Photoshop Elemements 8 Paste Problem

Hello,
I'm new here. In Photoshop Elements 8, I want to paste a transparent logo onto a artwork image. The artwork is a BMP file and the logo is a png file. When I drag the logo, it won't paste. I see a circle with a slash. I tried converting the file to RGB because it said an index color file won't work. After converting the logo to RGB color, I can paste, but now the white background is transferred. I want the transparent file to transfer. I verified that the logo file has a transparent background. Can't figure it out?

The first screen: The way I always paste images, I simply left click and drag. You can see that logo is transparent and left the screen. The circle with a slash thought it was in lower right hand side of the main image did not copy. Main image is a BMP rgb file. Logo image is a PNG index file. This particular logo image is giving me a problem. Never had a problem prior.Second image: When I drag the logo image from Project Bin into main image, I get this window. When I convert the index file into rgb, I can paste but the background copies like this:

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Fault bucket 19706014, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Photoshop.exe
P2: 11.0.2.0
P3: 4bf2d91c
P4: VanishingPoint.8BF
P5: 11.0.0.0
P6: 48d395f1
P7: c0000005
P8: 000000000004a430
P9:
P10:
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C:\Users\Johnny\AppData\Local\Temp\WERB71F.tmp.WERInternalMetadata.xml
C:\Users\Johnny\AppData\Local\Temp\WERFBFC.tmp.appcompat.txt
C:\Users\Johnny\AppData\Local\Temp\WER9A4.tmp.mdmp
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C:\Users\Johnny\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_e 4881f26a567c586252e8667502237add319ee67_0ccd2665
Analysis symbol:
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Report Id: c3830bd2-e129-11df-a41a-000272ab905c
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Adobe Photoshop Version: 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch]) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
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Image cache levels: 4
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OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: False.
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OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
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Video Card Number: 1
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Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 560M
Video Card Memory: -2047 MB
Serial number: 92628077745082451425
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\
Temporary file path: C:\Users\Owner\AppData\Local\Temp\
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Additional Plug-ins folder: not set
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2010/12/13-23:37:10   64.449933   64.449933
   adbeape.dll   Adobe APE 2011/01/17-12:03:36   64.452786   64.452786
   AdobeLinguistic.dll   Adobe Linguisitc Library   5.0.0
   AdobeOwl.dll   Adobe Owl 2010/06/03-13:43:23   3.0.93   61.433187
   AdobeOwlCanvas.dll   Adobe Owl Canvas   3.0.68   61.2954
   AdobePDFL.dll   PDFL 2010/12/13-23:37:10   64.341419   64.341419
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   AFlame.dll   AFlame 2011/01/10-23:33:35   64.444140   64.444140
   AFlamingo.dll   AFlamingo 2011/01/10-23:33:35   64.436825   64.436825
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   cgGL.dll   NVIDIA Cg Runtime   2.0.0015
   CoolType.dll   CoolType 2010/12/13-23:37:10   64.449933   64.449933
   data_flow.dll   AIF   2.0   53.422628
   dvaadameve.dll   DVA Product   5.0.0
   dvacore.dll   DVA Product   5.0.0
   dvaui.dll   DVA Product   5.0.0
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   image_runtime.dll   AIF   2.0   53.422628
   JP2KLib.dll   JP2KLib 2010/12/13-23:37:10   64.181312   64.181312
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0
   LogSession.dll   LogSession   2.1.2.1263
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   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.4940
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.4940
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.4940
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   Photoshop.dll   Adobe Photoshop CS5.1   CS5.1
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   TFKGEOM.dll   Kernel Geom   9.3.0.113
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   BMP 12.0.2
   Camera Raw 6.7
   Chalk & Charcoal 12.0
   Charcoal 12.0
   Chrome 12.0
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   Collada 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Color Halftone 12.0.2
   Colored Pencil 12.0
   CompuServe GIF 12.0.2
   Conté Crayon 12.0
   Craquelure 12.0
   Crop and Straighten Photos 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Crop and Straighten Photos Filter 12.0.2
   Crosshatch 12.0
   Crystallize 12.0.2
   Cutout 12.0
   Dark Strokes 12.0
   De-Interlace 12.0.2
   Dicom 12.0
   Difference Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Diffuse Glow 12.0
   Displace 12.0.2
   Dry Brush 12.0
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   Entropy 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Extrude 12.0.2
   FastCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Fibers 12.0.2
   Film Grain 12.0
   Filter Gallery 12.0
   Fresco 12.0
   Glass 12.0
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   Lens Blur 12.0
   Lens Correction 12.0.2
   Lens Flare 12.0.2
   Lighting Effects 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Liquify 12.0.1
   Matlab Operation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
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   Note Paper 12.0
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   Palette Knife 12.0
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   Pointillize 12.0.2
   Polar Coordinates 12.0.2
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   Poster Edges 12.0
   Radial Blur 12.0.2
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   Range 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
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   Reticulation 12.0
   Ripple 12.0.2
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   Texturizer 12.0
   Tiles 12.0.2
   Torn Edges 12.0
   Twirl 12.0.2
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   Vanishing Point 12.0
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   Variations 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
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   Watercolor 12.0
   Wave 12.0.2
   Wavefront|OBJ 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   WIA Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Wind 12.0.2
   Wireless Bitmap 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   ZigZag 12.0.2
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Kuler
   Access CS Live
   CS Review
Installed TWAIN devices: NONE

