Palm Desktop transport problem

Has anyone tried to install Palm Desktop (specifically the version for the Palm TX) on a MBP?
I've tried multiple times & get 'transport' errors each time.
I actually sync w/ Missing Sync, but I think that you have to have Palm Desktop installed first?
MBP 2.0/2GB RAM/120GB HD Mac OS X (10.4.5)

You do not need to install palm software in order to get missing sync for palm os up and go. Just copy your (hopefully backup palm user folder) back and install missing sync.
BTW:
This procedure applies to PPC. I will receive my MBP on or before 24th, so I can't tell if missing sync will work on MBP right now.
If not there is a solution to come as a Intel compatible version of missing sync version 5 was announced by mark/space (for end of march though).

Similar Messages

Palm Desktop Installation Problems

When I tried to open my Palm Desktop to sync my Tungsten E, I found that the program had become corrupted and would not open.
I decided that the best way of overcoming this problem was to download a fresh copy of Palm Desktop from PalmOne and re-install. This did not work, as the install kept stopping and a pop-up window would announce that a newer version of Desktop was already installed.
I then tried to un-install whatever remained of Palm using the Windows Add/Remove Utility but it kept telling me that there was a Network problem and would not Un-install even though we are not connected to a network.
Today I learned of the free RevoUninstaller utility which I downloaded, installed and ran. It identified a considerable number of leftover pieces of Palm files, keys, etc. which I allowed RevoUninstaller to delete.
This appears to have eliminated the issue of the "newer version of Desktop is already installed". However, during this new install, while the Palm Desktop InstallShield Wizard is installing "Registering Class Servers", I now get another error message as follows:
Error 1401. Could not create key.
HKey_Users\S-1-5-21-299502267-1123561945-839522115-1006\software \Classes
Verify that you have sufficient access to that key, or contact your support personnel.
This is a single, home-based computer with two Users and not connected to a network. Can anyone help me sort out this problem.
Thanks, Frank
Post relates to: Tungsten E

Thanks for your suggestions.This whole problem started when I was unable to open Desktop and sync my Tungsten E. It appeared that the program had been corrupted. So I tried to uninstall and then reinstall using the downloaded the Desktop software (Win414EN.exe, Version 8.2.160.0) from PalmOne. I kept getting error messages so I followed some of the instructions that I found on previous postings on this forum.
I tried to uninstall the previous version listed on my computer (Version 4.1.0420) using the Windows Add/Remove Programs. This was unsuccessful as it would not uninstall.
I then edited the registry and deleted all evidence of Palm as suggested in the instructions. This also did not fix the problem.
I then downloaded the Windows Installer CleanUp Utility and ran that to try to uninstall Version 4.1.0420. - This was again unsuccessful.
Then I tried to Install (Run) the downloaded "PalmOne Desktop Win414EN.exe, Version 8.2.160.0" software again, the Palm Desktop Install Shield Wizard opened started the installation procedure and an error message opens that states "A newer version of Palm Desktop is already installed". After clicking OK on the error message, Wizard terminates the installation and the page changes and instructs me as follows: "InstallShield Wizard completed. The Wizard was interrupted before Desktop could be completely installed. Your system has not been modified. To install this program at a later time, please run the installation again. "Click Finish to exit the Wizard".
Of course, running the installation again resulted in the same installation problem.
I then did some research on uninstallers and decided to download and install the free utility RevoUninstaller, and ran this utility.
RevoUninstaller identified 153 files, folders, keys, etc. from Palm which I subsequently agreed to delete. The program inserted a Restore Point before deleting all.
I then tried to Install Desktop again from the downloaded software PalmOne Desktop Win414EN.exe, Version 8.2.160.0 as I don't have a PalmOne Desktop CD. I did not get a CD when I purchased my Tungsten E new about 5 or 6 years ago.
During the installation of files, the Palm Desktop InstallShield Wizard gets to Registering Class Servers, stops and puts a new error message: Error 1401. Could not create key. Hkey_Users\S-1-5-21-299502267-1123561945-83952 2115-1006\Software\Classes. Verify that you have sufficient access to that key, or contact your support personnel.
I have several questions,
Did I delete too much?
What is this Hkey and how can I have access to it?
Is there a way to fix this issue?
Thanks for your anticipated help. Merry Christmas.
Frank

