Parental Control Troubleshooting
I tried to install the Guest Account and Parental control with few additions in the pre-selected software. As soon as I push the "lock icon" to close the "parental controls", the multicolor wheel do not stop rolling and I have to "force quit" from "parental control" window. Any help on this ?
Thanks
Not to beat (or revive, as the case may be,) a dead horse, but...
I have three Leopard computers:
A MacBook Pro (see tag at bottom of post,) which only has one account, so no Fast User Switching, and no parental controls. Dashboard works fine.
An eMac (1.25 GHz USB 2.0 model, 768 MB RAM, 160 GB hard drive, SuperDrive,) with two accounts, plus the Guest account turned on. Fast User Switching is on, and the Guest account has parental controls. Dashboard works fine in all three accounts, no matter what user switching I do.
A 12" PowerBook G4 (867 MHz VGA model, 640 MB RAM, 40 GB hard drive, Combo Drive,) with one account, plus the Guest account turned on. Fast User Switching is off, and the Guest account has parental controls. I have Dashboard disabled in the Guest account. Dashboard does not work in the main account, though. (I do have the security on this computer totally locked down. Every single Preference that even hints at "security" is on. Secure VM, FileVault, auto-logout after x minutes, login window requires typing user name and password, the works.) I've tried all the tricks, including turning off Parental Controls. This computer is also on its original software install. Yes, really. It has never been reformatted since I opened the box. It came with Jaguar, and has been upgraded to Panther, then Tiger, and now Leopard. I have deleted user accounts and created new ones, (the current user account is less than a month old;) and have done disk repair and permissions repairs. I know that Dashboard worked in Tiger on a different user account; but I honestly can't recall having tried Dashboard on the current user account in Tiger, much less in Leopard, until today.
Similar Messages
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Parental controls are unstable
I run osx 10.8.2 on my Imac and administer to my 5 kids accounts that I have on my computer. when on thier accounts everything is unstable. If I allow a certain program it might not allow them to use it or it might let them use it but only after they click on it fifty times. also web sites that I allow them to use randomly get "forgoten" and they can no longer access them. this is really anoying for all the sub applications.
Double check to make sure your PC settings are correct. Then use Software Update to update your OS to 10.8.3. Also, update everything SU has to offer for your computer. When done, repair permissions and restart your computer.
A couple of links that may or may not offer a solution:
OS X Mountain Lion: Manage a user with parental controls
Troubleshooting Parental Controls
Configuring Parental Controls
Set parental controls on your Mac (Video) -
Troubleshooting parental controls for WRT160N
i have a WRT160N and i havent had any issues with anything but i cant look up or purchase my school text books becuase its blocked...
i have trade re-installing the program which was a hassle becuase everything is set up wireless in my household....
need help getting the parental control tab in my computerHere's the procedure to get your Parental Controls back.
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I have given my 4th generation ipod touch to my husband and he wants to download some in app purchases, so I am trying to reset it via itunes. I dont remember setting parental controls but I must have at some point, maybe when I lent it to the kids. But I cannot remember the password and nothing I have tried works. So I have backed the ipod up and am trying to reset it but after speding 10 minutes doing a download I get a message that says:
"The softwaar for the iPod was corrupted during download. Disconnect and reconnect, then try again. Make sure your network settings are correct and your network connection is active, or try again later"
I have tried many times. All the settings are correct, and the network seems to be working fine in all respects.
Any advice very much appreciated.
Thank you
UPDATE - decided to try one more time after trying for hours and it has worked! I now suspect it may have been because my son was playing an online game. Though we have plenty of bandwidth. But in case, I guess it could be a bandwidth problem.A Complete Guide to Restore or Recover Your iDevice (or if you forgot your passcode)
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
If you need to restore your device or if you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to
update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake
and Home buttons at the same time. When the device turns off, release the Sleep/Wake
and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device.
The device should turn on. Note: If you see the screen pictured below, let the device
charge for at least ten minutes to ensure that the battery has some charge, and then
start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button.
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
How can I put parental controls on laptops my kids already own?
