Output medium 5 not working for invoice message type

Dear all,
we have an issue with output medium 5 for comercial invoices. We have defined current message type ZRD0 with this output medium (it still has other mediums assigned like 1) because when we create a comercial invoice we want to send the invoice automatically to customer mail as a pdf file.
We have followed the instructions:
-we have add this medium to message type and it has assigned exactly the same program and smartform as medium 1).
- Communication strategy is already defined as it is being used for vendors mails.
- Customer has e-mail address filled and my user in SU01 has a mail defined.
Unfortunately mail is not being generated but spool is being generated?!? For vendors this output type is working fine, we are sending the PO to vendor's mail as pdf file and I don't understand why it's not working.
Any ideas??
thanks in advance,
Raquel

Hi Raquel
Firstly In the output type ZRDO output type , check wheather the transmission medium has been checked or not. Secondly also check in VV32 with what transmission medium the record has been maintained.
Finally also check in ZRDO output type wheather pdf file has been maintained or not
Regards
Srinath

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<2008-06-03 16:58:29,582> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> Constructor.
<2008-06-03 16:58:29,582> <INFO> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [ManagedConnectionImpl] Created Connection.
<2008-06-03 16:58:29,582> <INFO> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [ConnectionFactoryImpl] Created Connection.
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<2008-06-03 16:58:29,588> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] using alive queue:PRUEBA1
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<2008-06-03 16:58:29,589> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] Returning shell MQMessage.
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<2008-06-03 16:58:29,590> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] using alive queue:PRUEBA1
<2008-06-03 16:58:29,592> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] Got message
<2008-06-03 16:58:29,592> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] Got the message.
<2008-06-03 16:58:29,592> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] MessageId :414D51204449474930362E542E514D2015584448201B6802
<2008-06-03 16:58:29,593> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] CorrelationId :414D51204449474930362E542E514D2015584448201B6803
<2008-06-03 16:58:29,593> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] GroupId :000000000000000000000000000000000000000000000000
<2008-06-03 16:58:29,593> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] Creating new MQMessageInfo.
<2008-06-03 16:58:29,593> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] Created new MQMessageInfo.
<2008-06-03 16:58:29,593> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] Enqueing MQMessageInfo for processing.
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<2008-06-03 16:58:29,595> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] using alive queue:PRUEBA1
<2008-06-03 16:58:29,595> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] Got Connection to Queue :PRUEBA1
<2008-06-03 16:58:29,596> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] using alive queue:PRUEBA1
<2008-06-03 16:58:29,597> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] using alive queue:PRUEBA1
<2008-06-03 16:58:29,598> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] Queue depth=1
<2008-06-03 16:58:29,599> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] using alive queue:PRUEBA1
<2008-06-03 16:58:29,600> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] using alive queue:PRUEBA1
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<2008-06-03 16:58:29,601> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] Getting message
<2008-06-03 16:58:29,602> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] using alive queue:PRUEBA1
MQJE001: Completion Code 2, Reason 2033
<2008-06-03 16:58:29,604> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] setting queue pointer to start...
<2008-06-03 16:58:29,604> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] Closing CCIConnection.
<2008-06-03 16:58:29,605> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [ManagedConnectionImpl] Cleaning ManagedConnection.
<2008-06-03 16:58:29,605> <INFO> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [ManagedConnectionImpl] Cleanedup ManagedConnection.
<2008-06-03 16:58:29,605> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] Closed CCIConnection.
<2008-06-03 16:58:29,605> <DEBUG> <default.collaxa.cube.activation> <MQSeries Adapter::Inbound> [MQPollerThread] Sleeping Poller for 3000 msec.
Regards,
Ivan Loaiza.

Hi James,
The message id and the correlation id are diferent in this case. This is not the problem. You can see tha last number is diferent
MessageId :414D51204449474930362E542E514D2015584448201B6802
CorrelationId :414D51204449474930362E542E514D2015584448201B6803
Regards,
Ivan Loaiza

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Output medium 5 not working for invoice message type

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