Over the past week the Mac mail app on my iPad 2 has become locked in vertical orientation and only in the orientation such that the bottom is orientated toward the menu button. Any advice? This is the only app that seems to have been affected.

Question

For the past week or two, my Mac Mail app for my iPad 2 has been stuck in vertical orientation. This is the only app that is similarly affected. Moreover, it will only orient itself such that the bottom is toward the menu button on the iPad.  Please advise if you have a solution.

Answer 1

Try closing the Mail app via the taskbar and see if it rotates when you re-open the app : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.