Outlook integration with peoplesoft CRM 9.1 (PT 8.52)

hi,
we are doing outlook integration proj.While we try to integrate peoplesoft CRM 9.1(PT8.52) with a 3rd party system(BDSS-business data synchronising server) through integration broker, in this process we provide web services.Now we are able to conect with exchange but not with peoplesoft.Is there any thing to b configured in IB so it connects with peoplesoft??

Hi Hakan,
we are trying to synchronize the contact and calendar between outlook 2007 and Peoplesoft CRM9.1(pt8.52) using fusion middleware (BDSS-Business data synchronization server).we are trying to connect with exchange server through webservice(https://192.192.192.1/autodiscover/autodiscover.xml) and we are able to connect with exchange server.now we are trying to connect with peoplesoft through webservice(integration broker)
http://machineName:Port/PSIGW/PeopleSoftServiceListeningConnector/CalendarWebServices.1.wsdl http://machineName:Port/PSIGW/PeopleSoftServiceListeningConnector/ContactServices.1.wsdl
but while trying to connect we got an exception BDSS-20035: Cannot find a PIM connector endpoint for the current user and Connector Peoplesoft
same thing we have succesfully done on CRM9.1(pt8.50).now we are implementing the same in CRM9.1 (PT8.52) is ther anything additionally have to do in integration boker for this higher version.
pls help us we are struck with ths almost 2 weeks

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Need details on Outlook integration with SAP CRM

Need details on Outlook integration with SAP CRM

As Robert has stated there is plenty of information if you would have done a search first or looked at the CRM wiki.
https://www.sdn.sap.com/irj/scn/wiki?path=/display/crm/home
Please review the rules of engagement before posting further.
https://www.sdn.sap.com/irj/scn/wiki?path=/display/home/rulesofEngagement
Due to this thread, being way too vague and a duplicate question, I'm now locking it.
Thank you,
Stephen
CRM Forum Moderator

MS Word integration with SAP CRM: can a PDF be created from the MS Word doc

21/11
Gurus,
I know have a better understanding of the topic but still have 2 open questions.
I now know that StreamServe cannot read .DOC files but can read and work with .PDF files.
Since we are in a SAP forum and not a StreamServe forum,
1/ I am wondering if SAP CRM 2007 can convert the MS Word generated and populated documents into .PDF. Possibly immediatly.
2/ Can the MS Word generated and populated documents be saved by SAP CRM 2007 as .XML files?
Thanks again.
Dear All,
On my project, there is a requirement to generate ad-hoc and amendable letters in CRM (2007).
We might have +150 letters so I am thinking about using MS Word integration with SAP CRM to deliver this.
With SAP CRM 2007, I understand that it is indeed possible to generate WebServices that will then be consumed by Word templates through the mail merge functionality. So agents will not have to enter BP name, address and so on. All this can be done by configuration which is great.
My point of concern is how to integrate this design to StreamServe for printing purpose (we do not want to go into local printing)
Can StreamServe collects the Word generated document?
Should this Word document be converted as PDF before or can StreamServe do it?
Should StreamServe exploits the XML contents within the Word generated document?
Thanks for your help and insights about this.
Brice.
Edited by: Brice Vialle on Nov 21, 2008 9:26 PM
Edited by: Brice Vialle on Nov 21, 2008 9:34 PM