Hi all,
I bought my two daughters MacBook Airs this year, and they're great of course.
While setting up the MacBook Airs, the setup required user names and passwords for the accounts. So they have those. Each kid is the administrator of her computer, it therefore seems.
I would like to put parental controls on the MacBook Airs now. (They're good kids, but I'm concerned about all the adult stuff on the internet.) Is it too late?
Do I need to set everything up again so that I'm the Administrator and they're the users? On previous (PC) laptops, I hated this, because then I had to sign in every time there was a software update and such.
Is there a way to set up parental controls after the fact now in a way where I won't have to sign in all the time to troubleshoot their computers? Do I have to delete their current accounts, set up a new account for them and an account for me as "administrator"? Will that become horribly cumbersome?
Any experiences and advice most welcome. Thank you.Admin rights are held in the Users & Groups Preference pane.
Log in as her.
Create a new user for you and give that user Admin rights.
Log her out.
Log in as you and take her admin rights away.
Set Parental Controls. -
I am unable to unlock the parental controls in iTunes 9.0. I receive the following error message "The parental control preference could not be unlocked because the user "dw00521" does not have administrative privileges." I don't ever remember creating or adding parental controls. I am the only user of this computer. I cannot access the iTunes store or execute home sharing since these items are turned off in parental controls. Would appreciate any help in how to resolve. I've tried uninstalling and reinstalling iTunes without any luck. Thanks.
Sorry about the delay, JD.
Okay ... there may also be an issue with the preferences files relating to parental controls too. So rebuilding your preference files may be of some help here.
The technique you need to fix that is described in the "Remove iTunes Preference files" section of the "User-specific troubleshooting" section of the following document:
[iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues|http://support.apple.com/kb/TS1421]
Before starting out on that, set the PC up to view hidden files and folders, as per the description at the beginning of the "User-specific troubleshooting" section.
*Some heads-ups before proceeding*
Be careful of any custom preferences (EQ, imports, etc) you have set up. Take a note of those, because rebuilding the relevant prefs returns all such prefs to their default settings. You may need to set up any such preferences all over again.
You may also need to reinstall any third-party plugins afterwards.
Things to expect during the pref file rebuild ... moving one set to the desktop (on XP) causes the setup assistant to run during the rebuild. Avoid saying yes if it asks you to import all the media files on your PC into iTunes. Otherwise, you'll end up duplicating all your content in your iTunes library. Moving the other set of prefs to the desktop (on XP) means that you have to agree to the licence agreement again. -
Admin acct. with parental controls. Help!
Yesteday I started a new user acct for my kids with some restrictions. Now when I am logged in as the Admin (my only other acct right now) some of the restrictions are applying to MY acct as well - most importantly I cannot access system preferences so I cannot change the accounts. It is restricting me from the programs I specified for the other acct but it is not restricting the sites I can access in Safari. I didn't know it was so easy to change an admin acct by accident!
Does anyone have any ideas? Do I need to start with the install disc? Thanks so much...."I tried the ssh:// and safari would not recognize the address."...
Ok, that means the "Allow supporting programs" control hasn't been selected, which is unfortunate for situations like this, but good for locking down the account.
The thing that is strange is that it really should not be possible for this situation to arise from the GUI - normally it won't let "Parental Controls" to be configured on an "admin" account, a managed account can't be promoted to "admin", and given that there are only two user accounts on the computer (one "admin", one "managed"), it shouldn't be possible to demote the "admin" in order to apply limitations to it.
Without getting a better idea of what has happened, it's hard to be specific about what commands to use to resolve the issue, although restoring the "NetInfo" database to default settings probably would clear things up. With just two users, this might not be a bad idea, but before proceeding further, it would be important to confirm that the computer has not been configured with a lot of custom groups, sharepoints, automounts, etc...
..."Is it possible to reboot from the install disc and do something that would help (without actually reinstalling)?"...
Another approach might be to enable the "root" user using the install disk, eg. by following the instructions in the document linked below - except assign a password to the "System Administrator" account. After rebooting, log in with username "root" and the new password.
