Photoshop Crashing Issue
Photoshop cs2 crashing while working with TIFF files with size above 60MB, please provide a solution for this?
With the information you provide that may be difficult …
Boilerplate-text:
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?
Similar Messages
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Photoshop crash while transform
Hi there,
when i try to transform several layer or masked layer photoshop crashes. It's reproducable. Changing to administrator, updating drivers and photoshop, uninstall and reinstall adobe suite - nothing worked.
There seems to be an issue with the MSVCR100.dll - but i don't know what it is and.
Here the event view informtion:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2013-05-03T06:44:07.000000000Z
EventRecordID
16862
Channel
Application
Computer
XXXXXXXXXXXXXXX
Security
EventData
Photoshop.exe
13.0.1.0
5022da9d
MSVCR100.dll
10.0.40219.1
4d5f034a
40000015
00000000000761c9
650
01ce47c65847c2c4
C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\MSVCR100.dll
da00b70a-b3bc-11e2-a363-001999d4d8f5
Here the photoshop system informtion:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Betriebssystem: Windows 7 64-Bit
Version: 6.1 Service Pack 1
Systemarchitektur: Intel CPU-Familie:6, Modell:10, Stepping:9mit MMX, SSE (ganze Zahl), SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, Hyper-Threading
Physischer Prozessor: 4
Logischer Prozessor: 8
Prozessor-Taktfrequenz: 3492 MHz
Eingebauter Speicher: 16314 MB
Freier Speicher: 12819 MB
Für Photoshop verfügbarer Arbeitsspeicher: 14689 MB
Von Photoshop verwendeter Arbeitsspeicher: 59 %
Bildkachelgröße: 128 KB
Bildcache: 4
Photoshop hat sich am 17.08.2012 um 09:30:01 (GetImageViewResourceSharingGLContext)
aufgehängtMit OpenGL zeichnen: Aktiviert.
OpenGL-Zeichnungsmodus: Erweitert
OpenGL – normalen Modus zulassen: Wahr.
OpenGL – erweiterten Modus zulassen: Wahr.
OpenGL – alte GPUs zulassen: Nicht erkannt.
Grafikkarten-Hersteller: NVIDIA Corporation
Grafikkarten-Renderer: Quadro 4000/PCIe/SSE2
Anzeige: 2
Anzeigebegrenzungen:= oben: 0, links: 0, unten: 1080, rechts: 1920
Anzeige: 1
Anzeigebegrenzungen:= oben: 56, links: 1920, unten: 1080, rechts: 3200
Grafikkartennummer: 1
Grafikkarte: NVIDIA Quadro 4000
OpenCL Nicht verfügbar
Treiberversion: 9.18.13.1135
Treiberdatum: 20130227000000.000000-000
Grafikkartentreiber: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Grafikmodus: 1280 x 1024 x 4294967296 Farben
Grafikkartenbeschreibung: NVIDIA Quadro 4000
Grafikkartenspeicher: 2048 MB
Video-Rechteck Strukturgröße: 16384
Seriennummer: 92298158905386538084
Anwendungsordner: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Pfad für temporäre Dateien: C:\Users\cjoppien\AppData\Local\Temp\
Der virtuelle Speicher von Photoshop hat asynchronen E/A aktiviert
Arbeitsvolume(s):
Start, 104,4 GB, 19,3 GB frei
Ordner für erforderliche Zusatzmodule: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primärer Zusatzmodul-Ordner: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Zusätzlicher Zusatzmodul-Ordner: nicht eingerichtet
Installierte Komponenten
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Erforderliche Zusatzmodule:
3D Studio 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Adaptive Weitwinkelkorrektur 13.0
ADM 3.11x01
Aquarell 13.0
Arithmetisches Mittel 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Basrelief 13.0
Bereich 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Bildpaket-Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Blendenflecke 13.0
BMP 13.0
Buntglas-Mosaik 13.0
Buntstiftschraffur 13.0
Camera Raw 7.4
Chrom 13.0
Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
CompuServe GIF 13.0
Conté-Stifte 13.0
De-Interlace 13.0
Diagonal verwischen 13.0
Dicom 13.0
Differenz-Wolken 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Distorsion 13.0
Dunkle Malstriche 13.0
Durchschnitt berechnen 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Entropie 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Erfassungsbereich 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Extrudieren 13.0
Farbpapier-Collage 13.0
Farbraster 13.0
Fasern 13.0
FastCore-Routinen 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Feuchtes Papier 13.0
Filtergalerie 13.0
Flash 3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fluchtpunkt 13.0
Fotokopie 13.0
Fotos freistellen und gerade ausrichten (Filter) 13.0
Fotos freistellen und gerade ausrichten 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fresko 13.0
Für Web speichern 13.0
Gekreuzte Malstriche 13.0
Gerissene Kanten 13.0
Glas 13.0
Google Earth 4 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Grobe Malerei 13.0
Grobes Pastell 13.0
HDRMergeUI 13.0
IFF-Format 13.0
