Phone calling on it's own

I have a droid razr...but my other (original) droid had the same exact issue. My phone will call people all on it's own. My old droid did it all the time, my razr only does it when my alarm goes off and malfunctions (which is most of the time). My alarm will go off and only sound for about 2 seconds and quit...which is not good at all. When it stops my phone will call someone. It tried to call my Mom at 5 am one day and that is not good...she is 87 and would have got all worked up. I put a call blocker in and it somehow gets around it and calls people anyway. Any suggestions? I know a working alarm would be VERY nice....sigh. I love my Motorola's but this makes me never want to buy one again......

@mrslumpy,
I definitely know how important it is to have a working alarm on your phone. I use the alarm on my phone every day to get up for work. I'd be lost without it!
@breezex provided a great suggestion. Did you try clearing the application cache http://vz.to/Ljt4tF? You can also try clearing the temporay internet files as well http://vz.to/17g7dOV. Since this also happen on your other phone it may be a 3rd party apps on the phone causing the issue.
If the issue persist after the steps above, run the phone is safe mode http://vz.to/rxg0ii for a day and see if the issue stops.
Keep me posted.
John_VZW
Please follow us on twitter @VZWSupport

Similar Messages

Last night, I saw my iPhone on the table in front of me and twice it made phone calls on its own. I just watched it make the outgoing call as it sat in front of me. Should I think that it has a virus? What should I do about it?

Last night, I saw my iPhone on the table in front of me and twice it made phone calls on its own. I just watched it make the outgoing call as it sat in front of me. Should I think that it has a virus? What should I do about it?
Also, it's been a little quirky lately: slow to respond to key pad touching and making it impossible to delete Apps?
Should I try wiping it and restoring it to factory settings?
Thank you.
Ben

It isn't a virus.
I would try the Restore from backup first and if that does not help try a Restore as a new iPhone.

Phone call with your own phone number

Today I receive a phone call with my Home Phone on the Caller ID. My Phone Number is supposed to be unlisted.

It is likely a scam or robo call who often mask their own numbers by using legitimate numbers.

Phone hangs up on its own minutes into incoming call

Sometimes when I get a phone call, a few minutes into the conversation my phone hangs up. What's going on? I'm not pressing anything (I don't think), and it does it fairly regularly.
Thanks for any help!

I was with verizon for years, great coverage in my area, which due to some military bases is a poor Cell phone area, Wanted my iphone so i switched last week, coverage kinda suks, I do drop calls, I got the phone for wi-fi internet So I'm happy

Why does it take 22 phone calls and leaving BT to ...

