Phone shutting down and freezing up?

Is anyone who has the iPhone 4S experiencing problems such as frequent shut down and freezing after installing ios7? I never dropped my phone, it never got wet. These problems I'm being told even from my carrier are due to ios7. Now I have to pay $125.00 right before the Holiday season if I want to go though my insurance or 200 if I go though Apple. Even the apple customer service rep told me that he was sure that this problem was because of IOS 7. I've tried resetting it to factory settings. At least 3x a day it completely freezes up and/or shuts off. Additionally the WiFi is greyed out and won't connect to any wifi.
Help!

@JMcDonald10
I understand how being available to be contacted is very important. Let's work together and get this resolved immediately.
Yes the device does come with a one year manufacturers warranty. We have several options that we can try before replacement. You won't even have to leave your home. Did this problem start after a particular application was downloaded? Put the Incredible in Safe Mode and retest. Here's a link for Safe Mode. Does it freeze or reset?
If it is an application that's causing this and you can't find which one, I would recommend backing up the device and performing a hard reset.
Please let me know if you still experience any issues after these steps. We want you to have a great experience with your Incredible!
Thank you

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Random shut down and freeze

In the summer 2014, our family purchased Pavilion 23 touch smart all in one pc (model# 23-h109) from the futureshop. The Pc was shutting off and freezing randomly, so we returned it and exchanged with a new one. For some reason we didn't use the pc for about 5 months, assuming the new pc is working properly. After my laptop became unfunctionable, I started to use the pc then I discovered that the new pc was having same issue. At this point,exchange and return was expired at futureshop so they asked me to contact HP directly, so I did. I called the Hp support and they were telling me to follow unnecessary procedures (check the power, restart the computer, diagnoise, hardware check and etc.) when clearly it was hardware problem and needs to be sent in for repair, I felt like they were avoiding for the repair. Calling the Hp support didn't solve any issue or provided me with pleasant experience. If I were to call them again, I feel like they will ask me to do the same thing over and over. so this time I sent them an email explaining my situtation about 2 weeks ago, but havn't heard ANYTHING from them.
The shut down and freeze usually happens 3 times in one hour, so I have 25-30 minutes of usage then it restarts. This is very frustrating because warranty expiry date not much left. I have no idea what to do at this point, please if you're expert in this field, give me advice on which action to be taken next. Thank you for your time.

Hello @Jpark12,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-to-check-your-messages/t...
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Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
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After taking 5 pictures with the 4S, the phone shuts down and restarts - all apps have been closed and software updated

We use the iPhone's at my job and they all have the 4S - one of the guys is having a problem when taking pictures. After taking 5 pictures the phone completely shuts down and re-starts. He has made sure that all apps are closed out, updated the software to the current one and that the battery is fully charged. Can't seem to figure out what the problem is. Anyone???

We use the iPhone's at my job and they all have the 4S - one of the guys is having a problem when taking pictures. After taking 5 pictures the phone completely shuts down and re-starts. He has made sure that all apps are closed out, updated the software to the current one and that the battery is fully charged. Can't seem to figure out what the problem is. Anyone???

Phone shut down and restarts

Why zo my z3 suddenly shut down and then restarts? I have experienced it several times at about 4-5 o'clock in the night. very disturbing!
Solved!
Go to Solution.

Hi dandedoes,
Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
There are a number of factors that can cause restarting, in many cases a SIM card or an SD card can be the culprit. I do suggest removing the SIM but also any SD card and try testing to see if the issue continues.
This can also be related to third party applications or apps that may have corrupt data. In such a case removing any new apps would help resolve such an issue.
Finally if none of the above works, then a software repair would be the best option to perform. See the instructions below on how this is done.
Before you start you have to download the PC Companion software from PC Companion
and install it on your PC.
2. Once installed on your PC, double-click the PC Companion icon on your desktop to start the update.
Note! For some models you will be prompted to do a backup prior to the update and then restore.
3. Install and open PC Companion then select Support Zone.
4. Phone Software Update.
5. Start.
6. Repair Phone
7. Continue
8. Accept data removal
9. Next
10. Wait for prepare
11. Select Phone
12. Follow the connection steps
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Phone shut down and could not charge screen is empty

Phone was shut down and could not charge /screen was empty

Reset the device by pressing and holding the home and power button until the white Apple logo appears.

HT4623 when i make software update my i phone shut down and it can't start it always Show the apple mark and then disappear i can't make any thing what the problem and what the solution thank you

Dear gentlemen:
i know how can update ios update but when i make update my iphone shut down and it can't start.
it always Show the apple mark and then disappear i can't make any thing i need know what can i do ?
thank you

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Shutting Down and Freezing

<< Post moved for better exposure >>
Yes, I have been having this problem with a three-month old Nokia Lumia 822.
About a month ago, my original phone began to freeze, which I resolved by turning it off then on again. Then, it shut itself off a few times.
Then, about two weeks ago, it shut itself off and wouldn't start up at all. I called for live help. A technician walked me through various tests until she determined that the phone was defective. She then helped me reactivate an older cell phone I still had and I used that for a week while a replacement phone was sent to me.
When the replacement phone arrived, I invested 3 hours with technicians on my home telephone helping me get the new phone up and operable. Before that day was out, the new phone shut itself off and wouldn't restart.
I called Verizon again and while running through more tests with another technician, the phone came on again. However, I asked if the battery might be the problem and he agreed to send a replacement. While waiting for the replacement, the phone died again and wouldn't come back on. I called and another technician offered to overnight me a battery, since he researched the first battery replacement and saw that it had been sent by ground and wasn't scheduled to arrive for another few days. This technician guided me through a few more steps and we got the replacement phone with original battery to start up again.
The second battery arrived the following morning, which was yesterday. When I put it into the phone to check its charge, I saw that it was over half-charged, so I kept it in the phone and went off to an appointment. Before the day was out, the phone died again. I took the battery out and put in the old battery, and the phone came back on. I took out the old battery and put in the new battery, and the phone came back on, too.
Now, today, the phone has died twice. This time, I just took out the battery and put it back in and the phone starts up.
NEVERTHELESS, this removing and reinstalling the battery should not be a required operation multiple times per day.
So, please, Verizon Technicians, Please let us know how to remedy this issue permanently. Thank you.
Message was edited by: Verizon Moderator

