Photoshop Help in CS4

When I click on Photoshop Help in the Help Menu in CS4, it goes to the web and proclaims that the url cannot be found (it is obvioulsy an incorrect url that reads
The requested URL /en_US/Photoshop/11.0/--POSTPROCESS-INSERT-GOURL-- was not found on this server.
I have found the correct url (and bookmarked it) but it would be nice to get there from inside CS4 itself. Can anyone tell me how I can change the requested URL to the correct one?
Thanks! I am techically deficient so I am hoping it is a simple fix. Otherwise, I guess I will just go there from my web browser. I have to add that I find it a titch irksome that my 5 minute old upgrade has such an obvious defect but I figure it is probably faster to try the brains here than to try offical Adobe-dom.

Chris Cox!
Great to see you posting here after all this time.

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I have tried downloading photoshop cs2 and cs4 on a new computer. I have the disc available for cs2 and the serial number for cs4. They are both registered in my name. I need help doing a download.

I have tried downloading photoshop cs2 and cs4 on a new computer. I have the disc available for cs2 and the serial number for cs4. They are both registered in my name. I need help doing a download. I was able to get part way through cs4, it showed up in my downloads but never got as far in the process as to ask for serial numbers. I tried with cs2 and I got an error message that some bit of information was incorrect. I currently have both downloaded on two other lap tops I own. One is operational and one is dead. I cannot access the dead one to remove the program. Thank you in advance for any assistance.

For CS2 you will need to download a special new version
CS2 Activation
You might find CS4 download here
Prodesign Tools — Photoshop Direct Download Links

Photoshop cs5 and cs4, photoshop help...f1 why online

Hi
i have installed on w7 photoshop cs5 and photoshop cs4
well when i try to read the manual (the help files) clicking F1 or under the menu Help-> Photoshop Help F1 ,photoshop cs5 and cs4 connect to the net
for example cs4 opens a firefox page with the help guides
cs5 opens a windows connected to internet
for example i need to know some shortcut and i have to be connected to the net
that's weird
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You can download the help files as a PDF from the Photoshop Support pages.
If you want to access the offline help files from F1, you have to disconnect PS from the Internet.
If you want to turn off Community Help so that local Help opens by default, do the following:
   1. Open the Connections panel (Window > Extensions > Connections).
   2. From the Connections panel menu , select Offline Options.
   3. Select Keep Me Offline and click OK.
Note: When you disable web services from the Connections panel, all other web services (such as Adobe Kuler and Adobe ConnectNow) are also disabled.

I have cs4 product, and want buy only adobe pro, illustrator and photoshop, help me please

for me what i have to do.
i have cs4, but only need adobe pro, illustrator and photoshop.
help me
for best choice
thanks
paulo pedro

As far as acquiring news versions goes, the only benefit you will get from owning CS4 is that you can get a Creative Cloud subscription at a special rate for the first year. https://creative.adobe.com/#plans
Otherwise, since CS4 is not in the upgrade path for CS6 products, you can purchase CS6 applications at full price.
Purchase CS6 products:
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html

My account shows we have photoshop CS1 and CS4, but we've purchased CS 5.5 and CS 6, as well as Lightroom 3, the latter two of which we've been using for more than a year, but it doesn't show up in my account. Have no clue how this forum works, used to b

my account shows we have photoshop CS1 and CS4, but we've purchased CS 5.5 and CS 6, as well as Lightroom 3, the latter two of which we've been using in excess of a year, but they don't show up in my account. Have no clue how this forum works, used to be able to call Adobe! Any idea how we're supposed to talk to Adobe and have our account updated or figure out our serial numbers?

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Error launching adobe help application CS4

When using F1 or Help -> Photoshop help, I get the notification: There was an error lauching the Adobe Help application.
When I do the same in Illustrator I get no respons at all.
Indesign gives the message: Adobe help viewer is not installed.
I just reinstalled and updated CS4. Still get this messages.
Some one any idea how to solve this problem?
Thanks
Aart Dijkzeul

I too am having this problem. I followed the directions to check to ensure that the help files were in the folder stipuated and they were. Is there anything else I can do?
I have CS4 64 bit running on Windows 7/64 bit

How to open Camera RAW (CR2) files in Photoshop CS3 and CS4? (Mac)

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I have tried dowloading the Adobe DNG Coverter and Camera Raw 4.6 update (which is SUPPOSEDLY intended to work for CS3) and followed the instructions to replace the plug-in. STILL a no-go. CS3 STILL tells me "Could not complete your request because Photoshop does not recognize this type of file."
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Thanks (in advance)!

Have you tried opening up out of Bridge? If that doesn't work you may new need to download a new driver from Canon. All my peripherals are Canon and I am always having to download new drivers everytime I update. Fortunatly they are really easy to find on Canon's site.