I used to have BT broadband option 3. For this I required a phone line, I made around 3 phone calls a year from it.
Last year in May some bright spark in BT decided to merge my phone and broadband accounts. I had been paying the correct amount of around 40 pounds a month for my line rental and broadband (+vat) until this point. When they made this "merge" they upped my monthly payments to 71.50. (I found this out much later after many many many frustrating phone calls)
I only noticed this overcharging in January when a bill of 71.50 was DD'd from my account. I then noticed this had happened for most of last year. I was refunded the 200 pounds my account was in credit at the time. I asked the person on the phone to set my direct debit to take the correct monthly account. He said he would.
What I expected was billing like so:
Feb 40 pounds
Mar 40 pounds
Apr 40 pounds
Its not rocket science. Its not hard. Am I missing something? Was my request too difficult?   I had paid monthly by direct debit since I have had a phone line.
On the 21st of January my account was debited £117.70 by BT. This was on top of the £71.50 already taken earlier in the month. It was directly before my payday and put me overdrawn with my bank who charged me for the pleasure. The bank refunded the amount.
I was about to go on holiday and called BT billing who apologised and stated clearly that I could call back in February to arrange the correct billing, that they were sorry and would put notes on my account to ensure no further attempt was made to take the incorrect amount.
While on holiday ..... an incompetant person in BT billing emailed me to say that she would be trying to take the £117.50 from my account "in the next few days". So, while on my holiday I had to ensure this did not happen by contacting this BT billing department. I cancelled the BT direct debitat this time.
After calling BT around 15 more times, speaking to various levels of incompetance i was finally told in Mid February that I had been switched to quarterly billing, but on a monthly direct debit: I was being charged for 3 months use up front and nothing could be done, I had to live with their mistake. Could I please pay up the £117.50 or I risked interuption of service ... which was a shame .... as after so many phone calls I had already put the wheels in motion to leave for Sky ....
Calling for my MAC code the poor lady offered me broadband at half price to keep me, at which I had to respond that she could offer it to me for free but I had no confidence that would be what appeared on my bill or what would be taken from my bank account. The billing department is the sole reason for my leaving.
So, I had left BT in mid February. Despite this, the billing department still insisted that I pay the £117.50 for the period "up to the 31st March". On pointing out that I would not pay for a service I was no longer receiving and could they produce a bill up to the 16th February, I am told "oh no, you must pay in advance and then we will kindly refund you the money".
Amazing ... pay up front for a service I no longer receive and hope the company repays me? Considering my confidence in their handling of money ... Heck no ...
I am told they will produce a final bill, "within 14 working days" (such speed!) which may ... oh so kind of them .. have the correct amount I owe them on it.
So after a few more frsutrating phone calls where I am demanding a bill, it transpires that BT have been sending my bills to the WRONG address. It appears that despite using the home move service some years ago and BT moving my phone line from one property to another that BT billing live on another planet and never received this news and were sending my bills to my old property. I was asked "Can you not go to the property and ask for the bills".   My patience had now pretty much run out. I just wanted rid of this company.
Today, I call .. yet. .. again .. to ask where the **bleep** my final bill is and they tell me its been put in the post. It is for the correct amount.   I will be paying it when it arrives.
Its such a shame. All BT had to do was charge me the correct amount per month for their own services. They failed utterly. From all my conversations with them I have an impression of a department in meltdown where the left hand does not know what the right hand is doing, let alone what the the feet might be up to .....
I have left BT for good, I have been left with a very bitter aftertaste.
From the posts on this board, it appears my frustration is felt by many. I do wonder if any action is being taken internally with BT to correct the mistakes being made?   Would a moderator confirm?

Hi Oxfordataloss,
Thanks for posting. I'm really sorry you've had such problems with BT, it's certainly not the kind of service we would hope to provide. I'll take your comments on board and if you don't receive the final bill as expected please drop me an email with the account details and a link to this thread for reference.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

HI I have an Iphone 3GS and the microphone jack works when I play music but not when making phone calls. please help as I use it for conference calls

Hi I use my phone for conference calls and use the microphone jack to connect to speakers. It doesnt work when making phone calls but when i play music on the phone the jack works with the external speaker.

Happy to have been of help. Hope all goes smoothly.
BTW, for the sake of others who may help you here, it's usually most polite if you mark the post that answered your question as being the one that "solves" it, not your own post. That's how people get points here, if a questioner marks their post as either "helpful" or "solving". It's not an issue for me, but for those just starting out in the forums it may be important to them. See:
https://discussions.apple.com/static/apple/tutorial/mark.html
and
https://discussions.apple.com/static/apple/tutorial/reputation.html
Regards.

I was hotlined for no reason, it's been over 3 months, over 10 phone calls, and my account still has a "hotlined" indicator on it