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After testing various configurations, disabling two - six of my eight monitors I am at this point:
I am now using nVidia's lastest and greatest piece of crap (read driver), version 266.58, released just two days ago. After an initial snag with maximized windows extending to the bottom of the main monitor (underneath the taskbar), a re-install & reboot solved that issue.
All three driver versions tested (260.89, 260.99, 266.58) now allow me to start PhotoShop without any problems; providing I first disable the two monitors fed by my onboard graphics (nVidia 780a based), leaving me with six monitors connected to three GTS-450 cards. I can even re-enable the two other monitors once the program is open, and it continues to work fine. However, I must disconnect them again for the next start of PhotoShop.
On an interesting side note:
After disabling six monitors (leaving only two on a GTS-450), I was also able to open and run SoundBooth CS5, which previously would not open, citing the audio driver as the problem. After sucessfully starting SoundBooth I could re-enable all six other monitors (incl. onboards),
and that program now opens and works fine with all 8 monitors connected. [ODD !!!]
Other than Adobe Software, I've had only one other issue with my setup:
When playing online poker at PokerStars, occasionally and quite randomly one of multiple tables would freeze up. I'll try disabling the two onboard monitors for that program as well to see whether the random freezes stop.
Overall, while I think that Adobe produces fine software and nVidia has been in need of an overhaul for quite some time now, I also think that Adobe and nVidia software engineers need to work more closely together to ensure that problems like this don't arise in the first place after a product has been released to the public. IMHO, this is avoidable!
PS:
Here's a link to a great tool for multiple monitors, Display Fusion by Binary Fortress.
I use the free version, it allows you to do cool things like have individual wallpapers for all
your monitors, or stretch a single image across all monitors. With the Pro Version ($25),
you can also add individually customizable taskbars to each monitor, and a lot more.
http://www.displayfusion.com/

Does the MacBook have the thermal paste "problem"?

I'm really thinking about saving up my money to get a MacBook, but with all of the thermal paste "problems" with the MacBook Pro, I'm not sure if the MacBook has the same problems. Has anyone with a MacBook taken it apart and examined the thermal paste? I'm hoping that Apple has chnaged their instructions on how much thermal paste to apply in the MacBooks and MacBook Pros. If anyone has done this, or knows of any place on the web with pics of the MacBook taken apart, I would love to hear about it. Thanks in advance!
-MRCUR
Message was edited by: MRCUR

Some people have encountered very excessive amounts of paste on the MacBook as well, and one person out of curiosity went into his 12 inch Powerbook and found it glopped on there too -- and of course a healthy improvement in the thermal performance of the computer once it was done properly. Seems to be an ongoing Apple problem -- but not necessarily a problem in every machine, as some people have found much less excessive paste application and only a minimal improvement in thermal performnce after reapplying.
The MacBook is very much easier to disassemble than the other machines in part because the logic board and heat sink faces up and therefore you do not need to remove the logic board, but do please note that if you do take it apart, any damage that is deemed to have resulted from your repair will not be covered.

Photoshop CS4 has a problem loading

I don't know what happened, but today when I launched Photoshop it had a problem loading on the splashscreen when it said "Building TWAIN Menu Items". I don't know what happened, it worked perfectly fine yesterday, but today it just kept getting stuck, I'm running on Vista 64-Bit Home Premium if that matters. There was an automatic Windows update last night, so I though it was that, but when I did System Restore and when I tried un-installing the updates it still didn't work. Any help would be appreciated!

Twain is not supported in 64 bit. Maybe there is a 32 bit driver in the wrong 64 bit folder?
Here, I found this to help you.
http://kb2.adobe.com/cps/408/kb408849.html

I need to talk to a rep for my Photoshop elem 10 product code

I don't have a product code fo my photoshop elem 10. I also need a phone number

Adobe offers no support at all for older versions of PSE. What do you mean by needing a product code? A serial number? Have you installed PSE 10 before? If so, and if you registered it, you can retrieve your serial number by going to the main page of adobe.com and either signing in or clicking where it says "Welcome, < your name >" and working your way through the links there. Otherwise there's nothing anyone can do because adobe has no record of your serial number.