JPEG 2000 13.0
Kacheleffekt 13.0
Kacheln 13.0
Kanten betonen 13.0
Kohleumsetzung 13.0
Konturen mit Tinte nachzeichnen 13.0
Körnung & Aufhellung 13.0
Körnung 13.0
Kräuseln 13.0
Kreide & Kohle 13.0
Kreuzschraffur 13.0
Kristallisieren 13.0
Kunststofffolie 13.0
Kurtosis 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Leuchtende Konturen 13.0
Malgrund 13.0
Malmesser 13.0
Matlab-Vorgang 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Maximum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Median 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mehrprozessorunterstützung 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mezzotint 13.0
Minimum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mit Struktur versehen 13.0
Mit Wasserzeichen versehen 4.0
MMXCore-Routinen 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neigung 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neonschein 13.0
NTSC-Farben 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Objektivkorrektur 13.0
Objektivunschärfe 13.0
Ölfarbe 13.0
Ölfarbe getupft 13.0
OpenEXR 13.0
Ozeanwellen 13.0
Patchwork 13.0
PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pfade -> Illustrator 13.0
Photoshop 3D-Modul 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
PNG 13.0
Polarkoordinaten 13.0
Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Prägepapier 13.0
Punktieren 13.0
Punktierstich 13.0
Radialer Weichzeichner 13.0
Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Rasterungseffekt 13.0
Risse 13.0
Schwamm 13.0
Schwingungen 13.0
Selektiver Weichzeichner 13.0
Solarisation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Spritzer 13.0
Standardabweichung 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Stempel 13.0
Strichumsetzung 13.0
Strudel 13.0
Stuck 13.0
Sumi-e 13.0
Summe 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Targa 13.0
Tontrennung & Kantenbetonung 13.0
U3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Unterstützung für Skripten 13.0.1
Varianz 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Variationen 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Verbiegen 13.0
Verflüssigen 13.0
Versetzen 13.0
Verwackelte Striche 13.0
Wasserzeichen anzeigen 4.0
Wavefront|OBJ 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Weiches Licht 13.0
Wellen 13.0
WIA-Unterstützung 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Windeffekt 13.0
Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Wölben 13.0
Wolken 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Optionale Zusatzmodule und Zusatzmodule von Drittanbietern:
Photoshop Touch 10.0
Nicht geladene Plug-Ins: KEINE
Blitz:
Mini Bridge
Kuler
Adobe Exchange
Installierte TWAIN-Geräte: OHNE
Thanks for your help!Update your graphics driver.
Mylenium -
Photoshop crashes when rearranging layers in layer window.
Photoshop crashes when rearranging layers in layer window. I'm using Photoshop CS4 Extended on a MacBook Pro purchased 5 months ago. I have tried restarting the computer. I am able to rearrange layers with the hot keys.
Boilerplate-text:
Are Photoshop and OS fully updated?
As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by keeping command-alt-shift pressed on starting the program or starting from a new user-account.
System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.
http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html
Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)
If 3rd party plug-ins are installed try disabling them to verify if one of those may be responsible for the problem.
Does turning off OpenGL in the Performance Preferences and restarting Photoshop have any bearing on the issue? -
Photoshop crashing on OS 10.9.5
Hi I have been stuck in a crashing loop with photoshop CS6. I down loaded the new OS, and it crashed shortly after. I was working on a photo, and I got a warning saying my startup disk was almost full, so I deleted over 100 images, and emptied the trash. I went back to working on my image, and photoshop crashed. When I
opened up CS6 again it gave me this warning: Every time I click Reopen it crashes. I have uninstalled, and reinstalled photoshop twice. The warning still appears.
Any help would be greatly appreciated.
MattAsk in the PS forum and provide exact system information. Most such issues can simply be attributed to hardware acceleration issues, in this case most likely overlay drawing issues with the crop preview. Turn that stuff off in the prefs and see if it makes a difference.
Mylenium -
Photoshop Crashing after OSX Software Update!
Help! I'm a graphic designer who uses Photoshop everyday, all day and Photoshop crashes whenever saving files. It started happening right after I updated to 10.4.6. Any help at all would be appreciated...
