Order Management/order to cash???

Hi Gurus,
what exactly is order management and order to cash?thanks for your reply in advance.
Mohammed.

Hi,
Also please have a look at these links.
<a href="http://www8.sap.com/businessmaps/8F8C7E655D97499E9A4A2DA00D99D843.htm">order to cash scenario</a>
<a href="http://expertanswercenter.techtarget.com/eac/knowledgebaseAnswer/0,295199,sid63_gci983476,00.html">order to cash question</a>
Please reward if helpful.
Thanks & Regards
Sadhu Kishore

Similar Messages

Error: Order Management Order-level sales credit total () must equal 100%

Hi,
When I click checkout and fill the details and place the order from minisite , I am getting following error:
"Error messages from Order Management Order-level sales credit total () must equal 100%.
Salesperson is required on a booked order.There is an error in order submission."
I have set ASO : OM Defaulting profile option to Yes.
Please help me..
Thanks and regards,
Muhammed Aslam

Hi;
What is EBS version?
Please see:
Service Charges Error: Order Level Sales Credit Total() Must Be Equal 100% [ID 394641.1]
Error Message - "Order-level sales credit total () must equal 100%." [ID 726030.1]
Order-level sales credit total () must equal 100%-Copy RMA: LINE FLOW - RETURN FOR CREDIT ONLY [ID 1061854.1]
Regard
Helios

Order Management - Order Imports

I'm very new to Oracle Order Management, pls give me some guidelines for Order Import.

Dear friend ,
You can impoer orders through EDI gateway for that first you need to do the mapping of external system data with Oracle and then you need to identify your requiremnts and according draw TCA structure. After that you can import orders from E-commerce gateway > Process > Import Programme.
I can reach on [email protected] or [email protected]
Regards
Yogesh

Oracle Order Management Order Close Problem

Hi all,
Every last day of month workflow automatically closes the orders which all lines are closed.
But I want to control closing order. When closing order i want to check some values, and decide to close order or keep booked(unclosed). Is there any way to do this without touching the order workflow?
Thanks...
We are using Oracle EBS r11
RDBMS : 10.2.0.5.0
Oracle Applications : 11.5.10.2

You would need to copy the standard workflow to a custom copy and introduce a new node on that wft which called your own code for doing checks as per your requirements and then branches on the result.
If you're not already familiar with Workflow then a good starting point is the relevant chapter is Anil Passi's eBusiness Suite Development & Extensibility Handbook and/or various blogs.
Regards,
Jon

Order Management Sublines

Hi all,
How do we define the sublines under the line info in Order Management
Order Number-->Line -->Sublines.Anybody help me regarding on this.
Thanks in advance

Hi
Usual cycle is this:
Order Line Shipped --> Installed base updated -->Warranty Contract gets created or updated (replacement)-->Service Agreement Can be bought by customer to create Service Contract.
This is the cycle in Oracle. I am not sure where you importing these contracts from but if you need order information you do not need to import order for that (that order might have been closed in legacy system . All you need is Installed Base to create sublines.
These orders are having lines and some lines are also having the sublines.You mean Contracts have lines and somelines do have sublines...Correct?
Thanks
Nagamohan

For cash sales in order management and Account Receivables

My Dear's,
For the sales with type cash can I do Receipt from order management to directly create receipt in Account receivable , and how?
Thanks

HI Dhairyasheel,
This is a client specific requirement and so no such process was delivered by SAP.
The way you have handled it almost the same way I would ahve done had I been asked to do so.
To answer your first point - as long as your account postings are happening fine (both forward and reversals), then I dont think there should be any issues.
As this new, pl do keep this thread updated if possible.
Thank you.
Best regards,
Harsha

What is order management?

what is order management?
is it a general term used for OTC cycle in SD or something else??
<REMOVED>

