Oracle login failed.

I'm very fresh to Oracle, here comes a question (maybe very stupid, :-)....)
I'm installing an application which requires an user account in Oracle databse prior excuting the installation. However, I got an error message saying "Oracle login failed" with the particular SID and User name. I'm sure the SID and User name are correct. I can even use the User name to login using "sqlplus" command. Is this a problem of user privilege? Is this something related to Oracle? How can I find out?
Thanks a lot.

It looks like your application installation process can't connect to the database.
In order to connect to a database, I guess your application installation need to compose a connection string based on your input. Usually an Oracle connection string consist of Hostname, Port, SID and user/pass, did you supply all these?
If you are doing installation on the same server, application could also get most of connection information from environment variables ORACLE_HOME, ORACLE_SID in which case you only need to supply username/password.
You might want to find out which method the installation process using.

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    group-policy vpnpolicy1 internal
    group-policy vpnpolicy1 attributes
    vpn-tunnel-protocol svc
    tunnel-group admins type remote-access
    tunnel-group admins general-attributes
    address-pool sslpool2
    default-group-policy vpnpolicy1
    username myuser password 1234567890 encrypted privilege 15
    username myuser  attributes
    vpn-group-policy vpnpolicy1
    Debug:
    asa01# debug webvpn 255
    INFO: debug webvpn  enabled at level 255.
    asa01# webvpn_allocate_auth_struct: net_handle = CD5734D0
    webvpn_portal.c:ewaFormSubmit_webvpn_login[3203]
    webvpn_portal.c:webvpn_login_validate_net_handle[2234]
    webvpn_portal.c:webvpn_login_allocate_auth_struct[2254]
    webvpn_portal.c:webvpn_login_assign_app_next[2272]
    webvpn_portal.c:webvpn_login_cookie_check[2289]
    webvpn_portal.c:webvpn_login_set_tg_buffer_from_form[2325]
    webvpn_portal.c:webvpn_login_transcend_cert_auth_cookie[2359]
    webvpn_login_transcend_cert_auth_cookie: tg_cookie = NULL, tg_name =
    webvpn_portal.c:webvpn_login_set_tg_cookie_form[2421]
    webvpn_portal.c:webvpn_login_set_tg_cookie_querry_string[2473]
    webvpn_portal.c:webvpn_login_resolve_tunnel_group[2546]
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    webvpn_login_resolve_tunnel_group: tunnel group name from default
    webvpn_login_resolve_tunnel_group: TG_BUFFER = DefaultWEBVPNGroup
    webvpn_portal.c:webvpn_login_negotiate_client_cert[2636]
    webvpn_portal.c:webvpn_login_check_cert_status[2733]
    webvpn_portal.c:webvpn_login_cert_only[2774]
    webvpn_portal.c:webvpn_login_primary_username[2796]
    webvpn_portal.c:webvpn_login_primary_password[2878]
    webvpn_portal.c:webvpn_login_secondary_username[2910]
    webvpn_portal.c:webvpn_login_secondary_password[2988]
    webvpn_portal.c:webvpn_login_extra_password[3021]
    webvpn_portal.c:webvpn_login_set_cookie_flag[3040]
    webvpn_portal.c:webvpn_login_set_auth_group_type[3063]
    webvpn_login_set_auth_group_type: WEBVPN_AUTH_GROUP_TYPE = 4
    webvpn_portal.c:webvpn_login_aaa_not_resuming[3137]
    webvpn_portal.c:http_webvpn_kill_cookie[790]
    webvpn_auth.c:http_webvpn_pre_authentication[2321]
    WebVPN: calling AAA with ewsContext (-867034168) and nh (-849922864)!
    webvpn_add_auth_handle: auth_handle = 17
    WebVPN: started user authentication...
    webvpn_auth.c:webvpn_aaa_callback[5138]
    WebVPN: AAA status = (ACCEPT)
    webvpn_portal.c:ewaFormSubmit_webvpn_login[3203]
    webvpn_portal.c:webvpn_login_validate_net_handle[2234]
    webvpn_portal.c:webvpn_login_allocate_auth_struct[2254]
    webvpn_portal.c:webvpn_login_assign_app_next[2272]
    webvpn_portal.c:webvpn_login_cookie_check[2289]
    webvpn_portal.c:webvpn_login_set_tg_buffer_from_form[2325]
    webvpn_portal.c:webvpn_login_transcend_cert_auth_cookie[2359]
    webvpn_login_transcend_cert_auth_cookie: tg_cookie = NULL, tg_name =
    webvpn_portal.c:webvpn_login_set_tg_cookie_form[2421]
    webvpn_portal.c:webvpn_login_set_tg_cookie_querry_string[2473]
    webvpn_portal.c:webvpn_login_resolve_tunnel_group[2546]
    webvpn_portal.c:webvpn_login_negotiate_client_cert[2636]
    webvpn_portal.c:webvpn_login_check_cert_status[2733]
    webvpn_portal.c:webvpn_login_cert_only[2774]
    webvpn_portal.c:webvpn_login_primary_username[2796]
    webvpn_portal.c:webvpn_login_primary_password[2878]
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    webvpn_portal.c:webvpn_login_extra_password[3021]
    webvpn_portal.c:webvpn_login_set_cookie_flag[3040]
    webvpn_portal.c:webvpn_login_set_auth_group_type[3063]
    webvpn_login_set_auth_group_type: WEBVPN_AUTH_GROUP_TYPE = 4
    webvpn_portal.c:webvpn_login_aaa_resuming[3093]
    webvpn_auth.c:http_webvpn_post_authentication[1485]
    WebVPN: user: (myuser) authenticated.