Hi Chris,
    Your advice helps me a lot, thank you.
    I upload an XML-Format template Word Doc to server as a MIME Object.
    When OfficeControl is started in Web Dynpro, OfficeControl automatically open the XML-Format template.
   For the first time, I get the XString-type Context attribute bind to the content of the Word Doc,
   then translate it to string, I got the XML-format content, it's great!
   However, after the first time, when I input any new contents in MS Word in Web Dynpro,
   no matter I execute "Ctrl + S" or click the "savedocument" button,
   when I translate the XString Context attribute to String, I got messy code. (but the first time, it is good plain text)
   I use the function module: ECATT_CONV_XSTRING_TO_STRING (good for first time, dump after first time),
   SCMS_XSTRING_TO_BINARY, SCMS_BINARY_TO_STRING (good for first time, messy code after first time).
   My Demo source code is in: (system) SMV --> (local object) zhaode --> (Dynpro Component) ztest_office_control
   core source code is as:
   clear itab.
CALL FUNCTION 'SCMS_XSTRING_TO_BINARY'
    EXPORTING
      BUFFER = lv_datas
    IMPORTING
      OUTPUT_LENGTH = lv_length
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      binary_tab = itab.
CALL FUNCTION 'SCMS_BINARY_TO_STRING'
    EXPORTING
      input_length = lv_length
      mimetype = 'text/plain; charset=utf-8'
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      output_length = lv_data_len
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      binary_tab = itab.
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Best Regards,
Derek

Integration with PeopleSoft Applications Using Oracle SOA Suite 11g BPEL

Hi,
I'm integrating BPEL with Peoplesoft FSCM 9.0 Application on tools 8.49 using Oracle SOA Suite 11g. The BPEL invokes the web service method generated from Peoplesoft Component Interface in a synchronuos manner.
I have deployed the BPEL in Oracle SOA Suite 11g using Jdeveloper successfully but I have problem in configuring the BPEL node in Peoplesoft side using Oracle SOA Suite 11g(FMW) . I had done the integration of BPEL with Peoplesoft FSCM 9.0 on tools 8.49 using Oracle SOA Suite 10g earlier successfully by configuring BPEL node properties as follows:
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BPEL DOMAIN : default
Using this BPEL node configuration, I was able to ping the BPEL console of Oracle SOA Suite 10g from peoplesoft and hence complete the integration successfully.
Now in order to acomplish Business rules and other functionality, the BPEL application has been developed in Oracle SOA Suite 11g using Jdeveloper 11g. This time I'm not able to configure the BPEL node in Peoplesoft for this integration as I'm assuming there is no separate BPEL console in Oracle SOA Suite 11g. All the BPEL deployments are administered in console (11g console used for deployment of BEPL)
http://Host Name:7001/em (System with Oracle SOA Suite 11g server - Fusion Middleware).
So when I Configured the BPEL node property in Peoplesoft as :
BPEL CONSOLE : http://Host Name:7001/em (System with Oracle SOA Suite 11g server for deployment)
BPEL DOMAIN : default
I'm not able to ping the Peoplesoft BPEL node to the Oracle SOA Suite 11g. Hence I'm not able to proceed with my integration.
When I searched the OTN discussion forum on BPEL console for Oracle SOA Suite 11g, all threads point that there is no separate BPEL console unlike Oracle SOA Suite 10g. Also most of the articles for Integration with Peoplesoft Application using SOA 11g do not state any specific configuration setting for property of Peoplesoft BPEL node in order to integrate with BPEL 11g. The examples published in OTN still point towards screen shots of integration using SOA Suite 10g.
So I'm not able to proceed in this regard.
Any help in this regard is highly appreciated.
Thanks in Advance,
Girish
Edited by: user11214154 on Nov 23, 2009 8:12 PM
typo error

Hi,
I found this document from the Oracle Open World 2009 (maybe you have found it too) :
"Integration with PeopleSoft applications using oracle soa suite 11g BPEL" --> [http://www.oracle.com/technology/tech/fmw4apps/peoplesoft/pdf/oow2009-bpel-psft.pdf]
And this could be a little more simple, but have a good step-by-step tutorial.
[http://www.oracle.com/technology/obe/fusion_middleware/fusion/soa/BPEL_PS848/OBE_PSFT_BPEL_848.htm]
I think you must read this docs by now, but never come amiss.
Hope this can help you,
By the way, if you can help me with this I'll appreciate it a lot.
Unable to access the following endpoint(s)