Debbie
G4 Mac OS X (10.4.6)Welcome to Apple Discussions!
There appears to be some issue with Appleshare clients and Photoshop. If you are using Appleshare (afp connectivity), save your files locally to the hard disk and then use the Finder to transfer your files over. If that is not the issue, you may need to reinstall Photoshop, or dump the Photoshop preference files.
Did you backup your data prior to installing the update? If not, even a backup now would help, as further troubleshooting may require risky procedures. -
Photoshop crash when opening larger files
Hi there,
A recently upgraded iMac now running Creative Cloud on Mountain Lion is having an issue where Photoshop crashes upon opening a large file, the log files show it as Photoshop is hanging when infact it has crashed. I have pasted one of the log files below.
As a note generally restarting the Mac after this has occured will allow the user to open the file.
Any assistance with this issue is much appreciated.
Date/Time: 2013-10-03 11:32:04 +1300
OS Version: 10.8.5 (Build 12F37)
Architecture: x86_64
Report Version: 11
Command: Photoshop
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Version: 14.1.2 (14.1.2.427)
Parent: launchd [148]
PID: 1853
Event: hang
Duration: 1.48s
Steps: 15 (100ms sampling interval)
Hardware model: iMac10,1
Active cpus: 2
Free pages: 29969 pages (+431)
Pageins: 394 pages
Pageouts: 0 pages
Process: Adobe Photoshop CC [1853]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Architecture: x86_64
Parent: launchd [148]
UID: 503
Task size: 52634 pages (+81)
Pageins: 377 pages
CPU Time: 0.767s
Thread 0x6aa48 DispatchQueue 1 priority <multiple> cpu time 0.762s
15 ??? (Adobe Photoshop CC + 10804) [0x100002a34]
15 ??? (Adobe Photoshop CC + 2967993) [0x1002d49b9]
15 ??? (Adobe Photoshop CC + 2967772) [0x1002d48dc]
15 ??? (Adobe Photoshop CC + 556898) [0x100087f62]
15 ??? (Adobe Photoshop CC + 23843020) [0x1016bd0cc]
15 ??? (Adobe Photoshop CC + 23838178) [0x1016bbde2]
15 -[NSApplication run] + 517 (AppKit) [0x7fff8b4ac1a3]
15 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (AppKit) [0x7fff8b4b4df2]
15 _DPSNextEvent + 685 (AppKit) [0x7fff8b4b5533]
15 BlockUntilNextEventMatchingListInMode + 62 (HIToolbox) [0x7fff8a4dbae3]
15 ReceiveNextEventCommon + 166 (HIToolbox) [0x7fff8a4dbb94]
15 RunCurrentEventLoopInMode + 209 (HIToolbox) [0x7fff8a4dbeb4]
15 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff844bb0e2]
15 __CFRunLoopRun + 1529 (CoreFoundation) [0x7fff844bbad9]
15 __CFRunLoopDoTimer + 557 (CoreFoundation) [0x7fff844d631d]
15 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20 (CoreFoundation) [0x7fff844d6804]
15 __NSFireTimer + 96 (Foundation) [0x7fff85048463]
15 ??? (Adobe Photoshop CC + 23838420) [0x1016bbed4]
15 ??? (Adobe Photoshop CC + 554787) [0x100087723]
15 ??? (Adobe Photoshop CC + 555164) [0x10008789c]
15 ??? (Adobe Photoshop CC + 620315) [0x10009771b]
15 ??? (Adobe Photoshop CC + 23836436) [0x1016bb714]
15 ??? (Adobe Photoshop CC + 554787) [0x100087723]
15 ??? (Adobe Photoshop CC + 555164) [0x10008789c]
15 ??? (Adobe Photoshop CC + 582218) [0x10008e24a]
15 ??? (Adobe Photoshop CC + 528382) [0x100080ffe]
15 ??? (Adobe Photoshop CC + 531567) [0x100081c6f]
15 ??? (Adobe Photoshop CC + 651011) [0x10009ef03]
15 ??? (Adobe Photoshop CC + 16970549) [0x10102f335]
15 ??? (Adobe Photoshop CC + 653865) [0x10009fa29]
15 ??? (Adobe Photoshop CC + 6331860) [0x100609dd4]
15 ??? (Adobe Photoshop CC + 6757398) [0x100671c16]
15 ??? (Adobe Photoshop CC + 1693078) [0x10019d596]
