Outlook 2011 question

I have recently installed Outlook 2011 and it seem to work OK in place of Entourage which I previously used. The question I have is that when I turn on my Mac in the morning and click send and receive I get multiple copies of each message. That did not happen using Entourage. Do I have something wrong with my account settings or is the a bug. Thanks
Dan

Another place you can search/ask about Outlook is the forum run the people who make it:
http://www.officeformac.com/ProductForums/Outlook/

Similar Messages

  • Question mark around names received in Delegate email -- Outlook 2011

    Looking for some guidance... Office for Mac 2011 / Outlook / 14.2.4 / Exchange 2010 SP1
    Just installed Update Rollup 7 v2 last weekend.
    Yesterday, a client called me to say that Outlook was reporting database corruption. I ask her to choose the option to rebuild since relaunching Outlook 2011 brought her back to same screen. The rebuild seemed to complete successfully and she used Outlook
    the rest of the day.
    This morning I came in to her office on an unrelated matter and she reported that she had a couple of items stuck in her outbox. I looked at them and, to make a long story short, found that the following is happening.
    For this story:
    * Steve delegates to Jo the ability to accept/decline meetings on his behalf.
    * Jo, naturally, gets a copy of all meeting requests. 
    * Outlook 2011 is set up so that Jo is listed as a delegate for Steve.
    Reproducible Steps:
    1. I send a meeting request to Steve's email address. My email address is at a completely different FQDN.
    2. Jo gets a copy of that meeting request.
    3. If Jo opens up the meeting request email in Steve's inbox, the To: field shows "Lastname, Steve" which is how the display name is set on the Exchange server.
    4. If Jo opens the meeting request and looks at the To: field in Outlook 2011 in HER inbox, the name shows as "Lastname; Steve;". Both names are highlighted in orange with a white question mark. Hover over the names shows an "Unknown" presence. Opening the
    contact for "Lastname" shows a completely different Exchange user. Opening the contact for "Steve" doesn't do anything.
    5. If Jo makes accepts or declines the invitation in HER inbox, the message gets stuck in the outbox and the Outlook logs an HTTP 500 error for every mail send attempt.
    What I've attempted to resolve the problem:
    1. Deleted, created, rebuilt the various identities on the Mac.
    2. Changing the Directory Lookup URL within Outlook 2011 to the https:// FQDN. 
    3. Followed instructions found elsewhere to delete the Mac-equivalent OAB and attempted redownload of the OAB. Searching for names in the company directory seems to work fine.
    4. Created a new Mac user and tested from there. (Same issue.)
    5. Followed instructions (here) to completely remove Office and reinstall. (Although I must have missed something because Jo's open windows and position were retained.)
    6. Set up a new Exchange account before and after reinstall and before and after installation of latest Office 2011 updates. (The download of Office 2011 available to me is Post-SP2. I understand that some folks on this forum have had to go back to a version
    somewhere between SP1 and SP2. I cannot test this, at least right now.)
    Other bits of information:
    * The Exchange server (2010 inside SBS 2011) is not on-premises. This is a satellite office. Mac and PC Outlooks are configured to use Outlook Anywhere.
    * MCRA tests are successful.
    * I have tested on another Mac running Outlook 2011 14.2.1. Same problem.
    * I have tested another user who is also a Delegate. The other person doesn't use a Mac, but when I set her up in Outlook 2011 14.2.1, she has the same issue.
    * Mac is running Mountain Lion, 10.8.2. The Mac is about two weeks old.
    * I do not know that any of our other Mac users are experiencing anything similar, although I think that none of them are Delegates.
    * Mails directly from Steve to Jo show the proper name within the To: field
    * I have not tested setting up an auto-forward from Steve to Jo's mailbox, sending mail to Steve, and seeing what the To: field shows in Jo's copy. (Might be interesting.)
    * If Jo accepts/declines appointments from within Steve's Inbox directly, those acceptances and declines transmit successfully.
    The most disheartening thing about all of this is that I see that other people are having the problem. Some of you have contributed to
    a fairly large thread about it the Answers forum. However that is literally ALL of the information I can find in my searching. (The Answers guys asked me to post here.)
    At the moment, I have a workaround in that Jo can accept/decline directly from Steve's inbox. 
    Any help -- any -- even new career thoughts are appreciated!!