Melita Predictive Dialer Integration with SAP CRM WebIC

Hello All,
Does any one have any information about "Melita Predictive Dialer" integration with SAP CRM Web IC.
Please let me know.
Thanks
Amar Reddy

Hello Amar,
I am only aware of a few customers who have integrated predictive dialing into the Interaction Center, and those customers all used Genesys or Avaya. I'm not aware of anyone who has done this with Melita yet.
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Warm regards,
John

BPEL integration with Peoplesoft

Hi
What are the steps to integrate with Peoplesoft using BPEL?
We are going to integrate with Web Center Interaction at the other end.
I really appreciate if you can share if you have a document or instructions / links on how the same be achieved
Thanks
Prasad

Hi,
I found this document from the Oracle Open World 2009 (maybe you have found it too) :
"Integration with PeopleSoft applications using oracle soa suite 11g BPEL" --> [http://www.oracle.com/technology/tech/fmw4apps/peoplesoft/pdf/oow2009-bpel-psft.pdf]
And this could be a little more simple, but have a good step-by-step tutorial.
[http://www.oracle.com/technology/obe/fusion_middleware/fusion/soa/BPEL_PS848/OBE_PSFT_BPEL_848.htm]
I think you must read this docs by now, but never come amiss.
Hope this can help you,
By the way, if you can help me with this I'll appreciate it a lot.
Unable to access the following endpoint(s)

Outbound integration with peoplesoft HRMS using a soap adaptor fails

We are trying to do outbound integration with peoplesoft HRMS as a part of interface requiremnt,we are using soap adaptor for this,we are getting the following error
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How to add HTTP header on top of the response..
Thanks,
Azeem.

We have this working at our organization and my guess is that this is related to either a missing routing or having no security set on the service operation. We are only exploring this in test but we have the ESB set up as node in Peoplesoft. There is then routing defined from that node to financials. On the service operation we have attached the role PTPT1200. I am sure this is not best practice but we are currently only testing.
If you want to attach headers for authentication/authorization I am sure it is defined in the documentation although I don't have the link in front of me.

MS Outlook Integration with CRM & Single Sign-On for Mobile\Blackberry

Hi,
Weu2019re looking at implementing CRM and have some questions on whether SSO (Single Sign-On) is a requirement for integrating Outlook with CRM for access via Mobile\Blackberry devices or not. I've the following questions:
- For integrating Outlook and Active Directory with CRM is SSO implementation a MUST?
- Also, is it possible to integrate Outlook without Active Directory integration with SAP esp. CRM?
Mandeep Virk

We got this figured out a couple of months earlier. It's nto a requirement to have SSO enabled for MS Outlook integration w/ CRM for Mobile\Blackberry use.

MS Outlook Integration with SAP

Hi,
I have few questions on outlook integration ( CRM 4.0) which is as follows.
1) Can we integrate Email by implementing Outlook integration in CRM 4.0? I heard that we can only integrate activities and tasks with SAP and MS outlook
2) When we create contact information in the account screen in CRM PCUI under relationship tab, the attributes like email id, mobile number, fax number, designation and department gets stores in relationship pop up in CRM GUI. Can I transfer these data (maintained in relationship pop-up in GUI) to MS outlook? I heard it has to be maintained in contact master data and not in relationship pop-up.
3) When a Contact Person is exchanged from CRM to Groupware having the relationship Is Contact Person For to an Organization in CRM, the name of the Company is displayed in Outlook Contact data. Also there is an option to display the address of the organization in the contact persons communication fields. If the name of the Organization is changed or address data or communication fields are changed at a later point in time in CRM the updated name or address of the Company is not reflected in groupware contact for this Contact person. Is this True?
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Points will be rewarded****************

