I was recently prompted to update iPhoto and make changes to the library. I did it but it keeps hanging up in step 5 or 6 and won't complete the cycle. I have used force quit, rebooted and started again several times. How do i get this to work?
I was recently prompted to update iPhoto and make changes to the library. I did it but it keeps hanging up in step 5 or 6 and won't complete the cycle. I have used force quit, rebooted and started again several times. How do i get this to work?
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
If that fails:
Restore from your back up, repair the Library and try again.
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I have installed the cars 2 app mate on a ipad 2 from an ipad 1 synced with itunes account.. all is working except this app. After many times of un installing and re installing aswell as talking to apple tech suport this app is still not working.... its there it just has no function...... how can i get this installed and working, my grandson is autistic and uses this app many hours a day........ it is important for me to get this up and running again for him.......
(1) So, I found a youtube video showing how to open up my iMac and replace a Disk drive. I opened it. I removed the disk drive. I opened the metal cover of the lid of the disk drive. It was clean and immaculate; so, it destroyed and debunked the dirty drive theory. But, just to make sure I sucked around the optical sensor with a vacuum and gently brushed it with a Q-tip.
(2) I then watched a you tube video showing how the drive operated (it was a drive supplied with power outside an iMac with a transparent cover unlike the opaque metal cover that we have on our drives). My scientific curiosity started to wonder if somehow the mechanical part (of the electro-mechanical assembly) was locked or jammed. So, I started messing with the arms with the utmost care after watching the video to see if i could move them manually. Yes on some. The main arm that is linked with the drive motor was immovable. The rest I played with a little bit, took great notice in the start of the video to see how the arms looked before inserting a disk. I then put it all back together.
It works now. My guess is that taking it out and then placing it back in along with the resetting options that others have done was the trick. I believe it is a possibility that the hard drive became locked mechanically in some strange manner after ejecting a DVD in conjunction with the uploading of the new OS. I believe the actual removal, reinstallation, and resetting of the drive put everything back into sync. My computer sits in a climate controlled dust free environment. I knew for a fact that this hard drive was OKAY. -
I was recently prompted to update my Itunes player to the latest version. I'm using Windows Vista. I was left with an error message MSVCR80.dll and consequently no new update. I uninstalled the old version and have tried to reinstall manually several times. No luck. Consequently I have no player.
Any ideas for a fix?Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Why does my iphoto seem to get "stuck" a lot of the times when I try to exit it to the point where I have to "force quit" it and how do I fix the problem that causes it?
With the amount of information you've provided it's impossible to offer a potential solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running?
does this only happen when you try to quit iPhoto?
what fixes have you tried?
where is your library located?
did you apply any updates or upgrades just prior to the problem occurring?
are you running a "managed" or "referenced" library?
what type of Mac?
how much free space on your boot drive?
Happy Holidays -
hi after updating to Mountain Lion, it becomes difficult to quit Mail, always have to Force Quit. And while Mail is on standby, the fan keeps on running full power, the laptop is hot. Why is this happening?
If your computer was hot it wasn't asleep - it either didn't go to sleep or it work up after you put it to sleep. I've seen both things happen. First, read this article and follow the instructions.
1) For the next few days/weeks pay attention to the blinking light on the front of your computer when you close the lid. Don't put the computer into your backpack/case until it begins to blink. Wait a minute or so after it starts to blink to make sure it doesn't stop blinking - the signal it woke back up.
2) having followed the above instructions, if you take the computer out and it is hot again or if you take it out and discover it has powered down (you'll know this because when it starts up the battery will be drained and you'll see a progress bar over a ghostly display that will eventually become normal) immediately start the Console program and perform a search on 'sleep' and then 'wake'. This should bring up all the recent log files about sleep state changes (going to sleep and waking up). You should see one for when you put the computer to sleep and put it away and the next one should be just after you got it out. You'll find at least one though that shouldn't be there. That will tell you when the computer work up (when it shouldn't have) and might give a clue as to why.
One of the whys could be a magnet that is making the computer think the lid has been opened. -
Not sure what I did, but Preview continues to stay frozen even after force quitting, rebooting and reopening. It seems like it is trying to open all 720 pdf documents I have on my internal memory. That's my best guess... I really don't know what happened. I've tried clicking the 'close windows when closing application' option under general settings and every other thing I've seen listed on help sites... nothing is working. PLEASE HELP?!?
Back up all data. Quit Preview if it's running.