This feedback includes more of my overall history, however I felt the need to share this recent experience of being hotlined, when it wasn't even my fault, the company admitted it, said they would take the "hotlined" indicator off of my account, and have failed to do so after several escalations:
I am sure my experience lately is nothing unlike anyone else’s experience. For the most part my experience with Verizon has been a bit of a roller coaster to say the least. When I first started my service almost five years ago, I ended up losing a phone number I’d had for about five years due to a technical mistake they made during the contract process and having to witch phones about four times. From there, I had billing trouble every month for the next 18 months. I had to call in for some kind of adjustment just about every month until I was due for an upgrade in December 2011. I upgraded to the Motorola Droid Razor, a choice I have regretted ever since.
So for the next 18 months I had well over 24 replacement phones for the Razor, until about August of 2013. I was offered by Verizon (via Motorola) to “upgrade” to the Razor M. It was a newer phone, only a bit smaller than the original Razor. I didn’t know it had 50% less internal memory than the original Razor, so I asked Verizon to send me the Razor in place of the Razor M, so that I could at least used the phone as I had intended. Not even a few days after I got the replacement Razor, it fell off my bed (less than 3 feet off the ground) and the screen shattered. Since I had not yet sent back the Razor M, I just re-activated it and called Verizon to let them know.
Okay, now let’s back track to October 2013. I had to replace another phone on my plan, a Motorola Droid Bionic, and we had ordered a new S.D. card for it. We got the replacement phone and S.D. card, I found out that the S.D. card was a kit that came with a card reader to plug into my computer, however it was also about $55. I sent the S.D. card back and the broken Bionic, and of course tracked both boxes. Verizon received both boxes within a few days, but only inventoried the phone. It took them almost 5 weeks to inventory the S.D. card. I had them charge the S.D. card to my bill, but since I had sent it back, I paid the bill less that amount, about $55.
So I had communicated with the financial services department about waiting for the $55 credit, in the event there was some kind of an issue. Even though I had talked to them right before the lines were all suspended, it was still suspended, and no one could explain why. I have called in since November 11, 2013 and I have talked to several people:
November 29, 2013 – Joanne
December 3rd 2013 – Ashley
December 4th 2013 – Melanie
December 6th 2013 – Maria
January 24th 2014 – Michael
February 7th 2014 – Elizabeth
February 8th 2014 – Amanda
Since then I have talked to another few more people, all of whom have submitted an escalation to a manager to approve the suspension to be removed from my account. We have all heard the term “hotlined”, which is like a big ugly mark on a customer’s credit and it takes 6 months of on time payments to get it removed. However in my case, it wasn’t even my fault, the company admitted that they messed up and interrupted my service and although they promised over 7 times to get the account fixed, they have still not done it. I still paid the November and December 2013 bill, and the January and February 2014 bill in good faith. Although I have had a number of bills roll over from one month to the next during my 5 year term with Verizon, I have never been in a position where the lines were interrupted due to an error of my own.My service does work, and was turned on right away when I called on November 11th to find out why it wasn't working, that is how I found out about the hotline, talked to a manager and they said that due to it being Verizon's mistake, the hotline indicator should be removed by December 1st, it was not and still is not.
I have never asked for the company to reverse the mark on my account until now. How is it that Verizon and other companies like them can hold the threat of an early termination fee over the customer’s head, so that if the customer makes a mistake they are in fear of doing it again for fear of being interrupted or disconnected? However the phone companies aren’t held to a similar standard? If the wireless phone companies (whether holding a contract with a customer or not) are not held to a level of responsibility when they make a mistake, then why should the customer?
So it has been over 3 months since my account was hotlined and the mistake was made. I have continued to make my payment and even kept my service with them, despite the fact that my contract is over. Because of the hotline I cannot use the edge program to get a new phone and I cannot bill anything to my account until the hotline is removed. As I understand all it takes is a manager to sign off on some document and the hotline indicator is removed. If that is the case, why has it taken over 3 months, and over 8 phone calls and nothing has happened? I just talked to a representative this last weekend in the loyalty department and I have given the company an ultimatum – either get the mark off by the next bill, coming out March 2nd 2014, or I am done with the service.
I would rather have to purchase a phone outright from another company, and get on a prepaid plan than to bend to accepting the responsibility of the hotline on my service when it wasn’t my fault. I also cannot stand having to switch companies, but in a case like this, I would be a hypocrite if I didn’t.