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh655.html
The "root" account is "all powerful" - the usual safeguards in place to protect the system from eg. mistakes by the user or security holes in software, don't apply to "root" so only log in to do what needs to be done, then log out immediately - for example, to respond to this post, log back in to your regular account - don't launch Safari while logged in as "root".
Hopefully, it will be possible to access "System Preferences" while logged in as "root", allowing you to either reconfigure the existing users (remove parental controls, make sure the main user is still "admin"), or create a new account (allowing it to administer the computer) for further troubleshooting...
If things work out, disable the "root" account right away (instruction, more or less, are in this document - just choose "Disable Root User" instead of "Enable Root User").
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1549.html -
My iTunes parent control keeps giving me the same error message. “Parent control preferences could not be unlocked. You may need to reinstall iTunes. “I have uninstalled ant reinstalled iTunes that 4 time now and I still can’t get on. Can anyone help?
Experimental advice ... but, plausibly, the preference files containing the parental control setting may be damaged. If so, removing the iTunes preference files may help.
For the basic technique, see the "Remove iTunes preference files" section from the "User-specific troubleshooting" section of the following document:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
To see those folders, you'll need to first set your PC to view hidden files and folders
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Prior to doing the preference file rebuilds: Best to make a note of any custom preferences you have set up for your iTunes. (Rebuilding pref files returns preferences to their defaults ... so you'll likely have to set some of those custom preferences up again from scratch.) Also make a note of any third-party plugins/add-ons you have installed. You may have to reinstall those after the rebuilds.
Things to watch out for during the rebuilds
Rebuilding the preference files in the \Local\ location causes the iTunes license agreement to run. So you'll need to agree to that again.
Rebuilding the preference files in the \Roaming\ location causes the iTunes Setup Assistant to run. When prompted to do so, do not add files to your iTunes library. (Otherwise you'll end up with a library full of duplicates.) -
Forgot my parental controls password - is there a way to reset it?
I forgot what my parental controls password is in system preferences - is there a way to reset it?
http://support.apple.com/kb/ht1212
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
Safari can't connect to server on only some applications (lumosity) and only under parental controls
Under parental controls with the "try to limit access to adult sites" selected, some sites (such as lumosity) give me the can't connect to Safari screen,
while others (facebook, twitter) give me a form to fill out screen, rather than the home page.
Other websites work just fine.
When I use my own login, all of the sites work just fine.Hey Nana1048,
Thanks for the question. I understand you are experiencing connectivity issues with your iPad 2. The following resource may help to resolve your issue:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
1. Be sure you're in range of your Wi-Fi router (access point).
2. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed, follow these steps.
3. Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
4. Restart your iOS device.
5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
6. Tap and Forget this Network.
7. Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
8. Turn your Wi-Fi router off and on. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
9. Update your device to the latest version of software.
10. Update your Wi-Fi router to the latest firmware. For AirPort Base Stations, install updates using the AirPort Utility.
Wi-Fi disconnects or signal strength is less than expected
1. Move closer to the Wi-Fi router (access point).
2. Check for sources of potential interference.
3. Remove any case, stand, or other accessories from your iOS device and see if signal strength improves.
4. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including
- previously connected Wi-Fi networks and passwords
- recently used Bluetooth accessories
- VPN and APN settings
Thanks,
Matt M. -
Smart Wi-Fi error 2178 while editing parental controls - EA2700 router
Hi, I am seeing an "unexpected error 2178" while trying to edit the parental controls in Linksys Smart Wi-Fi. I have been editing the parental controls without any issues previously and wondering why this happened? My EA2700 router has the latest firmware 1.1.39.145204. I have tried other computers and get the same error code. I have also tried to disable the firewall, reboot the PC, router and modem. Linksys defines the troubleshooting error 2178 as "Only one edit pane can be opened at a time. The existing pane will be displayed" which makes little sense as there is only one standard pane anyway, and i don't open Smart Wi-Fi in other computers simultaneously. I think this error has something to do with the Linksys server. The expanded detail of the error message says: /jnap/parentalcontrol/SetParentalControlSettings -- Status: 200 OK Content-Type: application/json; charset=utf-8 Connection: close Content-Length: 38 Date: Sat, 29 Jun 2013 02:31:02 GMT Server: lighttpd/1.4.28
Other editing functions in Smart Wi-Fi works normally, only the parental controls. The router also works fine. Help on this is much appreciated!Is there any representative from Cisco that reads this forum? I certainly would like Cisco to check their server for any bug that is causing this error! This is getting really frustating with no support from Cisco at all. Big regret buying this router!!
