Oracle ebs multiple concurrent, locks, user cannot connect to app.

We had experienced outage yesterday afternoon, Oracle EBS app users cannot log into the app. We noticed very high load 70-90% in Grid control, and multiple blocks, a rman job still running and one stats job running. However seems after killing a dbms_scheduler job of app report, we fixed the issue.
However this morning, we still see cpu load of 70% and on grid control concurrent locks and transactions all in huge red.
I would like all Gurus here help me to start how to diagnose in Oracle ebs.
I would like to start from very beginning.
Such as links I can read, what to look at inside the database? on hosts?
Thanks a bunch.

I think those sessions we killed are some inactive sessions hanging around since Feb.  I am new to this company, so I am not really sure how those jobs started.  but seems they scheduled through window control m, something like that.
anyway,
Last night I digged into grid control, and moved the history data to the date/time of the incident.
and I found out a lot sql tuning advisors during the time being, and several queries showed up in the sql tuning advisor and it required tuning. explain plans shows they are doing quite a lot full table scans for some big tables . I will add a screenshot soon.
So I wonder if those are the main causes.
Data SourceSnapshot (34294)Capture TimeNov 3, 2013 10:00:44 AM (UTC-06:00)
TABLE ACCESS FULL
AR.HZ_CUST_ACCOUNTS67427.971K01000:0:1SEL$335DD26A / CUST_ACCT@SEL$3
TABLE ACCESS FULL
AR.HZ_PARTIES81,59440.473K01700:0:1SEL$335DD26A / PARTY@SEL$3
SORT AGGREGATE
1211400
0:0:0SEL$4
TABLE ACCESS BY INDEX ROWID
CLC.RESERVATION_ROOMS113420400:0:1SEL$4 / X@SEL$4
INDEX RANGE SCAN
CLC.RES_ID10300300:0:1SEL$4 / X@SEL$4
INDEX RANGE SCAN
CLC.RES_ID133180300:0:1SEL$5 / X@SEL$5
HASH UNIQUE
29221.998K021,28110:4:16SEL$6
FILTER
TABLE ACCESS FULLCLC.RESERVATION_ROOMS161,138,95015.207M04,14810:0:50SEL$6 / RESERVATION_ROOMS@SEL$6
TABLE ACCESS FULL
CLC.RESERVATION_HEADERS17944,34344.129M08,12610:1:38SEL$6 / RESERVATION_HEADERS@SEL$6
INDEX RANGE SCAN
CLC.RESERVATION_LOGS_N1192
I would like to know how come there were sql tuning advisors running during times other than 22pm as scheduled auto job. So is that means whenever there is a issue query, the sql tuning advisor automatically kick in? 
The advisor basically said need to rewrite the query to take advantage of the indice.
Thanks,

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