Photoshop CS5 Adjustment Layer Icons

In PS CS5, the adjust-layer icons are generic and non-descriptive in the layer panel. Is this a bug?
Thanks

I have had this problem also in Photoshop CS3 on a mac, but only on some documents, and the generic icon saves with those files. Going back and applying the icon size fix cures the problem on those selected older files. But why was the "small" layer icon size used on those to begin with?
Thanks,
Al Ferrari
EDIT: My question is answered by Zeno Bokor in this other thread http://forums.adobe.com/thread/663691?tstart=0

Similar Messages

BUG- Alt clicking adjustment layer icons Not giving the opportunity to name the layer in CS6 Beta?

Using Windows 7 Ult, 64-bit:
I notice when I alt-click an adjustment layer icon, the layer automatically drops in with a default name--rather than giving me an opportunity to type a name for the A/L via the "new layer" dialog box. For example, in CS5, when you alt-click on the hue/saturation ajustment layer icon, you are given a dialog box in which you can name the layer, select clipping mask, blend mode, color select, etc--then the layer populates in the composition. In CS6 beta, when I hold the "alt" key and click the adjustment layer icon for hue/sat, I'm not getting the new layer dialog box at all. Is this a bug or a modifier key change in CS6?

It should still work from the layers panel. You have to hold the alt key before going to the adjustments menu at the bottom of the layers panel.
It doesn't seem to work from the adjustments panel unless you use the flyout menu and then you don't have to add the alt key to get the dialog.
Message was edited by: R_Kelly

Layers Panel, Adjustment Layer Icon for Curves not working

Why in the layers panel, does the new adjustment layer icon for CURVES initiate the LEVELS dialog? This seems to be a bug.

THanks for the prompt reply. Your suggestion to "reset workspaces" worked.
FYI, I'm working with Photoshop CS6 (v13.0.1 64-bit) on Windows 7. The
problem happened with various documents, including yes an RGB/8 bit
example. I feel stupid for not trying simple fixes, but I just upgraded to
CS6 and have experienced a couple of other issues (why did I need to
install ACR8.5 in order for RAW files from Canon 5D MarkIII to be
recognized when CS6 shipped with ACR7.1, for example?) so I had lost faith
and patience. But all is well again and I have regained my composure.
KK

Photoshop CS5 32 bit icon doesn't display after installing program

Hi all -
I just installed Photoshop CS5 onto a new system build which uses the new AMD Phenom 2 Black 6 core/64 bit processor - along with Windows 7 64 bit OS.
For some reason, the Photoshop 64 bit version displays the Photoshop icon under "PROGRAMS".... but the 32 bit version does not....
I have uninstalled and reinstalled the PS CS5 program 4 times - and it's always the same.
Can you help me get my icon back? The program works, but I'd like to see the visual cue of the icon.
Here is what I am getting (not getting): Notice the Adobe Photoshop CS5 (32 bit) icon under the 64 bit icon shows a 'blank' icon.....
Thanks for your help

Thanks for reporting how you got the icon back to the proper display.
I would find that initial failure to show the icon disconcerting, though, in that unexpected things really aren't supposed to happen like that during an install. I assume you saw no errors during the installation.
I'd watch carefully for any problems with the 32 bit version not running properly. If it didn't get the icon right, it's not clear whether that's the only problem.
-Noel

PHOTOSHOP CS5 ADJUSTMENT PRESET? *Expert*

Im currently working on wedding photos right now, and i have a nice color theme to go by.
Is there a way i can set a whole preset or apply these settings to a batch of photos instead of making changes one by one?
(settings I'm doing below)
*activate photo tab in photoshop cs5 window*
-Smart Sharpen
-Brightness & Contrast
-Hue, Saturation (saturating)
-New Fill Layer (Exclusion)
-Resize
-Flatten
FINISH
is there any way i can apply these changes to a batch like you can in Camera Raw?
or can i set some sort of preset??
i know about the tools preset but that doesn't help with the changes I'm making.
also, each setting DOES save the latest value i use, but its still inconvenient to open each adjustment the same time for EVRY photo, even using shortcuts.
considering the power of this program, there MUST be some convenient way to edit more than one photo if I'm applying the same exact setting each time,
am i missing something here or do i actually have to do these one by one?

You may also be interested in integrating Camera Raw into your workflow so that you can use it's presets .
See Russell Brown's
CS5 Script: Edit Layers in ACR 1.1.5
Episode # CS5_039
http://russellbrown.com/scripts.html
Ideally Adobe would integrate ACR with PS in a way that could be actioned and doesn't strip paths, etc, but my hopes aren't high.

