PDF's in Mail Not Previewing Properly - All Text is small Boxes with "X"'s

Hi, when I attach a .pdf file in Mail the letters of the fonts sow up as small boxes with an "X" in the middle. I have attached PDF's before with no problems viewing them in Mail but now they are unreadable.
I contacted Adobe but the PDF looks fine in other applications. I also open the file and save it using "Preview" and it looks fine until I attach it in an email then the font letters are all boxes with "X" in the middle.
Please Help!

Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - Yosemite
Safe Mode - About

Similar Messages

Adobe Reader XI and Adobe Reader X Pro (Editable PDF Combobox Search is not working properly.)

I have created Editable PDF using itext(5.3.0) in java. I have used Adobe Reader XI and Adobe Reader X Pro. But in editable PDF combobox search is not working properly.
It's only search first character.

My (admittedly old and slow) system did this too the first time I opened Reader 11, but it "unfroze" after about fifteen seconds, (an eternity in computing time, I know, but it did eventually open all the way) What you're seeing on the right is the "Tools" panel initializing. That's exactly where mine would freeze up on starting. Once it did finally open fully, I clicked the "Tools" link at the top to close the panel, and I opened and viewed a document that way, then closed reader. Now when I open Reader, the Tools panel doesn't initialize and it opens immediately.
Reboot and before you open anything else, open Reader. When you open it, DO NOT try to do anything with it until it fully opens, don't click anything, don't try to switch to another app. Give it time to open fully, and then click the Tools link to close it. Then, open and view a document, and close it. Close Reader and reopen it. the Tools panel should remain closed and Reader should open fully immediately.

BC editor not previewing properly after saving

I raised this issue a few weeks (could even be more like months) ago with BC, haven't heard anything back.. apparently it was an "issue" they were working on.
When editing a page in BC, all looks fine (text is styled) however when you save/publish, the content is then displayed by the editor as default text. (no styling). This is not so bad for me, because I know what's going on and how it will look, but for clients, they are trying to fix the formatting etc, because it doesn't look right.. When you preview the actual file in browser, it looks fine. It's just the editor that is not previewing properly. If you go out of the page again and edit, it will display properly, but as soon as you save/publish, it defaults again.
BC, any update?

Hey tyj00123,
I believe you may be referring to support ticket #35920 in which my colleague confirmed this was a bug and recorded this issue in our bug tracking software. For your reference, the bug ID was 3569891.
I can see there has been progress made on this bug and it looks like a fix may be rolled out with our next release. However this is not something I can confirm just yet. I also cannot confirm when the next release is due to be rolled out at this time. Please keep an eye on our blog closely for any announcements: http://www.businesscatalyst.com/_blog/BC_Blog/
Cheers.

Why does my aol mail not sync properly with the Droid Razr? Never had the problem with blackberry but now I deal with a great deal of spam & duplicating tasks

Why does my aol mail not sync properly with the Droid Razr? Never had the problem with blackberry but now I deal with a great deal of spam & duplicating tasks

This may sound stupid, but I'm gonna throw it out there anyway. Is it possible, that if I have enough junk on my desktop it might disrupt the signal? It seems odd, but it kind of looks like my signal is strong and relatively steady now that I've cleaned my desktop. I do tend to get very cluttered. I use a lot of reference images and save text clippings to use later... it just piles up very quickly.
So, I wonder if all that extra effort my system has to do keeping up with the junk might have something to do with the drop outs?

HT1338 has anyone else had problems with their mail not loading properly and the multi gestures stopped working on their mac pro after new updates?

has anyone else had problems with their mail not loading properly and the multi gestures stopped working on their mac pro after new updates?

Have you tried calling Apple tech support?
http://www.apple.com/contact/

I can import some songs from another computer but not others. All the songs were purchased with the same apple id. Message says "...check connection to network..." Any ideas as to what could be causing this problem?

Using home share, I can import some songs from my son's computer but not others. All the songs were purchased with the same apple id. Err msg:"There was a problem downloading ... You do not have enouggh access privileges for this operation. Please check that the connection to the network is active and try again." The network appears to be fine . I can import other songs from his library. The same songs cause me a problem each time I try. My husband had no trouble importing the same songs I have trouble with. I get the same error message if I try to import the same songs from my husbands computer as well. "Command I" appears to show the same protections on both the songs I can import & the ones I cannot. My husband and son are both running OS 10.6, while I am running 10.7. I think I had this problem even before I upgraded, but I am not certain.

x0SiN0x:
Welcome to Apple Discussions..
My first suggestion is to Repair Disk. Here's how:
Insert Installer disk and Restart, holding down the "C" key.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel, and report)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need to use a utility like Tech Tool Pro or Disk Warrior
Please post back and let me know how that goes.
Here are a few links that may help you to identify the issues:
Resolving Disk, Permission, and Cache Corruption
Tuning Mac OS X Performance
Mac OS X System Maintenance
Please don't hesitate to post back should you have further questions or comments, or with update.
Good luck.
cornelius

Photos from the Internet will not load correctly. I get white boxes with blue question marks inside. This has only been happening for the past 3 weeks so I'm not sure why it is happening.