15 ??? (Adobe Photoshop CC + 1726596) [0x1001a5884]
15 ??? (Adobe Photoshop CC + 1719489) [0x1001a3cc1]
15 ??? (Adobe Photoshop CC + 1728682) [0x1001a60aa]
15 ??? (Adobe Photoshop CC + 1625676) [0x10018ce4c]
15 PDPageGetVisibleBBox + 922 (AdobePDFL) [0x120e9fbec]
15 ??? (AdobePDFL + 1779121) [0x120eb25b1]
15 ??? (AdobePDFL + 1764463) [0x120eaec6f]
15 ??? (AdobePDFL + 1751140) [0x120eab864]
15 ??? (AdobePDFL + 545158) [0x120d85186]
15 ??? (AdobePDFL + 544095) [0x120d84d5f]
15 ??? (AdobePDFL + 661627) [0x120da187b]
15 ??? (AdobePDFL + 492813) [0x120d7850d]
15 ??? (AdobePDFL + 490211) [0x120d77ae3]
15 ??? (AdobePDFL + 465853) [0x120d71bbd]
15 ??? (AdobePDFL + 1378661) [0x120e50965]
15 ??? (AdobePDFL + 238058) [0x120d3a1ea]
15 ??? (AdobePDFL + 226557) [0x120d374fd]
15 ??? (AdobePDFL + 309142) [0x120d4b796]
15 ??? (AdobePDFL + 309280) [0x120d4b820]
15 ??? (AdobeCoolType + 353207) [0x104fbb3b7]
15 CTCleanup + 724119 (AdobeCoolType) [0x105074605]
15 CTCleanup + 388882 (AdobeCoolType) [0x105022880]
15 CTCleanup + 389039 (AdobeCoolType) [0x10502291d]
11 CTCleanup + 724408 (AdobeCoolType) [0x105074726]
11 ??? (AdobeCoolType + 73737) [0x104f77009]
11 CTCleanup + 325486 (AdobeCoolType) [0x1050130dc]
11 CTCleanup + 324222 (AdobeCoolType) [0x105012bec]
9 CTCleanup + 1026803 (AdobeCoolType) [0x1050be461]
9 CTCleanup + 1025680 (AdobeCoolType) [0x1050bdffe]
9 CTCleanup + 1005119 (AdobeCoolType) [0x1050b8fad]
9 CTCleanup + 1005217 (AdobeCoolType) [0x1050b900f]
9 CTFontManagerCreateFontDescriptorsFromURL + 39 (CoreText) [0x7fff83617b78]
9 CGFontCreateFontsWithURL + 444 (CoreGraphics) [0x7fff893a6523]
9 CGFontCreateFontsWithPath + 40 (CoreGraphics) [0x7fff893a68c5]
9 create_private_data_with_path + 19 (libCGXType.A.dylib) [0x7fff864736aa]
9 FPFontCreateFontsWithPath + 173 (libFontParser.dylib) [0x7fff8846fb13]
2 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1741 (libFontParser.dylib) [0x7fff884707db]
2 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 118 (libFontParser.dylib) [0x7fff88477006]
2 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 87 (libFontParser.dylib) [0x7fff884770d3]
2 RMNewMappedRefFromMappedFork + 50 (CarbonCore) [0x7fff86b4ec05]
2 CheckMapHeaderCommon + 4 (CarbonCore) [0x7fff86b4ce31]
*2 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*2 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*1 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
*1 vm_fault + 3211 (mach_kernel) [0xffffff80002632bb]
*1 vm_fault_enter + 1641 (mach_kernel) [0xffffff8000262109]
*1 lck_mtx_lock_spin + 10 (mach_kernel) [0xffffff80002ad51a]
2 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 2407 (libFontParser.dylib) [0x7fff88470a75]
2 TTrueTypeFont::IsTrueTypeFont(TSFNTFont const&) + 20 (libFontParser.dylib) [0x7fff884729bc]
2 TSFNTFont::GetFormat() const + 79 (libFontParser.dylib) [0x7fff88472ac9]
*2 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*2 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*2 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*2 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*2 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*2 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3276 (libFontParser.dylib) [0x7fff88470dda]
1 TSFNTFont::GetFormat() const + 79 (libFontParser.dylib) [0x7fff88472ac9]
*1 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*1 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*1 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3436 (libFontParser.dylib) [0x7fff88470e7a]
