Our firefox crashes as it starts up. Can't find any solutions that work on your website. Have to have firefox for business purposes. Please help!

Hello,
We have used Firefox for years. We have Mac 10.6.8 and Firefox 11.0. It has been working fine until today. I have no idea what could have messed it up. Now every time we try to start it up an error box appears announcing that the application has crashed. My computer has already sent you quite a few error reports. I have to have Firefox for business purposes. Would appreciate help as soon as possible.
Thank you,
Nikol Jones

Please do the following:
Visit www.getfirefox.com in safari, download and install Firefox 17.0.1. Try to open Firefox. If that doesn't work, follow these instructions:
#Open the Finder by clicking the smiley face icon in the dock.
#Navigate to the following directory: ''~ / Library / Application Support / Firefox / Crash reports / submitted''.
#Now, you should see a list of files that contain reports. Click the gear icon in the toolbar (or open the ''View'' menu), then select ''Arrange by'' > ''Creation date'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

Similar Messages

Maybe you are looking for

  • Mapping issue, "many to many"  mapping

    Hi specialists! I have to map this structure: source segment_1   (1...n) key_1 aaa bbb segment_2   (1...n) key_2 ccc ddd Target: segment_2 ccc ddd The condition is segment_1=>key1 = segment_2=>key2 The problem is that I need to check each segment_1 w

  • Notes app Automatically Sending New Notes to Outlook

    Whenever I create a new note in the Notes app, it some time later shows up as an email in my Outlook (2007) Inbox. I don't tap the "send-to" button at the bottom of the new note, it just happens on its own. I do have my email account listed in the No

  • InDesign:  Opening documents question

    Hello, I have recently upgraded to ID CC 2014 from CS 5.5.  When using 5.5, ID presented  me with a window displaying recent files, allowing me to choose the file I wished to open.  I don't see that on the most recent version, and I miss it.  Is ther

  • ASN Error on Save / publish -"Posting Illegal Statement" ABAP Runtime error

    Hi All, I am working on the ASN Scenario in SNC 7.0. Whenever I create an ASN in the SNC web UI and Save or/and Publish it, the following actions occur: 1. I get the message "ASN got saved / published successfully" in the SNC Web UI 2. Everytime I do

  • Set a path for ap

    Hi: I want to set path let ap can use, e.g: web_home="/var/www/html" then ap can call a file with relative Path, where/how shoule I set the path export? Thank you newbit