New Palm Desktop Software Problems

I am a longtime Palm user and I just upgraded my phone to the Palm Centro. The phone is great, but the software upgraded with it to the Access version and it's horrible! There are all kinds of features gone (e.g. background color) or there but not working (e.g. birthdays), and I get error messages when I hotsync about it not being able to open the file for backup of PMTraceDatabase. And I'm not even using it on Vista.
Does anyone have any suggestions or know if you can use an older version of Palm with the centro?
Palm is about to lose a long-time customer....
Post relates to: Centro (AT&T)

you need to completely uninstall the 6.2 version of your palm desktop then reinstall the 4.2 version http://www.palm.com/us/support/downloads/windesk42v.html
the 6.2 version doesnt have color coding feature...
PMtraceDatabase is an ignorable message....
Post relates to: Centro (Unlocked GSM)

Problem with Calendar and drag and drop a name to a Time spot with palm desktop. Full name does not appear only last name.

Im having a problem with the palm desktop. When in “Contacts” and I list (LastName,First name) and then I move to the Calendar and drag and drop a name to a Time spot Only the LAST name of the Person appears. How can I fix this so that I can see there full name ?
Also when If list (Company,Last Name) then go to calendar Some of my contacts are out of order but if I drag and drop them into the calendar day the full name appears. Is there any why of fixing this ? Or having it work properly ?
Im running XP pro
Palm Desktop Version 4.1.4
Post relates to: Treo 680 (Rogers)
Message Edited by corrado on 07-21-2008 08:55 AM

Any Idea how to fix the problem that I am getting when using the (Company,Last Name) and the contacts being out of order in the calander ? I have some last names starting with A then it goes to D then a B then a stack more A and none of then have a Company field filled out in them in them...
Thanks for looking into that for me but it seems really stange to offer the option but not put in the first name in the calander when you drage the name over. I hope this is fixed in the future. Can anyony sugest another desktop platform I can use if I cant fix my problem with the (Company,Last Name) problem?
Post relates to: Treo 680 (Rogers)

Palm desktop software calendar problem

I am having a problem with the desktop software (6.2 version). When viewing the calendar in the "month" view, as I move forward to the months of November, December and January the program locks up and shuts down. If I move into those months in the weekly view it works fine. Any suggestions?
Post relates to: Tungsten T

Thanks for the speedy response. However, I read the article for which you provided the link, and I hve also read many other articles that I found via search, but I don't think these will help me. All of these articles seem to assume that (1) you have a handheld to which you can sync and thereby rebuild the database on the PC, or (2) you have a backup that you created via the Palm Desktop export function. Unfortunately, I have neither and so I don't think any of these solutions will work for me.
I did read with great interest an article that stated that recent versions of Palm Desktop have a built-in function that will repair a corrupted Datebook database. Will this also fix a corrupted Address Book database which is my problem?
So, I downloaded and attempted to install the latest version of Palm Desktop. I was careful to read the instructions that stated NOT to uninstall my current version of Palm Desktop, but to just install the latest version on top of my current Palm Desktop. However, when I attempted to do the installation, the installer software said it could not install on top of my current software and that I should first uninstall my current software.
I have some questions now:
(1) If I uninstall my current version of Palm Desktop, will this destroy my Address Book, Datebook, and Memo databases ( I don't care about the ToDo database)? If so, what can I do to preserve those databases?
(2) Is there really a function built in the recent versions of Palm Desktop that will fix a corrupted database? Is this an "automatic" function that will detect and fix a broken database or is this something I will have to invoke?
Thanks for your help.
Gdad