Photos from the Internet will not load correctly. I get white boxes with blue question marks inside. This has only been happening for the past 3 weeks so I'm not sure why it is happening.

Yes - email & text work fine but when I use something like Google Images or search a blog with imbedded photos I get the empty white boxes with question marks. If I click the question mark it opens the photo but I can't possibly do that for EVERY image on EVERY page I search!?!?! I've rebooted the iPad & my wireless card several times but neither action helped. Have any clue what I should do now?

When i try to get my email at mail/google.. wildblue I get a small box in the upper left area. It was working OK this morning and started this in the afternoon. I can access my mail fine in Internet Exployer

# Question
when i try to get my email at mail/google.. wildblue I get a small box in the upper left area. It was working OK this morning and started this in the afternoon. I can access my mail fine in Internet Exployer

Good luck with this!!!
EVEN USING what WAS my Username, this is the exact problem I am having having entered my correct ID and Password.
Rgds
Rod

PDF's in Mail and Preview not displaying correctly

Ever since upgrading to Yosemite PDF's are not displaying correctly. Every time i generate a PDF of a sales quote it seems to lose a lot of information.
But the strange thing is.....
Preview and Mail both show PDF with missing text.
When I open using "Quick Look Attachment" within Mail or Adobe Acrobat it looks perfect.
When emailed, recipients (mostly Windows users) seem to have no problem opening it and seeing all text.
So far seen that issue is only in Preview and Mail
Only has happened since upgrading to Yosemite
PDF is created using web based ZOHO CRM to build quotes.
See image below to see the difference in what Mail and Preview sees compared with how other apps open the same PDF.
NOTE: sensitive info has been purposely blurred on image.

Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - Yosemite
Safe Mode - About

Open pdf files in Adobe not Preview

I just got my MacBook and all my files transferred from my old iBook. However, somehow all my pdf files are opening in Preview and not in Adobe Reader. I've had to adjust this before on my iBook, but I've forgotten how to set it so Adobe Reader is used to view pdf files. Please help. Thanks!

Nevermind, I've answered my own question again. So I can look back in case I have this problem again:
highlight a pdf file
go to file, then get info
select open with then change to Adobe Reader

'Mail" not running properly

After updating to Lion (10.7.2), "Mail" will not run properly. For each of my accounts, either the incoming or outgoing servers go offline, and while I can access incoming mail (sometimes), outgoing is impossible. I have deleted and reinstalled all of my accounts. Doesn't help.
Anyone else having issues?

WHOA!!!!! meant to say "After installing LION...."!!!
Sorry.....

PDF attachments in Mail not showing up in Outlook

I am using the Mail client on Snow Leopard to send a message with a pdf attachment. This attachment is not visible to recipients using Outlook 2010. Why? Windows Friendly Attachments setting is on. The PDF file was created by printing from Pages.

sorry, I should have been clearer
If you have an Exchange server; you need to apply the required Update Rollup to the Exchange server, rather than local Outlook clients. Noe that the Outlook Web Access should still display the PDF attachment.
"Consider the following scenario:
You have a server that has Update Rollup 3 for Microsoft Exchange Server 2007 Service Pack 3 (SP3) installed.
You use a Mac Mail client to send an email message that includes a PDF attachment to a mailbox on the server.
You open the email message by using Outlook 2010.
In this scenario, the PDF attachment in the email message is not displayed.
Note The PDF attachment is displayed when you open the email message by using Outlook Web Access (OWA).
RESOLUTION
To resolve this issue, install the following update rollup:
2509911 Description of Update Rollup 4 for Exchange Server 2007 Service Pack 3"

SUS - MM Scenario: notification mail not sent to all Supplier Users

Hi,
we're in a SUS-MM scenario and we publish Purchasing documents (PO and/or SAR) to SUS portal.
The notification mail for new published documents are sent only to the e-mail address of the Supplier (imported from SAP to SUS) which is in the SAP Supplier Master data. But if the Admin supplier creates other users for the supplier (F1 / F2 / F3), the notification mail for new published PO/SAR are not sent to the mail address of F1 / F2 / F3 users. Is it the standard behavior or is there some missing customizing setting missing?
Our customer wants that notification mail are sent to all the mail addresses of the Supplier Users.
Has someone had this kind of requirement? and, if it is not achievable via standard customizing, which could be the right solution to meet this requirement?
Thanks in advance