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I tried to go to websites I visit everyday and they are all blocked by a virus that appears to be from Mozilla (but isn't) and shows mozilla logo and said my website was blocked by Mozilla parent control and you have to sign up for it. It asks for all the personal info that you NEVER give online so I knew it was a virus. I am writing this in safe mode. My Vipre will not pick up this virus and Malware bites won't either. I deleated Mozilla and reinstalled it but it didn't work.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us! -
Parental Controls Broken After Updating an Application
I'm using Parental Controls (remotely) under 10.5.4 to manage what applications can be opened in a small lab. This works well until I need to update an application on the lab computers. I'll use Firefox as an example, but this happens with all applications.
- I have a version of Firefox on all lab computers (3.0) and Firefox is allowed under parental controls. Everything works.
- I update Firefox to 3.0.1. (In this case, I simply overwrote the older version of firefox, but I get this problem when updating applications with installers.)
- If I remotely look at the Parental Controls settings for the lab computer, I can see that Firefox is still allowed (checked)
- Now, on the lab computer, I log into the managed account and try to open Firefox, I get a warning about the application not being on the allowed list.
- I log out of the lab computer, and again, access the parental controls setting remotely. Now Firefox is Not Allowed (unchecked).
- I check the box to allow Firefox
- Now when I log into the managed account, the new version of Firefox opens.
Some fixex / workarounds I have tried:
- After updating Firefox, I remotely accessed the parental controls settings and first disallowed (unchecked) Firefox, close parental controls, reopened it, and then allowed (checked) Firefox. When logged into the managed account, opening Firefox produced the not allowed error. When I return to the Parental Controls settings, Firefox is now Not Allowed (unchecked). Checking the box to allow Firefox fix the error.
- I've tried restarting after updating Firefox and it did not work.
My guess:
I assume that Leopard keeps a list of applications and versions installed on the computer. Parental Controls allows a specific combination and any update will break the parental controls. To allow this updated application to be opened, its old entry in the list must be updated to reflect the new version. The only way I have figured out how to do this, is to try and open the updated application and fail. Then I can finally allow the updated version.
Does anyone know of an automated or scritable way to do this. I have tried working with lsregister, but have not had any success. I need a way to force Leopard to reload / refresh its list of installed applications, with having a user logged into the console.
For a different solution, does if you can send a UNIX command to machine sitting on it login screen, that will cause the machine to login as a local console user. I could then send "open /path/to/updated app" and a logout to force the application list to be refreshed.
Many Thanks in advance for any help.Hi! Did you ever receive any feedback on this issue?
I am interested since I have noticed the exact same frustration with Parental Controls since updating to 10.5.
While a very good idea, I think the parental controls, especially with respect to permissions about applications is utterly useless at the moment. It is completely stupid that I have to reset the permissions for applications each and every time I update an application. I have three children who use the computer and I don't want them using every bit of software on the eMac. They are naturally curious and will click on programs that can do damage without realizing is.
I have also turned off any parental controls regarding web browsing but my children still hit many sites that are blocked by Parental Controls. I do have a linux gateway that does the filtering quicker and better.
If anyone at Apple is listening ... please spend some time to fix this for the next update.
Thank you. -
With Parental Controls on, Wacom Tablet pressure sensativity will not work.
I run several high-end Mac Art and Photo-based labs and have run into an issue with Leopard's Parental Controls and Wacom Tablets - when I choose to limit the programs that my users (students) can use, Wacom Tablets will lose functionality under those logins - and it seems only to be pressure-sensitive functions. I've tried several combinations of allowing all programs except utilities, with utilities, etc - no dice - I actually have to turn off "limit programs" and that is the only point that it'll actually let me use all the Wacom's functionality under those managed users - is there a way to fix this?