Hi
Below are details of Sales Order Management
Internet Sales
SAP Internet Sales (R/3 Edition) provides an e-commerce platform that enables SAP users to rapidly turn the Internet into a profitable sales and interaction channel. Internet Sales (R/3 Edition) offers everything customers need to sell products over the Internet: catalog browsing, product search, shopping basket, check-out, saving and retrieving shopping baskets, order status, and order history.
Field Sales
Mobile Sales for Handheld comprises a broad range of business applications to be processed offline on a mobile device, e.g., review customer information, take sales order via barcode scanning, create and/or modify sales orders, search for sales orders, and view a list of all materials.
Quotation and Order Management
Allows you to create and process orders, including pricing and scheduling order for fulfillment. SAP ERP supports many process variants, for example:
     Cash sales
     Ship-to-order
     Make-to-order
     Engineer-to-order
     Empties
     Batch processing
     Serial number processing
     Payment card processing
     Third-party delivery processing
     Complaint handling
     Returns
Inquiries
Allows you to create and process customer requests.
Quotations
Allows you to create and process quotations.
Follow-Up Order
Creates an order as follow-up document to the quotation. Copies the data from the quotation into the order and creates two transaction documents, quotation and order.
Automatic Partner Determination
Allows you to automatically determine the partners involved in the sales transaction, for example:
     Ship-to-party
     Bill-to-party
     Payer
     Contact person
     Employee responsible
Automatic Text Handling
Allows you to determine and maintain texts on header and item level.
Pricing & Tax
Allows you to automatically determine the different kinds of conditions, such as product-, customer- and contract- specific prices, free goods, surcharges, discharges, freights, taxes, etc.
Flexible Price Calculation:
Highly flexible engine to determine prices based on whatever criteria one might think of. (This needs to be part of the database.)
Price List:
Customer-specific price lists can be generated.
Tax calculation within SAP ERP allows you to calculate transaction taxes, such as VAT in Europe. For complex requirements regarding tax determination in the United States, third-party software can be integrated.
Payment Card Processing
Works with payment cards, such as credit cards. Copies payment card information from customer master data in orders and other sales documents.
Credit Management and Credit Check
Limits financial risks by carrying out credit checks that can influence transaction processing and setting up a workflow connection to notify responsible.
Credit check evaluates a transaction based on the credit standing of the payer in financial accounting.
Product Listing & Exclusion
Displays a list of products a specific customer is allowed or not allowed to buy.
Product Substitution
Enables the automatic substitution of products in sales documents during sales order processing according to flexible, predefined rules.
Free Goods
Offers free items on the sale of certain other items or takes money off a particular sale to a customer.
Minimum Order Quantity Check
Checks the product level automatically to determine whether a minimum order quantity has been reached.
Document Flow
Provides interlinkages of preceding and subsequent documents for a selected transaction (for example, production orders, deliveries, invoices, and complaints).
Regards
Ramesh

Oracle Order Management Sales Order

Drear all
i am implement oracle order management ,and this the first once i implement order management and i have many questions i hope i get answer .
1-first i create sales order and thin i book it.
2-i go to action and i chose progress order to create supply order -eligible and go to view out put Assemble To Order Mass Load Report and it create a job order and i take it job number
3-i go to wip discrete job and find my job and release it
4-i go to wip move transaction
5-then i go to wip completion transaction
6-now item delivery in my subinventory
7-then i go to shipping --to release sales order for picking and go on concurrent tab and go to view my request and get move order number and delivery number
8-then i go to shipping transaction to confirm ship but i can complete because the action field isn't active
well that is all i do and i have some question
1-are any steps i forget it or i do the right steps ?
2-how i am shipping and confirm ship?and how i close the sales order?
3-when i create transaction type ONT I Assign IT IN Default LINE TYPE(WORKFLOW), IF i need to add a new line type ,from where screen and what the steps to do that?
i hope i get help thanks and best regard
Essam Essmat
[email protected]

Essam - That's probably a bit too much to cover in a forum. If you have a Metalink account, then go to the top tech docs and download the AR and OM user guides - if not, the 11.5.9 guides are here: http://download-east.oracle.com/docs/cd/B12190_11/current/html/docset.html
On Metalink, there is also a subsection under the top tech docs called business flows, there you can find information on the flow from order to cash etc.

