Phone unstable since Jellybean update

Immediately following the Jellybean update to my GS3, my phone began to randomly restarts multiple times, even when I'm not touching it. This is occurring several times within a day. My phone also freezes up at least a couple times a day. The only way to get the phone to operate correctly is to remove/replace the battery, or sometimes just leave it alone for awhile, which will usually result in a restart, without me initiating it. Lastly, my battery drains really fast. I can no longer make it through a day on a single charge.
Am I the only one having all of these problems? If so, maybe it's just coincidental that the problems began immediately after the jellybean update.

I'm having the same problem. I too have had the S3 for several months before Jelly Bean and I loved it. Now, it's really buggy and I have many annoyances...actually noticed three problems come to mind:
1. Bubble notification on lock screen is no longer there when a new message arrives.
2. Signal weakness. I'm dropping calls in places that I normally can make and hold calls.
3. Battery Life. It drains much faster than before the software push.
Is Verizon planning on fixing this or am I going to have to jump through hoops to have a working telephone again?

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Phone Screwy Since Last Update

Don't know if anyone else has had this happen since the update a week ago Tuesday.
When I first undock the phone in the morning, I will slide my finger over the face to open and it will take about a minute for it to do anything.
During the day, when I make calls and then hit the button to hang-up, it will register that I hit the button, but then not hang-up. Sometimes it take :30 seconds to react, other times three minutes.
I call tech support and they tell me to hit "reset all settings" under the "general" button. I ask if I'll lose anything and they say no. I do it and lose all my voice mail, all my favorites, half the my contacts and part of my recents.
I'm back on the phone waiting on tech support just like I was with the other cell phones in my life. I thought this one was different. I heard initially how they'd help you and replace a defective phone. Now, they want you to go through three degrees of Hades before they'll put you through another ring of torture to get your phone replaced.
Not a happy experience so far...

You must believe in the higher wisdom of the Great Stevo! These are actually features, not bugs! Please apologize for your infidelity!

Major phone issues since last update

My Droid Charge downloaded the last software update and ever since it started bugging out. I called Verizon and they sent me a replacement, which bugged out worse than the first one. I went to call Verizon but the phone was acting up so bad that it froze to the point where I would do a battery pull and it still didn't work. I had to walk to the Verizon store because my phone wouldn't make calls or text for over 7 hours. They ordered me a third phone which has the same problems. All new SIM cards every time and everything. These are just some of the issues I've been having across all three phones. PLEASE HELP!
1) When entering text (text message, email, etc.), the T9 will give me suggestions, but there is no text being entered into the text box and I have to restart the phone for it to work again.
2) The phone force closes applications that I haven't even opened. I will restart the phone or do a battery pull and as soon as I unlock the phone, I am greeted by at least two apps that have been force closed. (I put the phone in Safe Mode to see if it helps. It actually force closed applications more frequently)
3) I will try to unlock the phone and the screen will lock up and will need a battery pull to fix it.
4) If I stay in the same place and only wake the phone up from sleep mode without actually running any applications, the phone will go from 4G to 3G to not even being connected, all within about an hour.
5) Since the update, I have had HUGE data usage spikes in my bill. I went from an average of 2 gigs a month to 9 gigs of data the month after the update and 7.5 the month after.
6) I will go into my contacts to make a call and when I click on the number of the contact I would like to call, the phone is unresponsive and doesn't call.
7) The phone will randomly log me out of my email accounts and I miss important emails for work. This only recently started happening.
8) The phone alerts me of several missed calls without ever actually ringing. (I know I just didn't hear it because the phone is usually on the desk in front of me and I'll wake it up to check the time and next thing I know, I have 6 missed calls)
9) If the phone actually does start ringing from an incoming phone call, when I go to answer the call, the phone freezes a lot and won't actually answer the call, but it continues ringing.

Since the posting, I received a third replacement for my phone. So far it is the best working phone out of all of them. It occasionally freezes up and I have to do a battery pull to get it stable again. I'm just quite unhappy because I didn't really even want the phone to begin with. Verizon called me and said they wanted to give me the early upgrade last year so I was like fine, but it has been a nightmare. Then I am approved for an early upgrade by two different managers from call centers and am told that they need to call me back to do the order, but I never get called back. When I call back, I get diverted and the new person on the phone ends up just wanting to send me a replacement Droid Charge. Then I finally get someone who will give me the upgrade, but then am surprised to find out that by upgrading, I will no longer be able to keep my current contract.
I have been a Verizon customer for one hell of a long time and have never had an issue until this past month, and am exhausted from having to make so many calls to Verizon. If nothing is resolved with my account by the end of my contract period, I am going to someone else.

