Our hard drive on our 27in Mac crashed and was replaced. Is there any way to get our music/movies from our iTunes account back?

Our hard drive crashed (it was the one that was recalled) and Apple replaced it. Is there a way to access our iTunes account and get our music/movies back? Or do we have to re-download everything? What about music we purchased?

Perhaps without a lecture level 10, it has long been a basic requirement to backup one's computer. Of course who would have thought one would have to backup something that is downloaded from a premium service like Apple's iTunes with the iCloud.
Much of the media purchased from Apple appears to be redownloadable, except for things that are arbitrarily not (because of licensing or whatever, but these reasons are not apparent to us, the lowly customer).
This is hard to understand until one has a problem, and finds the article listed above, or tries to enter a support ticket and ends up in the forum with someone who has obviously answered too many questions.
So how about we ask that a product manager at Apple consider a novel new feature - provide an online locker for movies purchased with real money through iTunes.
Let's call it iCloud and tell the world about it!

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HT201364 i have all the requirements except 8gb of available space. my mac only has 4gb capacity.is there any way to get a smaller version of the mavericks software?

I have all the requirements except8gb of available space. my mac only has 4gb capacity.is there any way to get a smaller version of the mavericks software?

That refers to free disk space, not RAM. If your computer has 4GB of RAM, that's enough. If it only has 4GB of free disk space, you need to delete content from the internal drive; for best results, free up at least 20GB.
(97356)

HT203167 my computer crashed and lost my itunes, now i have a new computer...is there any way to get my music back from my account

my computer crashed and lost my itunes, now i have a new computer...is there any way to get my music back from my account

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy to put everything back.
If for some reason you have failed to backup, not good, then you can redownload some purchases in some countries.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I imported the info from my phone to my wife's phone by mistake. She lost her contacts, texts, and photos. Is there any way to get that stuff back? Could it be stored on our Mac somewhere?

I imported info from my phone to my wife's phone by mistake. She lost her photos, texts, and contacts. Basically my phone is her phone now. Is there any way I can get her stuff back on her phone? We also have a Mac computer. Could that info be saved on it?

If there's no backup, then there is nothing to restore.
In iTunes, under Edit > Preferences > Backups it should list the name that was assigned to the device.

I accidentally formatted my portable hard drive when setting it up for time machine. Is there any way for me to get back my lost files?

I have an external hard drive of the brand Western Digital.
Before I got my iMac I moved a lot of my important files from my PC to the hard drive and today I went on and connected it to my iMac to move my files over to it.
When it had connected a window popped up that asked if I wanted to use this hard drive with the program Time Machine and create backups. Without thinking it trough enough and reading the warning properly (I'm stupid I know) I clicked "yes". I then realised how stupid it was and cancelled the formatting of the hard drive. But somehow the program still managed to delete all my important files and can't find any way to get them back. Neither can I connect the hard drive to my PC anymore so I can't check if the files are still there (which I doubt they are since I can't see them on my iMac either).
And now I wonder: is there any way for me to get back my lost files or are they lost forever?
Thank you in advance!
//Gina

A data recovery specialist or some data recovery programs should be able to help. Most format simply rewrite the directory tree saying no files are on this disk. The bits that represent the files are still flipped appropreiately so they still exists, you just don't have the location info to get at them. Secure formats and erases rewrite each bit to a zero or 1 or random so the data is then truely gone. This type of format takes a long time to complete.
I'm not making a recomendation of a particular program but here is one company that does what you ask:
http://www.remosoftware.com/mac-recovery The cost is pretty high but I'm sure they don't sell many copies and need to cover their development costs.
Good luck and don't write anything on the freshly formatted disk until you decide what to do.

My mac only has 1gb ram. is there any way to get osx mountain or lion?

I have an '07 macbook and it has 1GB of ram. my mac currently runs on 10.6.8. I would like to update to osx mountain lion or even lion but my mac doesnot have 2GB of ram and i do not want to upgrade it. Is there any way i might be able to get mountain lion or just lion without upgrading my ram?

