PCR: Status in the Status Overview table is not updated

Hello,
In MSS, a manager can look at a status of submitted Personnel Change Requests (PCRs).  The status field always displays "open".  It doesn't get updated. 
I saw a few notes on this issue.
Note 1004470 ISR status overview: Status change incorrect
Symptom: The system does not refresh the ISR status overview for a request in the WebDynpro iView although the status of the request has changed.
Solution Implement the attached correction.
Later execute the QISRSTATUS_REP correction report contained in Note 947790.
But the note 1004470 is already applied because we are on SAP_APPL version 17. Will the report help me out? I'm not a core abaper/hr consultant. So, if someone could help me explain what the report does, i run it.
Also, can any one point out which data source (name of the RFC/workflow/others) fills up this data?
Thanks!
ak.
PS: Points handy for valuable answers.

clocing

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