Trouble with phone ever since Denim update on Lumi...

Ever since my phone did the latest update, it has a mind of it's own. Cortana pops up for no reason, it freezes, and sometimes it acts like someone else is in control of my phone, opening apps that I didn't even touch, sliding the screen up and down. I am really getting frustrated with it. I even did a factory reset on my phone and it is still doing the same things, if not worse. Sometimes I have restart my phone 5-6 times in a row to get it to act 'normal' for at least a few minutes. Has anyone else been having these problems?

This problem has been reported numerous times on multiple sites and there is no resolution that I am aware of. Have tried it all. Lumia recovery, reduce sensitivity, disable background apps, disable glance screen etc etc. There are a fair number of users stating that this started after update so either we are all extremely unlucky to have hardware faults occur at the same point as an update or this is a software issue. Seems to me that there are too many people reporting this at point of software update for it to be a coincidence. Also its so random, sometimes get a few hours with no issues and others freezes several times an hour. Often putting the phone to stand by and back fixes the issue so not sure how this could be a problem with the digitizer. I love windows phone OS but this is the first phone I've had in a long long time to have problems and it has seriously put me off buying another keep hoping an update will be released to fix this but nobody seems to have any idea what is causing this so not very hopeful on that. Again there are far too many reports of this for it to be considered the users fault and yet they want us to pay to send it away. I've taken very good care of my phone and it doesn't have a mark on it so if this is a hardware issue it must be a design flaw. Totally gutted and my phone is barely useable at times.

Two Droid 2 Global phones - Flaky since software update

I have two Droid 2 Global phones which were purchased at the same time. Ever since the last software update, which I believe was the Gingerbread update, these phones have been acting flaky in several ways with various features just shutting down and only a restart of the phone able to make them work again. Both phones have been having the exact same problems so that leads me to believe it is likely software related.
1) It quits ringing...even with ringing volume turned all the way up, incoming calls just don't ring. Same with text messages. Restarting phone fixes the problem.
2) The camera will take a picture, but when you go to look at it in the gallery, it is just a blank image. Unless you go look at the gallery, you have no way of knowing the picture didn't take. Once again, restarting the phone fixes this.
3) I have similar issues with the bluetooth. I sync it up to my car stereo, but sometimes it just won't sync until I restart the phone.
With the age of these phones, I suspect there are no more software updates on the way from Verizon. Can anyone confirm that? Unfortunately, the last software update also prevented <Deleted per the Verizon Wireless Terms of Service.> Any suggestions on how to get these phones some sort of software update or useful again? A phone that doesn't ring isn't much use.
Message was edited by: Verizon Moderator

Hi jksoft,
I know how troubling these difficulties can be especially when it's happening to two lines of service. I extensively researched this trouble in our database as well as Motorola's and was unable to find this as any known trouble. The gingerbread update was the last release for the Droid 2 and no expected changes as of now.
Are you using the ringtones and notifications that are preloaded in the phone or the ones you have obtained elsewhere? If you haven't tried it yet, please use a notification tone and ringtone that is from the device itself. Let me know if this makes the device work correctly.
The trouble with camera and bluetooth don't have troubleshooting steps other than doing a hard reset of the device. This will completely wipe out the device but items like contacts and media can be backed up. To complete the reset go to http://bit.ly/rqKDhh and follow the steps for the preferred method. Please keep us posted as we may need to file an investigation with Motorola to review this.
Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport

I can no longer hear my phone "ringing" since latest update. Same ringtone sample in iTunes south louder than it actually play once bought. I am missing calls due to poor volume

My iPhone 4S with latest os no longer "rings" loud enough to hear of phone in holster or pocket. I am missing all my calls. Are there any fixes?