1 TOpenTypeDataForkFont::TOpenTypeDataForkFont(TFileDataSurrogate const&) + 51 (libFontParser.dylib) [0x7fff884956b5]
1 TSFNTOpenTypeFont::TSFNTOpenTypeFont(TSFNTData const&) + 263 (libFontParser.dylib) [0x7fff8849585f]
1 TCFFParsingContext::ParseCFFdata(TType1CFFDescriptor const&) + 320 (libFontParser.dylib) [0x7fff88495ac6]
1 TCFFParsingContext::CommenceParse(bool, bool, int&, unsigned int&) + 2743 (libFontParser.dylib) [0x7fff88483d33]
1 SpecialGlyphIDToStringID(TCFFFontInfo const*, MDataReference&, unsigned short) + 559 (libFontParser.dylib) [0x7fff88495e32]
1 ReadBytesInc(MDataReference&, unsigned char) + 6 (libFontParser.dylib) [0x7fff8847f660]
1 <executing in user space>
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3299 (libFontParser.dylib) [0x7fff88470df1]
1 TSFNTOpenTypeCIDFont::IsCFFCIDFont(TSFNTData const&) + 35 (libFontParser.dylib) [0x7fff8847ec15]
1 TSFNTType1CFFDescriptor::TSFNTType1CFFDescriptor(TSFNTData const&, unsigned int) + 161 (libFontParser.dylib) [0x7fff8847ed03]
1 TType1CFFDescriptor::TType1CFFDescriptor(TDataReference, TStringRef const&) + 273 (libFontParser.dylib) [0x7fff8847ef15]
1 TType1CFFDescriptor::GetCFFFontSet() + 243 (libFontParser.dylib) [0x7fff8847f3eb]
1 TCFFFontSetInfo::GetArrayInfo(TCFFArrayInfo&, unsigned int) const + 202 (libFontParser.dylib) [0x7fff8847f626]
1 TCFFFontSetInfo::GetIndexedArrayOffset(MDataReference&, TCFFArrayInfo const&, unsigned int) const + 203 (libFontParser.dylib) [0x7fff8847f825]
1 ReadByteInc(MDataReference&) + 27 (libFontParser.dylib) [0x7fff8847f4eb]
*1 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*1 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*1 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 2349 (libFontParser.dylib) [0x7fff88470a3b]
1 TFileDataSurrogate::TFileDataSurrogate(char const*, bool) + 133 (libFontParser.dylib) [0x7fff88472151]
1 TFileDataReference::TFileDataReference(char const*) + 63 (libFontParser.dylib) [0x7fff8847230b]
1 __open + 10 (libsystem_kernel.dylib) [0x7fff86654fee]
*1 hndl_unix_scall64 + 19 (mach_kernel) [0xffffff80002cf453]
*1 unix_syscall64 + 522 (mach_kernel) [0xffffff80005e97ba]
*1 open + 260 (mach_kernel) [0xffffff8000303394]
*1 ??? (mach_kernel + 1059785) [0xffffff8000302bc9]
*1 vn_open_auth + 2089 (mach_kernel) [0xffffff8000310409]
*1 VNOP_OPEN + 70 (mach_kernel) [0xffffff8000318e66]
*1 hfs_vnop_open + 232 (mach_kernel) [0xffffff800051a078]
*1 decmpfs_validate_compressed_file + 274 (mach_kernel) [0xffffff800032d952]
*1 vnode_validate_compressed_file_Type4 + 109 (AppleFSCompressionTypeZlib) [0xffffff7f822b2514]
*1 doValidateType4 + 139 (AppleFSCompressionTypeZlib) [0xffffff7f822b217a]
*1 _getxattr + 221 (AppleFSCompressionTypeZlib) [0xffffff7f822b1285]
*1 VNOP_GETXATTR + 63 (mach_kernel) [0xffffff800031a9ff]
*1 hfs_vnop_getxattr + 691 (mach_kernel) [0xffffff8000520e63]
*1 VNOP_READ + 77 (mach_kernel) [0xffffff8000318f5d]
*1 hfs_vnop_read + 550 (mach_kernel) [0xffffff8000502416]
*1 cluster_read_ext + 882 (mach_kernel) [0xffffff80002ec762]
*1 ??? (mach_kernel + 976357) [0xffffff80002ee5e5]
*1 msleep + 116 (mach_kernel) [0xffffff8000572244]
*1 ??? (mach_kernel + 3612246) [0xffffff8000571e56]
*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022666e]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 579 (libFontParser.dylib) [0x7fff88470351]
1 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 118 (libFontParser.dylib) [0x7fff88477006]
1 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 87 (libFontParser.dylib) [0x7fff884770d3]
1 RMNewMappedRefFromMappedFork + 50 (CarbonCore) [0x7fff86b4ec05]
