PDF In Browser-No Save

I have a user who's been opening pdfs up in the browser off of an internal server. Normally he'd open them, they open in a pop-up, and he hits the save button.
Suddenly yesterday afternoon, the save button is grayed out. No changes were made that I can find. The same reports are working fine on mine.
Specs:
Windows XP with both Acrobat Pro and Reader installed, the pdfs are set to open in Acrobat (albeit, in the browser).

Thanks for the reply.
I know that having them both is not only unsupported, but has been a huge pain in the rump. However, This team needs Acrobat, and corporate policy as of yet hasn't been edited to allow the removal of Reader.
While it's been a pain for other issues, The users have been running both for around 12 months now, and the save button has always worked. Suddenly yesterday afternoon (after it had been working in the morning) the save is grayed out. There must be some configuration issue that has caused this...
I'm near the point of having acrobat uninstalled/reinstalled, and the reg entry we found to get them both working re-applied, but that's kind of a worst case option at the moment.

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    I'm near the point of having acrobat uninstalled/reinstalled, and the reg entry we found to get them both working re-applied, but that's kind of a worst case option at the moment.

  • Cannot open PDF outside of browser without "save as" dialog.

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