Ah yes school boy error there out of frustration and discontent..
My issue is with music/apps/films etc not downloading from iTunes / App Store.
They initially fail and message is displayed stating unable to download / purchase at this time, yet if I retry it says I've already purchased (?) or alternatively I go to the purchased section and there they are waiting with the cloud symbol..
However some items get frozen in the download window and cannot be retried or deleted. Message appears stating to tap to retry, but even if you stole every bath and sink in the uk you'd still not have enough taps.
I post here as the iTunes guys are useless in there 'help' and have only advised posting here or phoning apple, at my expense, to explain a problem that could be rectified by forwarding my original email to a techie. However the tech team apparently don't have an email address as they're from ye olde Middle Ages..!
Anyways I digress.
So I tried sync to pc, but instead of showing the file as ready to listen/use/view, the iCloud symbol shows and I'm back to square one as the item is unable to download..
At frustration station waiting for a train from pain...
All my software is up to date, and had all worked fine prior to the last big iOS update that resulted in all the changes in display and dismay.
Answers in a postcard :-)
Much love

HT4528 slow repsonse with I phone interface since new update anyone else having issues?

Hello all ,
I was woundering if anyone else was having very slow response times on using the I phones after they updated the new OS7.2 ? I went from lighting speed response to almost no or little response on my i phone i cant even delete my old voice mails. i have to repetely tap and slide many times in a row for the phone to do basic function things pre update was no problem? And im not talking provider issues just basic function with the phone it self .

Thank you for your response Dilbert41
its not a lag issue its a problem with the software it self causing it to be slow in response for example when i want to use the phone i have to slide the bar to use it it takes many times of sliding the slider to operate it same if i want to see my phots or check my voice mail or text and make a call there was nothing wrong with these basic functions with 7.0, 7.1 but theres a problem now with the newest update plus im not the only one that i know of with this problem my wife has the newest i phone and same issue and settings didnt help problem is still there anyone else have any ideas ? or was this update just rushed out with many bugs ? will there be a fix ?

Cannot get my old music since i updated to ios5

hi there!
all my music is gone away from my i phone 4, since i updated to ios5.0.1, i got my apps back, but music which i had is not there, my music was transfered my my computer from i tunes.
i can still see the files on my computer but cannot see andy thing in my i phone. - i htried many ways but cant get through, any one knows please help!
I miss my music....)-:
Also when i try to connect to i tunes on my phone it says cannot connect to 1 tunes store.

You'll have to ask Ford. Have you applied the update they released for their bluetooth enabled audio systems a few weeks ago?

Why do I constantly have to restart my phone daily since the 4.3 update and why are there zero answers or help from Verizon or Samsung?

Ever since the 4.3 update, which I waited until end of January 2014 to download, My phone has been messed up. Some of the problems I solved on my own since Verizon and Samsung both refused to help me. I fixed the charging problem by using an HTC Incredible charger since Samsung's charger is garbage since the update. Battery drain is also a constant issue. Ram is ALWAYS full which should be a good thing but clearing it out completely and killing off all Google apps seems to make my phone all of a sudden fly and work super fast. As the day goes on I am unable to clear all of these unwanted items from being open and bogging down my phone. Most of the apps doing this are the preloaded ones you don't need. I am forced to restart my phone to get the memory cleared at least 2-4 times a day. Verizon tells me this is normal. Samsung hangs up on me when I call. Why do I have to restart this phone just to get it to work like it should after a few hours of being on? Does Verizon care about customers or just money?

@Verizon Wireless Customer Support. I have the 4.3 version that I got with the awful update. I waited until the end of January to download it and guess what was never fixed? Your update. Its been months and battery drain is not better at all. I have replaced with a new battery and it was the same problem. I have used safe mode numerous times and it does not do anything either other than annoy me some more. I have done a factory reset on my phone since the update I downloaded in January 47 times so far. It didn't do anything but erase everything and I had to start all over. Google apps are a major reason my phone is lagging. Once I force stop them the phone has incredible speed, when the Google apps are on, the phone lags. The internet browser is also super slow. 56k dial up has faster speeds than my mobile browser and I have full 4g lte bars. Its beyond annoying because when ever I call Verizon customer service I am told nothing is wrong. If I break the phone into a million pieces you would still tell me its working properly. This problem persists on a daily basis. I now restart my phone 4 to 6 times daily. I am starting to wonder why the quality of your company is getting worse and worse? I have been around with Verizon wireless since early 2000 when you first merged with Vodafone, but in the past 4 years things have changed dramatically and I have stopped feeling appreciated like Verizon once made me feel

Ever since I updated my iPhone 4S and my iPad 2 to IOS 6 all my iMessages are coming to both my iPhone and my IPad. How do I stop the iMessages I send and receive on my phone from receiving on my iPad as well? I have tried going into my settings and makin

Ever since I updated my iPhone 4S and my iPad 2 to IOS 6 all my iMessages are coming to both my iPhone and my IPad. How do I stop the iMessages I send and receive on my phone from receiving on my iPad as well? I have tried going into my settings and making sure I'm only set up to receive iMessages to my cell number and not my email....but that didn't fix the problem.