Photoshop help will no longer display

For a long tine I have had cs2 v9 installed on my win7 64bit desktop computer.
Since yesterday the photoshop help (F1) will not display - though the bottom row icon is shown. (clicking this icon causes the mouse pointer to whirl but nothing happens).
What have I done??:- I was playing around with a string of video frames to make an animation. I was flicking backa nd forth between Photoshop and Image Ready and at one time I tried to export to Flash SWF.
I've tried restroring my computer to a time before I was messing around with the video frames, but stil cannot access Photoshop Help (either through the menu or F1).
any and all help welcome
regards
Tony

https://forums.adobe.com/search.jspa?q=Error+150%3A30

I purchased Imagezoom and it will not open in Photoshop. help?

I purchased Imagezoom and it will not open in Photoshop. help?

Image Zoom is not for Photoshop, it is for Muse. Please see the compatibility window on the product/add-on homepage.

Would Photoshop help improve the look of my video? [was: New to this]

Not sure if I already posted this but would photoshop help imporve the look of my video?
http://www.youtube.com/watch?v=n94-fqYPHWc

I agree with Mylenium. Premiere Elements would be a better program for the post-production.
As for shooting, I would use a background, as those wall plates/outlets really draw the eye. A nice piece of dark grey, non-glossy fabric, like perhaps a velvet, could be taped over the wall, behind your subject. If possible, move the subject a bit farther from any background.
Do not be afraid of composing the subject more tightly, so that one sees more of them, and less background. Even with a "talking head" shot, you can get much tighter with the framing.
I would also go for a bit more controlled lighting on your subject. Even placing a white card, or sheet to one side, just to fill in the face, would be better. Just keep it out of the coverage of the camera. A piece of foamcore, or Gator-foam, would work well. Angle it to fill that side of the subject's face.
The audio was recorded in a fairly "hard," or "live" environment. If the mic is camera-mounted, think about hanging some soft fabric, in a V, behind the camera and operator. The camera would be in the apex of the V. A few quilts would work fine. That should help remove the slight echo of the room, and "soften" the sound a bit.
Good luck, and hope those ideas help.
Hunt

Where is Photoshop Help?

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I seem to remember that there was an update for Help for CS2.
Check Adobe's Downloads to make sure that your CS2 programs are fully up to date.
This may be what you need:
http://www.adobe.com/support/downloads/product.jsp?product=107&platform=Macintosh

Why can't we get Adobe Photoshop help on the weekends. If I buy it I should be able to use it.

Why can't we get Adobe Photoshop help on the weekends. If I buy it I should be able to use it.

To all frustrated Photoshop users:
As has been pointed out, the Adobe Photoshop Forum is NOT staffed by Adobe employees (though a few engineers DO stop by, when they have the time), and we are but users, such as yourself. The difference is that many users here have decades of experience with Ps, and can often solve all sorts of issues, of a technical nature.
Ranting, and listing bad experiences with Adobe Technical Support (or Customer Support), will NOT reach Adobe - just other users, who might have also had negative experiences with Adobe T/S, but who are powerless to change anything, at a corporate level - also noted by others in this thread.
We, as users, have no access to any communications that you might have had with T/S - no phone logs, no case numbers, nothing. All that we have is what YOU provide us, regarding YOUR problem. In that vein, if you read this FAQ Entry, plus the one linked in Station_Two's Reply above, and clearly state YOUR problem with the program, someone will attempt to help you with it: http://forums.adobe.com/message/4587299#4587299
Please be patient, as we are all volunteers (even the Adobe engineers come here on their own time - it's most likely not part of their job descriptions), and drop by the forum, when we have a moment. Many users DO have "day jobs," and face client deadlines. They might not get by that often, and then with breaks in timing, that can extend for days. This is not a "live chat room," where "operators are standing by." However, with the number of contributing users here, it should not take too long, before someone DOES reply to your post. If they have questions, please answer them, to the best of your abilities, and do not hesitate to ask for clarifications, if you are not sure what they are asking, or where to obtain that information. Also, please be courteous, when replying to the users, who are donating their time - they get zero, beyond the satisfaction of helping other users get answers and solutions. If they DO help, which is likely, a simple "thank you," is the best that they can receive. If they DO help, please take a moment to let them know, and also use the "Correct," and "Helpful" buttons in the forum, to let Adobe Corporate know that you got help in the Adobe Forums - they DO count those numbers, though they do not monitor these forums.
Good luck, and many feel that the help FROM the Adobe products forums, is much better, than from Adobe Technical Support.
Hunt

Dark Prints with Photoshop CS3 and CS4 but not Lightroom

Hi, To start,I have calibrated my dell monitor with eye-one pro as well as my epson 7800. i am running vista 64 bit on my PC...
When i use photoshop (CS3 or CS4) the images look fine on the screen and come out really dark on the printer. When i use lightroom, the images look fine on the screen and fine on the printer.
Any guidance on how to "fix" photoshop would be appreciated. By the way, in photoshop print dialogue, i color manage the document, photoshop manages the color, the printer profile is set to the I-1 custom printer profile, rendering is perceptual, and black point compensation is checked.
Thanks,
Joe