Re: Photoshop CC - adjustment layer curves issue

First post here in the discussion,
Just upgraded CS6 to CC and really enjoy alot of the changes but there seems to be a bug with the adjustment layer curves (not regular curves).
If I make a change to the curve using modification point and then toggle "undo", the preview of the image will toggle on and off with the change but the modification point does not reset. This point stays in the original position even if the curves are not in effect and will only reset when another layer is selected before returning back to these curves.
One must also manually reset the point if you wanted to revert back to the original (instead of undo) because if you place another modification point on the curve it will revert back to the change you made earlier.
Am I missing something or is this a bug?
Cheers!
- Elder

Just repeating what's already been said above.
Having the same problem with Photoshop CC, tricky to explain this one:
Working in Curves and/or Selective Color Adjustment layers (probably in any adjustment layer) is very buggy.
When I do a change f.ex. let's say I'm tweaking inside curves and undo my last change it does reflect it on screen but not in the dialog/palette. So when I do my next tweak both my old tweak (not reflected on screen anymore but still there) and the new one goes into effect.
It's driving me nuts and have forced me to go back to CS6.
Adobe HEEEELP!!!!
Mac Pro
2 x 2.8 Ghz Quad-Core Intel Xeon
24 GB 800 Mhz DDR2 FB-DIMM
4 Disk RAID
Running 10.6.8

Photoshop CS6 adjustment layer interface (vs. CS3)

Hi
In CS3, my workhorse editor until recently, when I double clicked an adjustment layer it opened up the initial settings window. There I was able to tab browse through the variables, make whatever adjustments I wanted, hit enter, and live happily ever after. I haven't been able to figure out how do do this in CS6, which has the 'properties' panel for making changes to adjustment layer settings.
The question: Can CS6 be set to behave like CS3 in this respect?

This script can help you to edit any agjustment layer is old classic style. Assign e.g. Crtl-A to call it and enjoy.
app.displayDialogs = DialogModes.NO;
main();
app.displayDialogs = DialogModes.NO;
function main()
    try    {
        var type;
        switch (app.activeDocument.activeLayer.kind)
            case LayerKind.BLACKANDWHITE     : type = charIDToTypeID("BanW"); break;
            case LayerKind.BRIGHTNESSCONTRAST: type = charIDToTypeID("BrgC"); break;
            case LayerKind.CHANNELMIXER      : type = charIDToTypeID("ChnM"); break;
            case LayerKind.COLORBALANCE      : type = charIDToTypeID("ClrB"); break;
            case LayerKind.CURVES            : type = charIDToTypeID("Crvs"); break;
            case LayerKind.HUESATURATION     : type = charIDToTypeID("HStr"); break;
            case LayerKind.LEVELS            : type = charIDToTypeID("Lvls"); break;
            case LayerKind.POSTERIZE         : type = charIDToTypeID("Pstr"); break;
            case LayerKind.SELECTIVECOLOR    : type = charIDToTypeID("SlcC"); break;
            case LayerKind.THRESHOLD         : type = charIDToTypeID("Thrs"); break;
            case LayerKind.VIBRANCE          : type = stringIDToTypeID("vibrance");    break;
            case LayerKind.PHOTOFILTER       : type = stringIDToTypeID("photoFilter"); break;
            //case LayerKind.EXPOSURE          : type = stringIDToTypeID("gammaCorrection"); break;
            //case LayerKind.GRADIENTFILL      :
            //case LayerKind.SOLIDFILL         :
            //case LayerKind.GRADIENTMAP       : type = charIDToTypeID("GrMp"); break;
            //case LayerKind.PATTERNFILL       :
            default:
                return;
        var desc1 = new ActionDescriptor();
        var ref = new ActionReference();
        ref.putEnumerated( charIDToTypeID( "AdjL" ), charIDToTypeID( "Ordn" ), charIDToTypeID( "Trgt" ) );
        desc1.putReference( charIDToTypeID( "null" ), ref );
        var desc2 = new ActionDescriptor();
        desc1.putObject( charIDToTypeID( "T   " ), type, desc2 );
        executeAction( charIDToTypeID( "setd" ), desc1, DialogModes.ALL );
        ref = null;
        desc1 = null;
        desc2 = null;
    catch (e)
        if (e.number != 8007) alert("Line: " + e.line + "\n\n" + e, "Bug!");
There is also a script that can add a new any adjustment layer in "classic style" without any "properties panel". This new layer can be cancelled in classic style by pressing Esc (or Cancel button).

