Our iPad air keep kicking out of the Apple TV. None of the other iPads we have on the same network and the same content do this. The program kicks off the AppleTV and starts playing on the iPad about every 10 minute
We have used the 2 Apple TVs and the 5 different IPads successfully on both Apple TVs. But the iPad air, on the same content, on the same network, on the same Apple TV drops off the Apple TV and the content starts playing on the iPad. When we choose Apple TV on the AirPlay button, it starts playing on the TV again. It does this about 6-7 times an hour. We have the latest software update. We have also deleted and reinstalled the App to play the context (iView) and it still does this.
Hey there TandViv,
It sounds like your other iPads work correctly when Airplaying to your Apple TV, but one disconnects about ever 10 mintues or so. I have a few thoughts for this issue you are seeing. First, try closing all the apps:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the phone and test it again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists try resetting the network settings on the phone and see how that works:
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
From: iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
If the issue persists, I would next backup your device to iTunes, and restore it:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
All the best,
Sterling
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