    Simon,
    Here's an update:
    I opened up a case with Microsoft PSS.
    After speaking to the SBS team for a few days -- and they did a stellar job, in my opinion -- the tech suggested we speak to the Outlook for Mac team, just in case there was something there. The OFM team had one request:
    Remove Jo from "Full Access" Exchange permissions on Steve's account.
    Boom. That did it. Outlook 2011 (Mac) accepts/declines work fine now.
    According to the OFM team, FA and Delegation permissions can conflict with one another over EWS. They have admitted that they are not doing a root-cause analysis. Perhaps, I can request that. However, I am pretty
    pleased and relieved that I didn't have to rebuild mailboxes or something just as onerous. 

  • Outlook 2011 for Mac question

    Hi everyone. Is this the right place to post something about this program? Someone in the office has a Mac laptop with the newest version fo the OS and the latest version of Office for the Mac. The Mac is connected to our Windows domain network and Outlook setup with our Exchange server was simple and flawless.
    However, this user has found that she doesn't have access to her distribution lists inside her Contacts folder. She can and has access to all of her individual contacts but there is zero access to any distribution lists in that folder that she created on her old Windows machine.
    Any idea why this is happening and how to fix it? I figure it has to be a simply Outlook configuration issue. Let me know what you think. Thanks.

    I have a new G5 intel with a ton of ram and a tb hard drive, and  company ordered outlook 2011 that is, let's just say, problematic. I have emails stuck in my "outbox" and have been to the microsoft "help" site. It didn't. Keeps telling me I'm "out of memory." I tried all of their "solutions" and they weren't the solution.
    I've nuked the fonts, rebuilt the database, gone offline and hit "delete" like MS suggests (it tells me that in order to delete the emails, I have to be "online"), reinstalled the whole kit n' kaboodle and still the same outcome... emails stuck in the outbox. There's nothing attached to them. They're not big, just text. I hit reply to each of the emails, hit send and there they sit. Tried logging in via web and deleting the emails from our mail server; they don't exist on the mail server... they're in my very own outlook 2011 program and refuse to be moved, deleted or altered in any way shape or form.
    So, telling people to "head on over to Microsoft, they'll fix it" is no answer. officeformac.com just forwards you to the microsoft.com/mac site, and any google links you might find that look like they'd be helpful on officeformac.com are just dead ends with "404-server not found" messages. Never was a fan of Microsoft's corrupt ways and they sure haven't won me over this time, either.
    Anybody got any real thoughts on how to outsmart Outlook?

  • HT201612 question about Outlook 2011 for Mac?

    Hello does anyone know how to retrieve an email accont password on Outlook 2011 for Mac? We have lost it and don't know how to retrieve it.
    Thank you.

    Microsoft Outlook forum:
    http://www.office-outlook.com/outlook-forum/

  • Is there a way to synchronize Outlook 2011 on two macs?

    Hi
    I just bought my wife a macbook air.  She uses roadrunner mail service (so only pop, no imap) and is using outlook 2011 on both the home imac as well as her laptop.  Only problem is that messages get deleted from the server as we are constrained to pop.  Having one machine delete the messages on the server and the other not delete is not desireable...Nor is futzing around with two identities and using a unified inbox.
    Hence my question: anyone have any success with any third party software which sync's outlook 2011? 
    thanks
    Jay

    No, is the answer.
    Or maybe. Depending.
    If you do all your changes on one mac, then simply backing up to the other will keep them in sync.
    But if you use both for making changes then no. defintiely not.
    Exporting to the Finder then importing to the other library will not do what you want either. You won't get the versions and the edit hostory. But you can get all of that by simply using iPhoto Library Manager
    Regards
    TD

  • How can i synchronize my outlook 2011 with icloud

    Hi there,
    I've just been googling a lot, but didn't find a answer to my question, just people who find the same problem actually. I was wondering if anyone could save this puzzle yet:
    After some tests I learned, that mac—when you first activate your iCloud—uses two different contact and calendar sources: the local and the one exported to the cloud. So as for my office solution I need a three step synchronization. I work with Outlook 2011 and use this calendar, and also quite frequently my calendar on my iphone. So of course I would want them synchronized as much as possible.
    What my mac does: synchronizes phone and mac calendar perfectly, not the Outlook calendar though. As I saw in the Outlook preferences, Outlook is only connected to the local calendar. Therefor all events disappear when I cleaned out my mac calendar of double events (local and iCloud appeared there).
    How can I get my Outlook to take the iCloud calendar as main source?
    I also faced that problem in my mac adressbook (which synchronizes with Oultook): there I do have double contacts too, since you can't deactivate the local contact account.
    Not good :-( I'd be very happy if someone had some anwers.
    Thanks a lot in advance.

    Welcome to the Apple community.
    Outlook is not compatible with iCloud, you should change your contacts and calendars to iCal and address book.