Here the way to do it, for both, or for only one Go into your settings, Messages and turn on iMessage. It will then send messages that are iMessages to both your iPad and iPhone. You can also turn off this feature on the iPad if you do not want to receive messages on the iPad.

TS1398 I have I-phone 4S - Since updating to IOS 6, when at home with Wi-Fi network with my I Phone connection is not responding sometimes – for example if I want to check my G-mail it shows loading but nothing happens and after few minutes it displays "C

I have I-phone 4S - Since updating to IOS 6, when at home with Wi-Fi network with my I Phone connection is not responding sometimes – for example if I want to check my G-mail it shows loading but nothing happens and after few minutes it displays “Cannot Get Mail” – The mail server “imap.gmail.com is not responding, Verify that you have entered the correct account info in mail settings
Other times the Wi-Fi connection works fine and it check e-mail or other within few seconds. The connection problems seems to be intermitted
This issue never happened before with IOS 5 since I bought the new phone in Oct 2011.

We suffered the imap.gmail.com server problem After an IoS 6 upgrade. The simple solution is to delete the problem account, shut down the iPad, start up again and reenter the account. Everything comes back normally. Good Luck everyone!

I have the iPhone4 and ever since I updated the phone, I can no longer connect it to my iHome (iD8)

I have the iPhone4 and ever since I updated the phone, I can no longer connect it to my iHome (iD8)

Yes, they told me I should contact apple, but apple hasn't helped me either! The iHome has worked perfectly all along and it still is working it has power just will not connect anymore to play my music.

Since I updated my 4S iphone to the latest iOS7 version, I can no longer close any of my apps. As a result, all my apps remain open on my phone. Even powering down and restarting does not solve the problem. Specifically, the icons don't wiggle anymore.

Since I updated my 4S iphone to the latest iOS7 version, I can no longer close any of my apps. As a result, all my apps remain open on my phone. Even powering down and restarting does not solve the problem. Specifically, when I double-click the start button, my open app icons display. But when I hold my finger on an icon, the apps do not wiggle and display an "x" to close. Any advice... thanks?!

Double tap the Home button, then swop upwards on the App Preview (not the App Icon). Tap the Home button again when done to return to normal screen.

My PC no longer recognizes my I Phone 4S since the recent OS update. Reinstalling I Tunes has not helped.

My Win 7 PC will not recognize my I-Phone 4S since the recent OS update. Reinstalling I-Tunes has not helped. What else can I try?

irst off, you can connect the device to another computer to import the photos. Second the error that you are seeing is a Windows error and you would have to look that one up on Microsoft.com. You should be able to remove the device from Device Manager, unplug the phone, wait a moment and then plug it back in. It should recognize it then and load the driver.
The message board is no longer allowing me to reply from that site. In answer to above, I don’t have another computer. Yes, what I sent is a windows error message but this is NOT a windows error. From what I can see online from others, this is a problem many are having as a result of something in the new OS we downloaded to keep our I-phones current. Everything worked fine before downloading the new OS and nothing changed in our systems except the new OS. Apple needs to diagnose the problem and develop a fix!

Can no longer see usage details of other phone lines since updating mobile app

I just updated the My Verizon Mobile App on my Galaxy Nexus. Since the update, I've lost the ability to see usage of 2 other phone lines I have on my account. Before the update, it was simple to see usage details of each of the 3 lines on my plan. Since I pay the bill and monitor usage, this was the app's most important feature to me. I've tried every menu option and usage detail button but cannot see usage details other than that of my own phone. Is there a way to see usage of other phones as was easily done before the update?

The primary account issue is likely the problem. My line was the second to be added and is not the "owner account" on My Verizon. I will call and get that changed when wait times are not usually long as I was just warned by the recorded message that answered my call to 611. It must be a change with the update as I was able to see other lines before. Thanks. PS. I submitted this question to Verizon thru their website as an email. I did get a call today that went to voicemail and ironically the connection was so bad I couldn't get the call back number from the agent that was nice enough to call.

Phone unstable since Jellybean update

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