Oracle 11.5.9 iSupplier Portal

Question

When trying to register a supplier as a Super Purchasing Admin, I receive the following error.
Calling URL: http://suse.xtek.com:8001/OA_HTML/OA.jsp?page=/oracle/apps/pos/registration/webui/RegSuppUserPG&akRegionApplicationId=177&menu=Y&dbc=suse_test&language_code=US&transactionid=4A6ED9F6BDF6B8A1&CallFromForm='Y'
Error: (Much more after this, LMK if needed)
oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-01403: no data found
ORA-06512: at "APPS.FND_REGISTRATION_UTILS_PKG", line 182
ORA-06512: at "APPS.FND_REGISTRATION_UTILS_PKG", line 214
ORA-06512: at line 1
     at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:702)
     at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:200)
     at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:336)
     at oracle.apps.pos.registration.webui.AdminRegCO.processFormRequest(AdminRegCO.java:393)
     at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:373)
     at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:326)
     at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processFormRequest(OAPageLayoutHelper.java:680)
Any help is much appreciated. I can't seem to figure out what APPS.FND_REGISTRATION_UTILS_PKG is, but it looks like a patch / component is missing somewhere.
Thanks again,
Colby

Answer 1

There are 2 possible causes for this issue:
1) POS (iSupplier) Product is not licensed.
Check the note posted above by bhetaal.
2) GUID's for the workflow subscriptions did not match, so they had to be synchronized
Check Note: 262758.1 - Unable To Register Supplier On Isupplier Portal
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=262758.1