ALT + Click on Adjustment Layer Icon isn't working

Hi,
it drives me crazy, i'd like to ALT + click on the Adjustment Layer down in the Layers panel to open the dialog window when creating a new adjustment layer. But it's not working. Sometimes the adjustment layer options just flushes for a very short period of time but most time nothing happens.
Any idea if something is wrong with my keyboard shortcuts?
thanks in advanced
Alex

I have come across this on two different machines so far both running CC 2014.
The only way I have found to make it work is to ALT right-click, which works every time for me.
Annoying isn't it.
Mike

Photoshop CS5 export layer comps bug / issue

I'm experiencing a problem with CS5 that didn't happen in CS4. For some weird reason, when I use the export layer comps script, it won't let me choose a destination for the jpgs that is the macintosh HD. It will only work if I export to an external drive. The error message I get is 'destination does not exist'
I am on snow leopard and have repaired my permissions. For now I get around the problem by exporting to an external drive, but this seems like a weird issue.
Any ideas?
Thanks,
Tom

my setup is very easy,
go > connect to server
choose the SMB share > connect
select the volumes that you want...
I had mounted the volume by placing it into my login startup but since the problem with PS I have removed this ( the good news is that this is how I was able to find this bug). Either way, via the login startup item or the method above creates the problem.
If you follow the link below to locate the user "speeves1" he has much more insight into the Windows thing than I do, I'm just a rule follower when it comes to networking windows computers.
http://forums.adobe.com/message/3104027#3104027
> I can't share specifics of what we have planned, but we are looking into these issues.
I understand you can't announce future things, no problem. Because of an earlier conversation about Adobe restricted to adding new features after the first quarter of a release, I was curious if the same rulings committee (FASB) has any guidelines for bug fixes. CS4 had one fix within the first quarter and the second patch came after the product cycle ended and CS5 shipped. In general is there any restriction to releasing patches/fixes after the first quarter?
thanks.

Adjustment layer not adjustable in CS5

Photoshop CS5/12.0.1, Mac OS 10.5.8 Mac Pro 6GB 2.8 GHz Quad Core Intel Xeon
I try to create an adjustment layer, on my background layer, which appears to be created, but no dialog appears to let me adjust the adjustments. Double clicking on the adjustment layer icon does nothing, nor does selection layer->layer contents options...
The image is 8-bit RGB, which came from Lightroom 3 as a DNG. I tried saving it as a PSD and reopening it, and I still can't change the adjustments in the adjustment layers. Here's what the layers pallette looks like:
What stupid thing am I doing (or not doing) that's causing this?
Thanks!
-Eric

Welcome to CS5. You're looking for the adjustments panel, which allows non-modal adjustments (Window menu > Adjustments).
More about that here:
http://help.adobe.com/en_US/photoshop/cs/using/WS3B030337-01D1-45b4-A006-E3ECA67B14B9.html
John Nack's blog about it here:
http://blogs.adobe.com/jnack/2010/04/polishing_the_adjustments_panel_in_cs5.html

Adjustment Layer - Single Icon for all.

Hi
Recently all the icons in my adjustment layers show the same, this being the 'Add Adjustment Layer Button' . I still get the curves, photo filter etc adjustments - it is just the icon that remanins the same. Why is is doing this.
Many thanks.

Ah! ok.
It is normal. It was not clear from your message that you were talking about the icons in the layers panel.
The icon changes according to the shape of the document, if you have a picture with a ratio bigger than 2x3, it'll be ok.
You can change the size of the tumbnails by going to the menu of the layers panel, and selecting "Panel Options..." and the adjustment layer icon will be different.
In the future, please give the full version of your operating system and of Photoshop, CC 14.2 instead of CC, or CS6 13.1.3 instead of CS6, you can find that info in help>system info...

CS4 Adjustment Layer Panel - Where Is OK Icon

1. Clicked on Layer > New Adjustment Layer > Curves (or, in the alternative, the Crate New Fill Or Adjustment Layer icon at bottom of Layers panel, then selected Curves (it need not have been Curves - any adjustment poses the same issue).
2. Did my adjustment.
3. Photoshop CS4 for Dummies, p. 363 says, "In the adjustment's dialog box, make any edits and then click OK."
4. The book, "Using Adobe Photoshop CS4" by Adobe, also refers to the "OK."
I have examined my computer display for 40 minutes and cannot find an "OK" icon/button. Can you help me locate it? I'm aware I don't have to find it as I can just go on with my work, since the layer has been created and I know how to close the Adjustments panel, but I want to find the darn OK icon/button.
Note: I'm also aware of how to open the Window > Adjustments panel.
Thanks.