Hold down the option key and select Go ▹ Library from the Finder menu bar. From the Library folder, delete the following items, if they exist:
Containers/com.apple.Preview
Preferences/com.apple.Preview.LSSharedFileList.plist
Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist
Saved Application State/com.apple.Preview.savedState
Log out and log back in. Launch the application and test. -
My iPod Classic is seen by Windows but not by iTunes. I have reset it, gone to disk mode and it won't show up in iTunes. There appears to be music on it in a file called MUSICSAVE. How can I get this to work with iTunes again?
1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.
<Link Edited By Host> -
My laptop has broken and i have been given a new one by apple - this has changed my serial number so my Adobe Ps,Ai etc are not working and say my licence has expired. How can i get this to work?
uninstall anything adobe 'migrated' to your new mac, clean and then properly install, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
if you need an activation count reset, http://helpx.adobe.com/x-productkb/global/service1.html -
Email messages from my icloud account update on all my devices showing if they have been read and if a reply has been sent. This does not happen with my tinyworld (TalkTalk) email account. Can I (how can I) get this to work with TinyWorld?
You have to look at the email protocol being used. the Apple email system uses IMAP, does Tinyworld use IMAP or POP?
Does the email system permit delivery receipts to be requested?
Just some of the things one needs to determine from the information provided by the email service provider. -
I am using Numbers on my iPhone5 and cannot get the app to do a simple (SUM) calculation. It shows the formula correctly in the cell, but all I get for my long list of numbers to add is 0. How can I get this to work?
Oaky, at least we got that far. Next step is to determine if all those "numbers" are really numbers. Changing the format to "number" doesn't necessarily change the string to a number. The string has to be in the form of a number. Some may appear to you and me as numbers but will not turn into "numbers" when you change the formatting from Text to Number. Unless you've manually formatted the cells to be right justified, one way to tell if it is text or a number is the justification. Text will be justified to the left, numbers will be justified to the right.
Here are some that will remain as strings:
+123
123 with a space after it.
.123 -
I purchased Acrobat Pro for Mac on Amazon. When I try to register with the registration code they give me, it doesn't work. (It has letters and the registration boxes won't accept letters.) How do I get this to work?
If you don't have original install disks for your Mac, you can order replacements disks directly from Apple at a nominal cost. The original install DVDs are required to reset the password.
If you have no data on your drive that you want to keep, you can boot up from the OSX Snow Leopard disk and install OSX SL.
Insert the Snow Leopard DVD and hold the C key during startup. The Mac should boot from the CD/DVD drive into the installer.
Follow the prompts, erase the disk and install OSX Snow Leopard. -
After updating to Firefox 5 my Realplayer Recorder is not working due to that add on not being compatible. How do I get this to work again?
Blue
It sounds like you restored from an old back-up. Did you back-up just before your software update? It will use your last one and if your last back-up was a ywear old then it will use that one.
In general, if you are getting these messages on your iPhones select logout (when you get that Apple Id request) and then log back in with your newer ID.
Sorry for your losses.
Cheers -
I have a charge on my CC that does not track to any purchases nor do I have an email receipt. Can anyone tell me where/how I can get this deleted (charge is from 04/08 so nearly two weeks old)? Thanks!
Apple could not tell you who else might be using your credit card, so there's no point in trying to contact them. All they could discuss with you is your own iTunes Store account, and if there's nothing in your purchase history, the charges almost certainly aren't coming from there. Again, you should take this up with your bank/credit card company and report these charges as fraudulent. They probably will cancel your card and issue you a new one.
Regards. -
I have been trying to send my Non Apple friends/family messages from my I Pad. How do I get this to work??
It won't. iMessage isn't an SMS service. It's for Apple-to-Apple and uses cellular data. SMS uses a cellular SMS plan, which does not come with your iPad. You'd have to have a cell phone to send texts like that. Alternatively, you can find an instant messaging app like Skype (they do messaging, not just video chat) or MSN Messenger that goes across platforms. You install it, they install it, you can chat with them.
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My Safari browser is stuck on a webpage "survey.tubgalley.xyz...." and there is a pop up with "Congratulations, you are today's lucky winner, Click OK to continue". ( I have not of course clicked on it!).
I have tried quitting Safari, and shutting down my computer.
I have block pop ups enabled in preferences.
I have Mac OS X 10.7.5
2.5 GHz Intel Core i5
4 GB 1333 MHz DDR3Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect everything targeting the Mac.
3. The very best way to prevent the most attacks is for you as the user to be aware that
the most successful malware attacks rely on very sophisticated social engineering
techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
your computer is intended to entice you to install their malware thinking it is a
protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.
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