1 CheckMapHeaderCommon + 4 (CarbonCore) [0x7fff86b4ce31]
*1 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*1 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*1 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
2 CTCleanup + 1026901 (AdobeCoolType) [0x1050be4c3]
2 CTCleanup + 1015024 (AdobeCoolType) [0x1050bb65e]
2 CTCleanup + 1015393 (AdobeCoolType) [0x1050bb7cf]
2 CTCleanup + 1015176 (AdobeCoolType) [0x1050bb6f6]
2 CTFontCreateWithPlatformFont + 150 (CoreText) [0x7fff835e28cc]
2 TFont::TFont(unsigned int, double, CGAffineTransform const*, __CTFontDescriptor const*) + 43 (CoreText) [0x7fff835e7295]
2 TFont::InitDescriptor(unsigned int, __CTFontDescriptor const*) + 89 (CoreText) [0x7fff835e70a7]
2 CGFontCreateWithPlatformFontAndVariation + 47 (CoreGraphics) [0x7fff897c547f]
2 CGFontFinderCreateFontWithPlatformFont + 57 (CoreGraphics) [0x7fff895fa2af]
2 CGFontCreateFontsWithURL + 556 (CoreGraphics) [0x7fff893a6593]
2 CGFontCopyPostScriptName + 9 (CoreGraphics) [0x7fff893a6b0e]
2 get_name_table + 29 (CoreGraphics) [0x7fff893a6b42]
1 CGFontNameTableCreate + 986 (CoreGraphics) [0x7fff893a6f3d]
1 add_root_name + 60 (CoreGraphics) [0x7fff893a73e5]
1 copy_name + 62 (libCGXType.A.dylib) [0x7fff86473b53]
1 TFPFont::CopyFontNames() const + 591 (libFontParser.dylib) [0x7fff884761e9]
1 CFDictionaryAddValue + 189 (CoreFoundation) [0x7fff8449a58d]
1 CFBasicHashAddValue + 3176 (CoreFoundation) [0x7fff8449b268]
1 __CFBasicHashAddValue + 1226 (CoreFoundation) [0x7fff84494b8a]
1 __CFDictionaryStandardRetainValue + 71 (CoreFoundation) [0x7fff84494d57]
1 CFRetain + 164 (CoreFoundation) [0x7fff84488b54]
1 <executing in user space>
1 CGFontNameTableCreate + 928 (CoreGraphics) [0x7fff893a6f03]
1 add_root_name + 60 (CoreGraphics) [0x7fff893a73e5]
1 copy_name + 336 (libCGXType.A.dylib) [0x7fff86473c65]
1 CFDictionarySetValue + 189 (CoreFoundation) [0x7fff844939ed]
1 __CFBasicHashAddValue + 75 (CoreFoundation) [0x7fff8449470b]
1 __CFBasicHashRehash + 625 (CoreFoundation) [0x7fff8449b551]
1 malloc_zone_malloc + 71 (libsystem_c.dylib) [0x7fff87357183]
1 szone_malloc_should_clear + 971 (libsystem_c.dylib) [0x7fff87364b08]
1 tiny_malloc_from_free_list + 1078 (libsystem_c.dylib) [0x7fff8736457e]
1 tiny_free_list_add_ptr + 19 (libsystem_c.dylib) [0x7fff87360db4]
1 <executing in user space>
4 CTCleanup + 724448 (AdobeCoolType) [0x10507474e]
4 CTCleanup + 848573 (AdobeCoolType) [0x105092c2b]
4 CTCleanup + 833672 (AdobeCoolType) [0x10508f1f6]
Hi Mylenium,
I have heard back from the client and they have advised me that this has resolved the issue.
Regards,
Exceldp -
Photoshop crashing with small dimensions
Hello,
I have a user reporting that Photoshop crashes when she tries to create a template with some odd dimensions. This occur on the user computer and she tried it on 2 other user's computers with 2 different versions of Photoshop. The user version is Photoshop CS5.1, the other Co workers are Photoshop CS5 & CS5.5. The user is running Windows 7 Pro x86, 3.86G Memory intergrated video card on a Dell Vostro 330 with a network printer attached, model HP Color LJ 4650 DTN using PS drivers. She indicated the error comes up everytime she tries to use that size with the steps above. I also know that the co worker that have CS5.5 is running Windows 7 x64 8G Memory was just deployed to him so all avaliable Adobe Creative Suite updates was applied as of 2/14
Below are the steps she goes through to get the error to come up within Photoshop CS5.1
I open the file.
I select the "print" option.
I select "print options."