Order Management Performance Issue

In the Oracle Applications home page, when I login as OM Super User and for order to cash functionality, when I click on Order, Returns > Quick Sales Orders screen, it takes forever to load. When I reboot my client desktop PC machine, it loads quickly.
Any ideas how to solve this performance issue for Order Management Quick Sales?
We are running Oracle 12.1.1 EBS on Linux 64 bit OS platform.

Hi,
Please see if these documents are applicable.
Note: 845765.1 - R12: Performance Navigating To Line Item Tab: OE_AK_SOLD_TO_ORGS_V [ID 845765.1]
Note: 399998.1 - OEXOEORD: Performance Entering Item On A Sales Order Line
Regards,
Hussein

How Inventory is connected to Order Management

Hi,
i want to know in Order to cash lifecycle, how inventory is connected to Order management?
Thanks,
magesh

Order Management responsibility is Operating Unit Specific which means any OM responsibility is tied to a specific operating unit. When you define Inventory Organizations, they are assigned to a Operating Units. So thats the link between the OU and the Inv Org. Since OM responsibility is OU specific, you can say thats the link between OM responsibility and Inv Org.
Also in Order Management, In the OM System Parameters form, you specify a value for Item Validation Organization. So thats how they are connected.
Hope this helps.
Thanks,
Anil
Blog: http://oracle.anilrpatil.com

Creation of PO's from Oracle Order Management

Required Business Scenario
Customer orders are received via the internet and imported into Oracle Order Management via an open interface table. The customer orders are processed by Oracle OM and converted to Purchase Orders which are then sent to suppliers (as no stock is held at our site). Goods are then shipped directly to the customer by the supplier. We take a commission for the service offered.
Problem
As we take a commission for the service described above, the value of the Purchase Order will be different to the value of the original order received via Order Management, however Oracle Purchasing does not allow you to place a Purchase Order on a percentage basis terms. (we will take a small commission as a percentage of the value of the original order meaning the value of the Purchase Order will be slightly less than the value of the original order). The following scenario attempts to explain the situation:
Order received via Oracle Order Management
5 units @ $20 = $100
Purchase Order created from above order (required scenario)
5 units @ $19.70 = $ 98.5
Our commission @ 1.5% = $ 1.5
Has anyone encountered this scenario before? If so I would appreciate assistance in how to resolve this issue. How can we create a Purchase Order from the order received via Order Management which will have a different value and allows us to take a percentage as commission?
Thanks
null

I came across your email on Oracle AppsNet. My company has the
exact same requirement. Did you ever receive any replys related
to this issue? If so would you be so kind as to forward them to
me? Thanks.
Required Business Scenario>Customer orders are received via the internet and imported into Oracle Order Management via an open
interface table. The customer orders are processed by Oracle OM
and converted to Purchase Orders which are then sent to
suppliers (as no stock is held at our site). Goods are then
shipped directly to the customer by the supplier. We take a
commission for the service offered. >Problem >As we take a
commission for the service described above, the value of the
Purchase Order will be different to the value of the original
order received via Order Management, however Oracle Purchasing
does not allow you to place a Purchase Order on a percentage
basis terms. (we will take a small commission as a percentage of
the value of the original order meaning the value of the
Purchase Order will be slightly less than the value of the
original order). The following scenario attempts to explain the
situation:>Order received via Oracle Order Management>5 units @
$20 = $100>Purchase Order created from above order (required
scenario)>5 units @ $19.70 = $ 98.5>Our commission @ 1.5% = $
1.5>Has anyone encountered this scenario before? If so I would
appreciate assistance in how to resolve this issue. How can we
create a Purchase Order from the order received via Order
Management which will have a different value and allows us to
take a percentage as commission?>Thanks >null

