Outlook Anywhere, Office 2013 + Exchange 2013 freezes

Hi.
I'm pulling my hair out with this problem as it seems to make no sense.
I have a client using outlook 2013 through outlook anywhere to their new server running Exchange 2013. when outlook is opened it seems to work for about 10 mins or so then after that if you go to send an email it freezes and says it trying to contact the
server. you wait for 10 mins then it works again for a while.
I've changed the timeout settings on the server and everything, they are currently experiencing this in their Spanish office which connects back to the UK.
No if they dial up the vpn ( no settings changed at all) and run outlook, it all works perfectly..... No one in the UK office (about 10 users) have any issues its only the 2 people in Spain, and one of them uses the laptop in the UK office that they have
in Spain with no issues.
I have a CA certificate from slls so not using a self certified one. however its not a wildcard so I haven't set-up on the external domain dns and instead just manually enter the settings (which works fine)
Its almost as if after 10 mins some connection drops but then takes ages to reconnect again.
There are a lot of schannel errors appearing on the machines which suggests they are looking at the wrong ports for connection on a couple of attempts, but the questions is why? and whether this has anything to do with the OA problem.
If anyone has some fresh ideas or any thoughts i would be very grateful as this is driving me round the bend, and i have 2 other clients who have a very similar set-up but have no issues.
Router Spanish side is a Comcast router and UK side is a draytek 2820
Exchange is running on Server 2012 with both the CA and Mailbox roles on the same server.
heeeellp before I go bald :)

Hi,
Please have the users in Spain open Outlook, go to FILE
-> Account Settings -> Account Settings -> Double click the account name ->
More Settings -> Connection tab -> Select
Connect to Microsoft Exchange using HTTP, and click Exchange Proxy Settings, tick
On slow networks, connect using HTTP first, then connect using TCP/IP
-> OK.
We can also have the users in Spain test the connectivity to Exchange via Remote Connectivity Analyzer to find if there's any error.
https://testconnectivity.microsoft.com/
Regards,
Melon Chen
TechNet Community Support

Similar Messages

Outlook anywhere not workinhg , exchange 2013

i have exchange 2013 environment everything is working fine except outlook anywhere iam using TMG 2010 for publishing rule (OWA , Active sync and OA ) all are working fine except OA
when i try to configure outlook user his computer not in domain it keep asking for username and password during configuration and after 2 times asking the password it shows the attached screen with no success
can you advice why this happening ?

this happen to all users , no one can use OA but others services like OWA and active sync working fine with all , they all configured in same TMG sever with same listener
get-outlookanywhee | fl output as below
RunspaceId                         : 8153f39f-76d2-4b02-8b4b-fdd8fa9f4977
ServerName                         : severname
SSLOffloading                      : True
ExternalHostname                   : webmail.xxxx.com
InternalHostname                   : webmail.xxxx.com
ExternalClientAuthenticationMethod : Ntlm
InternalClientAuthenticationMethod : Ntlm
IISAuthenticationMethods           : {Basic, Ntlm, Negotiate}
XropUrl                            :
ExternalClientsRequireSsl          : True
InternalClientsRequireSsl          : True
MetabasePath                       : IIS://servename.xxxxx.local/W3SVC/1
                                     T/Rpc
Path                               : C:\Program Files\Microsoft\Exchange
                                     Server\V15\FrontEnd\HttpProxy\rpc
ExtendedProtectionTokenChecking    : None
ExtendedProtectionFlags            : {}
ExtendedProtectionSPNList          : {}
AdminDisplayVersion                : Version 15.0 (Build 847.32)
Server                             : servername
AdminDisplayName                   :
ExchangeVersion                    : 0.20 (15.0.0.0)
Name                               : Rpc (Default Web Site)
DistinguishedName                  : CN=Rpc (Default Web Site),CN=HTTP,CN=P
                                     cols,CN=servername,CN=Servers,CN=Exchan
                                     Administrative Group
                                     (FYDIBOHF23SPDLT),CN=Administrative
                                     Groups,CN=xxxxxx
                                     Co,CN=Microsoft Exchange,CN=Services,C
                                     nfiguration,DC=xxxxx,DC=local
Identity                           : servername\Rpc (Default Web Site)
Guid                               : b667bc75-2280-4b1b-99cd-9991b2300f6e
ObjectCategory                     : xxxxxx.local/Configuration/Schema/ms
                                     h-Rpc-Http-Virtual-Directory
ObjectClass                        : {top, msExchVirtualDirectory,
                                     msExchRpcHttpVirtualDirectory}
WhenChanged                        : 12/18/2014 6:07:17 PM
WhenCreated                        : 11/4/2014 9:07:48 AM
WhenChangedUTC                     : 12/18/2014 2:07:17 PM
WhenCreatedUTC                     : 11/4/2014 5:07:48 AM
OrganizationId                     :
OriginatingServer                  : DC.xxxxx.local
IsValid                            : True
ObjectState                        : Changed
note
my domian xxxxxxx.local and my extrenal url webmail.xxxxxx.com

