you (below you) don’t do what they are supposed too.
I kind of tried to briefly explain to Mark about the issue again and that usually by the time a Supervisor gets out the issue has cleared up for a time….. Odd how that works by the way. But basically I got the old…well it looks like its working ok now and you should have seen some improvements over the last few days… thingy..
We started talking about that Temporary Line being connected again and I walked Mark to the door and we said our goodbyes and I apologized again for being such a pain in the about this whole matter.
Part/5-
I called the wife and told here about everything. The first thing she asked is; is it fixed? She is still not happy especially when I tired to explain what the issue was and probably was and that at least maybe they found it.
I have no idea of what kind of onward action maybe on my part in the end if things don’t get better. Its like trying to argue with the old Bell Telephone Company when that was the only phone company in the US and no other phone companies existed.
I hope to one day, be a satisfied Comcast Customer, but to date I have yet to feel that way, at least with the Internet in any case and that’s only because I really don’t watch TV.
I am also, hoping when, and if, some LINE is replaced somewhere that I see some drastic improvement along with apparently a lot of other people in my community and a lot less issues also. I still don’t believe that I should be just setting for; Ok well at least its ON now, or the light has finally stopped flashing.
All a SNAFU?
That’s highly questionable at this point, and I have to be honest with you. This is going on a year and a half of dealing with this. This SNAFU, could be the case, but it seems more like policy, or a standing Comcast Company Directive actually if you want my honest opinion. I don’t know what the Maintenance Budget is for my area, but you might want to consider doubling it, or tripling it.
I really don’t care actually when this is fixed, as long as the issue is fixed. I cannot make a final judgment until it is finally fixed and go on and try to take further action onward from that point.
Thus far I have only been given an explanation. I don’t know if anyone at Comcast realize exactly how many times I have had an explanation given too me though (either on the phone with a service tech or from an actual person “tech” at my house). The list is extensive of the actual explanations I have had over the past year and a half, but my favorite one is; squirrels.
Part/6-
We are still waiting on phone calls from people who said they would call us back today and check what’s going on. Both of us, (me and the wife) are slowly losing momentum again as this whole issue gets dragged out for weeks and weeks at a time.
She is tired and I’m tired too, and Comcast is warring us down again it looks like. My wife was like; “do I have to call them, I really didn’t have a good day anyway and I’m tired. They were supposed to call us anyway, lets wait.”
I tried to make a phone call (half heartedly, I myself as I’m tired too) as Carla (at my local Comcast office) wanted to know how the service call went, but after repeated attempts and being shuffled off to Billing, and then being put on hold : P ……and its actually getting close to dinner time. Maybe after dinner if I don’t just fall asleep first.
So, in the end its still hang on for a few more days, and or, wait to have the problem fixed. Your guess is as good as mine, people. More Smoke and Mirrors or an actual Fix. Your guess is as good as mine.
As for me, I’m going to bed, I’m worn out. Maybe a new line to replace that temporary one, maybe just saying I might get a new line to replace that temporary one.
The Saga continues. Maybe it will end someday.
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