I go to the "Paper/ Quality" tag for page sizing I've created my custom sizing options So I select them to print and I receive:
"Adobe Photoshop CS5.1 has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
The custom paper size she is trying to use is 10.75x7.125
The error that pops up within windows event log
Faulting application name: Photoshop.exe, version: 12.1.0.0, time stamp: 0x4d90cf71
Faulting module name: hpzui5in.dll, version: 61.71.661.41, time stamp: 0x45e81e67
Exception code: 0xc0000005
Fault offset: 0x001df684
Faulting process id: 0x1d40
Faulting application start time: 0x01ce150377df531c
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS5.1\Photoshop.exe
Faulting module path: C:\Windows\system32\spool\DRIVERS\W32X86\3\hpzui5in.dll
Report Id: 54ff637a-80f7-11e2-9c06-00217061fc18
I checked around but I did not come up with anything that fix this kind of issue. The user is trying to make a DVD Sleeve with the dimensions provided.Hi,
if all these machines have the same printer configured, I suggest to check for printer driver updates. The faulting DLL appears to be from the printer driver.
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodName Id=375784&taskId=135&prodTypeId=18972&prodSeriesId=375773&lang=en&cc=us -
10.7.4 huge photoshop performance issues
I've had variants of three different versions of Photoshop installed - CS4, 5 and now 6. I'm not 100% sure when the issue
started occurring, but I've done a lot of experimentation to analyze it.
The components involved are
1.Photoshop
2.Wacom Intuos 3
3.Lion 10.7.4
Whenever I'm digital painting, which I'm doing professionally, all the time, the colour picking mechanism is not only slow, but doesn't work about 2/3 of the
time. The next stroke made *after* the colour picking never works either. I do this about ONCE EVERY TWO SECONDS. So it's like being punched
in the face all day long while you're trying to get some work done.
Most likely, support staff will attempt to get rid of me saying 'ask wacom' or 'ask adobe.' BUT, here's the process I've gone through.
1.Tried all three variants of photoshop. They all have issues.
2.Switched to a different Wacom tablet (identical model), switched three different wacom pens, all identical models. Note that I also
tested all of these on a Windows machine with the same Photoshop issue, and they all work. And I also tested them all, and photoshop,
on my old intel powerbook running the same version of Photoshop, and it's fine. That Mac is running Leopard.
3.I erased my HD, reinstalled Lion (10.7.4 obviously) and installed Photoshop and the Wacom drivers on top of it again. Just one version,
nothing else to mess with it. Aaaaand, exactly the same issue.
This has made my Mac unusable and frankly, is having a massive financial impact on me . If anyone can think of anything I've left out, please
give it a shot. My instinct is that this has narrowed it down to the operating system, and that it's most likely something to do with the GPU. Or the USB bus. Or the application support libraries - but specific to this hardware as, like i say, I've tried another mac with leopard and all is fine.
HEEEEELP!I am having serious Photoshop performance issues as well.
My Photoshop CS5 was running well until I upgraded to Mac OS 10.7.4. My observations are highly un-scientific, but I am noticing the worst performance in Photoshop when I have my Firefox browser open. It's like the 2 programs are fighting with each other. I am also noticing Flash crash reports on Firefox when Photoshop is open.
Even with Firefox closed, however, Photoshop CS5 is sluggish and slow with 10.7.4. Even the dreaded beachball coming back into my life.
I have even erased my hardrive and reinstalled the OS and that did not help.
Other programs are running fine. Even Firefox runs well when photoshop is not running. -
I just downloaded a rial of Photoshop (for Windows), when launching the program it appears to load up fine, then before I can use it I get a message "A problem caused the program to stop working correctly". I downloaded Illustrator to test if I would have issues with other Adobe programs, but Illustrator loaded without any issues.
Usually when you get the message a program stop working in Windows there is a crash report generated. Did you check your windows reliability history??? Here are some I see on my system. The CC and CC 2014 stopped Workings happened in Windows KERNELBASE.dll and were cause by a Nvidia drivers update. I then install a newer version and repeated testing thing in Photoshop that were causing Photoshop to stop working. Photoshop is now running better. All Photoshop crashes are not in Adobe's code, CS6 was very unstable however CS6 CC and CC 2014 with the Adobe updates applied are quite stable. Yes there are bugs in Photoshop. Still Photoshop is the most comprehensive image editor there is and those version are very stable in the Mac and PC environments if the user's system are also stable and up to date.
-
Photoshop crashes with 1 file open and opening second from Desktop
I have an odd dilemma: a user can work on a single file fine in Photoshop. If she tries to open a second file in Photoshop and chooses 'Desktop', Photoshop immediately crashes/closes.