Outlook Anywhere office 2013 gets dissabled even though group pollicy is set to force proxy settings.

Domain joined laptops have outlook anywhere settings forced through group policy.
Running gpresult command shows correct group policy are applied.
GPO: Outlook Offsite Settings
Folder Id: Software\Policies\Microsoft\Office\12.0\Outlook\RPC\ProxyServerName
Value: 119, 0, 101, 0, 98, 0, 109, 0, 97, 0, 105, 0, 108, 0, 46, 0, 105, 0, 101, 0, 99, 0, 109, 0, 97, 0, 105, 0, 108,
0, 46, 0, 99, 0, 111, 0, 109, 0, 0, 0
State: Enabled
Outlook in safe mode shows no change.
Exchange server 2010.
What can be disabling this?
Thank you for your time.

Hi,
You are using Outlook 2013, right?
However, "Folder Id: Software\Policies\Microsoft\Office\12.0\Outlook\RPC\ProxyServerName" implies it's the setting for Outlook 2007.
As for Outlook 2013, it should be 15.0 instead of 12.0.
Please confirm that and change the settings to try again.
Regards,
Melon Chen
TechNet Community Support

Outlook Cannot Logon Error - Exchange 2013

Hi all,
I simply cannot create an Outlook (2007 or 2010) account to connect to my new installation of Exchange 2013 in Windows Server Essentials environment:
1) Using autodiscover:
I get green ticks for "Establishing network connection and "Search for [email protected] server
settings". At "Log on to Server" I get the error message "The action cannot be completed. The connection to
Microsoft Exchange
is unavailable. Outlook must be online or connected to complete this action"
2) Using manual configuration:
Outlook Anywhere (RPC over HTTP) Exchange Proxy settings configured using the internal FQDN for the Exchange
server and negotiate for authentication. Clicking "check name" button to resolve servername (internal FQDN) and
username (user email address) gives error, "Outlook cannot logon. Verify you are connected to the network and are
using the proper server and mailbox name. The connection to Microsoft Exchange is unavailable. Outlook must be
online or available to complete this action.
3) I can ping Exchange server using hostname and FQDN
4) PC is member of the domain
4) I have verified Exchange certiicate is installed on the client PC (although in the "Other People" certificates folder. Makes no difference when moved to the Trusted Root Certification Authority folder.
5) I can successfully connect to the user mailboxes via OWA
I've been working to resolve this issue for several days now and am at a complete loss as to what to do next to get this up and running.
Any assistance will be greatly appreciated.
RS
RS