"this removing and reinstalling the battery should not be a required operation multiple times per day" - I completely agree.
I got my Lumina 822 in December. It was working perfectly, outside of the "other storage" filling up rather quickly. Until about 2 weeks ago, it froze, and when I took the battery out and put it back in, it said, "unable to find a bootable option." I have a replacement now, sent the old one back (Verizon must not have even gotten the old one yet because I got a reminder message today to return it). Now this "like-new" replacement is freezing multiple times a day. Sometimes it works for hours, but other times, it freezes multiple times within an hour. It even freezes overnight, and so my alarm doesn't go off in the morning. I just got everything re set-up, so I'm not really looking forward to calling Verizon for another replacement, but I think I might just need to do so.

My phone shut down and it will not turn back on.

Help! My iPhone 4 shut down (outta nowhere) and now I cannot get it back on.
Lisa

That's terrible, Lisa_M! We need to get your phone up and running immediately! Was your phone fully charged when this happened? If not, connect your device to your PC or outlet and let it charge for 20-30 min! Did your phone incur any physical or liquid damage? If you need additional assitance, please follow and send a DM to ChaunceyM_VZW and I will reach out and address your concerns. Have a great day!
ChaunceyM_VZW
Follow us on twitter @VZWSupport

The phone shut down and cannot activated again!!

My phone is 3gs 8g HK,no lock.Yesterday it shut down itshelf.Then i connect the phone to itunes.It said my phone has no sim card inside,so cannot activated.But,in fact,my phone has the sim card inside!

because no one answered

I was using yahoo messenger on my iphone 4 when it suddenly stopped working and my phone shut down and now it wont turn back on

i need help with my phone,
i downloaded yahoo messenger for my iphone 4... i used the app for about 10 mins then it crashed and will not turn on.. the screen is lit, but is black, ive tried plugging it into my computer but nothing is happening, ive holding down the home button and all that, and still nothing.
someone please help me out

i put that i held down the home button and all that... sorry, should of made my message a little clearer hun.. but i did try that, ive been searching video's on the net trying to figure out how to fix the problem, but nothing seems to be working... ive just tried pluging the usb lead into my phone while holding the home button then connecting it to my computer to see if itunes fires up, but even that didnt work... i dont know what else to try.

My ipod touch, 4th gen shuts down and freezes. What can I do?

My ipod 4 started to freeze which I would have to then reset. Now it is turning off all by itself. What can I do to fix this? BTW- it is only 1.5 months old.
Thanks!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. If defective, within warranty and not aboused Apple will exchange it at no cost.
Apple Retail Store - Genius Bar

I have an iphone 3s, phone shut down and went into recovery mode.

My 3gs phone went into recovery mode when I installed the latest IOS. I want to restore , but it will not allow me to back up in ITunes - HELP???

If it is that stage already gone
You have music in iTunes and you backup your contacts
don't you
http://support.apple.com/kb/HT4946
or using iCloud
http://support.apple.com/kb/HT4910

HT4993 my iphone just shut down and will not turn back on can anyone help or dod I need to go to the apple store for help....

NEED HELP PHONE SHUT DOWN AND WILL NOT TURN ON. IT IS PLUGGED IN BUT WONT POWER ON THERE IS NO PROBLEM WITH THE CHARGER I HAVE TRYED 3 DIFFERENT ONES CAN ANYONE HELP OR DO I NEED THE APPLE STORE??????

Hello jaicob1990,
Try the steps in the article below; it will give you multiple options on how to resolve the issue.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Phone shuts down an starts automaticly without any reason

Hi,
my new Phone shuts down and restart automaticly. After more or less 2 minutes the phone shuts down and starts again, and again and again.....;-). I´ve changed nothing on that phone today.
Any Idea?
Thanks in advance
kymon

if its happening that often I would simply take it to the apple store and have them look at it your more then likely going to get a replacement on the spot

Phone shutting down with 75% battery life left.

Hello,
I've had my iPhone 3GS for 1 month and it's developed a problem.
The phone shuts down, and won't let me restart it.
Holding down the power button and home button doesn't revive it, not matter how long I hold it on.
If I plug it into charge, I get the battery symbol with a small red bar on the left, and the lightning symbol at the bottom. The phone still won't allow me to fire it up.
After a short while (1 minute or so) the phone lets me fire it up as per normal. As soon as it's up and running, it's telling me I have greater than 70% battery life left!
I've reset the phone preferences, deleted a load of unwanted apps (I was nowhere near full on memory capacity though) and restarted the phone by holding hte power and home buttons until the apple appears. This hasn't solved the problem.
I'm going to try and run it totally flat (whatever that seems to mean) and give it a full charge a few times.
Has anyone else come across this problem?
Thanks in advance,
Pip

Hi,
Exactly the same problem here. I left it to charge for hours, but the red, low battery bar would not dissapear. When I unplugged it, the phone turned off after a few seconds. I managed to turn it back on a few times, and it showed battery charges of approx. 80%. But after a few minutes, it shut down automatically and showed the low batt symbol again . I returned it to the store. No news yet.

Phone shutting down and freezing up?

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