Outlook 2010 - Recurring Meeting Change Notifications
An organizer created a recurring meeting with two people.
The organizer modified the start and end time for one of the occurrences. Both attendee's accepted the change to the occurrence.
But, the organizer received three accepted notifications. Two from person A, and one from person B. The organizer received acceptance notifications from both person A and B. But, the organizer also received a recurrence series accepted
notification from person A.
Is this normal? Or a bug?
The legal assistant is worried that there is something wrong with the COO's calendar.
Organizer has Editor permissions to person A but person B.
Versions:
Windows 7 64 bit SP1, Outlook 2010 SP2 and Exchange 2010 SP3 RU6
Thanks
Ron
Hi,
Does this happen to any events that Person A involved, or just for this specific meeting?
My first thought is about the third party interaction. Please check whether the
person A in your case syncs his Outlook calendar with any other devices, like iPhone, iPad, BlackBerry... When he/she syncs Outlook calendar on the other devices, it will automatically send acceptance notification to the organizer of the event again.
There are some other possible reasons which might also cause the issue. You might also need to check below aspects:
Check your delegate/manage scenarios.
Cached Exchange Mode, try in online mode and see if issue persists.
Disable anti-virus scanner program and verify result.
Hope this helps.
Thanks,
Ethan Hua CHN
TechNet Community Support
Similar Messages
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Outlook 2010 Recurring meeting and notifications
I am trying to get a better explanation on how Outlook 2010 works with recurring meetings.
We have seen some crazy behavior and it may be by design.
If a user schedules a recurring meeting and invites 10 people to the meeting. They all get on invite sent from the users account. You will see one invite sent out.
If the organizer modifies a meeting in the series, everyone in the series will get a notification that the meeting was modified and you will see a separate email sent out to each recipient.
If the organizer continues to modify individual meetings in the series, users will continue to get separate invites and you will see separate invites sent in the organizers sent items.
Now if the organizers goes and modifies the series by changing anything, a separate update will be sent to all recipients for every meeting in the series that was modified and one for the meeting occurrence itself.
Am I correct?
Thanks
Paul.Hi,
When the meeting is created, the organizer should be sending one
invite out, this is correct.
But each update should also be one including all attendees instead of ten to each single one.
You may try sending an update on OWA, will the update be one to all or ten to every single one?
If this issue only happens in Outlook Client, not on OWA, please run Outlook in Safe Mode to determine if it's 3rd-party add-ins related, if some add-ins control this, the updates may not be handled as it should.
We can also create a new profile to setup the account, check if this issue persists:
http://support.microsoft.com/kb/829918/en-us
I have found this blog, which helps users understand more about meeting updates:
http://blogs.technet.com/b/outlooking/archive/2012/06/11/understanding-meeting-updates.aspx
Please feel free to post back.
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Melon Chen
TechNet Community Support -
In outlook 2010 can you change the meeting organizer?
I need to subsitute a co-worker as the organizer of a meeting setup in Outlook 2010. Can/How do I do that?
Hi Brenda,
James is right.
We are unable to change the meeting organizer, unless delete the meeting request, and let the new organizer send the meeting request again.
Thanks,
Evan
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I have iCloud CP installed on Windows 7 with outlook 2010. When someone sends a meeting invite, it does not show up in the inbox. The meeting shows in the calendar but not in the inbox. This only happens on windows machines with iCloud installed.
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Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, the issue might be caused by
your virus scanner.
If you are using Antivirus software such as NOD32, try to turn it off to see if it works.
If it doesn’t work,
Then try to start Outlook in safe mode [hold ctrl key while startup] to see if this issue is caused by add-ins. If it works fine in this situation, try to disable add-ins.
How to do this, you can refer to this article:
http://office.microsoft.com/en-us/help/enable-or-disable-add-ins-in-office-programs-HA010034127.aspx
If all of above has no avail, try to create a new outlook profile, see here:
http://support.microsoft.com/kb/829918
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can
do for you, please feel free to let me know.
Sincerely
Rex Zhang
Please remember to mark the replies as answers if they help and unmark them if they provide no help. -
Outlook 2010 Calendar meeting appointment organizer issue
We are experiencing this major issue in our environment.
User creates a meeting appointment with multiple recipients (internal and external), when meeting accepted by multiple users; calender item's organizer field changes to only the organizer. Hence, user unable to add/remove any recipients in the "TO"
field although user is the organizer. Everything is grey-out. User can only see the recipients in the Scheduling Assistance but unable to edit anything.
Has anyone experienced this issue? any fixes?Hi,
I still have some questions about this issue:
1. "calender item's organizer field changes to only the organizer" Isn't this expected?