Hi,
This is a standard SAP process which SAP has provided,
The other way is to develop a custom program,
1) Select the Supplier.
2) Check the available contact persons of the Supplier.
3) When a document is created in ECC (Hope you are in MM-SUS), select the list of contact persons for Supplier. (I assume need a RFC FM to develop to SUS)
4) Send a e-mail to all users linked with this Supplier.
You can find the linked Contact persons in BP transaction and Table BUT000.
Please change the Status of the Issue once your problem solved, other will get benefitted. If possible post the soulution.
Thank you,
Anil

ICloud mail not working, lost all mail.

hello,
i have this new problem which i can not figure out so i am asking for your help.
the situation is as follows:
i own a .mac account since day 1. and moved to icloud. so did my wife. all worked fine till i decided to update her iphone to ios6 i think.
today she send me an email which i received on my ipad. the notification on my ipad said an email was received from my name. checked the email and the email was my wifes email, but with my name.
went to iclouds on ther prefs pane and saw that it was under my name but i could not change it.
went to apple id and change the name under her apple id to her name and everything changed under hers.
but mail app got all srewed up.
i have lost all her emails and the only thing i get is an inbox and the sent folder.
her web mail and iphone have all folders and emails so they are not lost from the server.
i can not seem to be able to connect the macbook to the icloud server.
i log out from her apple id, and icloud. relog but mail will not sync with icloud and give an error in the pref pane window of icloud. it sais that icloud would not be enabled and go to mail and add the account from there.
i try to do it and when i go to add the account the account is already there. the icon on the left in the accounts list shows the icloud icon with mobile me title and icloud imap description.
the details in the account are correct and already filled in and locked. the server is p01-imap.mail.me.com
i send an email from my account to my wifes email. her iphone received the email from my name to my name (yes my name) but under her email address since she received it. on the macbook the email never arrived.
if i delete the account in the mail app i will get all fields locked but only the alias pull down menu with her email address with the @mac, @ me and @icloud alias.
enabling and disabling the acount will not add an icon to the left. enabling will fill in the locked fields. but do not really make mail work.
quiting mail and reopoening will create an icloud account like before....all in a loop and it gts me really mad!
i can not describe the problem any better since i do not understand what is going on.
macbook is on lion.
pleasseeeeee heeeellllpppp
or to put things on simpler note, mail will not enable/sync with iclouds.
Message was edited by: nassosc

I have the same problem with my iPhone 5 iOS 6. Message reads "The latest backup could not be completed." I have tried about 10 times, both auto and manual syncs. The progress bar progresses about 1%, stays there for about 5-10 minutes then the message appears. To rule out the possibility of a wireless signal problem, I did an iCloud backup on my wife's iPad (iOS 5.1.1) and my iPad II (iOS 6) and had no problems. I can't understand why my iPhone 5 has the problem and not my other devices. Apple phone support was unable to resolve this and the support person said he has not heard of this problem and would contact the engineering department.

IMAP gmail - mail not sending properly

I have my mail app set up with a gmail IMAP account. My outgoing mail is often not able to be sent despite wifi being on. I hit send and an error comes up saying "a copy has been placed in your outbox. The message content could not be sent to the server" or something like that. The problem is intermittent. I've been trying to work out exactly which messages don't work, and i've gotten at least part of the way there. If I am sending a reply to a message and it doesn't send if I get rid of the quote levels and leave just my response it will send. However, very large messages or forwarding attachments generally do not send at all even after repeated attempts.
So it seems it may be to do with the size of the message trying to be sent, or perhaps the server can't handle the quote levels, but then sometimes these ones get through fine so I don't think it can be this.
I have spoken to apple. They advised me to delete the account and start again, which I've done but the problem is still persisting. Anyone got any ideas?
Chris

I though that gmail was having issues, are you using a wifi connection or 3G?
Either one, if your using wifi check the SMTP settings for your Internet Service Provider.
You can usually find it by google. They may have multiple SMTP server settings but try each one.
Replace the gmail SMTP settings with the ones you find.
If your using 3G, idk who else is selling iPad now (Verizon, AT&T, Sprint?) try using theres.
Either way who ever supplying the Internet try swapping them out for SMTP server addresses, ports, or SSL capabilities.
I hope this works for you as it did for me.
P.S.
If you switch between WIFI and 3G specific SMTP servers may have troubles when switching between the two.
Check if gmail has alternate SMTP server settings other then the ones you may already have selected on your device.
Anyways good luck!

PDF's in Mail Not Previewing Properly - All Text is small Boxes with "X"'s

Similar Messages

Maybe you are looking for