I logged into the computer as myself with Administrative privileges and was able to do the above without Photoshop crashing. I logged into the computer under a different general account with the same privileges as the user and was again able to do the above without Photoshop crashing. It appears to be something related to her profile, but a profile rebuild did not resolve the issue.
I read somewhere else on the forums about choosing a local printer. I did that, but the problem persisted. Are there any other user-specific settings that may be causing Photoshop to crash?We ended up having to rebuild her entire computer image from scratch. That seemed to resolve the issue (albeit a time-consuming process).
-
So I too am having the photoshop crashing problem since updating to 10.4.6. Whenever working on a file and saving it the program just crashes. It seems like the easiest fix I can find is to re-install and then upgrade only to 10.4.5. Problem is that my scanner does not work in 10.4.5 but it does in 10.4.6.
Of the fixes I have tried:
1. replace these files from 10.4.5 system
/System/Library/Filesystems/AppleShare
/System/Library/Frameworks/AppleShareClientCore.framework
/System/Library/Frameworks/AppleshareClient.framework
2. in apple script:
tell application "Finder"
mount volume "diskname" on server "address.to.server"
end tell
into the Script Editor, Compile and SaveAs to your HD/Library/Scripts.
3. put tilde (~) in front of the twain file in photoshop. I have not been able to get any of these to work.
Any clues or tipes on this? It's pretty infuriating.I am very familiar with this issue.
(There are a few choices at hand, but going back to 10.4.5 will only prolong your issue to have to deal with it another time).
Update your AFP protocol.
*Roll back the AFP to 10.4.5
*Use the PhotoShop "DisableGetInfoPlugin".
(*I have last 2 if you need them)
Here's the real truth:
While these solutions may help for most files, it won't be a fix for every file you have. The reason is file specific.
You should be able to save the file to the desktop and copy it to the network. From there the file should be okay as long as when it was saved, it was saved on the 10.4.6 OS, using the newer AFP spec.
Even when PhotoShop crashes, the data in the file is in most cases saved. The issue is due to the character field length in the commenting field for the file. The newer AFP spec uses a smaller field than the older one did, causing the application to puke when too many characters are encountered in a file.
You see why not every file will be affected this way, only the ones with too many comments saved in the commenting field (using the older AFP spec). -
I have a problem working Edge Animate and photoshop together.
Photoshop crashes nearly every 20 min.....
What can i do what's the problem?Hi Albatraus
Can you let us know the versions of PS and EA you are using? Which version of OS are you using? We are not able to repro this issue on our side.
Regards
Vinod Menon
Edge Animate Team -
Photoshop crash maybe video driver
I've been having a problem with photoshop crashing sometime while working in 3d. according to the reliabilty monitor it is related to a dll named "AHCLIENT.DLL." I could be wrong but this file is part of adobes help.
I have been told that it is due to outdated video card driver which to me make no sense, however.
I'd apreciate any thoughts and suggestion on this problem. TIA
My h8-1080t consist of:
Windows 8 pro
Norton Internet Security
The IPMTB-TK (Truckee) motherboard
intel core 7, 6 core, @3.2ghz
Geforce 545 3gb ram
12gb system ram
1.5 tb hd
500 gb hdHi cyberwasp,
You are right that the AHCLIENT.DLL is an Adobe help file. I would suggest checking out the Adobe forums you are more likely to find someone who can help you there.
http://forums.adobe.com/community/photoshop
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP -
Photoshop crash in Optimus mode solved
Just want to inform that my problem considering Photoshop crashing while using Nvidia GPU in Optimus mode is solved.
Problem went away after installing new Nvidia Verde 295.73 driver. I am very happy for this!!! :-)
I hope that someone else having the same issue will benefit this information.
Regards
AnttiThanks for updating the community on the findings which you have made. Maybe you can give us more insight on the crash message, photoshop version and which model of ThinkPad W series were you using? W520 I presume?
*Non Lenovo employee*
I have a Y2P (i5) ... Feel free to ping me if you want me to test some applications with your Y2P if you have the same model. I don't mind keep doing recovery on it if needed .... =) -
Photoshop Crash immediately at start
Photoshop Crash immediately at start!!!
it happens just with the Intel Hd Graphics 4000 display adapter...in my laptop...
when is disable...and runs just with the Envidia...works well... but i need the intel Adaptor for After effects!!!... what i can do...????That's clearly an issue with Intel graphic drivers. Install the latest graphic driver from Intel's website and check.
~ Arpit
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