Page is not refreshing with the correct data.

Question

Hello experts,
I have an unusual situation and I'm not sure why it is happening. We have 3 instances and the error is occurring in one of them.
So here is the issue:
1) I created a custom extended controller for a customer site form to check the character length of address lines 1 and 2.
2) User creates a new contact under customer site. On the contact creation page, the contact information is entered and click Apply.
After the contact has been created, the application directs you back to the customer site page.
3) On the customer site page, the user clicks Apply again. The custom extended controller runs and then it takes you back to the customer site page.
4) Now the page has some other address that is not in anyway related to the customer.
5) I checked in the back end and the address is associated to hz_parties.party_id = -1.
If I remove the custom controller the page refreshes with the correct address information. What I am baffled is that it is only happening in 1 of the 3 instances (all using Release 12.1.3).
I already asked the dba to bounce middle tier/apache, cleared the cache and it is still having the same issue.
Anyone have any idea why this is happening?

Answer 1

Here's the custom controller code:
package xbol.oracle.apps.ar.cusstd.acctSite.webui;
import java.io.PrintStream;
import oracle.apps.ar.cusstd.acctSite.webui.ArAcctSiteOverviewCO;
import oracle.apps.fnd.framework.*;
import oracle.apps.fnd.framework.webui.OADialogPage;
import oracle.apps.fnd.framework.webui.OAPageContext;
import oracle.apps.fnd.framework.webui.beans.OAWebBean;
import oracle.jbo.Row;
public class XXF5ArAcctSiteOverviewCO extends ArAcctSiteOverviewCO
public void processRequest(OAPageContext oapagecontext, OAWebBean oawebbean)
System.out.println("Running extended controller processRequest......");
super.processRequest(oapagecontext, oawebbean);
public void processFormRequest(OAPageContext oapagecontext, OAWebBean oawebbean)
System.out.println("Running extended controller processFormRequest......");
OAApplicationModule oaapplicationmodule = oapagecontext.getApplicationModule(oawebbean);
String s = oapagecontext.getParameter("event");
System.out.println((new StringBuilder()).append("Event: ").append(s).toString());
System.out.println((new StringBuilder()).append("OkButton: ").append(oapagecontext.getParameter("OkButton")).toString());
if(oapagecontext.getParameter("Save") != null || oapagecontext.getParameter("Apply") != null)
System.out.println("Start of validation");
OAApplicationModule AddressAM = (OAApplicationModule)oaapplicationmodule.findApplicationModule("HzPuiAddressAM");
if(AddressAM == null)
throw new OAException("Error: Stale Data - The requested page contains stale data. This error could hav" +
"e been caused through the use of the browser's navigation buttons (the browser B" +
"ack button, for example)."
, (byte)0);
System.out.println((new StringBuilder()).append("HzPuiAddressAM: ").append(AddressAM).toString());
OAViewObject AddressVO = (OAViewObject)AddressAM.findViewObject("HzPuiLocationVO");
System.out.println((new StringBuilder()).append("HzPuiLocationVO: ").append(AddressVO).toString());
if(AddressVO == null)
throw new OAException("Error: Stale Data - The requested page contains stale data. This error could hav" +
"e been caused through the use of the browser's navigation buttons (the browser B" +
"ack button, for example)."
, (byte)0);
Row AddressRow = AddressVO.getCurrentRow();
System.out.println((new StringBuilder()).append("AddressRow1: ").append(AddressRow).toString());
if(AddressRow == null)
AddressRow = AddressVO.last();
System.out.println((new StringBuilder()).append("AddressRow2: ").append(AddressRow).toString());
String Address1 = (String)AddressRow.getAttribute("Address1");
String Address2 = (String)AddressRow.getAttribute("Address2");
System.out.println((new StringBuilder()).append("Address1: ").append(Address1).toString());
System.out.println((new StringBuilder()).append("Address2: ").append(Address2).toString());
int length1 = 0;
if(Address1 != null)
length1 = Address1.length();
int length2 = 0;
if(Address2 != null)
length2 = Address2.length();
System.out.println((new StringBuilder()).append("Address length1: ").append(length1).toString());
System.out.println((new StringBuilder()).append("Address length2: ").append(length2).toString());
if(length1 > 35 || length2 > 35)
OAApplicationModule PurposeAM = (OAApplicationModule)oaapplicationmodule.findApplicationModule("HzPuiAccountSiteAM");
OAViewObject PurposeVO = (OAViewObject)PurposeAM.findViewObject("HzPuiCustSiteUsesVO");
int BPcount = PurposeVO.getRowCount();
System.out.println((new StringBuilder()).append("Business Purpose Row Count: ").append(BPcount).toString());
Row PurposeRow1 = PurposeVO.getFirstFilteredRow("SiteUseCode", "SHIP_TO");
System.out.println((new StringBuilder()).append("Ship_to row: ").append(PurposeRow1).toString());
System.out.println((new StringBuilder()).append("Length1: ").append(length1).append(" Length2: ").append(length2).append(" Ship_to row: ").append(PurposeRow1).toString());
if(PurposeRow1 != null)
System.out.println("Throwing exception.");
System.out.println("Before SuperPFR2");
super.processFormRequest(oapagecontext, oawebbean);
System.out.println("After SuperPFR2");
OAException ErrorMessage = new OAException("WARNING: Ship_To sites address lines 1 and/or 2 have more than 35 characters.", (byte)3);
OADialogPage dialogPage = new OADialogPage((byte)1, ErrorMessage, null, "", null);
dialogPage.setOkButtonItemName("OkButton");
dialogPage.setOkButtonToPost(true);
dialogPage.setPostToCallingPage(true);
dialogPage.setOkButtonLabel("OK");
oapagecontext.redirectToDialogPage(dialogPage);
} else
System.out.println("SuperPFR3");
super.processFormRequest(oapagecontext, oawebbean);
} else
System.out.println("SuperPFR4");
super.processFormRequest(oapagecontext, oawebbean);
System.out.println("End of validation");
} else
System.out.println("SuperPFR5");
super.processFormRequest(oapagecontext, oawebbean);
public XXF5ArAcctSiteOverviewCO()
}