  • Can you email out of a virtual app( PCHunter/Paralles) using Mac outlook 2011

    I'm interested in potentially running my PC product( PC Hunter) on a new MacBook Pro using Parallels. I currelty email out of the app via PC Outlook thus keeping all my email in one place. Does anyone have experience using a virtual PC product to email and has successflly connected it to Mac Outlook 2011 thus having only one main email client ....not two( one Virtual PC) and one Mac
    Appreicate your input
    Mike

    Post your question on the Parallels forums:  http://forums.parallels.com

  • Outlook 2011 for Mac: Lost all emails

    Hello,
    I installed Microsoft 2011 for Mac two months ago and I was quite happy with that. Ok, I must say that Outlook often pops up with "Outlook 2011 has encountered a problem and needs to close". This is annoying, but when Outlook is re-opened all runs smoothly. I understand this is a problem with Microsoft, rather than with Mac, so I live with the idea.
    The problem here is that when I have opened my Outlook this morning, to my great surprise, I have found out that all my emails have disappeared: nothing in my Inbox, no folders, no Archive, no contacts, no task list, no accounts set... Nothing! Outlook appears as if it is the first time it is used.
    As far as I recall, I didn't do anything weird yesterday before shutting down. Luckily, I have a backup dated 17th July (no Archive folders, though), so I have lost just 2 weeks of emails (I'm currently importing that) but still, I would like to know what has happened to my emails and why.
    Anyone can help, please?
    Thank you for your consideration and for your help.
    Cotomelon

    ArthurRN wrote:
    Hi, I also had the same problem. Were you able to fix it?
    Thanks
    Please post Office/Outlook related questions on Microsoft's own forums for their Mac software as Apple Communities only provide support for Apple products:
    http://www.officeformac.com/productforums

  • Outlook 2011 for Mac keeps asking me for password

    I had been using Windows Live Mail (pop 3) for years until last week; rarely, if ever had any problems downloading my mail.
    I just bought a Mac computer and am using Outlook 2011 for Mac; my operating system is Maverick (if that means anything to anyone).
    The BT tech guys suggested I set up my mail accounts as IMAP so that all mail read on the server syncs etc. with my Outlook. It all sounded great. However, ever since I installed Outlook for Mail it asks me for my password numerous times during the day (for each of my 5 email accounts)....it usually does this when the computer has been in sleep mode, i.e., when Outlook tries to download mail from the server. 
    Something else to mention is that whilst the BT tech guys set up my IMAP accounts with:  
    Incoming Port - 993 (requires SSL)
    Outgoing Port - 465 (requires SSL/TLS)
    The BT Mail department (today) told me to revert back to 110 (outgoing)  and 25 (incoming) and to call the incoming and outgoing mail.btinternet.com instead of the smtp.........(I forget the rest of it now) that the tech guys set it up as.
    I've since reverted the incoming and outgoing to mail.btinternet.com but haven't changed the numbers to 110 and 25 because the BT Mail guy said "if you are able to send/receive using the 993 and 465...just leave them. And I *am* able to send/receive. The problem is more the password prompt and the message "server not recognised" or whatever it says....I can't recall the exact words.
    I phoned Apple and they of course say it is an Outlook problem; not an Apple one, though they did help me delete the mail settings in their keychain thingie so that I could put in my passwords again (all passwords are correct by the way).
    Apple did ask, however if my internet service provider are happy for me to have mail set up as IMAP; she epxlained  that it really isn'y *my* choice; it's the server people's choice. 
    My questions are therefore: 1) who/what is my server? Is it BT? My email addresses are all btinternet.com and I'm also using BT Broadband for both home and my business/office.
    I just don't understand why Outlook keeps prompting me for password so my second question is 2) does anyone know why I am being prompted for my password as often as I am? Does this have to do with IMAP settings? with Outlook? or with my Server? or possibly all of the above? and how does one identify the real issue?
    Many thanks! 

    Hi Steve,
    Thanks for this-yes, eventually, I do send/receive fine, once I've poppedd my passwords in. 
    I think you are right in that BT seem to be having unique server/login issues...at least this is what I've read elsewhere too.
    Iroonically, this AM I opened my new Mac and have *not* been asked for passwords so perhaps the changes I made in the settings yesterday (keychain reset in Mac) and also changing it from smtp.....to mail.btinternet.com solved the issue...who knows? All I know is this last week I've nearly lost the will to live on more than one occasion, from the transition from PC Windows Live Mail to Outlook for Mac.

