Oracle client 32/64 bit on Crystal Server 2013 and Windows Server 2012

I'm getting the error "Unknown Database Connector Error" when I run report on the server and it works OK on crystal designer 2013.
Been reading this thread 32&64 bit Oracle Client but not much help there.
Here are the  details
System
Windows Server 2012
Crystal Server 2013 SP5
Crystal Server has been installed and appears to work fine. I was able to develop a brand new report locally and saved it to the server and it displays ok. Of course when I click on refresh on the report, it will error out due to database connection it looks like.
We have installed both oracle client drivers 64 and 32. 64 was installed first and then 32.The path has been modified so that the 32 shows up first.
I even ensure oracle_home and oracle_home32 are specified and restarted the server. I still get the same error.
The tns entries are also located in both installs of oracle client...
What might be the issue?

Oracle Database Client 12.1.0.2.0 (32-bit and 64-bit installed)
Installation Type: Custom
COMPONENTS INSTALLED:
SQLPLUS
ORACLE NET
We are currently not using an ODBC connection.
We installed Crystal 2013 Server SP05. This is the sole package installed (believe it's the latest version) without any extra patch package installed (believe no patch needed as it's the latest version).

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    Also, the search string 'lotus crystal 2013' (search box in top right corner) brings up the following KBA:
    1238167 - Cannot create new report off the Lotus Notes Domino native driver in Crystal Reports
    - Ludek
    Senior Support Engineer AGS Product Support, Global Support Center Canada
      Follow us on Twitter

  • Crystal Reports 9 and Windows Server 2003 sp1/sp2

    Post Author: jnribeyrol
    CA Forum: General
    Hello,
    due to security updates in my company, we have to upgrade from Windows Server 2003 to sp1 or sp2.
    I haven't been able in the support to find out if there was any problem with Report Access Server on these SPs.
    Can somebody help me.
    regards

    CR XI is past it's end of life. You can upgrade to CR XI R2 for free.
    Go to: http://www.sdn.sap.com/irj/boc and download the trial version of CR XI R2 and use your XI keycode, then apply the patches which you can get to by clicking on the BusinessObjects tab above, then Downloads.
    Typically this is due to DEP, search forums for more info on how to configure it as well as your Anti-virus and/or Firewall may be stopping CR from running. You also need full Admin rights to install all components.
    Thank you
    Don

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