“Layers, The Complete Guide To Photoshop’s Most Powerful Feature”
By Matt Kloskowski
Peachpit Press (2008) [A really fine book]
Page 63: “Go over to the Layers panel. Look at the very bottom for the little half-black/half-white circle icon. This is the Create New Adjustment Layer icon. Click on it…”
Page 64: “Since you’re already there, choose Hue/Saturation from the pop-up menu to add a Hue/Saturation adjustment layer. You’ll see the Hue/Saturation dialog open. Drag the Hue setting to -32. That changes the color of the daisy to orange.
Once you’ve settled on a color, click OK to close the Hue/Saturation dialog.”

In photoshop CS5, Brush tool doesn't work on an adjustment layer

In photoshop CS5, Brush tool doesn't work on an adjustment layer

I Created an adjustment (Curves) layer and did the curves adjustment. Then I did an Edit Fill (Normal Mode, 100% Opacity and Use: Black).
I then try to use the brush tool, but it doesn't work. I've done this hundreds of times before and suddenly it's not working. Rebooted the system, but that didn't help.
I know how to do a screen shot, but it doesn't paste onto this screen. How do I get that to you?
thanks for your help

Photoshop CS6 Action Player Bug Make Adjustment Layer Applied to all to be Clipped

On Oct. 11, 2010 I received the following from Adobe Support
Hi John,
This is to inform you that we have been able to reproduce the same {Photoshop Actions} behavior at our end.
So we have logged this issue with the Product Team and Engineering Team as Bug # 2737069. Adobe’s Engineering Team will look into this issue, and if in the future a resolution or fix is possible, it will be available from the Adobe Systems product update web site: http://www.adobe.com/downloads/updates/.
You may also log this issue directly with our product teams, through the following Feature Request/Bug Form: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&samcap=EWQQL&promoid=EWQQL
I am closing case # 181675168, if you have any new information, please contact Adobe Technical Support referencing the case number so that we may re-open the support incident.
Thank you for choosing Adobe.
Thanks and Regards,
Rajdeep Kaur
Technical Support Consultant (Tier 2)
ADOBE Systems
I reopened the case for there was no fix Adobe contacted me and told me it would be fixed is some future release of Photoshop and once again case # 181675168 was closed over my objection.
I was vocal about Adobe poor excuse for support in forums. I then was contacted by Jeff Tranberry of Adobe he was asked to contact me by John Nack to see if he could change me. We exchanged some e-mails ending with Jeff writing unfortunately, you issues has been deemed low impact and has been deferred.
May 7, 2012 I called Adobe to find out if this bug was fixed in Photoshop for I did not want to buy CS6 if the Bug was not fixed. After about an hour on the phone talking to many Adobe employees including Adobe Support referenced case # 181675168 log as Bug # 2737069. I was told the bug was not in CS6. So I ordered CS6. FedX dropped off Today I installed it only to find the bug introduced is CS4 reported in CS5 is still in CS6.
Adobe when will you fix this bug # 2737069????