2. It seems the organizer doesn't have the permission to edit the meeting and the attendees, could you please confirm whether the organizer invited any distribution group which the organizer himself is a member of?
Please provide some screenshots about this issue too, like the "grey-out", this will help me understand the issue more clearly.
To protect your privacy, please send the information to our email address:
[email protected]
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected] -
Pick from multiple rooms, when creating recurring meeting
Say I have a recurring Tuesday 10-11AM meeting I want to book in Outlook for the next year. I would like to book it in the room "Shasta", because it has the best teleconference equipment, but it's not a deal-breaker if I have to
be in anther conference room..
But it turns out that next month on August 18th, Susan has already booked Shasta in the same timeslot, causing a resource conflict with "Shasta. Even if this is the only conflict, my entire meeting series gets declined.
My options at this point are grim. I can partition my recurring meeting into a pre-August 18th partition, and a post-August 18th partition, with a third single instance on August 18th in some room other than Shasta. My attendees have
to suffer 3 invites. There are also some other really painful things i can do to book the meeting, such as manually booking each of the 52 instances etc.
Bottom line is, I shouldn't have to spend 1-2 hours booking a meeting, and confusing my attendees with a half-dozen Meeting Update notifications due to room changes.
Is there an after-market utility or some trick I can use to say:
"Book a recurring weekly Tuesday meeting from 10-11AM, 52 instances. My first room choice is Shasta, my second room choice is Alps, third room choice is Morgue, fourth room choice is Eiger."
And it will figure out the rooms for me?
Thanks very much for your time.
-Jeff
ps: For now, don't worry about platform or version of Outlook. I'm open to all ppossibilities I use Outlook for Mac. It's lacking in feature parity,
much like Office for Mac, so I book my meetings and organize distro lists through Outlook Web Access, and I also have a VMWare instance of Windows running for when I need some functionality that is only available in the Windows version of Outlook.Hi Jeff,
In Outlook side, if there are any conflicts in your recurring meeting, we can pick out the conflicts then open just this one instance of recurring meeting, change the location to another room, and send updates to all attendees.
After changing locations for all conflicts meeting one by one and the changed rooms also have accepted all updates, the organizer can open the entire series of recurring meeting in Calendar and send updates to all attendees without change anything. Now,
there should be no conflicts and the recurring meeting should be accepted by the room mailbox.
Additionally, this scenario which the behavior of the
Resource Booking Attendant may seem confusing when it comes to processing a recurring meeting request where individual recurrences conflict with existing calendar items can be managed by calendar processing settings in Exchange server side. The Exchange
administrator can use
Set-CalendarProcessing in Exchange 2010 to allow recurring meeting conflicts and set Max conflict instances. For more information about it, please refer to:
http://blogs.technet.com/b/exchange/archive/2011/02/07/3411956.aspx
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Winnie Liang
TechNet Community Support -
Hi all,
have a peculiar issue with Outlook not sending out a template that has been updated. Windows 7. Outlook 2010.
I created a template using HTML and saved it as an .oft in a folder on our network. When a colleague opens the template, she modifies the subject and portions of the body. Her editor is also HTML.
When she hits send, the text in the body reverts BACK to the original template text. The subject header DOES update. Very peculiar.
Any suggestions?
Muchly appreciated.
MHi,
Did you install any antivirus software on your computer? If so, please try to temporarily turn off them to check the result.
If it doesn't work, please try to open Outlook in safe mode to check if this issue is cuased by problematic add-in. To do this, exit Outlook, press Windows key + R to open the Run box, type
outlook.exe /safe and press Enter.
Here is a similar issue:
http://social.technet.microsoft.com/Forums/office/en-US/2d5043fc-66fa-4d37-9b37-ec37226b01d3/outlook-2010-templates-discard-changes-when-sending?forum=outlook
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TechNet Community Support -
Sync Outlook 2010' Contacts with iTunes
How can I define on iTunes settings, that My Outlook 2010 Contacts, will change the Contacts details on iTunes( and of course my iPhone 4 ) ?
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Can I sync the iphone contacts with itunes on the Macbook AND the Windows XP computer?
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* Outlook 2010 calendar
* music
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* contacts
OR
from Windows XP:
* Outlook 2010 contacts
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from Macbook:
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OUTLOOK 2010. Does not reply to emails using the same address that received it.
Hello,
Since last week our Outlook accounts are not working properly, when users reply a message it does not reply using the same address that received it, it appears the personal account instead.
