Photoshop elements 12 won't load up on my PC. The first time I try to load it up I get a large egg timer, which lasts about 3 seconds. The programme then closes and if I try to load it again I get the circular icon which spins for 1 second and disappears.

Photoshop elements 12 won't load up on my PC. The first time I try to load it up I get a large egg timer, which lasts about 3 seconds. The programme then closes and if I try to load it again I get the circular icon which spins for 1 second and disappears. I've tried rebooting several times but nothing happens. Please help!

Hi,
Please try resetting preferences?
On Windows: Goto %appdata%\Adobe\Elements Organizer\12.0\Organizer folder and rename the files “psa.prf” (to say psa_old.prf) and “status.dat” (to say status_old.dat).
Try launching Organizer and see if it launches fine.
Thanks
Andaleeb

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