Photoshop link grayed out in premiere pro 5.5

Using Premiere Pro CS 5.5. When I want to edit a still image i can right click adn the menu lists an option to "Edit in Photoshop". This option is grayed out. Is there a way to tell P/Pro that i have a copy of Photoshop 9.0 installed on my computer?

This would probably require to adjust the pertinet registry keys for the file format handlers and/or some config file. As Bob said, you'll get better answers on the PPro forum in any case.
Mylenium

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Why Do Both Photoshop CS5 (64 Bit) and Premiere Pro (64 Bit) Crash on Start up.

Both Photoshop CS5 (64 Bit) and Premiere Pro (64 Bit) Crash on Start up. 32 bit version of Photoshop works fine.
Here is the problem signature when they crash.
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          Photoshop.exe
Application Version:          12.0.0.0
Application Timestamp:          4bbc5b10
Fault Module Name:          CoolType.dll
Fault Module Version:          5.7.82.7602
Fault Module Timestamp:          4b980c97
Exception Code:          c0000005
Exception Offset:          0000000000073a92
OS Version:          6.1.7601.2.1.0.256.48
Locale ID:          1033
Additional Information 1:          7c82
Additional Information 2:          7c821a1fc13b00b508d1bb6ee7ecaf44
Additional Information 3:          019c
Additional Information 4:          019cb6db15489631b8a43faf27e30830
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          Adobe Premiere Pro.exe
Application Version:          5.0.3.0
Application Timestamp:          4ce382d1
Fault Module Name:          CoolType.dll
Fault Module Version:          5.7.82.7449
Fault Module Timestamp:          4b7b1af3
Exception Code:          c0000005
Exception Offset:          00000000000739ea
OS Version:          6.1.7601.2.1.0.256.48
Locale ID:          1033
Additional Information 1:          889a
Additional Information 2:          889afed61eb6ddf1c1c3419adc6026b6
Additional Information 3:          8235
Additional Information 4:          823549a371dff618695395cc0a8514ee
Both are referencing cooltype.dll. I ran Font Doctor on all system and non-system fonts and found no errors. Booted without Extensis Suitcase loading. Nothing works. All 32 bit programs work fine. Any clues would be appreciated.

It does not necessarily mean a "corrupt" font, but can be a font that PrPro, and PS, cannot handle.
Though I have read that changes have been made, Open Office's DejaVu font would crash PrPro's Titler - every time. There are quite a few others. Font Dr, and similar utilities, will not see the font(s) as corrupt, but they are so poorly designed, that PrPro and PS cannot deal with them.
Though it can be a long, drawn out process, one can often zero in on the problem font(s), with a little work. This is accomplished by first defining the "System Fonts," and not touching them. Then, uninstall half of the remaining fonts, and testing PrPro and PS. If they launch fine, you know that somewhere in that list of fonts, the problem exists. If there is still a failure to launch, chances are good that the problem font(s) reside in that half, that are still installed. Note: because the problem still exists, does not guarantee that there are NOT problem fonts in that uninstalled group, so keep that in mind.
Repeat the proces, by uninstalling half of the remaining fonts and testing.
If necessary, repeat by removing half of the now remaining fonts and testing.
When you get to a point, where you are no longer getting problems, reinstall fonts, in small groups, testing in between. The smaller the groups, the easier it will be to pinpoint the problem font(s).
Keep notes on which fonts you are uninstalling and reinstalling, until you narrow it down to the problem font(s).
I would start by uninstalling any "free fonts," and then commercial, 3rd party fonts. A lot of free fonts are just poorly designed, and can cause issues, though they might work fine in some other programs.
I use a font manager, so that I only have ~ 350 fonts installed at one time, and then dynamically install fonts, as needed for Projects. That keeps my machine clean, and if, upon installation, I get a crash/hang, I know that at least one font in that Set is causing it. This helps, as my workstation has ~ 19,000 fonts on it, and some are free fonts, and many are from 3rd parties. Some are also very, very old.
Good luck,
Hunt
PS - one common cause for hangs on loading PrPro can be from VST's, used in Audio-editing. If you also have a lot of VST's, you could have two issues with two separate programs, i..e. PS hanging on fonts, and PrPro hanging on VST's. The results would be the same, but the causes could be different. That leads to even more work. For PrPro, also see this ARTICLE. If you get PS launching, but PrPro is still not functioning, drop by the PrPro Forum, and someone can help you there.

I have a Adobde CC account but when i open the app to download the different software, i have illustrator, indesign, photoshop, bridge to install but premiere pro, after effects, lightroom, etc. to "test"...???