..."I've allowed all Utilities, Applications, etc and no matter what, as soon as I turn on the "only allowed selected programs" option, it won't work."...
I'm not sure, but it is possible that allowing / disallowing based on the pre-defined categories may not work because the software that Wacom uses on my system is in an atypical location, and has an atypical structure - it actually has one application contained inside another. It may be necessary to approve the apps explicitly.
Perhaps try either:
i) Opening "/Library" > "Application Support" > "Tablet" and explicitly dragging any apps present there into the "Parental Controls" pref pane in the panel where the programmes are listed. On my system, the app is called "PenTabletDriver.app"...
or
ii) Logging in to the managed account (with application restrictions in place), and trying to launch the "PenTabletDriver.app" programme. If this generates the "application is not allowed" message, it should be possible to "always allow" with "admin" authentication to white-list it at that stage... -
Parental control - desired features
I posted the message below to apple TV feedback page and I though I'd share it with you too, and get a penny for your thoughts; perhaps even brainstorm a bit more on the parental control issue, because WE (parents with young children) need a better and easier parental control...
quote:
"With great power comes great responsibility"... bringing so much digital content to the living room space: movies, music, youtube videos, etc is a quantum leap in our digital entertainment, but this space we share with our young children, thus they need to be effectively protected. Doing this elegantly as well is an art. We want to be able to filter out explicit content (or access to certain rated material, or certain services) easily, securely and hassle free. As of now (version 2.0.2) I can think of TWO reasons why I absolutely don't want the parental control ON (despite the fact that this leaves my young children exposed):
- First, the password has to be enter EVERY time I access something restricted. You would say that this is quite normal, however I'd say it's quite a hassle. If I am the adult ready to access restricted content, I have the option to either turn off the parental control temporarily.. with the hassle of having to set the pin again after I am done... or, I have to enter the pin every time. If i access the restricted material now.. it makes sense that I will also be the one accessing the next restricted material in 5 minutes from now. It's a reasonable time-locality principle. Apple TV should be "smart" enough to know that I just entered a pin to access something a minute ago.. thus not needing to ask for the pin again. This smartness doesn't have to be necessarily implicit.. it could be explicit: apple tv can ask me for how long should it remember the entered pin.
The solution that I have in mind is a Comcast-like parental control that inhibits the parental control for a period of time. Say, i am planning to use the apple tv for an hour.. then I should be able to inhibit the parental control for that given time. This way, I won't be asked to enter the pin over and over again for everything that is restricted. The implementation that I have in mind is: whenever I want to access something restricted.. i will enter the pin.. then instead of just selecting DONE.. I can have the options to unlock for 1 hour.. 2 hours, 4 hours.. and once. These could be easily accessible via the up/down/left/right buttons on the remote (or browse-able)
- The second BIG BIG reason why i don't want the parental control ON.. is that the pin is VISIBLE! If we are all planing to watch something (buy a movie, which is a restricted service, let's say) I will have to enter the pin in visible for my young children to see. Of course this pin will have to be changed later on to something else to make sure the parental control stays what it's meant to be.. a parental control. What good it is a parental control with a public pin?
Solution: instead of visible password.. you can allow the option to click the five buttons left/right/up/down/center in a specific order. How many permutation of 5 buttons can we have? 5! = 12*3*45 = 120, but wait... we can press a button multiple times.. so the total number of codes we can enter is.. whatever you want. e.g. if the codes should have 4 "digits", the number of combinations is 5^4 = 625. Anyway, you get the idea. You should absolutely find a way to replace the visible pin with an invisible one.. using the key combinations is one such solution.
Looking more into the future... a biometric sensor on the remote that will unlock the restricted material instantly by just pressing the finger (fingerprint) on the remote would be awesome. Perhaps this won't make it to the next apple tv remote iteration but it is something that apple is aiming for... ultimate simplicity.