Case History
Case #0181636711 Assigned Bug # 2679265
Updated
Thursday, September 30, 2010 10:50:22 AM PDT
Opened
Thursday, June 10, 2010 8:21:19 PM PDT
Status
Withdrawn
Product
Photoshop CS5
Support contract
Adobe Support Program
Subject
CS5 Action Feature Bug
NOTES & RESPONSES
Notes from Customer
Thursday, June 10, 2010 8:21:19 PM PDT
CS5 has a bug recording and playing Actions that add Adjustments layers. Old actions recorded before CS5 and actions recorded with CS5 may or may not Play/Work correctly.
Before there was an Adjustment Panel all Adjustment Layers were added applied to all layers and you needed to clip them after the were added if you wanted it clipped. The new adjustment panel made it possible to add a adjustment layer clipped to the current layer. However a clipping parameter is not recorded by the action recorder just the type and setting are recorded.
When a make adjustment layer step is play it is either clipped or not depending on the state of the adjustment panel's clipping icon. If it not in the same state as it was when the action was recorded it will be add incorrectly. It would also be impossible to create an action that added some adjust layer clipped and others that are not.
I feel the is a serious bug which needs to be addressed. I believe the solution is simple and even old actions will also work.
Two patches are needed.
One in the Action recorder. If the step being recorded is make adjustment layer and the adjustment panel icon state is clip to layer this needs to be recorded in the action step record. If the layer is to be applied nothing extra needs to be recorded in the step record just leave it as is like actions prior to the adjustment panel.
The second patch in the Action Player. If the step that is about to execute is a make adjustment layer. The Player needs to save away the state of the adjustment panel icon. Then check the adjustment step record to see if it is to be clipped. If so set the adjustment panel icon to the clipping state else set it to the all layers state. Then do/call the add adjustment layer function/routine on return restore the adjustment panels icon from the saved state. Proceed to the next step.
I have been trying to report the bug for days. Please at least acknowledge you received my bug report.
Thanks
JJ
Browser: Other
Operating System: Windows XP
Has it ever worked? If so, what's changed? (provide comments in description field): Not Applicable
Same results with different file?: Not Applicable
Same results with different computer?: Not Applicable
Recent System Hardware or Software change?: Not Applicable
Auto responsce from Abobe will close case unless we here from you
Notes to Customer
Friday, June 11, 2010 5:04:44 PM PDT
Hi John,
Thank you for contacting Adobe Technical Support. My name is Saurabh. This is in regards to your concern posted on Adobe web support portal
regarding an issue with Adobe Photoshop CS5.
I understand the importance of your time in getting the issue resolved and we assure you that this will be taken care of with utmost importance. We appreciate your cooperation with us.
I would like to inform you that we are still researching on this issue. Once we find some new information, we will get back to you.
I apologize fore the inconvenience caused.
We are always happy to assist you however, in future if you face any problems with Adobe products, you may also try referring to our knowledge base & User to User forums by clicking on the following links:
KnowledgeBase: http://www.adobe.com/cfusion/search/index.cfm
User to User Forums: www.forums.adobe.com
To know more about Adobe products, please visit our product page:
www.adobe.com/products
Your technical support case number for this interaction is: 181636711
Thanks for contacting Adobe Technical Web Support and we appreciate your time spent.
Have a nice day.
PLEASE NOTE:We will be waiting for your reply on this case. In case you are unable to respond we will be sending you a reminder on the 2nd day (From the day of our response to you) and then the case will be auto closed on 7th day assuming your issue is resolved. However, you can reopen your case by visiting our web support portal and we will be happy to assist you further.
Regards,
Saurabh Jain
Adobe Technical Support
Notes from Customer
Friday, June 11, 2010 6:01:35 PM PDT
I consulted your knowledge base and I called customer support. This bug has not been listed. Custom support had me fill out a bug report at https://www.adobe.com/cfusion/mmform/index.cfm? name=wishform which I did but that was not even acknowledged. I demonstrated the bug to customer support by sharing my screen.
As for you forums for some reason the forum web site states my Adobe ID is disabled so I can not append or start a thread there id screen name jjmack. I created a new Adobe ID yesterday [email protected] that to seems to be disabled or I can not come up with any screen name the is availably I have tried many. Every simple or outlandish name I have entered generates the same message screen name not available. I'm at my wits end I've been using Photoshop since Photoshop version 3. Over the years it seems to get harder and harder to communicate with Adobe....
Notes to Customer
Saturday, June 12, 2010 1:58:07 PM PDT
Dear John,
Thank you for getting back to us with the required information and we appreciate your patience in helping us to resolve your issue as soon as possible.
As this issue would require support from a senior level and hence I am forwarding your case to the next level of support for extensive research and to find a resolution for the problem at hand. I'll get back to you once we receive a reply from the concerned department.
Please note that the expected turnaround time for resolution to this case from next level of support is 5 business days. I apologize for any inconvenience caused.
We are always happy to assist you however, in future if you face any technical problems with Adobe products, you may also try referring to our knowledge base & User to User forums by clicking on the following links:
KnowledgeBase: http://www.adobe.com/cfusion/search/index.cfm
U2U Forums: www.forums.adobe.com
To know more about Adobe products, please visit our product page:
www.adobe.com/products
Your technical support case number for this interaction is: 181636711
Thanks for contacting Adobe Technical Web Support. Have a nice day.
Regards,
Saurabh Jain
Adobe Technical Support
Notes from Customer
Tuesday, June 15, 2010 12:03:49 PM PDT
simpler then I first thought. Upon more investigation this is what I see.
I skipped CS4 and when I installed CS5 I discovered a nasty bug had been introduced is Photoshop's Action facility most likely in CS4.