We are using exchange accounts, using Outlook 2010 and the accounts affected are automapped to a principal account (.ost).
We already tried to recreate outlook .ost profile, repair Outlook installation, reinstall Office.
Can somebody help?
Thanks in advance.Hi,
We have received many reports as your description since last week. It sounds like the sending behavior in Outlook 2010 has been changed by some Windows/Office update and goes back to the behavior before.
Before we go any further, I have to mention some of the history for Outlook 2010. In Outlook 2010 without SP1, Mailto’s will use the default/principal account for message when you use Microsoft Outlook 2010 which has multiple accounts delivered to different
data file. However, in later version (Outlook 2010 SP1/SP2), Outlook doesn’t use the default account set in Account settings for new messages. Instead, it uses the account associated with the mailbox or *.pst file you have in focus.
Actually, this behavior is controlled by the registry keys. At this point, I suggest we check the following registry entries are exist and set it to the proper value.
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Options\Mail
DWORD value: NewItemsUseDefaultSendingAccount
Value type: REG_DWORD: 1 for force, 0 to disable.
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\outlook\options
Value Name: ForceAccountSelection
Value type: REG_DWORD: 1 for force, 0 to disable.
Close the registry editor and restart Outlook to check if the behavior what you want would come back.
In addition, our Outlook MVP, Diane Poremsky has written an article with more detail information:
http://www.slipstick.com/outlook/outlook-2010/multiple-accounts-and-the-default-account/
By the way, we still cannot figure out which update is the root of the issue, if someone could test it and share the result here, I would appreciate that. Feel free to post back.
Tony Chen
TechNet Community Support -
Changing one instance of a recurring meeting does not allow an update to be sent to all attendees
The Outlook Community seems to think this an Exchange problem, although I'm skeptical:
Have a user that is executive admin, handles many calendars and sets up many recurring meetings that have several attendees. It would appear that occasionally something "wonky"
is going on with one or two of them. The behavior is sporadic not constant across all recurring meetings.
What happens is this:
1) User creates a recurring meeting on HER personal calendar, and invites 4 sometime more attendees (some within our domain
others outside our domain)
2) User sends out meeting request and people accept request. New recurring meeting is added to their calendars.
3) Time passes sometimes months.
4) An attendee of the recurring meeting can't make the normal time and request that the meeting time be changed for THAT SINGLE OCCURANCE, of the meeting, just that one time, all remaining
occurrences of the meeting should remain in their normal time slots.
5) User opens up the recurring meeting on her calendar. Chooses "Open this occurrence" (not open the series)
6) Meeting shows that she is still the organizer. User changes the time of the meeting.
7) User only has the option to SAVE & CLOSE the meeting, there is no "SEND UPDATE" button to notify all the other attendees that this occurence of the meeting has had it's
time changed.
8) If user clicks SAVE & CLOSE, the meeting DOES change on her calendar but again no notification goes out to any other attendees and of course meeting time remains the same old uncorrected
time on their calendars.
In a nutshell, where is the SEND UPDATE button, it is missing from this meeting entry.
All users are using Office 2010 some (some with SP1)
Exchange environment (Exchange Server 2007 Service Pack 3 Rollup 8V2)Hi Vtcrusade,
Attendees only receive the notification when meeting organizer update the meeting request.
If she is the meeting organizer, she should have Send UPDATE button.
Thanks,
Evan
Evan Liu
TechNet Community Support -
Calendar Meeting Invite from Outlook 2010 to iCal
Hello,
I am very VERY new to Macs and to be honest Calendar invites in general (Came from a Lotus Domino environment). I have come across an oddity that I am almost sure is related to the content of the .ICS file generated by Outlook and then sent to a mail user who uses an Apple Max OS X 10.7.3. (our Managing Director). It has resulted in me (IT for the company) buying an Apple Mac to try and troubleshoot. Sorrry for the Blurb
Working Scenario is
1. Use a Google email account and the Web interface to send a meeting invite to another Google homed account and that person uses a Mac as described.
2. Invite arrives and is automatically available in iCal with a tentative meeting (grey) event PLUS the notification panel in iCal showing an alert.
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Failing Scenario is
1. Use an Outlook 2010 client to send the exact same invite to the same person at the same time (etc.)
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Yes, I have told the Outlook client to send using the iCalendar format for external recipients.
I was wondering if anyone had come across the same type of requirement or the same type of issue?
thanks in advance
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1. Connect the 4s to the computer.