Also an accelerometer based remote would also make the browsing the apple tv content a LOT faster and smoother than clicking buttons (wii-like remote perhaps?). Clicking and holding buttons (quite hard to press for my taste) to go down to the bottom of a 200 song list is quite painful.
Also.. one more thing.. it would be nice to have a HOME button similar to the iPhone home.. One click and i'm back to the main menu. Perhaps a double click on the menu button? I hate having to click 5 times to get out of a music location to get to the main menu. Quicker access please!??
all the best and hope to see these new features soon, so we can ALL enjoy our newly purchased Apple TV.
Thanks.
marius giurgiI posted the message below to apple TV feedback page and I though I'd share it with you too, and get a penny for your thoughts; perhaps even brainstorm a bit more on the parental control issue, because WE (parents with young children) need a better and easier parental control...
quote:
"With great power comes great responsibility"... bringing so much digital content to the living room space: movies, music, youtube videos, etc is a quantum leap in our digital entertainment, but this space we share with our young children, thus they need to be effectively protected. Doing this elegantly as well is an art. We want to be able to filter out explicit content (or access to certain rated material, or certain services) easily, securely and hassle free. As of now (version 2.0.2) I can think of TWO reasons why I absolutely don't want the parental control ON (despite the fact that this leaves my young children exposed):
- First, the password has to be enter EVERY time I access something restricted. You would say that this is quite normal, however I'd say it's quite a hassle. If I am the adult ready to access restricted content, I have the option to either turn off the parental control temporarily.. with the hassle of having to set the pin again after I am done... or, I have to enter the pin every time. If i access the restricted material now.. it makes sense that I will also be the one accessing the next restricted material in 5 minutes from now. It's a reasonable time-locality principle. Apple TV should be "smart" enough to know that I just entered a pin to access something a minute ago.. thus not needing to ask for the pin again. This smartness doesn't have to be necessarily implicit.. it could be explicit: apple tv can ask me for how long should it remember the entered pin.
The solution that I have in mind is a Comcast-like parental control that inhibits the parental control for a period of time. Say, i am planning to use the apple tv for an hour.. then I should be able to inhibit the parental control for that given time. This way, I won't be asked to enter the pin over and over again for everything that is restricted. The implementation that I have in mind is: whenever I want to access something restricted.. i will enter the pin.. then instead of just selecting DONE.. I can have the options to unlock for 1 hour.. 2 hours, 4 hours.. and once. These could be easily accessible via the up/down/left/right buttons on the remote (or browse-able)
- The second BIG BIG reason why i don't want the parental control ON.. is that the pin is VISIBLE! If we are all planing to watch something (buy a movie, which is a restricted service, let's say) I will have to enter the pin in visible for my young children to see. Of course this pin will have to be changed later on to something else to make sure the parental control stays what it's meant to be.. a parental control. What good it is a parental control with a public pin?
Solution: instead of visible password.. you can allow the option to click the five buttons left/right/up/down/center in a specific order. How many permutation of 5 buttons can we have? 5! = 12*3*45 = 120, but wait... we can press a button multiple times.. so the total number of codes we can enter is.. whatever you want. e.g. if the codes should have 4 "digits", the number of combinations is 5^4 = 625. Anyway, you get the idea. You should absolutely find a way to replace the visible pin with an invisible one.. using the key combinations is one such solution.
Looking more into the future... a biometric sensor on the remote that will unlock the restricted material instantly by just pressing the finger (fingerprint) on the remote would be awesome. Perhaps this won't make it to the next apple tv remote iteration but it is something that apple is aiming for... ultimate simplicity.
Also an accelerometer based remote would also make the browsing the apple tv content a LOT faster and smoother than clicking buttons (wii-like remote perhaps?). Clicking and holding buttons (quite hard to press for my taste) to go down to the bottom of a 200 song list is quite painful.
Also.. one more thing.. it would be nice to have a HOME button similar to the iPhone home.. One click and i'm back to the main menu. Perhaps a double click on the menu button? I hate having to click 5 times to get out of a music location to get to the main menu. Quicker access please!??
all the best and hope to see these new features soon, so we can ALL enjoy our newly purchased Apple TV.
Thanks.
marius giurgi
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