Creation of PO's from Order Management

Required Business Scenario
Customer orders are received via the internet and imported into Oracle Order Management via an open interface table. The customer orders are processed by Oracle OM and converted to Purchase Orders which are then sent to suppliers (as no stock is held at our site). Goods are then shipped directly to the customer by the supplier. We take a commission for the service offered.
Problem
As we take a commission for the service described above, the value of the Purchase Order will be different to the value of the original order received via Order Management, however Oracle Purchasing does not allow you to place a Purchase Order on a percentage basis terms. (we will take a small commission as a percentage of the value of the original order meaning the value of the Purchase Order will be slightly less than the value of the original order). The following scenario attempts to explain the situation:
Order received via Oracle Order Management
5 units @ $20 = $100
Purchase Order created from above order (required scenario)
5 units @ $19.70 = $ 98.5
Our commission @ 1.5% = $ 1.5
Has anyone encountered this scenario before? If so I would appreciate assistance in how to resolve this issue. How can we create a Purchase Order from the order received via Order Management which will have a different value and allows us to take a percentage as commission?
Thanks
null

I came across your email on Oracle AppsNet. My company has the
exact same requirement. Did you ever receive any replys related
to this issue? If so would you be so kind as to forward them to
me? Thanks.
Required Business Scenario>Customer orders are received via the internet and imported into Oracle Order Management via an open
interface table. The customer orders are processed by Oracle OM
and converted to Purchase Orders which are then sent to
suppliers (as no stock is held at our site). Goods are then
shipped directly to the customer by the supplier. We take a
commission for the service offered. >Problem >As we take a
commission for the service described above, the value of the
Purchase Order will be different to the value of the original
order received via Order Management, however Oracle Purchasing
does not allow you to place a Purchase Order on a percentage
basis terms. (we will take a small commission as a percentage of
the value of the original order meaning the value of the
Purchase Order will be slightly less than the value of the
original order). The following scenario attempts to explain the
situation:>Order received via Oracle Order Management>5 units @
$20 = $100>Purchase Order created from above order (required
scenario)>5 units @ $19.70 = $ 98.5>Our commission @ 1.5% = $
1.5>Has anyone encountered this scenario before? If so I would
appreciate assistance in how to resolve this issue. How can we
create a Purchase Order from the order received via Order
Management which will have a different value and allows us to
take a percentage as commission?>Thanks >null

How to Ship Partial Quantities using an API - Oracle Order Management

Hi,
In Order Management I need to ship the Internal Sales Order Lines partially using an API.
I have done full shipping but if I trying the partially shipping it is also shipping fully.
I am unable to find the problem. Is there any set up missed?
How to do partial shipping.
I am giving the some part of the code please look into it and suggest me.
----**************************UPDATEING SHIPIN ATTR ***************************-------------
I_changed_attributes (X_count).delivery_detail_id := cos.delivery_detail_id;
I_changed_attributes (X_count).shipped_quantity := cos.shipped_quantity;
X_ship_date := cos.act_shipped_date;
X_slaes_order := cos.sales_order;
X_org_id := cos.org_id;
wsh_delivery_details_pub.update_shipping_attributes ( p_api_version_number => 1.0
,p_init_msg_list => I_init_msg_list
,p_commit => I_commit
,x_return_status => O_return_status
,x_msg_count => O_msg_count
,x_msg_data => O_msg_data
,p_changed_attributes => I_changed_attributes
,p_source_code => I_source_code
----***************************SHIP CONFIRM API ***************************-------------
I_action_code := 'CONFIRM';
I_sc_action_flag := 'B'; --'S'; -- Ship entered quantity. 'B' - Ship Entered Quantities, Backorder Unspecified
--'T' - Ship Entered Quantities, Stage Unspecified'A' - Ship All'C' - Completely Backordered
I_sc_intransit_flag := 'Y';
--In transit flag is set to 'Y' closes the pickup stop and sets the delivery in transit.
I_sc_close_trip_flag := 'Y'; -- Close the trip after ship confirm
I_sc_trip_ship_method := X_ship_method_code; -- The ship method code
I_sc_defer_interface_flag := 'Y';
I_sc_stage_del_flag := 'Y';
I_sc_create_bol_flag := 'N';
I_wv_override_flag := 'N';
-- API Call for Ship Confirmation
fnd_file.put_line(fnd_file.log,'Calling WSH_DELIVERIES_PUB to Perform Ship Confirmation');
fnd_file.put_line(fnd_file.log,'=============================================');
wsh_deliveries_pub.delivery_action ( p_api_version_number => 1.0
, p_init_msg_list => I_init_msg_list
, x_return_status => O_return_status
, x_msg_count => O_msg_count
, x_msg_data => O_msg_data
, p_action_code => I_action_code
-- , p_delivery_id => cos.delivery_id
, p_delivery_name => G_delivery_name
, p_sc_action_flag => I_sc_action_flag
, p_sc_intransit_flag => I_sc_intransit_flag
, p_sc_close_trip_flag => I_sc_close_trip_flag
, p_sc_create_bol_flag => I_sc_create_bol_flag
, p_sc_stage_del_flag => I_sc_stage_del_flag
, p_sc_trip_ship_method => I_sc_trip_ship_method
, p_sc_actual_dep_date => X_ship_date --P_act_shipped_dt
, p_sc_defer_interface_flag => I_sc_defer_interface_flag
, p_wv_override_flag => I_wv_override_flag
, x_trip_id => O_trip_id
, x_trip_name => O_trip_name
----***********************************************************************--------------------