Well the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
The problem here is the staff you speak to are poorly trained, in days gone by it took one call to them and they pulled up your account and see the error and had the authority to remove any errors. They did not remove legitimate account actions, but used their heads instead of putting a customer off or worse lying to the customer.
Its a shame you have to go through what you going through.
Good Luck

When I receive a phone call from a new number, how do I save that number to my contacts?

When I receieve a phone call from a new number, is it possible to save that number from the incoming calls screen? Can I create a contact from the number itself without having to go to the contact list and write the number in manually?

Thank you so much. I feel like an idiot for not figuring that out on my own, it is so simple. But I really, really appreciate this. Thank you!!!

The iOS 6.01 killed the Apple SD reader on my IPad 3 (purchased new in May). What gives Apple? Support phone call useless.

The iOS 6.01 killed the Apple SD reader on my IPad 3 (purchased new in May). What gives Apple? Support phone call useless. iOS installed today November 3 and dialog box came up say device no longer supported.
It's an Apple SD card reader (purchased the same week in Syracuse,NY) and it worked fine yesterday after part one of a Day of the Dead shoot in central Mexico.
As a professional journalist I traveled with the iPad and a Nikon D80 and lenses and flash. My MacBook would be addded weight so this application (the iPad) fits the bill.
I was in Paris for a month in October and shot thousands of photos. Often did not have wireless and used the iPad as a photo safe to store the photos.
Back in the Paris apartment the Photostream worked great.
So what gives Apple...I upgrade my Ipad 1 for an Ipad 3 and now it's useless in this application and the new iOS. Was there any warning or information that this would happen? Or did you test the iOs on the iPad 4? Afterall the iPad 3 is, what 5 months old?
But, and a big BUT Apple, I can buy an iPad 4 and use the thunderbolt SD card reader. Is this how you become a world class company???
Our next Apple purchase is not going to be that...was going to be an Ipad mini for my wife to use on the road in her job. She travels giving anesthesia.
We are an Apple family....My first Apple was an Apple II and had a Newtown (that still works).
And we now have an iPhone, 2 MacBookPros, 2 Apple TVs.
My other computer is an old PC that works with my professional weather station and also interfaces with my ham radio. While I dislike the stability of Windows the system allows me to tinker and work with other devices.
How can Apple not recognize that folks do want to do thing the way they have been and also abandon DVD/CD drives from computers yet at the same time Apple will sell you its own DVD/CD drive.
I have always loved my early AppleII but had to abandon it for writing and editing (early photo editing and design was still a dream then) because most companies "did not support Apple," I was told by corporate IT people. So a love hate period of using PCs.
Now Apple does not support users but it will sell us the latest gadget. This is stupid marketing and wrong consumption by America.
I don't want to trust the Cloud for everything and want the ability to edit and stroe photos with ease and not always reply on wi-fi.
Maybe I should shell out $69 for tech support.

Hey wmhwilson,
first of all you are not addressing apple in these forums. We are all just users like you trying to help eachother out. I can almost guarantee they didn't pull the support for the card reader from ipad 3. As i have a nikon camera and d5000 and a card reader running on ipad 3 and i just did a import from the sd card after I read your comments. It could be a bug within your ipad. Try restarting the ipad, if you have everything back up to icloud do a full reset then restore from icloud.
Second, going off on a tangent about apple and their business practices, in support forums which are user based, really wont get you much help. We come here to help people like you and there are way to many folks who go out venting and we all heard it before and kinda getting bit tired off it.
Third, before doing proper diagnostics, rebooting, restoring ipad, using different SD card, try using usb connector directy to the camera, don't assume that apple pulled the plug on it. It could be a bug that slipped through testing however I highly doubt it since its working for me.
So try rebooting, restoring ipad from icloud (if you have back up), try inserting a different SD card. Since you are photographer you must have more then one. Try using the other connector that comes with camera kit.

Why can't I make a phone call after updating to iOS7?

Since updating, anytime I try to make a phone call it appears that the phone connects but I cannot hear anybody on the other end. All I hear is my own echo?
Has anybody else had this experience?
Any ideas?
Help!!!!