Hi
1) Unread eMails are shown in the inbox. In standard nothing more, but you can read the inbox entries and from there on build your own functionality to create an activity from there (pretty difficult). Other than that, only activities and tasks are integrated.
2) It can be done. A customer of mine did it together with SAP, but they both together spend some 100 days into this solution - obviously not a standard solution.
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4) This is not a standard functionality of the groupware integration. However you could customize a reverse partner determination from contact person to its BP and put that into the business partner. I would try and trigger it OnSave, otherwise you need to go into the BAPI_Order_Save and program it yourself.
Hope this helps,
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Business Object XI 3.1 Integration with Siebel CRM 8.1.1.1

Hi Experts,
We are planning to Integrate Business Objects XI 3.1 with Siebel CRM 8.1.1.1.
Our requirement would be creating BO Universes on top of Siebel CRM Business Layer (Business Components) and expose these Universe for Ad-hoc reporting using Web Intelligence at InfoView portal. In addition we would like to leverage Siebel CRM Authentication and authorizations (positions) as well with Integration Kit.
Found some of docs on BO with Siebel integration using crystal designer. But not on creation of Universe and then WebI Reports.
And also found that Siebel Web Desktop for Ad-hoc reporting within Siebel portal. Not sure how it is similar to BO Web Intelligence reporting.
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Regards,
Ravi Kumar Garre
Edited by: Ravi Kumar Garre on Jan 27, 2010 5:56 PM
Edited by: Ravi Kumar Garre on Jan 27, 2010 6:03 PM

Hi Paul,
I've left SAP on March 31th, 2011, so my information may not be 100% accurate.
As far as I know, in Business Objects Suite XI4.0, there will no longer be Siebel Integration kit.
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The similar approach applies to other integration kits as well such as SAP, PeopleSoft, JD Edwards, Oracle EBS.
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You may want to go through your sales representitive/support channel to raise enhancement request/new feature request officially and get feedback.
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We'll be integrating OPA with PeopleSoft HRMS, Financials and CRM. Do you have any documents on how to do it? Thanks!
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Due to the limitations of the Oracle BI Publisher usage as per the Oracle support documentation, we need to make use of OBIEE 10g version for BI Publisher for integrating with Siebel 8.2 release and we need to also use OBIEE 11g for the main reporting and henceforth we end up maintaining 2 servers for reporting in our environment.
Does Oracle BI Publisher 11.1.1.5 or 11.1.1.6 version cannot be integrated with Siebel 8.2? Is this not supported version with Seibel 8.2 version?
Oracle BI Publisher architecture in 10g is different when compared to OBIEE 11g version and does it make any impact if we go ahead with 2 different versions pointing to pull the data from the OLTP source ( Siebel) ?
I am looking out for exact approach to be followed for reporting requirements for this kind of scenario ?
Help me with your inputs and suggestions on this.
Thanks
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hi Praveen,
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OIM integration with MS CRM

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Anybody has ever done the MS CRM integration with OIM.
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User initiates a self service request for the application and may populate some fields like country or primary service line (fields yet to be determined, but assuming the values for each field will be maintained in a lookup field)
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Edited by: a73210 on Oct 28, 2009 10:42 PM

I don have exp with MS CRM but if you have APIs then you can buid your custom connector. And for other things of your requirement.
Just create an Object form with the fields as per ur requirement and use pre populate adapter to populate these fields.
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Profit Center(Controling ) integration with SAP CRM Billing

Hi,
we are using SAP CRM5.O & R/3 4.7.
Can you please some body give the information of Integration CRM Service billing integration with Controling(profit center).
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Edited by: Chandra Sekhar Reddy.Botla on Apr 22, 2008 10:14 AM

HI Anup,
Thanks for your information .
Here i will explain teh business senario.
Here my client is doing service on behalf of Actual service Provider(ex: cell repairs, On behalf of Nokia my client dong service for the End customers. warranty ).
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Hi Folks,
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hi there
Siebel does offer email functionality directly within Siebel CRM. so to have everythign within the CRM it would be the most straigth forward approach to handle all the medias from the beginning within Siebel --> having all contact history already at the place in the CRM where your customer requests to have it.
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Outlook integration with peoplesoft CRM 9.1 (PT 8.52)

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