Hi RS,
Did you try to run Office Configuration Analyzer Tool (OffCAT) only for Outlook and check the results? If not, proceed and run the Tool and post the results.
Additional info how to run the tool and check the results, you can find here: http://blogs.technet.com/b/catastrophic_failure_joannav/archive/2013/10/30/how-to-view-offcat-report-that-was-created-on-another-computer.aspx
If no
Regards, Catastrophic Failure "JV"

First timeout, push retry and then succesfull connect?! Starting Outlook 2010 connect to Exchange 2013

Hi!
Some info:
2x AD/DC Windows 2003 Native.
Previous Exchange 2003 installed, but now cleanly as it gets uninstalled.
Exchange 2013CU2v2 Aka Version 15.0 (Build 712.24)
Office 2010 with Outlook 2010 (Latest SP, and WU)
Outlook-prf configured for Outlook Anywhere. (i've also tried to configure manually, no difference)
Exchange: SAN Cert. GUI requested from ECP. This one covers all possible host names the server can use. autodiscover, owa, mail, "netbios"-name. Self issued from the internal CA. CA distributed to clients with GPO. I get NO certificate warnings
surfing to OWA, ECP.
Exchange: ECP/Server/Outlook Anywhere; Auth set to NTLM (not Negotiate)
Ping inside host names resolves to the Exchange server.
Starting Outlook.exe with /rpcdiag show two connections for a while. One of the type catalog and one of the type redirect.
Problem:
When starting Outlook you see "Loading profile" for about 30-40 seconds. /rpcdiag show two connections CID "9","11"; SERVERNAME "---","[GUID]@thedomain", AUTH and ENCRYPT is empty.
The the a dialog comes up that says that the server isn't available?!
Clicking "Retry" makes Outlook connect as it should. Everything from there works like a charm! /rpcdiag windows show that it has connection as it should.
Tried to click "Reconnect" in /rpcdiag. It also takes about 30 sec before it regains the conneciton. The part hanging there is the Type: Redirect.
So, does anyone have a clue for why it doesn't work and then does?
Can it be something wrong with the autodiscover?

Hello,
Do you mean the issue occurs when you select manually configure outlook exchange account or automatically configure outlook exchange account? If so, please make sure whether all users have the issue.
I recommend you check if there exists redirection on your rpc virtual directory.
I recommend you use "test e-mail autoconfiguration" tool to check if your autodiscover is correct.
Besides, I recommend you to enable global and advanced logging for outlook to check RPC trace events.
How to enable global and advanced logging for Outlook 2010 and Outlook 2013
http://support.microsoft.com/kb/2260527
If you have any feedback on our support, please click
here
Cara Chen
TechNet Community Support

Users cannot access calenders from outlook after migration to exchange 2013

I have a strange situation after upgrading to exchange 2013 some users are reporting that they cannot open or create calender appointments for calenders they used to be able to manage. we currently are using outlook 2010. also when the users access the calenders
with the webmail they are reporting that they can access the calenders and are able to do all the things they need to do.
i have tried reinstalling office and adding their exchange accounts but this does not help.
another stange thing is that to be sure i had setup the correct access policy i have reset all the security entries on all the calendars with the help of powershell. this seemed to have helped but after a couple of hours some users started reporting that they
could not access calendar items again!

Hi,
Is there any error description when the problematic users cannot open or create calendar items? Since the issue only happens to some users instead of all users and all calendars can work well in OWA, I think the calendar in the mailbox
should be configured properly.
Please configure the problematic user’s Outlook account in a clean computer with new installed Outlook to check whether the issue persists.
Thanks,
Winnie Liang
TechNet Community Support

