Outlook 2013 secure list for download picture cannot be activated

In Outlook 2013 I cannot save E-Mail addresses or Domains in the safe list for downloading Pictures immediately. When I push one of the two Options nothing happens. I can only use the "Download Picture" Option repeatedly for every mail.
I have just moved my Domain from my Provider into Exchange from Office 365. Since then the safe list is not functional anymore.
With OWA I can use the safe list, but it will not honored in Outlook on my local PC Installation.
Johann Baatz BJ-Trading

Hi,
Please remove all safe senders in Outlook. And add the Domain or E-mail addresses in the Safe list in OWA, then check whether the picture can be download automatically in OWA and Outlook Online mode respectively.
If the issue doesn’t happen in OWA and Outlook Online mode, please
create a new Outlook profile to have a try.
If the issue doesn’t happen in OWA but occurs in Outlook Online mode, please check if there is any third-party Anti-spam or mail scanning in your local PC. If that is the case, please disable them to check whether the issue persists.
If the issue persists, start Outlook in safe mode to have a try:
Start > Run > type Outlook /safe and enter
Regards,
Winnie Liang
TechNet Community Support

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Hi James_wilson,
Any update?
Just additional, would you please let me know whether have installed all updates for Outlook 2013? If hasn’t, please install and then monitor the result.
Please also check if you enable
Always prompt for logon credentials setting in Outlook 2013.
If you enable this setting, please uncheck and check if this issue still persists. Meanwhile, please remove the old credential in
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Outlook 2013 ask credential for connecting to Exchange 2007

Hi,
i've a big problem into my business from about 2 weeks. We have deployed 5 new pc with Office 2013 Professional and Windows 7 professional, into our server we have exchange 2007 version 8.3 and build 83.6
Only for 1 client outlook works correctly but into other 4 client we have same problem. After open outlook 2013 is all ok and i see "connected to Microsoft Exchange" but after 2 minutes outlook always asks for password prompt. When i insert the
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Despite asks for credential i receive correctly the emails.
From now i've tried this solution that i read online but none of these works correctly.
1- delete and create new outlook profile
2- I have changed the authentication to NTLM instead of Basic Authentication
3- Delete credential from Control Panel --> Credential Manager
4- Disable the setting "Always prompt for logon credentials"
5- try to change user password from owa
Other information:
User can access to owa and work correctly, autodiscover is running correctly because i setup the account with it.
I've tried to test outlook connection with press ctrl and left click into outlook taskbar.
Why outlook always ask me for credential? This is very frustrating because only 1 client works correcly.
I'm waiting for your kindly response.
Matteo

Hi Matteo,
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I've got a SBS 2008 server with windows 7 pro clients.
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Every time they start outlook 2013 they will be asked for credentials and some of them 5 times before it starts.
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Hi Willy-Billy,
Any update? Would you please let me know the current situation of this issue?
In addition, would you please let me confirm something more?
Please check if problematic user accounts access mailbox correctly via OWA.
If you create a new outlook profile for a problematic account, will encounter the same issue?
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Outlook 2013 secure list for download picture cannot be activated

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