These are good online stores for Mac compatible RAM
OWC http://eshop.macsales.com/shop/memory/MacBook/DDR2/ - They offer Mac tested RAM at very good prices.
Crucial Memory http://www.crucial.com/ - good place to buy RAM from all over the world. They also have an excellent memory selector that allows you to choose memory based on your computer's model
Data Memory Systems http://www.datamemorysystems.com/apple-memory.asp - another good, cheap place to buying RAM if you live in the U.S.
Here are instructions on replacing RAM in a MacBook with a removable battery. http://homeoffice.consumerelectronicsnet.com/articles/viewarticle.jsp?id=44404
If you don’t have the tools to open up the MacBook OWC has a set for $5.
http://eshop.macsales.com/item/OWC/TOOLKITMHD/
You can put two 2gb RAM sticks in your model 2,1 but it can only use 3,3gb. This is a hardware limitation and cannot be changed.
http://en.wikipedia.org/wiki/3_GB_barrier
http://www.everymac.com/systems/apple/macbook_pro/faq/macbook-pro-core-2-duo-3-g b-memory-limitation-details.html
OWC tests have found that there is a slight speed increase with having two 2gb sticks in rather than one 1gb and one 2gb. Your model is in the gray lines at the bottom of the graph. http://eshop.macsales.com/shop/Memory_Benchmark/Apple_MacBook/

The hard drive on my computer recently failed and was replaced. How do I get my playlist from my iPod to iTunes on my computer?

Recently, my hard drive crashed and we were unable to transfer my iTunes playlist to the new hard drive. I have all of my music on my iPod Touch. How can I copy it all back to my computer? Thanks!

iDevices are not backup devices.
Use the backup of the computer to put everything back.

HT1296 i had to have my computers hard drive reformated so of course lost all the music in itunes. Is there any way to get the music from my ipod back on my computer and add new music to ipod?

After reformating my computer isit possible to get the music from my ipod back on the computer and to add new music that I have downloaded?

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

I had photoshop installed fine. We had to replace our hard drive, but had a full backup and everything else is working except for elements. This is the message I get -Some of the application components are missing from the Application directory, Please

I had photoshop installed fine. We had to replace our hard drive, but had a full backup and everything else is working except for elements. This is the message I get -Some of the application components are missing from the Application directory, Please reinstall the application. I have reinstalled, but am getting the same message.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
You can also try to repair the places database with this extension:
*https://addons.mozilla.org/firefox/addon/places-maintenance/

I have Adobe Photoshop CS5 installed in two computers. The hard drive of my home computer crashed and I had no time to deactivate the software. The hard drive needed to be formatted. How can I activate the software CS5 again ? Thank you for an answer.

I have Adobe Photoshop CS5 installed in two computers. The hard drive of my home computer crashed and I had no time to deactivate the software. The hard drive needed to be formatted. How can I activate the software CS5 again ? Thank you for an answer.

If it's the same computer, same CPU and same HD, no de-activation or re-activation should be necessary.
Install from scratch and apply all updates manually.
Please do a forum search. I and others have repeatedly answered the question about failed updates of CS5 a whole bunch of times recently.
Bottom line: the Adobe auto updater is utterly useless in CS5 and prior versions. You need to download the updates and apply them manually yourself.
I and others have even supplied the links for Mac and Win, which you haven't even bothered to specify.

I'm trying to download my Master CS6 onto a new hard drive because my old one crashed and I keep getting a message saying " Cannot write the file" or "I don't have permission to access the requested resource." ? What does this mean?

I'm trying to download my Master CS6 onto a new hard drive because my old one crashed and I keep getting a message saying " Cannot write the file" or "I don't have permission to access the requested resource." ? What does this mean?

Yes- it is a Mac. I went through adobes system requirements and re- downloaded supportive software. The notice seems to happen near the end of the down load with the messages above. I'll look into your suggestion. Thank you- appreciated.

HT1329 My hard drive crashed. Is there any way to get my songs onto my new computer without re-loading all of the CDs. I did not make any purchases through the itunes store. Have never used icloud. The songs are on my ipod.

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See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

Is there any way to get my photos FROM my iPod Touch back onto a new hard drive?

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It syncs the photos taken with the iPod (really an old iPhone 3G without phone service) but not the folders which I synced from the old hard drive to the iPod over the past year.

thank you for the tip.
Yes, my computer was backed up. for reasons way too complicated to go into here, these particular folders were not part of the backup.
Thanks again for the help.
jglaiche

I've cleared almost 30 gig off of my hard drive in the past 2 weeks, and it will temporarily show that in the Get Info box. But hours later, I am still getting a disk full error and all of the memory has disappeared.