Copy in illustrator, paste in photoshop as smart object problem

Hello. I am posting this here hoping that this message might be seen by someone more experienced who knows the answer. I have already tried to find a solution on my own, but to no avail, and I already lost a whole day just with this problem.
I'm trying to build an example website, in anticipation for a real one that I want to build later on. I've done the wireframing and design (some of it) in illustrator, and now I want to copy to photoshop what I did in illustrator. I need to copy it as a smart object. The problem is that when I copy to photoshop, even though I choose the same dimensions, the file is not the same size. I have inserted some images to try to explain this more clear.
These are some settings in illustrator.
These are the dimensions in illustrator.
I select the whole content from illustrator, copy it
And after that I go to photoshop. I choose to create a new file
Even though when I created a new file in photoshop I selected the same dimensions that were in illustrator (960 px 1810px), the copied object does not match the canvas when I press enter.
I've searched online for people that had the same problem and I found something somewhat similar, but not helpful. The problem for them was that the anti-alias was not selected. However, as can be seen in the images, in my case the anti-alias is selected. The difference I noticed is that for them the W and H are both directly 100% when the object is pasted into photoshop, but for me this never happens, it is always something different. In the images here it is w 99.99% H 99.94%, and I created another layout before this that had even worse dimensions, something like W 97.68% H 98%. I tried to fix this by putting manually 100% for each before I press enter, I even selected the "maintain aspect ration" icon (situated between W and H) but after that the image gets distorted.
I should also mention that I created different other smart objects with these files and they have the same problem - I selected the header for example, made it a smart object, and every time they are introduced to photoshop they are not W 100% H 100% but are 9X % 9X% or something.
I also tried, when creating a new document in photoshop, to put instead of 72pixels/inch - 300pixels/inch and its the same problem..
I also looked at the illustrator file so that there are no strokes on the edges of the document.
So, please, if there is someone who know how to fix this, to paste it so that I will have the same dimensions (W 100% H 100% automatically) so that the documents will match how it is normal, I would really apreciate the help. If there are any other details and setting one might need, I will look for them and mention them after that. Thank you!

Use
file >> export > psd instead
Your resizing problem is coming from what is in your clipboard is not 960 x 1810, but larger (960.078 x 1810.048 as seen in your 3rd screenshot), and Photoshop is resizing trying to fit.
To fix this yourself, make a new document, your clipboard size will automaticallly be used if you make a new .psd doucment, then paste, than drag over to your 960 x 1810 .psd document and reposition.

Photoshop CS6 spot channel problems

When I save a file created in Photoshop CS6 that has SPOT color channels it is converting the SPOT color channels to ALPHA channels when my customers are opening them into an older version of Photoshop. This has never been a problem with earlier versions of Photoshop.
Has anyone else had this problem and is there a solution?
I don't know if it is a bug in CS6 or it is a setting or something I am not finding. I have never had to set anything before this version and I have been through anything I could think of to try & discover something, but no luck.
Any help would be really appreciated as this can't keep happening. I have had to be on the phone walking them through the steps to convert the ALPHA channels back to SPOT channels but do not have the time nor should I expect my customer to have to do it.
Running Windows 7
Help please!- Thank you

I'm having the same issues and it seems this just started happening after the most recent update because this wasn't happening for the last couple months I've had CS6. Not only that I actually lost 4 hours of work after it didn't save the spot channels at all and just saved the original image (it's technically supposed to be impossible to do this without making a copy). On top of that now when my clients try to open my PSD files in previous versions it says they do not have the correct color books even though I'm not using spot colors (this did not happen before the update. I've sent several files in the past couple weeks). I'm not sure what they did recently but it really screwed things up.
I'd like to know if anyone has a work around for the color book problem short of asking my clients to buy and install the new color books. I'm having to send the spots as EPS DCS files, so they can open it. It's always a headache when you upgrade and none of your clients do. Why can't they make this stuff work backwards?

Copy and Paste Problems with Images

I'm having the strangest problems with images. I copy an image off of the web for one of my art history classes and I go to paste into another program but, whether it's Keynote, Powerpoint, Photoshop, or Graphic Converter, something always goes wrong: the images definitely lose some of their quality, become brighter in appearance, and get jagged on the edges. This is starting to drive me nuts, especially since it never happened in 10.4 on my iBook G4. Any suggestions?

Make it an 8-bit file (Image menu > mode).

Photoshop Elemements 8 Paste Problem

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