2. Open iTunes.
3. Click the iPhone box in the upper right corner.
4. Click on the info tab.
5. Hit the checkbox Sync Contacts with... and choose Outlook from the dropdown box.
6. Ditto for Calendars.
7. Hit Apply.
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Recurring meeting in Outlook sending updates automatically to all recipients
We use Outlook 2007 with Exchange 2003 SP2 cached mode. We have a project team that schedules meetings for working groups that include some people in our organization and several from other companies. With only one user we have an odd recurring meeting problem. When our employee creates a meeting, makes it recurring with an end date, adds recipients and sends the meeting out, the recipients receive it and reply. All is well.
However, at random times, even when Outlook isnt connected to the system, Exchange sends a duplicate meeting invite to all recipients again, and they all reply again. This time, their replies are different. We receive a reply for each occurance in the series rather than just a single reply for the series. Some recipients are saying that they received 6 invitations from us instead of one, and had to accept each one. This happens about three times per meeting. Another thing we noticed is that the End Date on the series is changing. We wondered why updates were being sent out if nothing had changed and realized that the End Date for the series was incrementing by one day. For example, the series was supposed to end on Nov. 21st when our employee sent out the message. The End Date changed to Nov. 22nd and Exchange sent an update to all (This was on a Saturday that this happened.) There were more updates sent by Exchange over the next few days and each update had added another day to the End Date.
Any ideas why the system would send updates to meetings on its own and change the end date? James NelsonWe are experiencing the same problem. Four times in the last six months or so we've had iPhone users send out Calendar items that end up resending over and over and over. This is on Exchange 2003. The calendar items were each created in Outlook 2007 and involved multiple invitees. Some of these items were reoccurring events, others were not.
What we have found is that when the owner/creator of the calendar item deletes the acceptance emails from the invitees, that is when another calendar item is sent out again. This also happens if the acceptance email is moved to a subfolder. In other words:
Jane creates a calendar invite and includes Bill and Bob.
Bill and Bob each accept the invite and an acceptance/confirmation email is sent to Jane.
When Jane deletes Bill's acceptance email another calendar invite is sent to both Bill and Bob.
When Jane moves Bob's acceptance email to a subfolder...another calendar invite is sent to both Bill and Bob.
The only way I have found to stop the invite for re-sending is to delete the original invite and start over, or for the sender to not delete or move the acceptance emails.
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Outlook 2010 Contact changes revert back to previous version
I have a user on a corporate domain who is using Outlook 2010 to connect to an Exchange 2010 Server. Everything is working normally except for the user's Contacts; she is able to create new contacts with no issues. However, when she modifies
an existing contact and saves the changes, the changes will only remain for a short period of time. Sometime after the changes are made, the contact will revert back to its original information and the changes are lost. The amount of time between
when the changes are made and the contact reverts is unpredictable and will occur even if Outlook remains open the entire time (in other words, Outlook does NOT have to be closed and re-opened for the incident to occur.)
We have even gone as far as removing the user's Outlook profile and associated files and recreating the profile on the machine. This has not fixed the issue.
The specifics for the user:
Windows 7 Professional, Service Pack 1
Microsoft Office Professional Plus 2010
Intel Core i3 Processor with 4GB of memory
Any assistance or ideas would be appreciated!I will try the OWA test and get back to you on that.
As far as removing and re-adding the account, I've already done that numerous times, going so far as to even removing Outlook and re-installing. This issue has even followed the user across multiple machines.
The user does have a SmartPhone that she synchronizes with. I've tried removing the SmartPhone from her account and then making the change with the SmartPhone no longer synching and the issue still occurs.