Outlook 2010 disconnects from Exchange 2013

One of the users running Outlook 2010 (14.0.7108.5000) randomly gets disconnected from her mailbox on Exchange 2013. The disconnect lasts about 5 min and then connection reestablishes. While outlook gets disconnected, computer does not have any problems
accessing any other network resources. Event 25 gets logged on the client when outlook disconnects and states the following. "Network problems are preventing connection to Microsoft Exchange."
Other users in the same mailbox database don't experience or notice the same issue.
The error message states that the mailbox database is offline, but it's probably misleading as the database remains online and mounted while the disconnect happens. The problems seems to follow the user no matter what mailbox database she is in.
The following information gets logged in exchange RCP Client Access log Listed in chronological order.
RopHandler: OpenFolder: [StoragePermanentException] There was an error parsing the entry ID. -> [MapiExceptionInvalidParameter] Unable to obtain the FID and MID from the entry id. (hr=0x80070057, ec=0)
ClientRPCCount=42;AvgClientLatency=00:00:00.0022142;ServerRPCCount=8;AvgCasRPCProcessingTime=00:00:00.0057500;AvgMbxProcessingTime=00:00:00;MaxCasRPCProcessingTime=00:00:00.0460000;20%ClientPercentile=10;40%ClientPercentile=10;60%ClientPercentile=10;80%ClientPercentile=10;90%ClientPercentile=10;95%ClientPercentile=20;99%ClientPercentile=20;100%ClientPercentile=50;20%CasPercentile=10;40%CasPercentile=10;60%CasPercentile=10;80%CasPercentile=10;90%CasPercentile=10;95%CasPercentile=10;99%CasPercentile=10;100%CasPercentile=50;20%MbxPercentile=10;40%MbxPercentile=10;60%MbxPercentile=10;80%MbxPercentile=10;90%MbxPercentile=10;95%MbxPercentile=10;99%MbxPercentile=10;100%MbxPercentile=10;ClientRpcFailureData:
RpcEndPoint: [ServerUnavailableException] Connection must be re-established -> [SessionDeadException] Connection is severed (ConnectionFailedTransientException). Client needs to reconnect. -> [ConnectionFailedTransientException] Cannot get row count.
-> [MapiExceptionNetworkError] Unable to get table row count. (hr=0x80040115, ec=0)
RopHandler: Logon: [RopExecutionException] Mailbox is temporarily unavailable. Error code = MdbOffline (0x00000476) -> [MailboxOfflineException] Cannot open mailbox /o=CORP/ou=Office/cn=Recipients/cn=Banger. -> [MapiExceptionMdbOffline] Unable to make
connection to the server. (hr=0x80004005, ec=1142)
RpcEndPoint: [ServerUnavailableException] Connection must be re-established -> [SessionDeadException] The primary owner logon has failed. Dropping a connection. -> [RopExecutionException] Mailbox is temporarily unavailable. Error code = MdbOffline
(0x00000476) -> [MailboxOfflineException] Cannot open mailbox /o=CORP/ou=Office/cn=Recipients/cn=Banger. -> [MapiExceptionMdbOffline] Unable to make connection to the server. (hr=0x80004005, ec=1142)
Any help would be greatly appreciated

After reviewing the entire RCP Client log on the server, I am ruling out the client PC at this moment.
The disconnect seems to be getting triggered by a Healthmailbox check that starts right before users gets disconnected.
Here is a similar problem with exchange 2010 with no answer.
http://serverfault.com/questions/474123/one-email-user-keeps-disconnecting-from-our-exchange-server
Healthmailbox associated with user's mailbox database preforms the following operations at 19:00:05.899Z
Connect
OwnerLogon
OwnerLogoff
Disconnect
a minute later, at 19:01:43.526Z Healthmailbox associated with initial mailbox database preforms the following operations
Connect
ArchiveLogon
ArchiveLogoff
Disconnect
and then at 19:01:46.479Z server logs RopHandler: OpenFolder: [StoragePermanentException] There was an error parsing the entry ID. -> [MapiExceptionInvalidParameter] Unable to obtain the FID and MID from the entry id. (hr=0x80070057, ec=0) for the
client connection and client notices the disconnect.

