OSX 10.4-TIGER USING MAIL 3.4-CAN'T RECEIVE OR SEND.

all the settings, I mean allllllll of them, have been checked, rechecked and after this I went to my isp tech support---the fellow maintained that all my inputs---settings were correctly done.
would it be best to re-install the os again?
is that likely to be the solution?
tempted to just hurl this machine out the window...but I might hit somebody ...
and I had this idea[God knows where it came from lol] that pcs were useless and so on and so on!
...assistance to keep sane at this stage, is required.
like I said, alll the settings are done correctly, so don't go there, please.
thnx in advance.

Thanks...This is a new install of OS X10.4.
One other thing Karen, there appears, a ''connection doctor''[?]-at some point, after clicking on the button to initiate, which maintains that the account is in fact enabled and working but attempting to send/receive[get mail], nada! the button to--send---mail in a letter is 'grayed out'....very strange really. no idea what to do.
the install went reasonably well other than this oddity.
One other issue--the digital-audio output[no controls over the volume].
I took the digital output cable from it's port and re-inserted it[after a reboot-this trick is a recognised [potential] resolve for this problem].
Thnx now,

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