That screen is telling you the iPhone has entered the recovery mode...you must follow the recovery mode instructions in http://support.apple.com/kb/HT1808 to attach to a computer running iTunes, in summary:

Choppy audio during cell phone call.

Is anyone else having this problem?
I'm on a cell phone call with 5 bars and after about a minute or so they start hearing me all choppy and that's with 5 AT&T bars.
Is this a known issue? I don't see anything regarding this problem.

That's because if you have anything plugged into the headphone socket it (fairly sensibly) assumes you're using a headset.
You would be better with a headunit that has its own audio circuitry and uses the iPhone's as a data storage unit.

Mac support phone call??

Has anyone received a phone call saying they are from Mac Support? I said I was not interested before they could finish their sales pitch, but I am curious as to how they would know if someone owned a Mac, or if it was just a random lucky call? Any security issues I should check into?
Thanks

It's a scam, hang up on them should they call back. Apple won't initiate contact with you via phone unless you've asked them to call for support.

Phantom Phone Calls

I have a BT Broadband package with free phone calls 24/7 via the hub. Went online to check when current contract expires, (my BT) noticed that I was to be charged for calls made via landline rather mystified as it is an answerphone pluged into landline socket. All outgoing calls made via hub phone. How can I check if the answerphone is making out going calls on its own. I quired this with the billing department who contact the technical department who said if I have been charged then a call made, you must pay.
I will now wait and how many more calls I get charged for as the only bit of comms gear connected to BT is the Broadband Hub. I do have a mobile phone, and being of a certain age remember when only posh people had telephones and we still managed.
Will have to follow up the e-mail offers I get offering better service for phones etc.
So if anyone can help me ask the answer phone machine how it made the calls I would be very happy to do so.

There are no area codes beginning with "5", as its reserved.
All that happens if you dial "5" on the hub phone, is that it falls back to the landline, and you will get normal landline dial-tone, so you can originate calls using the landline number.
Its possible that BBT had failed for a short while, and outgoing calls were being routed via you landline.
You can see this if you look at your online bill, where BBT and landline calls are separated. You should be able to determine by looking at the called number, whether its one that you would normally make from a hub phone.
Also, before you use the hub phone, make sure that the dialling tone is the higher pitched BBT tone, before you dial.
Another forum member has found this out to their cost
See
https://community.bt.com/t5/Bills-Packages/1250-price-increase-on-Hub-phone-calls-to-New-Zealand/td-...
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Cannot make phone calls after update to iOS version 8.1.3

hi i do own an iPhone 6, it was a beautiful phone until i updated to iOS 8.1.3. Now i cannot make phone calls at times, the phone shows no network. I updated the OS from wifi, my mom owns an iPhone 5c it also has the same problem. please help

What you describe...
Two iPhones
Same issue
Same general physical location (your house?)
... sounds very much like " cellular signal dead spot " OR "radio frequency interference"
Test this by noting exactly where in your house that this takes place and also where it does NOT. Repeat until you have a "Map" of the good and bad spots.
You cannot do much about the cellular signal but may be able to troubleshoot the interference problem. This document talks about Wi-Fi and Bluetooth, but the "Sources" might also apply to your cellular signal problem - radio waves are radio waves.
Wi-Fi and Bluetooth: Potential sources of wireless interference - Apple Support
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What happens when recieving phone call during apple pay transaction

How do I control receiving a phone call during an Apple Pay transaction. My phone "froze" and I couldn't complete the transaction.

takamore wrote:
excuse me, just what is your definition of 'store'?
the building is large with a large apple logo on the front and only sells apple products.
and it is not a few blocks away.
My definition of an Apple Store, which is what you said you visited in your first post, is what everyone else defines it as, one owned and run by Apple. The store you visited is not owned nor managed by Apple but rather by some independent company, so Apple is not in control of what they told you. This is something you need to address with the manager or owner of that store. Apple cannot assist you with this issue.
Regards.
Message was edited by: varjak paw

Phone calling on it's own

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