I have a Adobde CC account but when i open the app to download the different software, i have illustrator, indesign, photoshop, bridge to install but premiere pro, after effects, lightroom, etc. to "test"...???
Before (2-3 monate before) i had no problem to access to lightroom & after effetcs...help me please. Thx

That's okay , besides I got nothing to do lol hehehe atleast I can make myself useful for someone else hehe
1)Navigate to C:\Windows\System32\drivers\etc and look for file named hosts inside etc folder.
2)Copy the hosts file to Desktop and open the same with notepad.
Check with the hosts file entries , let me know if there are any Adobe entries like 127.0.01 xxx.,adobe.com .activate.adobe.com....etc?
If there are no Adobe entries in Hosts file .
If you wish , you may uinstall and reinstall the app .
You may try below steps :
Open Control Panel and Navigate to Control Panel\Programs\Programs and Features .
Under Program and Features list, locate Adobe Creative Cloud and uninstall it.
End all Adobe related Tasks from Task Manager.
Open C:drive and navigate to C:\Program Files (x86)\Common Files\Adobe.
Open Adobe folder and delete folders named Adobe Application Manager and OOBE.
Navigate to C:\Program Files (x86)\Adobe.
Open Adobe folder and if present delete Adobe Creative Cloud folder.
Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
Type in below command and hit 'Enter' key.
appdata
Then navigate to Local>Adobe.
Open Adobe folder and delete folders named AAMUpdater and OOBE.
Click on the below link and download Creative Cloud setup file and use the same to install the Creative Cloud Desktop application.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/CreativeCloudSet-Up.exe
Once the installation process is completed , sign in and check.
Still same issue ?? let me know

I can't find the adobe dynamic link to encore in premiere pro...?

New to encore and dynamic link... I'm running Premiere Pro CC and Encore CS6. When I go to send my sequence to Encore (File>Adobe Dynamic Link>..), there is no "Send to Encore" like what I've heard in seen in the tutorials... any ideas?
I've also tried to dynamic link from encore to premiere pro, but it never loads the sequence.

a workaround for the Cloud http://blogs.adobe.com/davtechtable/
-http://helpx.adobe.com/encore/kb/encore-cs6-installed-cc.html
-http://tv.adobe.com/watch/davtechtable/using-premiere-pro-cc-encore-cs6-for-bluray-dvd-and -interactive-video-for-ipadatv-and-mobile-hd/

Why is "Direct Link to Adobe SpeedGrade" greyed out within Premiere Pro?

Just installed SpeedGrade CC 2014 and "Direct Link to Adobe SpeedGrade" is greyed out from within Premiere Pro CC 2014. Help.

Great to hear you are up and running again! FYI the is the Creative Cloud App's forum. Future Premiere Pro questions should asked here: Premiere Pro
Thanks,
Benjamin

GPU acceleration is grayed out in Premiere and AE, but not in Media Encoder. However, rendering is slow in all 3 programs.

It worked fine in CS6.
Now, everytime I open a project (Pr or Ae) I get the message: This project was last used with GPU Accelerated rendering. This happens with all projects, even with those that I created in Pr/Ae CC, with GPU Accelerated rendering already disabled.
In Media Encoder, the GPU Acceleration is not grayed out, but still if I render a premiere sequence or an ae comp via ME, its very very slow. (takes 5 hours for a video that took 20 mins in CS6)
Any thoughts?
Thanks, Daniel

I think I found the problem. On the website you linked, it says:
The following notebooks are not compatible with this tool:
Notebooks equipped with switchable graphics
Toshiba® notebooks
Sony® VAIO® notebooks
Panasonic® notebooks
And I have a Sony VAIO.
When searching for drivers, I only found sites like these: AMD Radeon HD 7650M drivers
Are these legit?

PhotoShop Filters grayed out when using Aperture

I sent some photos from Aperture to PS to add some frames. Used the Texture filter and all went well for 3 photos. Then it quit working. Some of the filters are grayed out. I tried the same thing from Lightroom and it was the same. All worked fine with iPhoto. If I export the photos to another folder, desk top etc., then open them in PS, all the filters are working. But for some reason some of the filters will not work when opening a photo from Aperture to PS.
Any suggestion why some filters would quit when they worked before?
Thanks, Allie

That's because you have ACR set to 8 bit and you have Aperture set to 16 bit. (Clicking the text that looks like a web link at the bottom of the ACR window is how you change it)
You could change Aperture's external editor preferences to send 8 bit instead of 16 bit.
Or
Once in Photoshop you could change it: Image>> Mode >> 8 Bit as I think Steve was suggesting.
DLS
Message was edited by: MacDLS

Edit in Audition Grayed Out in P-Pro CC 2014 Running Win 8.1

I know this issue already has a thread, but the solution is for users running Win 7 who's solution would not work with Win 8.1. When I right click any audio clip of any file type, the "Edit in Audition" option is grayed out on both of my machines running Win 8.1. I don't recall this problem prior to CC 2014. Any ideas or better yet, solutions?