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    webvpn_session.c:http_webvpn_create_session[184]
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    webvpn_remove_auth_handle: auth_handle = 17
    webvpn_free_auth_struct: net_handle = CD5734D0
    webvpn_allocate_auth_struct: net_handle = CD5734D0
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    webvpn_portal.c:ewaFormSubmit_webvpn_login[3203]
    webvpn_portal.c:webvpn_login_validate_net_handle[2234]
    webvpn_portal.c:webvpn_login_allocate_auth_struct[2254]
    webvpn_portal.c:webvpn_login_assign_app_next[2272]
    webvpn_portal.c:webvpn_login_cookie_check[2289]
    webvpn_portal.c:webvpn_login_set_tg_buffer_from_form[2325]
    webvpn_portal.c:webvpn_login_transcend_cert_auth_cookie[2359]
    webvpn_login_transcend_cert_auth_cookie: tg_cookie = NULL, tg_name =
    webvpn_portal.c:webvpn_login_set_tg_cookie_form[2421]
    webvpn_portal.c:webvpn_login_set_tg_cookie_querry_string[2473]
    webvpn_portal.c:webvpn_login_resolve_tunnel_group[2546]
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    webvpn_login_resolve_tunnel_group: tunnel group name from default
    webvpn_login_resolve_tunnel_group: TG_BUFFER = DefaultWEBVPNGroup
    webvpn_portal.c:webvpn_login_negotiate_client_cert[2636]
    webvpn_portal.c:webvpn_login_check_cert_status[2733]
    webvpn_portal.c:webvpn_login_cert_only[2774]
    webvpn_portal.c:webvpn_login_primary_username[2796]
    webvpn_portal.c:webvpn_login_primary_password[2878]
    webvpn_portal.c:webvpn_login_secondary_username[2910]
    webvpn_portal.c:webvpn_login_secondary_password[2988]
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    webvpn_portal.c:webvpn_login_set_cookie_flag[3040]
    webvpn_portal.c:webvpn_login_set_auth_group_type[3063]
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    webvpn_portal.c:webvpn_login_aaa_not_resuming[3137]
    webvpn_portal.c:http_webvpn_kill_cookie[790]
    webvpn_auth.c:http_webvpn_pre_authentication[2321]
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    webvpn_portal.c:ewaFormSubmit_webvpn_login[3203]
    webvpn_portal.c:webvpn_login_validate_net_handle[2234]
    webvpn_portal.c:webvpn_login_allocate_auth_struct[2254]
    webvpn_portal.c:webvpn_login_assign_app_next[2272]
    webvpn_portal.c:webvpn_login_cookie_check[2289]
    webvpn_portal.c:webvpn_login_set_tg_buffer_from_form[2325]
    webvpn_portal.c:webvpn_login_transcend_cert_auth_cookie[2359]
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    webvpn_portal.c:webvpn_login_set_tg_cookie_form[2421]
    webvpn_portal.c:webvpn_login_set_tg_cookie_querry_string[2473]
    webvpn_portal.c:webvpn_login_resolve_tunnel_group[2546]
    webvpn_portal.c:webvpn_login_negotiate_client_cert[2636]
    webvpn_portal.c:webvpn_login_check_cert_status[2733]
    webvpn_portal.c:webvpn_login_cert_only[2774]
    webvpn_portal.c:webvpn_login_primary_username[2796]
    webvpn_portal.c:webvpn_login_primary_password[2878]
    webvpn_portal.c:webvpn_login_secondary_username[2910]
    webvpn_portal.c:webvpn_login_secondary_password[2988]
    webvpn_portal.c:webvpn_login_extra_password[3021]
    webvpn_portal.c:webvpn_login_set_cookie_flag[3040]
    webvpn_portal.c:webvpn_login_set_auth_group_type[3063]
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    webvpn_portal.c:webvpn_login_aaa_resuming[3093]
    webvpn_auth.c:http_webvpn_post_authentication[1485]
    WebVPN: user: (myuser) authenticated.
    webvpn_auth.c:http_webvpn_auth_accept[2938]
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    webvpn_session.c:http_webvpn_find_session[159]
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    webvpn_session.c:http_webvpn_find_session[159]
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    webvpn_portal.c:ewaFormServe_webvpn_cookie[1805]
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    webvpn_allocate_auth_struct: net_handle = CE9C3208
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    Close 0
    webvpn_free_auth_struct: net_handle = CE9C3208
    webvpn_allocate_auth_struct: net_handle = CE9C3208
    webvpn_auth.c:webvpn_auth[581]
    webvpn_session.c:http_webvpn_find_session[159]
    webvpn_session.c:webvpn_update_idle_time[1463]
    WebVPN: session has been authenticated.