Palm TX HotSync Problems with Windows Vista (DeskTop V6.2.2 HotSync Manager V7.0.2)

I have recently had to re-install DeskTop on my Windows Vista PC and at the same time updated to V6.2.2. but the HotSync manager gets to "Synchronising Date Book" and just hangs up until I close things with Task Manager. I've tried re-booting my PC reloading the software and soft resetting my TX but so far I haven't found a solution. Can anyone help please?
Post relates to: Palm TX

When a sync hangs on a component of Palm Destop, it usually means the data is corrupted in that component. The calendar is the culprit most of the time.
Click on the following link for the program called DbFixiT. This program has a trial version that you can download and install on your Palm OS device. The trial version will scan for database corruption and then report the corruption. You can then find the records causing the problem and fix them yourself or you can purchase the program and have it automatically fix the records.
http://www.pimlicosoftware.com/dbfixit.htm
To install the program, set all conduits to "do nothing" except quick install or install if using Palm desktop 6.2.
After you install the program on the handheld, run the scan and also scan for Blobs in the calendar.
After you clean-up the database on the handheld, set the conduits in hotsync to handheld overwrites desktop and perform a hotsync.
If you need more info. regarding DBFixit, there is a PDF manual on their website.
For reference purposes, click on the following link for the support page for your device on the kb.hpwebos.com webpage.
http://kb.hpwebos.com/wps/portal/kb/na/tungsten/tx/unlocked/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

Problem installing Palm Desktop on Windows Vista.

I am trying to install PalmDesktopWin414 on a couple different computers that are both running Windows Vista Ultimate. At the palmOne InstallShield Wizard welcome screen it generates the following error.
Internal Error 2738.
This interrupts the installation and it does not complete. Any suggestions?
Jon
Post relates to: Palm Z22
Post relates to: Palm Z22

hello all , i got mine up and running late last night and thought that since it drove me nuts i would share how i did it with others having the same problem, for fyi i am using a sony clie sj22 and hotsyncing with an usb cable for reference with palm OS4.0 i think.
1. dont install the software just yet please follow
2.let palm desktop thru thye firewall program and make an exception for it there.
3. disable and antivirus software as it sees palm as a threat.
4.now install palm desktop i used my old version palm desktop 4.0 BUT DONT INSTALL THE PROGRAM IN PROGRAM FILES try somewhere else like documents( this i read on another site where someone tried it but failed there).
5.now turn on your palm pda and open up hotsync page, up in the upper left screen corner touch the hotsync tab and down should come a sub menu, form here you need to set up all of your conduits,modem sync preferencesmconnection setup etc make sure they are set for how you will be hotsyncing.
6.now open up the desktop program and on your toolbar you should see the hotsync icon click on this and set set the options here.
7.now you should be able to hotsync(communicate) from the pda to the computer .
Hope this helps , sorry that some one like me had to figure it out by staying up late until i got it .
MICROSOFT apparently doesnt care if you fix it that way you bite the bullet and buy a windows mobile device.
and PALM i think about the same
too bad if you think about all the millions of these devices out there they are pissing alot of people off and losing sales from it.
Message Edited by aa1pr on 11-09-2007 06:05 AM

Screen Resolution Problems With Palm Desktop

I'm running Palm Desktop 6.2.2 and have this problem of it changing my resolution to 640x480 on my laptop running Win 7 whenever I call it up. How can I keep it at the recommended 1280x800 when I call up Palm desktop?
Post relates to: Palm TX

You right-click the Palm Desktop, select "Properties," click the "Compatibility" tab, and check the settings. (there is a lower-resolution setting there)
Compatibility mode is a way to restore functionality to older applications written for older versions of Windows, such as this game I once played. It wouldn't work on my Vista PC until i enabled compatibility mode, which restored semi-functionality. (it still crashed a lot)
webosnation.com is another option for help.

Problems with Palm Desktop 6.2

I install Palm Desktop 6.2 and HotSync Manager (Windows) in my palm Tx ( I working with windows vista in my pc), after when it is working and I want to enter to the applications this one resetting mi system operation.
please help me.