I will also go back and check the event log to see if there are any notifications. I don't recall seeing any issues or errors pertaining to this in the Event Logs. It just seems to be a totally random event that doesn't leave any "fingerprints"
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Recurring meeting invites fail to open in outlook
Hi,We have got some recurring Meeting invites in .ics format to a User.It fails to Open in Outlook.Please help me inresolving The error occurs only for recurring meetings .Attached is the text
BEGIN:VCALENDAR
X-LOTUS-CHARSET:UTF-8
VERSION:2.0
PRODID:-//Lotus Development Corporation//NONSGML Notes 8.5.2//EN_C
METHOD:REQUEST
BEGIN:VTIMEZONE
TZID:Eastern
BEGIN:STANDARD
DTSTART:19501105T020000
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
RRULE:FREQ=YEARLY;BYMINUTE=0;BYHOUR=2;BYDAY=1SU;BYMONTH=11
END:STANDARD
BEGIN:DAYLIGHT
DTSTART:19500312T020000
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
RRULE:FREQ=YEARLY;BYMINUTE=0;BYHOUR=2;BYDAY=2SU;BYMONTH=3
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID="Eastern":20140214T100000
DTEND;TZID="Eastern":20140214T110000
TRANSP:OPAQUE
RDATE;TZID="Eastern";VALUE=PERIOD:20140214T100000/20140214T110000
,20140221T100000/20140221T110000
X-LOTUS-RECURID;RANGE=ALL:20140214T140000Z
X-LOTUS-LASTALL-RDATES;TZID="Eastern":20140214T100000,20140221T100000
X-LOTUS-CHANGE-INST-DATES:20140214T140000Z,20140221T140000Z
X-LOTUS-INITIAL-RDATES:20140214T140000Z,20140221T140000Z
DTSTAMP:20140207T163909Z
SEQUENCE:1
ATTENDEE;ROLE=CHAIR;PARTSTAT=ACCEPTED;CN="Sc"
;RSVP=FALSE:mailto:[email protected]
ATTENDEE;ROLE=REQ-PARTICIPANT;PARTSTAT=NEEDS-ACTION;RSVP=TRUE
:mailto:[email protected]
ATTENDEE;ROLE=REQ-PARTICIPANT;PARTSTAT=NEEDS-ACTION
;CN="Amy";RSVP=TRUE:mailto:[email protected]
ATTENDEE;ROLE=REQ-PARTICIPANT;PARTSTAT=NEEDS-ACTION;RSVP=TRUE
:mailto:[email protected]
ATTENDEE;ROLE=REQ-PARTICIPANT;PARTSTAT=NEEDS-ACTION;RSVP=TRUE
:mailto:[email protected]
ATTENDEE;ROLE=REQ-PARTICIPANT;PARTSTAT=NEEDS-ACTION;RSVP=TRUE
:mailto:[email protected]
ATTENDEE;ROLE=REQ-PARTICIPANT;PARTSTAT=NEEDS-ACTION
;CN="JC";RSVP=TRUE
:mailto:[email protected]
ATTENDEE;ROLE=REQ-PARTICIPANT;PARTSTAT=NEEDS-ACTION
;CN="KR";RSVP=TRUE
:mailto:[email protected]
ATTENDEE;ROLE=REQ-PARTICIPANT;PARTSTAT=NEEDS-ACTION;RSVP=TRUE
:mailto:[email protected]
ATTENDEE;ROLE=REQ-PARTICIPANT;PARTSTAT=NEEDS-ACTION
;CN="Vis";RSVP=TRUE:mailto:[email protected]
ATTENDEE;ROLE=OPT-PARTICIPANT;PARTSTAT=NEEDS-ACTION;RSVP=TRUE
:mailto:[email protected]
ATTENDEE;ROLE=OPT-PARTICIPANT;PARTSTAT=NEEDS-ACTION;RSVP=TRUE
:mailto:[email protected]
CLASS:PUBLIC
DESCRIPTION;ALTREP="CID:<FFFF__=0ABBF6E3DFC204AB8f9e8a93df938690918c0AB@>":A
ll\,\n\nLet's reserve this time for the next few weeks.\n\nThank you\,\nSarah
SUMMARY:uTest - MK Weekly TB
ORGANIZER;CN="SC"
:mailto:[email protected]
UID:E381B69E0B86B7EF85257C6F007D4C04-Lotus_Notes_Generated
X-LOTUS-PARITAL-REPEAT:TRUE
X-LOTUS-BROADCAST:FALSE
X-LOTUS-UPDATE-SEQ:1
X-LOTUS-UPDATE-WISL:$S:1;$L:1;$R:1;$E:1;$W:1;$O:1;$M:1;RequiredAttendees:1;INetRequiredNames:1;AltRequiredNames:1;StorageRequiredNames:1;OptionalAttendees:1;INetOptionalNames:1;AltOptionalNames:1;StorageOptionalNames:1;$B:2
X-LOTUS-START;TZID="Eastern":20140214T100000
X-LOTUS-END;TZID="Eastern":20140214T110000
X-LOTUS-NOTESVERSION:2
X-LOTUS-NOTICETYPE:I
X-LOTUS-APPTTYPE:3
X-LOTUS-CHILD-UID:F2EB608487B9D1D585257C700051823B
END:VEVENT
END:VCALENDAR
Thanks
PradeepHi,
How did you open the .ics file in Outlook?
What error message did you get when you try to open the .ics file?
We can try File > Open > Open Calendar...
Or we can try to import the .ics file into your calendar, see:
http://blogs.technet.com/b/matabra/archive/2011/10/14/how-to-import-an-ics-file-into-outlook.aspx
Regards,
Steve Fan
TechNet Community Support
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