I manage color and service bureau printing at the college I work for, and we've been fighting the upgrade to CS4 for some time. Here's what we have so far.
Apple dual G5 machine with 10.5.8
Adobe PS CS3
Adobe PS CS4
3 x Epson 4800 Pro printers using an IP connection and using Driver version #6.11
We manage color with custom created profiles in eyeOne with eyeOne pro hardware.
When moving to CS4 for printing prints have gond dark and the color has taken an odd shift.
When printing with CS3, we get consistent color and density
All things being equal in the print settings for each version of PS.
I have heard that CS4 addresses the printing system differently (using an updated printing api from Apple) is this true?
When running prints from within another app (any app really) that prints directly through the OS, we get similar results as CS4.
The best explaination that we've been able to get is that the (epson) print driver is operating on the older api calls, and that when the OS (or CS4) is operating on the newer calls, the color and density issues arise.
Can anyone verify this?

Where is the "Photoshop Help Folder" located on the Mac?

Hi all,
I am trying to install Strata 3D tryout and it is asking for the location of the "Additional How To Content" folder, inside the "Photoshop Help Folder". I cannot find the "Photoshop Help Folder"... can someone tell me where it is located?
Thanks a lot in advance for your assistance:)
Christine

If you are not online and choose help, you'll get a html-based and non-updated version that's being read from your Libraries' Application Support folder.
If you want a help.pdf you can get it here:
http://help.adobe.com/en_US/Photoshop/11.0/photoshop_cs4_help.pdf
But by using the online version you're always up to date with Adobe, as probably is intended hence the help setup.
Torben.

Need help with CS4 transitions

Hi,
I am trying to use a cross dissolve transition. To make it simple, I have two clips. I'm obviously doing something wrong here. I've watched the Adobe TV tutorial and all the guy does is to select cross dissolve from the effects box, and drags it over to the clip on the timeline. I think I am doing the exact same thing, but when I play my clip back, I can see no transition effect played back.
Maybe I'm putting it in the wrong place I thought, so I tried putting it in front of the split between the two clips. Then again at the beginning of the second clip. Neither of them worked, so I shut CS4 down, and booted it up again. I started a new project, and put two new clips in it. I put the dissolve transition at the beginning of the second clip, and it worked like a charm. Then to see if that was a fluke, went to a point about 3 minutes earlier in the timeline. So now I am on clip one. I go and make a cut in the timeline, and try to place another Cross dissolve at this spot. It appears to place the transition there because it creates the rectangular box, and it has the name cross dissolve in that rectangular box,but when I try to play it to see the transition, it isn't working. Go back to the beginning of the second clip, and that one still works perfectly.
I noticed that there is a difference in the appearance of the two cross dissolve rectangular boxes. The one that works has a single diagonal line that goes from lower left to upper right in the cross dissolve box, and then there are a whole series of diagonal lines that go from upper left to lower right all across the cross dissolve box . It looks like a whole bunch of dark gray and white backslashes. In the one that doesn't work, there is just that single diagonal line that goes from lower left to upper right. No backslashes on this one. What am I doing right in the first one, but not in the second?
I find that it will work perfectly if I put in a new clip. If I put in the Cross Dissolve at the beginning of a new clip that I add to the timelime, it will work perfectly. It is only when I try to split a clip that is already on the timeline, and then put the cross dissolve in at that point.
Perhaps it is not possible to do what I am attempting to do. Maybe you can't split a clip and place the transition at that point?

When I am shooting video, it is not unusual for me to be taping a scene of a mountain, for example, and then put the camera on pause, while I briefly position myself to take video of the river that is flowing at my feet. That is what is happened on this clip that I am attempting to put the transition in between. Rather than having the scene just instantly change at this point, from the mountain to the river, it would be nice to have a smoother transition then that.
My mind was working on the problem while sleeping last night, and I think I might understand how to handle it. It might have been too simple for me to think about yesterday. I haven't tried it yet, but would it not work, to insert the mountain scene from my source monitor into the timeline, and then go back and insert the river scene into the time line instead of inserting both of them at the same time. Would these not now be two separate clips on the timeline, and the transition could now be applied?
Your analogy with the DJ is very good, but it isn't quite the same. You are correct in that he would be only fading from one song to the same spot on the same song. In my case I am going from an image of a mountain to an image of a river. Same clip, but different images. I appreciate the help, and your thoughts.
Terry Lee Martin
Date: Sat, 22 Aug 2009 23:15:55 -0600
From: [email protected]
To: [email protected]
Subject: Need help with CS4 transitions
From a creative standpoiint, I don't understand the desire to transition from one clip to the exact same spot on that same clip. That's like a DJ at a night club fading from one song to the exact same spot on that same song being played on a second CD player. What's the point?
>

Photoshop Help in CS4

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