Partial page printing with newer HP Laserjets and Xerox printers

Post Author: lazytrbar
CA Forum: .NET
I have been using Cyrstal Reports Developer 9.2 with .NET 2003 for a couple years now with no problems. We recently installed some new printers. HP Laserjet 4250 and Xerox Phaser 6300N. On both of these new printers the crystal report printout comes out as only a partial page. The area of the report printed is only about 4 inches x 4 inches in the upper left hand corner. The rest of the page is blank. It is not a margin setting on the printer. All other printouts work correctly from web, office products, etc.
If you force the 4250 to use the older 4100 printer driver the problem goes away but that is not a good long term solution. What do I need to do to get my Crystal Reports to work on these newer printers???
I appreciate any advice.

Had similar issue with my HP Deskjet F4500C All in one printer, here's what I did:
make sure these packages are installed or install them
pacman -S cups cups-pdf hplip pyqt3 python2-pyqt
pacman -S system-config-printer-gnome
rc.d cups start
To add device and install hp driver:
1. Run ‘hp-setup’ as root.
2. Click ‘Show Advanced Options’ button and check-enable ‘Manual Discovery’.
3. Enter IP address 192.168.59.63 in the ‘…device ID…’ entry and click ‘Next’ to install driver.
run system-config-printer as root, to add printer
# system-config-printer
click “Add”， Select Device -> Network Printer -> input the IP address of the printer such as “192.168.1.3″, click “Find” -> “Process”
you should be ok from here, if not some further steps:
If you encounter the following error:
File “/usr/share/system-config-printer/newprinter.py”, line 1531, in getNetworkPrinterMakeModel
debugprint (host + “: ” + args)
TypeError: cannot concatenate ‘str’ and ‘list’ objects
You should comment out the error line at 1531 of newprinter.py, and then continue to add the printer.
4). Finally, you can run hp-check to see what problems exists for the printer.

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aacosta,
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