Palm Desktop 6.2 has been nothing but a HEADACHE. I do not recommend it -- at least not for WinXP and Zire or Treo. It doesn't do anything new anyway, and it may be supported by Access, which is some other company, not Palm.
Problems I had:
-- Cannot Hotsync
-- Corrupted files on Zire, which required full reset
Fortunately I was able to download Palm Desktop 4.2 (still available) and re-install. I had backups to repair files, but all categories were forgotten, so a huge headache.

Problems to load Palm Desktop on Windows 7 Profesional

I have downloaded the PalmDesktopWin62 executable to load the Desktop for a Palm Desktop for a Palm TX. The problem is when I run the program I get the following message: 1607: Unable to install InstallShield Scripting Runtime.
I would appreciate assistance.
Post relates to: Palm TX

I did a google search for your proglem, I found this article, you might give it a try.
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/1607-unable-to-install-i...
I hope this helps
Terry

Problems installing PALM Desktop on XP

I recently purchased a PALM TX to replace a Tungston T. After a few minor problems it installed on my work laptop successfully. Then I tried to install it on my home desktop PC (XP Home) and have run into significant problems. By following the Start Here guide I did plug in my TX before I loaded the software but the system gave me "unrecognized USB device" constantly. I started the installation of Desktop but after a few screens (download far from complete) it defaulted to a reboot (I tried this twice). I disconnected the TX and then restarted the installation and it went through the proper sequence. When I got to the 'Sync device' step, I plugged in the TX and the "unrecognized USB device" came up again and when I hit the "sync" button nothing happened the it timed out. Further, I noticed that the Hot Sync icon did not install in the lower right hand of the screen as it was supposed to.
I've uninstalled the software and tried rebooting, reinstalling and even tried installing from the downloads on the PALM page including an option to "repair" installation problems. Nothing works. And of course there's nothing on the PALM page about installation problems or even a way to email the problem to PALM support.
Is there any way to get this figured out?
Post relates to: Palm TX
This question was solved.
View Solution.

Well, the OS is XP Home. OK so here's the solution I guess... After trying various scenarios that didn't work, I decided just not to bother trying to get the new Palm Desktop to work with my TX. So I disconnected the sync cable. It was then that I noticed that I had plugged in the new sync cable in the USB port that my old cradle used. That USB was one that came with my system which is about 4 or 5 years old (I think it's called USB 1 technology). However, I also have a newer USB 2 card in my system so I decided to give that a try...and it worked. The system recognized the new TX right away and everything worked fine after that. So I guess the lesson learned here is that the newer Palm's require the newer USB technology although I didn't see that in any of the documentation.
And thanks to those that tried to help me with this problem. It's really appreciated.
Post relates to: Palm TX

Problem installing Palm Desktop 4.0 on Mac (Intel CPU + OS 10.5.6)

Hello,
When installing Palm Desktop 4.0 on my Mac (MacBookPro= Intel CPU + OS 10.5.6), the installation fails when trying to install the last files (.prc files). I cannot find any installation log to know what the problem exactly is. If I try anyway to run the software, Palm Desktop seems to run OK, but HotSync Manager fails (error related to "PPC-lib").
The problem is I am still using my old but fine Visor, so I don;t think I can install a more recent version of Palm Desktop.
Thanks for any help !
Post relates to: Visor Deluxe

Hello Walter and welcome to the Palm forums.
For such a new Mac, I'm fairly certain, you are going to have to use Palm Desktop 4.2.1 Rev D or later (I believe that Rev D is the latest) for Mac OS X. You can download Palm Desktop 4.2.1 Rev D for Mac OS from the Palm website. You may need to pick a newer Palm handheld to gain access to the download link. If that is the case, pick the Tungsten T5, it should require Palm Desktop 4.2.1 Rev D.
Alan G

Problem installing Palm desktop... Please help!