I've cleared almost 30 gig off of my hard drive in the past 2 weeks, and it will temporarily show that in the Get Info box. But hours later, I am still getting a disk full error and all of the memory has disappeared. I have cleared my backup logs from Time Machine, checked the mail folder, cleaned out tons of photos and videos and it still keeps filling back up.
In checking the log files, here is the message repeated over and over....
Jul 4 07:18:13 Donald-Keele-Jrs-iMac-123.local CalendarAgent[213]: CoreData: error: (21) I/O error for database at /Users/donjr/Library/Calendars/Calendar Cache. SQLite error code:21, 'unable to open database file'
Jul 4 07:18:13 Donald-Keele-Jrs-iMac-123.local CalendarAgent[213]: Core Data: annotation: -executeRequest: encountered exception = I/O error for database at /Users/donjr/Library/Calendars/Calendar Cache. SQLite error code:21, 'unable to open database file' with userInfo = {
NSFilePath = "/Users/donjr/Library/Calendars/Calendar Cache";
NSSQLiteErrorDomain = 21;
Jul 4 07:18:14 Donald-Keele-Jrs-iMac-123.local cfprefsd[180]: CFPreferences: error creating file /Users/donjr/Library/Preferences/com.apple.iPhoto.plist.t3l894p: 28
Jul 4 07:18:30 Donald-Keele-Jrs-iMac-123.local Printer Pro Desktop[275]: Empty task
Jul 4 07:18:33 Donald-Keele-Jrs-iMac-123.local Microsoft Sync Services[8149]: [0x16697c0] |ISyncSession|Warning| com.microsoft.Entourage2008: transitioning to cancel - session cancelled by server: Client 'com.microsoft.Entourage2008' tried to start a session for the plan 45AD80C3-0D52-4CF2-8CBA-103564B6C47C and the plan no longer exists.
Jul 4 07:18:33 Donald-Keele-Jrs-iMac-123.local Microsoft Sync Services[8149]: Warning: NSBundle NSBundle </Applications/Microsoft Office 2008/Office/Microsoft Sync Services.app/Contents/Resources/MicrosoftOfficeNotes.syncschema> (not yet loaded) was released too many times. For compatibility, it will not be deallocated, but this may change in the future. Set a breakpoint on __NSBundleOverreleased() to debug
Jul 4 07:18:33 Donald-Keele-Jrs-iMac-123.local Microsoft Sync Services[8149]: Warning: NSBundle NSBundle </Users/donjr/Library/Sync Services/Schemas/MicrosoftOfficeNotes.syncschema> (not yet loaded) was released too many times. For compatibility, it will not be deallocated, but this may change in the future. Set a breakpoint on __NSBundleOverreleased() to debug
Jul 4 07:18:45 Donald-Keele-Jrs-iMac-123 kernel[0]: (default pager): [KERNEL]: default_pager_backing_store_monitor - send LO_WAT_ALERT
Jul 4 07:18:45 Donald-Keele-Jrs-iMac-123 kernel[0]: macx_swapoff SUCCESS
Jul 4 07:19:31 Donald-Keele-Jrs-iMac-123.local Printer Pro Desktop[275]: Empty task
Any ideas on what to do next?
I'm running and iMac 20-inch early 2009
Processor 2.66 GHz Intel Core 2 Duo
Memory 8 GB 1067 MHz DDR3
Graphics NVIDIA GeForce 9400 256 MB
Software OS X 10.8.4 (12E55)

Step 1
Quit Calendar. Triple-click the line below to select it:
~/Library/Calendars/Calendar Cache
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window should open with a file named "Calendar Cache" selected.
Move the selected file to the Trash. There may be one or two other files in the same folder with names that begin in "Calendar Cache". If so, delete those files too.
Step 2
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash as well:
iPhoto ▹ Empty Trash
Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
To locate large files, you can use Spotlight. That method may not find large folders that contain a lot of small files.
You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual. Quit it if it's running.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders. It may take some minutes for ODS to list all the files.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with ODS, quit it and also quit Terminal.

I have the app "viPlay" on my iPad and iPhone. Is there any way that it could be available for the Apple TV? I'd like to access my personal videos from my hard drive using the Apple TV through the 'viPlay' app.

I have the app "viPlay" on my iPad and iPhone. Is there any way that it could be available for the Apple TV? I'd like to access my personal videos from my hard drive using the Apple TV through the 'viPlay' app.

Welcome to the Apple Community.
Nobody here will have any information about that since the community is only made up of users like you or I. Anything else is mere speculation and speculation is not permitted here under the Terms of Use for these communities.
Any responses you may receive may well be removed and would be wholly unreliable in any case.
If you believe that Apple's product may be enhanced in anyway you can leave feedback here.

Our hard drive on our 27in Mac crashed and was replaced. Is there any way to get our music/movies from our iTunes account back?

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