Action that add adjustment Layers clipped to the current layer that step is recorded Make adjustment layer with Clip.
Action that add adjustment Layers not clipped Step records as Make adjustment layer.
When a step Make adjustment layer with Clip is played back that is what Photoshop does.
When a step Make adjustment layer is played back what Photoshop does is look at the adjustment panel clipping icon state and and if it is clip to current layer Photoshop does clip the adjustment layer to the current when is should be applied to all.
Many of the actions I have created add adjustment layer applied to all then later clip them to the current layer. These actions generate an error message if the Adjustment panel clipping icon is set to clip. Because the layer get added clipped clipping it is not available. The strange thing is the layer is clipped the way I wanted it to be. But actions I recorded where I want the adjustment to apply to all are clipped and the is no error message just wrong results.
Notes from Customer
Thursday, June 17, 2010 1:00:02 PM PDT
I was told 24 hours to fix my ID. I kept myself logon this machine.now I can not even logon.
Notes from Customer
Friday, June 18, 2010 1:31:42 PM PDT
My user ID is now operational again after I requested an password e-mail so I could reset my password. When I received the e-mail I was able to set my accounts password and once again participate in Adobe's forums.
The is still no change in the status of my bug report. I would like to be able to play actions and know the will work the way there were recorded.
Notes from Customer
Saturday, June 19, 2010 6:56:24 AM PDT
Create a one step action that add an adjustment layer that applies to all layers.
Play that action with the icon in the adjustment panel is set to apply to all layers. Change the status of that icon to clip to layer and play the action again.
You will find the first adjustment layer was added correctly apply to all layers like it was recorded the second adjustment was added clipped to layer when it should be applied to all...
Notes to Customer
Thursday, July 1, 2010 9:53:35 AM PDT
Dear John,
Thank you for contacting Adobe Technical Support. My name is sauarbh. This is in regards to your concern posted on Adobe web support portal regarding an issue with Adobe Photoshop CS5.
I understand the importance of your time in getting the issue resolved and we assure you that this will be taken care of with utmost importance. We appreciate your cooperation with us.
As your issue demands a real time interaction, so we are arranging a call back for you.
Please provide the below mentioned information so that our call back team can contact you to resolve your issue:-
1. Your Preferred Day to attend the call
2. Your Preferred Time to attend the call
3. Your Time Zone
4 Your Phone Number
The callback team works from 10 AM to 7 PM PST.
Kindly revert to us with the above stated information so that our call back team can contact you within 24-48 working hours.
Please note :- Our Call Back team works Monday through Friday.
The callback team works from 10 AM to 7 PM PST.
Regards,
Sauarbh Jain
Adobe Technical Support
Notes from Customer
Thursday, July 1, 2010 10:10:44 AM PDT
Please provide the below mentioned information so that our call back team can contact you to resolve your issue:-
1. Your Preferred Day to attend the call
Mon through Friday
2. Your Preferred Time to attend the call
1 PM to 10 PM any time
3. Your Time Zone
Eastern USA Time
4 Your Phone Number
845-xxx-xxxx
Notes from Customer
Friday, July 2, 2010 8:43:30 PM PDT
July 2 Adobe support called me once again they share my display and I demonstrated the bug for a second time. This time the stated they were recording my demo. After I demonstrated the bug they put me on hold for a while. Upon returning they informed me that there was still no circumvention or fix for this problem. They wanted to know if I was at the latest software level they were still sharing my display so I did a Photoshop Help About Photoshop to show I had the latest update Photoshop version 12.0.1. Told me they were not capable of handling this problem and would have to refer this to senior technical support that they would determine if it was a bug. What a joke Adobe junior technical support can not even recognize a bug when it has been demonstrated to them on two occasions now and also received several case update from me. Adobe you need better support personal.
Notes to Customer
Thursday, August 5, 2010 2:39:56 PM PDT
Hi John ,
Thank you for getting back to us.
I would like to apologize for the delay in providing you a faster resolution to your issue and appreciate your patience with us.
I would like to inform you that your issue has been logged as bug so the workaround is obviously to make sure the clip to layer is not enabled prior to running any of these actions.Also my Product Team and Engineering Team are working on this issue you can use the work around as mentioned above.
This should resolve your issue. If it does, please let us know, however in case it does not; please revert with any new information that you might want to add which will help us in resolving your issue.
You can also try referring to our knowledge base and User to User forums by clicking on the following links:
Knowledgebase: http://www.adobe.com/cfusion/search/index.cfm
U2U Forums: www.forums.adobe.com
To know more about Adobe products, please visit our product page:
www.adobe.com/products
Your technical support case number for this interaction is: 181636711
Thanks for contacting Adobe Technical Web Support and we appreciate your time spent.
Have a nice day.
PLEASE NOTE: we will be waiting for your reply on this case. In case you are unable to respond we will be sending you a reminder on the 2nd day (From the day of our response to you) and then the case will be auto closed on 7th day assuming your issue is resolved. However, you can reopen your case by visiting our web support portal and we will be happy to assist you further.
Regards,
Adobe Technical Support
Notes from Customer
Sunday, August 8, 2010 9:26:50 PM PDT
Any work around does not solve my problem. Thousands have downloaded my actions. There is no way that I can contact them to make the aware of any work around. I can code around this bug but again I have no way to get the update to those that have downloaded my actions for they are free. All that is logged is the number of downloads. No registration is required so there is no way to contact the users that downloaded my actions. The problem will only be resolved when adobe updates Photoshop and fixes the problem.
Notes to Customer
Wednesday, August 11, 2010 1:58:23 PM PDT
Hi John ,
Thank you for getting back to us.