Outlook clients cannot connect Exchange 2013 cutover from 2010

Hello,
My company has been running an Exchange 2013/2010 coexistence. Currently, Exch 2013 (2mbx and 1 CAS) utilizes "mail2.domain.com" for the name space. Exch 2010 (1MBX 1 CAS) uses "mail.domain.com"
We recently attempted to cutover external and internal DNS to point "mail.domain.com" and "autodiscover.domain.com" to the Exch 2013 server.
We changed all virtual directories on 2013 to use "https://mail.domain.com/owa" (ECP, EWS, etc. were changed too) for the internal and external URL. The Exch 2010 virtual directories internal URL are set to "https://internalFQDN.domain.com/owa"
the external URLs are $null
Both CAS servers were setup to use Outlook Anywhere since this is how 2013 proxies to 2010. The internal URLs for both were set to "mail.domain.com" IIS authentication Methods (Basic, NTLM). ClientAuthenicsationMethod: NTLM.
For both servers the autodiscoverserviceinternaluri was set to: https://autodiscover.domain.com/autodiscover/autodiscover.xml
The 2013 server has two SSL certificates installed. One is a wildcard cert for "*.domain.com" and the other includes our SANs (mail.domain.com, mail2.domain.com, webmail.domain.com, autodiscover.domain.com) it also includes the FQDN for the 2010
and 2013 CAS servers.
I'm speaking in the past tense because we had to roll back. The problem was no Outlook user could connect. This goes for mailboxes hosted on the Exchange 2013 and 2010 servers. The error was: "Cannot
open your default e-mail folder" to "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete".
Everything else worked fine during the cutover. OWA 2013 login page proxied 2010 logins properly, Outlook 2011 could connect with EWS fine, Active-Sync worked without issues too.
It was only the Outlook 2010 and 2013 clients that could not connect.
We rolled back and everything is working as it was before with the separate namespace. That leads me to think it's something with Outlook Anywhere (RPC/HTTPS)
but the settings seem correct unless I'm missing something. Any help is appreciated.
Thanks!

Hard to say. I've had to change the router to point to the old server as mail wasnt getting in. But OWA did seem ok, although I couldn't send messages... I could only see the inbox and contacts etc.

Outlook 2010 connecting to Exchange 2013 and 2007 ... delivery fails

Hello,
we are having a problem with a few Outlook 2010 Clients that have two Exchange accounts setup in one profile. One account is connecting to the company's Exchange 2013 Server, the second account is connecting to an external provider's Exchange 2007 infrastructure
using Outlook Anywhere.
The companies Exchange 2013 was recently migrated from Exchange 2010 and this is the point where the problem started.
Some users are no longer able to send using the external Exchange 2007 account. When they try they are receiving an NDR with the following error message:
#554 5.6.0 STOREDRV.Deliver; Corrupt message content## from the external provider's servers.
When I setup a profile containing only the external provider's mailbox everything works fine until I am adding the company's Exchange 2013 back in at which point the same error appears.
We have no problems using the company's Exchange 2013 servers.
Does anyone have an idea what causes this and how to resolve it? The external provider is uncooperative in troubleshooting so we are left with the problem.
Thank you
Sascha

Hi,
The problem should be related to the External Exchange 2007.
Please refer to this kb below:
http://support.microsoft.com/kb/2203381/en-us
This problem occurs when the email message is a multipart/mixed MIME message which contains a text/plain body and an application/applefile body. If the corresponding body is not a real application/applefile body, the Exchange Server 2007 server considers
that the email message is invalid. Therefore, it generates the NDR. However, Exchange Server 2010 can deliver this kind of email message successfully.
To resolve this problem, you should let the External Provider install the following update rollup:
2279665 Description of Update Rollup 1 for Exchange Server 2007 Service Pack 3
Hope this helps.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Outlook 2010 connected to Exchange 2013 prior to coexistence

I installed Exchange 2013 into the environment (Exchange 2010 SP3) and left it at that (ie no additional config). I noticed Outlook 2010 client connected to Exchange 2013 somehow (it got a cert warning). Why would Outlook connect to the new
Exchange 2013 server like that? Although I enabled Outlook Anywhere, it is not trying RPC/HTTP first, but rather RPC/TCP.

