OIM integration with MS CRM

Question

Guys,
Anybody has ever done the MS CRM integration with OIM.
MY requirement is as follows
User initiates a self service request for the application and may populate some fields like country or primary service line (fields yet to be determined, but assuming the values for each field will be maintained in a lookup field)
First Approval Step: User’s Manager must complete any missing required attributes that the user didn’t fill and must also populate the access level field (values will be something like local, country, regional or global), but again these will be pulled from a lookup field. Manager provides first level approval
Second Approval Step: The owner approves/rejects the approval
Provision the user to the application (notification sent to the user), also, provision user to AD group for the application
Edited by: a73210 on Oct 28, 2009 10:42 PM

Answer 1

I don have exp with MS CRM but if you have APIs then you can buid your custom connector. And for other things of your requirement.
Just create an Object form with the fields as per ur requirement and use pre populate adapter to populate these fields.
While creating form fields go to Properties tab and select property Required = true for required fields.
And you can make fields mandatory while creating the form so OIM will validate automatically that whether required fields are filled or not.
Create an Approval Process.
Create two task Approval1 and Approval2 and assign both the tasks to two different approvers.
Go to Approval1 > Responses
Select Approve and below in Task to Generate select Approval2.
You are done with 2nd level of approval.