I have windows XP home ed. and am trying to install the palm software that came with my new tungsten E2. I also installed it on our main cpu first, which has winows Vista. It installed fine on the "big" cpu, but not on my laptop. The only problem with it on the big cpu is that the quick install doesn't work. It gives me an error message and then takes me back to desktop manager.
For my laptop, I thought it may have been installed wrong. I tried to remove program from control panel, but that won't even work. It says error 1316, a network error has occured while attempting to read the file windows installer palmone. then says fatal error during instalation.
Can I only put this on 1 cpu? Is it interferring with my blackberry manager already on my laptop?
Post relates to: Tungsten E2

hello
the quick install will not work with a vista pc
you have to install a different palm desktop which is palm desktop 6.2
to download: http://www.palm.com/us/support/downloads/windesk62.html
palm desktop 6.2 has 'install tool' which is same as 'quick install' on the CD
for 1316 just follow the instruction on
http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=304,E=0000000000112248557,K=9677,Sxi=10,Case=Obj(17525)
hope this will help you
Post relates to: Palm TX

Palm deskTop software 6.2 has problems;

Having just purchased a PalmTX, and installed PD6.2 (by Access) as the latest o/s for deskTop, i am dissapointed in a number of things. There is no longer support for colour to quickly show which category the event belongs to, and the software seems very unstable, freezing if i attempt to edit the users, from either menu allowing it, or whenever i attempt to look at media on the desktop. The palmTX seems to have no stability problems itself, and is not effected during hotSync, except there is always an error message refering to backing up a file that cannot be opened.
Post relates to: Palm TX

I asked this in a different forum yesterday and have gotten no reply so far, so I'll try here. Is there some trick to getting the "PIM Conduit Sync->Sync with Outlook" option to work under Vista 32 with Outlook 2007 sp1? The company "upgraded" me from an XP system running Office 2006? (whatever the previous version was) to a new Vista machine running OUtlook 2007. I installed Palm desktop 6.2 from Palm's download site to get the latest version and selected Outlook as my sync source for my Tungsten TX. Sync reported no errors except for the database file that's been there since forever, so I assumed that everything was working correctly. Until I noticed that no appointements were being transferred... Got to looking and while the TX conduit manager shows both calendar AND Date Book conduits as active, the Hotsync on the Laptop shows ONLY Date Book and is synchronizing with Palm Desktop, despite the PIM Conduit Sync->Sync with Outlook happily proclaiming that "Outlook is already set up to manage your calendar, contacts, notes...". "Calendar" is not even a Selectable option on the PC side. So is this an Outlook 2007 problem, a Vista problem, a Desktop 6.2 problem, or something that nobody else has ever heard of?
Post relates to: Palm TX

Palm Desktop Software ver 4.2.1 problem

I have recently switched to Mac and, after having upgraded OS X to 10.4.8 I installed the synchronisation software for Palm ver 4.2.1. The installation worked fine and it was confirmed that it was successful. When I try to synchronise, I get the following error message "You do not have the necessary access privileges. See the administrator for assistance." I am logged in on a administrator account, which is the only account set up on the machine. If I try to open for example the Palm Desktop application directly, the splash screen is shown for two seconds and nothing more happens, the application does not open and there is not error message. I have tried Palm support and have uninstalled and reinstalled on their advice. I have verified and repaired permissions with disk utility. Anyone understand what could be going on?
MacPro 2.66 GHz Mac OS X (10.4.8)

What problem are you trying to solve? If you want to remove all signs of the Palm desktop software, what I did was open up a finder window, and then I searched for "Palm" and deleted everything that came up, except the Palm folder in my Documents folder.
Until I finally divorced myself from using the Palm desktop software, I had to repeat this operation several times.
The Palm desktop software is absolutely horrible. I suggest you move to Missing Sync by Mark Space software or use Apple's built-in iSync and forget about the Palm desktop software. You can get Missing Sync online from http://www.markspace.com

Palm Desktop transport problem

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