PAB maximum number of entries exceeded

Hi, we are an ISP and some user say he's having the message "maximum number of entries exceeded" when tries to create a new contact in his address book in webmail.
I did my research and find my user has 500 contacts and also find that using "configutil" to modify the parameter local.service.pab.maxnumberofentries can solve the problem
So i did it:
/jes/bin/SUNWmsgsr/sbin/configutil -o local.service.pab.maxnumberofentries -v 1000
Now if i tipe
/jes/bin/SUNWmsgsr/sbin/configutil -o local.service.pab.maxnumberofentries
I get
1000
The i restarted LDAP:
/jes/bin/SUNWldap/slapd-users/restart-slapd
Then refreshed the instances by tipping:
/jes/bin/SUNWmsgsr/sbin/refresh
Refreshing store server 787 ... done
Refreshing imap server 788 ... done
Refreshing pop server 789 ... done
Refreshing http server 790 ... done
Refreshing sched server 791 ... done
Then i restarted webmail and nothing seems to happens because the user stills getting the same error when trying to create another contact: "maximum number of entries exceeded"
What am i missing? what am i doing wrong?
Thanks for the help

rpocamilo wrote:
So it hanged out and says timeout and i had to do kill -9 Please note that if a store process hangs (imapd/ims-master/imexpire/stored/popd and mshttpd in MS6.2 and below) and you need to manually kill it (e.g. as you have above) then you must restart the entire store otherwise orphan database locks will be left behind and you will find that users will have trouble accessing accounts and store utilities can hang etc.
So you need to run:
./stop-msg; ./start-msgRegards,
Shane.

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