Outlook 2010 templates discard changes when sending

I have a number of simple Outlook .oft templates with recipients list, subject, and body of message filled in. When opening one in Outlook 2010, I will usually need to make a small change to the body of the text. After the message is sent, if I go to the
Sent items folder to review the message that actually went out, I’ll see that the body of the message reverted back to the saved template version and all updates were lost. The recipients and subject fields and any attachments will be correct, just the
message body will revert. I tried it on a second computer with the same version of Outlook (14.0.5128.5000) and was not able to recreate the issue.

Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, the issue might be caused by
your virus scanner.
If you are using Antivirus software such as NOD32, try to turn it off to see if it works.
If it doesn’t work,
Then try to start Outlook in safe mode [hold ctrl key while startup] to see if this issue is caused by add-ins. If it works fine in this situation, try to disable add-ins.
How to do this, you can refer to this article:
http://office.microsoft.com/en-us/help/enable-or-disable-add-ins-in-office-programs-HA010034127.aspx
If all of above has no avail, try to create a new outlook profile, see here:
http://support.microsoft.com/kb/829918
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can
do for you, please feel free to let me know.
Sincerely
Rex Zhang
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

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