Hi,
By design, if the user mailbox located in Exchange 2010 server, the Outlook client will connect to Exchange 2010 server automatically.
According to your description, I found that we have nothing additional configuration on Exchange 2013. So, only server name and internal services' URLs are configured automatically during the Exchange 2013 server installation.
If it has no mailbox located in Exchange 2013, it is odd that Outlook client connect Exchange 2013 first.
I suggest running "Test E-mail AutoConfiguration" in Outlook to verify which Exchange server the Outlook connected.
Thanks
Mavis
Mavis Huang
TechNet Community Support

Outlook 2013 - Exchange 2013 - Prompts for username and password when EWS basic authentication is enabled

So we have an Exchange 2013 environment, and a CRM solution that requires basic authentication to EWS internally. Problem is, after a reboot of our Exchange server, all of our Outlook clients begin prompting for username and password (which nothing
works) which also starts locking users AD accounts out due to failed login attempts (somehow). If I disabled basic authentication on EWS, Outlook authenticates as normal using NTLM and there are no issues. Once Outlook has authenticated, I can
turn back on basic authentication, and Outlook will be fine until the next time the Exchange server is rebooted.
Any ideas?

Hi,
According to your description, I understand that Outlook client prompted for username and password when Exchange server restart and basic authentication is enabled for EWS.
If I misunderstand your concern, please do not hesitate to let me know.
It’s normal. This caused by the difference between basic authentication and NTML authentication:
Basic, with any version of Outlook prior to 2010, results in a pop up dialog asking for creds. Outlook 2010 makes the 'save this password' actually work, so in an Outlook 2010 or later world, Basic can mean no need to authenticate every time you open/reconnect,
but in all earlier versions, you will have to enter creds every time.
NTLM, when used by a client that is domain joined and logged in with cached creds, results in the client simply sending the cached in creds to the server, resulting in what looks like a pretty seamless single sign on experience. However, if you want to do pre-authentication
at something like TMG, and not let the traffic go all the way to CAS, you need to configure TMG for this.
Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Allen Wang
TechNet Community Support

Address book issue when creating meeting Outlook 2013 Exchange 2013

I am setup with Exchange 2013 Cu1 in coexistence with Exchange 2010 sp3.   When I have a mailbox on Exchange 2013 and run Outlook 2013 in cached mode (the default in my organization), The address book works fine for email. When I try to add
addresses or rooms to a calendar meeting, I get an error message that states:
"The address list cannot be displayed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action."
Under Address book, I see my mailbox, underwhich is contacts followed by All Users both of which work. Then I have Global Address list and a set of lists under that all of which pop the error message above. Following this is my CRM address lists
which all work.
It appears that when trying to add rooms or individuals to a meeting it is defaulting to global address book which does not appear to be available.   When addressing email it defaults to "all users".
Is this an issue with my default address book? If so how do I resolve this.
Thank you
Fred Zilz

Hi
One workaround you can try
Create a new OAB, add OAB Virtual Directory for all CAS servers under Distribution for default OAB.
Cheers
If you have any feedback on our support, please click
here
Zi Feng
TechNet Community Support

Outlook 2013 Exchange 2013 Address Book Error 0x8004010F : The operation failed. An object cannot be found.