I would like to apologize for the delay in providing you a faster resolution to your issue and appreciate your patience with us.
I have logged this issue with my Product Team and Engineering Team as Bug #{2679265}. Adobe’s Engineering Team will look into this issue, and if in the future a resolution or fix is possible, it will be available from the Adobe Systems product update web site: http://www.adobe.com/downloads/updates/
I am closing case#{181636711}, if you have any new information, please contact my team within 14 days, with the details, so we may re-open the support incident.
You can also try referring to our knowledge base and User to User forums by clicking on the following links:
Knowledgebase: http://www.adobe.com/cfusion/search/index.cfm
U2U Forums: www.forums.adobe.com
To know more about Adobe products, please visit our product page:
www.adobe.com/products
Your technical support case number for this interaction is: 181636711
Thanks for contacting Adobe Technical Web Support and we appreciate your time spent.
Have a nice day.
Regards,
Adobe Technical Support
Notes from Customer
Thursday, August 12, 2010 9:13:56 PM PDT
This case should not be closed till there is a fix for this bug. How can Adobe Support close a bug report when Adobe acknowledges its a bug where Adobe Support does not provide a fix. Blowing smoke with statements like "if in the future a resolution or fix is possible, it will be available from the Adobe Systems product update web site". Photoshop CS3 work correctly Adobe broke the Action Player in CS4 and its still broken is CS5. "if a fix is possible!"!!! Are you joking? What kind of support is that? Do you get a bonus for closing bug reports without fixing the bug? Does it make you look good inside Adobe. I can tell you from the outside there is a foul stench emulation from Adobe Technical Support.
Notes to Customer
Monday, August 16, 2010 2:30:22 PM PDT
Dear John ,
Thank you for getting back to us with the required information and we appreciate your patience in helping us to resolve your issue as soon as possible.
This issue would require support from a senior level and hence I am forwarding your case to the next level of support for extensive research and to find a resolution for the problem at hand. I'll get back to you once we receive a reply from the concerned department.
Please note that the expected turnaround time for resolution to this case from next level of support is 5 business days. I apologize for any inconvenience caused.
We are always happy to assist you however, in future if you face any technical problems with Adobe products, you may also try referring to our knowledge base & User to User forums by clicking on the following links:
KnowledgeBase: http://www.adobe.com/cfusion/search/index.cfm
U2U Forums: www.forums.adobe.com
To know more about Adobe products, please visit our product page:
www.adobe.com/products
Your technical support case number for this interaction is: 181636711
Thanks for contacting Adobe Technical Web Support. Have a nice day.
Regards,
Adobe Technical Support
Notes to Customer
Thursday, August 26, 2010 4:25:48 PM PDT
Dear John ,
Thank you for getting back to us with the required information and we appreciate your patience in helping us to resolve your issue as soon as possible.
I would suggest you to please go to through the KB document to move actions from Photoshop CS4 to CS5 given below :
http://kb2.adobe.com/cps/860/cpsid_86020.html
Please make sure about the loaction of actions which you created or saved in Photoshop CS4, go to that location and make sure you have all the actions there.
Did it ever work in Photoshop CS5?
Try to make a copy of the action that he is trying to run, remove the 'Hide' command and re-record hide in PS CS5, put it into the action, and see if that works.
Or try making a short action along with Hide command . If this works, then something might have got changed between the version.
KnowledgeBase: http://www.adobe.com/cfusion/search/index.cfm
U2U Forums: www.forums.adobe.com
To know more about Adobe products, please visit our product page:
www.adobe.com/products
Your technical support case number for this interaction is: 181636711
Thanks for contacting Adobe Technical Web Support. Have a nice day.
Regards,
Adobe Technical Support
Notes from Customer
Friday, August 27, 2010 8:15:11 PM PDT
This is the reply I received from adobe support you. I want this case open till it is resolved. Your trying everything to close it unresolved. Now your giving me instructions on how to migrate from CS4 which I don't have??? Please fix bug #{2679265}.
++++++++++From Adobe support+++++++++
I have logged this issue with my Product Team and Engineering Team as Bug #{2679265}. Adobe’s Engineering Team will look into this issue, and if in the future a resolution or fix is possible, it will be available from the Adobe Systems product update web site: http://www.adobe.com/downloads/updates/
I am closing case#{181636711}, if you have any new information, please contact my team within 14 days, with the details, so we may re-open the support incident.
+++++++++++++++++++++++++++++++++
Notes to Customer
Monday, August 30, 2010 5:14:11 PM PDT
Hi John ,
Thank you for replying back.
I would like to inform you that that we are working in techinical support department and fixing any issues or Bug with the product is done by the developers team. As they are already working on it and we don't have any update as how much time that gonna take. If you want we can have the case as open and as soon as there is any fix for the same, you will be getting the update on Adobe website.
I hope this will address your concern.
You can also try referring to our knowledge base and User to User forums by clicking on the following links:
Knowledgebase: http://www.adobe.com/cfusion/search/index.cfm
U2U Forums: www.forums.adobe.com
To know more about Adobe products, please visit our product page:
www.adobe.com/products
Your technical support case number for this interaction is: 181636711
Thanks for contacting Adobe Technical Web Support and we appreciate your time spent.
Have a nice day.
Regards,
Adobe Technical Support
Notes from Customer
Tuesday, August 31, 2010 7:51:16 PM PDT
Yes leave it open
Notes from Customer
Monday, September 6, 2010 5:57:14 AM PDT
Thank You
Adobe Support Call me and told me it would be fixed in the next release of Photoshop and asked me if they could close the case. I replyed IMO that is not the proper thing to do do what you want...
========================================================================================== ========================
As you can see Adobe marked the case
Status
Withdrawn
by Adobe over my objection.