  • Outlook 2011 for mac calendar and iPhone 6 sync

    Dear All,
    Actually this is very simple question. But unfortunatelly nobody ( Apple and MS side ) answered me clearly.
    So i want to be sure that there is "no way" to synchronize  the Outlook 2011 for Mac "Calendars" with my iPhone6 via iTunes or any other way.
    This was possible old iTunes before, but the new iTunes and Yosemite are not give this chance. So why ? what happened ?
    Please tell me "clearly" IF there is a way. and please specify one by one.
    Thank you very much.
    PS: I am not an exchange user, i am a POP user.

    Sync Outlook Mac with iPhone:  http://lmgtfy.com/?q=sync+outlook+mac+with+iphone

  • Outlook 2011 for MAC, how do I stop "to protect your privacy some pictures in this message were not downloaded"  I've added to safe senders and added to contacts, it still happens with every single email

    Outlook 2011 for MAC, how do I stop "to protect your privacy some pictures in this message were not downloaded"  I've added to safe senders and added to contacts, it still happens with every single email

    Ask on the Microsoft Mac forums since it's their software you have questions about..
    http://answers.microsoft.com/en-us/mac

  • Mobile.Me mail not working with Outlook 2011

    Does anyone know what is going on with icloud email? It is not working this morning with my outlook 2011 this morning...

    Yes to the password question.  The incoming mail server address has p01 in the front which according the the settings page shouldn't be there.  The address is pail in my account details and I can't seem to change it.  The address I have for the incoming server is p01-imap.mail.me.com and it is this server which seems to be causing the problem - any ideas how I can change it to delete the p01 bit? Sorry - this is a bit beyond my knowledge!

  • How can I make Outlook 2011 keep fonts as I set them?

    When I send an email from Outlook 2011, the fonts I have set don't seem to hold.  When a Windows user replies, I can see my original email has lost its formatting with the text showing in a variety of different fonts and sizes.  This makes for an unprofessional looking communication. Using plain text is not an option as we have coloured email signatures as part of our branding.  The signature does seem to hold its fonts.  I have tried the workaround of putting a couple of blank lines with my desired formatting at the beginning of my signature and typing my message in those lines when I send a new email.  This doesn't seem to work all the time though.
    This seems to be an old problem still unaddressed by Apple or Windows or whoever is responsible.  Is there another solution which doesn't involve using plug-ins which also seem to have varying results and can carry ads?
    If Apple wants to take over the world, they really need to get to grips with what the professional/commercial world needs from an operating system!  I am forced to use a Mac these days for business and while I find some of its attributes cool, whizzy and sometimes useful on the whole, for business use, it falls far, far short of Windows' capabilities and reliability.
    Help!

    This has nothing to do with Apple "taking over the world"  It has to do with the fact that you're probably using fonts that are not installed on the recipients computer.  Stick with standard web or Microsoft fonts and you'll be fine.
    For further questions regarding Office, you should probalby post your question on Microsoft's own forums for their Mac software since it's their stuff you're asking about:
    http://answers.microsoft.com/en-us/mac

  • How do I create a single PDF Portfolio from an Outlook 2011 email with multiple non-pdf attachments?

    How do I create a single PDF Portfolio from an Outlook 2011 email with multiple non-pdf attachments?
    Email has 3 attachments--some are not pdf. I'd like all three converted into pdf files along with the email itself, and all appear in the email's pdf portfolio.

    I would also like an answer to this question. 
    I am trying to convert an Outlook email to a PDF, then all attachment are appended to the PDF as pages instead of attachments. 

  • Sent messages from secondary account are not saved in Outlook 2011 for Mac

    We are using a shared email account added in Outlook 2011 for Mac.  It's not the default account but we send from it often.
    Whenever sending from this secondary mailbox, the message is not saved in sent items folder under the secondary mailbox or the default mailbox.  There seems to be no record of the sent item anywhere.
    I verified the message is sent and received.
    All microsoft updates have been applied and we are using Exchange 2010.

    Hello,
    Please first log into OWA and check if the email are saved in the Sent Items folder.
    We can tick the option "Save copies of messages in Sent Items folder" in Outlook 2010 and Outlook 2013 to save a copy of sent message, please check if you get such option in Outlook for Mac.
    In addition, in Outlook for Windows, we can change a registry key to force Outlook to save sent emails in the default or secondary mailbox, but I'm not sure if Outlook 2011 has such trick. See:
    http://www.msoutlook.info/question/278
    Since this forum is general questions and feedback related to Outlook for Windows, it's better to post your question to the forum for Mac:
    http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1395990325271
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    Best Regards,
    Steve Fan
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