Hi,
We have Exchange 2013 running in our network, and are using Outlook 2013 on all PCs. We added some users several weeks ago, and they are not showing up in the Address Book. When we try to download the Address Book in Outlook, we receive the error 0x8004010F
: The operation failed. An object cannot be found.
Please let me know how I can start to troubleshoot this.
Regards,
Chris

Hi
There is a multiple reason to receive an error 0x8004010f, it is just a generic MAPI error.
Let’s check all settings are configured the way it is supposed to be: -
1.   Make sure the authentication setting is set up properly by using this command: -
Get-OabVirtualDirectory -ADPropertiesOnly | ft Identity, *Auth* -AutoSize
2.   Check URL’S are configured properly: -
Get-OabVirtualDirectory -ADPropertiesOnly | ft Identity, *url* -AutoSize
3.   Check the location of OAB: -
C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\OAB
4.   Now find out the location of the database on which the Arbitration mailbox resides: -
Get-Mailbox -Arbitration | where {$_.PersistedCapabilities -like “*OAB*”} | ft Name, Servername, Database
Get-MailboxDatabaseCopyStatus MGUxxx
5.   It is also important to ensure all database has the OAB set up properly for this use CMDLET: -
Get-MailboxDatabase | Ft Name, *book*
6.   If one or more database does not have OAB setup, then use CMDLET to set OAB for it: -
Get-Mailboxdatabase | Set-MailboxDatabase -OfflineAddressBook “Default Offline Address Book”
7.   If the issue is affecting only one or specific set of users, then check they have an OAB specified on their account: -
Get-Mailbox abc.xyz | fl Name, OfflineAddressBook,Database
Please correct me if the information that I am having is wrong.
Reply awaited.
Thanks and regards
Ashish@S
Ashish@V

Can't send or receive internal mail Outlook 2013/Exchange 2013

Working on migrating from Exchange 2010 to 2013 . When I move a mailbox to the 2013 DB I lose the ability to send or receive internal mail. OWA works fine, but no internal. If I move it back to 2010, everything runs perfect. I have
been chasing my tail and seem to be missing something. Any suggestions?
:Updated:
Host record incorrect.

Hi Doc, First of all I would recomend you to take a look to this link:
http://technet.microsoft.com/en-US/exdeploy2013/Checklist?state=2419-W-AgAEAAAAQAAAAAEAAQAAAAA%7e
It's very helpfull for migrations, take the time to review it, also, in your particulary case, I'd recommend you to redirect all the messaging throught the new Exchange 2013 CAS server, so in that case all the mails from outbound just get authenticated and
then search for each mailbox.
Your issue cames out because your moving the user to an isolate envioroment, maybe the send connectors aren't configured, have you installed the Domain Certificate? or maybe have you exported?
Luis Antonio Navarrete Aranda Consultor Senior Akros Solutions Ecuador

LYNC 2013, Exchange 2013 / OWA presence not updating from calendar entries

Have a test environment of LYNC 2013 and EXCHANGE 2013.
No software clients - pure OWA access.
IM works within OWA and I can manually set availability which is seen correctly by other users. What does not happen is any calendar entries - they do not update the presence status (ie. does not go to busy when in a meeting ).
I did install Lync client 2013 and that did work ( and updated OWA ) - but I want a pure web environment without the need for additional software based clients.
Can this work? If so is there anything that can be checked to see where the issue is?
Thanks in advance.

Hi,
Maybe it's my misunderstanding. Did you mean you don’t want additional software based clients (including Lync client 2013)?
If you don’t install a Lync client on user workstations, you cannot see presence of Lync users from OWA.
What’s more, for Lync side, if you do not install Lync client software the only way to use Lync is Lync Web App (a browser-based meeting client). Lync Web App only support to join Lync Meetings. However, Lync meeting cannot schedule by Lync Web App and OWA.
Here is a link about Lync Web App may help you:
http://office.microsoft.com/en-in/lync-help/what-is-lync-web-app-HA103699740.aspx
If you want to create Lync Meetings but don’t have Microsoft Outlook you can use Lync Web Scheduler (a web-based program)
More details:
http://office.microsoft.com/en-in/lync-help/lync-web-scheduler-HA103466460.aspx?CTT=5&origin=HA103699740
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Outlook Anywhere, Office 2013 + Exchange 2013 freezes

Similar Messages

Maybe you are looking for