Strange problem undoing a shape layer move in Photoshop CS5

Hi. I have a strange recurring problem in Photoshop CS5. Basically, it manifests like this:
I have a shape layer, or several shape layers. I will move the shape with the move tool (usually via holding Ctrl, depending upon which tool is selected). If I then use undo or step backward, the image does not revert properly. It's like there is a discrepancy between the position of the layer mask and what is displayed on screen. Clicking on the vector mask of the shape layer to reveal its outline shows that the shape is where it should be (i.e. in the position it was originally), but the element of the image it represents is somewhere else. Sometimes, if I move a group of such shape layers, the problem seems to affect some of them but not all. Once so far, I have managed to rectify the problem by simply turning off an unrelated layer and turning it on again! Very strange.
It's a difficult problem to deal with, because it doesn't happen every time. And when it does, it's a case of reverting to a previous save. Luckily I save reasonably often, but it's still an annoying thing to deal with.
Hope I've described it well enough to understand. Any ideas?
I'm using CS5 12.0.4. Windows 7 64-bit. Intel i5 2300. Integrated HD2000 graphics with latest drivers.

I realise I seem to be talking to myself here (perhaps no-one's still using CS5 here, plus it's a fairly specific problem), but I have discovered a factor that makes for repeatable demonstration of this behaviour.
It appears that the problem I'm having is related to using feathering on vector masks. Create a shape with the pen tool, add an amount of 'feather' in the mask options panel, use the move tool to move the shape and then undo. This displays the problem I'm seeing where the image is not refreshed. I have at least found a way to workaround the issue for now. Simply changing the feathering amount updates the image to how it should be.
I'm glad that I can at least continue to use CS5, because I'm totally content with its functionality for my uses, and an upgrade seemed overkill (not to mention having to adjust to the changes made in CS6+ versions).
Perhaps there is still a cure for this bug somewhere. I will keep looking, and update this thread if I find it, in the hope that it may help someone else out there with the same problem.

Photoshop CS5 Adjustment Layer Icons

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