    webvpn_free_auth_struct: net_handle = CE9C3208
    webvpn_allocate_auth_struct: net_handle = CE9C3208
    ewsStringSearch: no buffer
    Close 0
    webvpn_free_auth_struct: net_handle = CE9C3208
    webvpn_session.c:http_webvpn_find_session[159]
    webvpn_session.c:http_webvpn_find_session[159]
    webvpn_session.c:http_webvpn_find_session[159]
    webvpn_session.c:webvpn_update_idle_time[1463]
    webvpn_session.c:http_webvpn_find_session[159]
    webvpn_session.c:http_webvpn_find_session[159]
    webvpn_session.c:http_webvpn_find_session[159]
    webvpn_session.c:http_webvpn_find_session[159]
    webvpn_session.c:http_webvpn_find_session[159]
    webvpn_session.c:http_webvpn_find_session[159]
    webvpn_allocate_auth_struct: net_handle = CE9C3208
    webvpn_auth.c:webvpn_auth[581]
    webvpn_session.c:http_webvpn_find_session[159]
    webvpn_session.c:webvpn_update_idle_time[1463]
    WebVPN: session has been authenticated.
    webvpn_free_auth_struct: net_handle = CE9C3208
    webvpn_allocate_auth_struct: net_handle = CE9C3208
    ewsStringSearch: no buffer
    Close 0
    webvpn_free_auth_struct: net_handle = CE9C3208
    webvpn_allocate_auth_struct: net_handle = CE863DE8
    webvpn_auth.c:webvpn_auth[581]
    webvpn_session.c:http_webvpn_find_session[159]
    webvpn_session.c:webvpn_update_idle_time[1463]
    WebVPN: session has been authenticated.
    webvpn_free_auth_struct: net_handle = CE863DE8
    webvpn_allocate_auth_struct: net_handle = CE863DE8
    ewsStringSearch: no buffer
    Close 0
    webvpn_free_auth_struct: net_handle = CE863DE8
    webvpn_allocate_auth_struct: net_handle = CE9C32C8
    webvpn_auth.c:webvpn_auth[581]
    webvpn_session.c:http_webvpn_find_session[159]
    webvpn_session.c:webvpn_update_idle_time[1463]
    WebVPN: session has been authenticated.
    webvpn_free_auth_struct: net_handle = CE9C32C8
    webvpn_allocate_auth_struct: net_handle = CE9C32C8
    ewsStringSearch: no buffer
    Close 0
    webvpn_free_auth_struct: net_handle = CE9C32C8
    webvpn_allocate_auth_struct: net_handle = CE9C32C8
    webvpn_allocate_auth_struct: net_handle = CE863DE8
    webvpn_auth.c:webvpn_auth[581]
    webvpn_session.c:http_webvpn_find_session[159]
    webvpn_session.c:webvpn_update_idle_time[1463]
    WebVPN: session has been authenticated.
    webvpn_auth.c:webvpn_auth[581]
    webvpn_session.c:http_webvpn_find_session[159]
    webvpn_session.c:webvpn_update_idle_time[1463]
    WebVPN: session has been authenticated.
    webvpn_free_auth_struct: net_handle = CE863DE8
    webvpn_allocate_auth_struct: net_handle = CE863DE8
    ewsStringSearch: no buffer
    Close 0
    webvpn_free_auth_struct: net_handle = CE863DE8
    webvpn_free_auth_struct: net_handle = CE9C32C8
    webvpn_allocate_auth_struct: net_handle = CE9C32C8
    ewsStringSearch: no buffer
    Close 0
    webvpn_free_auth_struct: net_handle = CE9C32C8
    webvpn_allocate_auth_struct: net_handle = CE9C32C8
    webvpn_auth.c:webvpn_auth[581]
    webvpn_session.c:http_webvpn_find_session[159]
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    webvpn_allocate_auth_struct: net_handle = CE9C32C8
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    webvpn_free_auth_struct: net_handle = CE9C32C8
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    webvpn_allocate_auth_struct: net_handle = CE9C32C8
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    webvpn_session.c:webvpn_update_idle_time[1463]
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    webvpn_allocate_auth_struct: net_handle = CE9C32C8
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    webvpn_free_auth_struct: net_handle = CE9C32C8
    webvpn_session.c:http_webvpn_find_session[159]
    webvpn_session.c:http_webvpn_find_session[159]
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    webvpn_auth.c:webvpn_auth[581]
    webvpn_session.c:http_webvpn_find_session[159]
    webvpn_session.c:webvpn_update_idle_time[1463]
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    webvpn_free_auth_struct: net_handle = CE9C32C8
    webvpn_allocate_auth_struct: net_handle = CE9C32C8
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    webvpn_free_auth_struct: net_handle = CE9C32C8
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    webvpn_session.c:http_webvpn_find_session[159]
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