Hi Shesh,
Thanks you for your replay.
I am tried Shipping transaction screen but here the ware house is WMS enabled I tried Oracle Mobile Terminal application to do this, but it is not accepting the partial shipping. May be some set up required or the process will be differ.
I will try your suggested API's .
Regards,
Prasanna
Edited by: 843676 on Apr 23, 2012 10:31 PM
I am not able to do the Partial Shipment or Backorder as mentioned above API's, but it is split the lines and all the lines are in same state (Awaiting Shipping)
Edited by: 843676 on Apr 24, 2012 2:45 AM

Is Paypal a supported Payment Method in Oracle Order Management?

Hi there -
Has anybody implemented Paypal as payment method for Oracle Order Management?
We are on 11510 and looking to add Paypal as payment method apart from existing Credit Card, ACH etc.
I found a very old (2008) note on metalink that says there is an enhancement request for this.
https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=HOWTO&id=351691.1
We use Paymentech as payment processor.
Let me know...
1. If it's supported with Oracle 11510
2. Anyone has any experience implementing it.
thanks,
Edited by: techy on Oct 25, 2010 12:56 PM

Hi Stephen-
First of all thanks for your response.
Please note that I am not talking about using Paypal as payment processor (similar to Paymentech) but I am talking about using "Paypal" payment method for getting payments from your customers.
As per my brief understanding, I know that Paypal too provides payment processing functionality where I can get my customer Credit Card, bank accounts etc. validated through paypal tool (I think it's call payflow pro similar to paymentech).
Again, we are on 11510 right now so R12 functionality may not be useful for us.
Also, we have already integrated and been using paymentech for payment processing for Credit Cards, ACH etc within 11510. There is no issue about that.
I hope this is clear.
Edited by: techy on Oct 25, 2010 2:42 PM

Defaulting setup in Oracle Order Management

Hello Guys,
I am trying to add SHIP_FROM_ORG in the defaulting setup's for line level of OM. Could you guys give me a clue and that will be great.
Problem---> Opening SO form in OM, it is throwing an note "Cannot get Valid Name for - Ship_from_org"
That's why i am trying to set that field in defaulting setup's.
Thanks
Vinoth

API for Quote in Order Management is OE_ORDER_PUB.PROCESS_ORDER, Note this is different from CRM ASO_QUOTE_PUB
This is the same as for regular Order excepting populate TRANSACTION_PHASE_CODE = 'N'
To create an Order from the Sales Quote you may have to fire 2 workflows OE_NEGOTIATE_WF.Submit_Draft and OE_NEGOTIATE_WF.Customer_Accepted prior to OE_Order_Book_Util.Complete_Book_Eligible
Hope this helps someone

Order Management/order to cash???

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