Hi Felix
There will be an Untitled Session .sesx file in your documents folder
The path : ( C:\Users\Username\Documents\Adobe\Audition\6.0\Untitled Session 1 )
Please right click on this file and click on the option Open with
It will open the windows to select default program.
Please chose Audition in there .
Then try to use the option edit in Audition again in premiere pro.
Hope this works
Thanks and Regards

Edit original, photoshop file grayed out

I am running CS5.5.
I Just started a new project. I made a title in Photoshop CS5 I imported it into my Premiere project dropped it on the time line and it works. But when I tried to Edit Original the command is grayed out.
Any ideas?
Thanks
Dennis

I have re-phrased my response to make it NOT sound like having the suite is a requirement for the 'Edit in Adobe Photshop' option to appear.
If you have Photoshop stand-alone installed you will still get that option, in most cases. It just needs to be able to see that Photoshop has been installed. However, I've run tests where I had the suite installeld, installed a later version in addition to the newer suite version, and then upon choosing 'Edit in Adobe Photoshop', the file opend in that later standalone version of PrPro because the OS had changed the affilliation to that version upon install.
I know that there are also cases where the affilitation has been inadvertently set away from Photoshop altogether. Knowing that the user has installed the suite (or both standalone prodcuts of the same version) virtually eliminates that possibility. But in this case, the user was just not seeing the menu item.
@ welchphoto... Perfectly understable mistake. I've done that too. I'm just glad it we could solve it quickly for you.

CS4 license marooned on my dead / inaccessible computer. Online Support goes in circles. Can't elevate to human by phone, or by chat. Chat link grayed-out for me. Now what?

Hello:
I attempted to follow instructions given by a previous answer that addresses the same problem I have, but without success: Deactivation, cant reach computer it was activated on and Adobe "support" goes in circles and ends up in forum where Adobe cannot deactivate for me
Following Contact Customer Care did not lead me to chat option that I could spot. I'm sorry if I missed a link that is obvious to everyone but me. Maybe I just need that link pointed out to me more vigorously.
By the way, this link, What are my contact options? has a chat option, but it is grayed out (at least for me) so that's a dead end.
So, please explain to me (like I'm a bewildered child) how to get to chat support. I am unable to fill in logical gaps by myself. :-/
Thank you SO much. :-)
That's it for my question. The rest is just a boring account of how I struggled to get here. Which I include just in case an Adobe Staff Member would find my customer-experience worth noting.
I reached Shivangi Moitra (Adobe) [email protected] by sending feedback about the dead-end support loop that I encountered by following the steps here, at www.adobe.com/getsupport. Incidentally, I gave her a detailed description of my deactivation problem too. Shivangi responded by directing me to use the same link that goes in circles! To wit: "The first step for contacting us will be to start online [at www.adobe.com/getsupport]." Of course you notice that this is yet another dead-end circle in the customer support system.
If my email to Shivangi is a useful reference then here you go!
I am unable to get online or phone support from Adobe. I need to deactivate CS4 from a dead computer. Adobe online help is defective because it puts the user into an endless loop making it impossible for me to find a solution, and impossible to get support. Please remedy the defect and please call or email me to manually update Adobe's activation database. (Phone and email address redacted.)
I own a copy of CS4 that is marooned on dead computer. Consequently, I can not deactivate that copy. I know that a single license for Adobe CS4 only lets me install the application on two computers, of which I can only use the application on one computer at a time.
I need Adobe to manually deactivate my earliest CS4 installation from its servers so that I can activate CS4 again when my new computer dies so that my work flow is not interrupted by the unavoidable (meaning eventual) breakdown of my next computer.
1.) http://www.adobe.com/
2.) login to Adobe
3.) Don't search keyword "support" - worthless, instead go to . . .
4) adobe.com/getsupport which resolves to
5.) http://helpx.adobe.com/contact.html
6.) Pick 'Adobe Creative Suite'
7.) http://helpx.adobe.com/contact.html?step=STEA
8.) Pick 'Downloading-installing-setting-up'
9.) http://helpx.adobe.com/contact.html?step=STEA_downloading-installing-setting-up
10.) Pick 'Licensing-activation'
11.) http://helpx.adobe.com/contact.html?step=STEA_downloading-installing-setting-up_licensing- activation
12.) Pick 'Error: Sign in failed, activation limit, or maximum activation exceeded'
13.) http://helpx.adobe.com/x-productkb/policy-pricing/error-activation-limit-reached-starting. html
14.) Scroll to Error: 'Problems signing out or deactivating?'
15.) Click on link: Can't access your previous computer?
16.) OPENS THIS MESSAGE: Don't have access to the previous computer on which you installed the application? ***CONTACT US***. Be sure to have any purchase-related information ready.
17.) Click on the 'Contact us' link . . . infuriatingly returns you to the start of the loop
18.) http://helpx.adobe.com/contact.html SAME AS STEP 5
I have explored all the other branching available at helpsx.adobe.com . No other branching resolves the problem or gets me support. I explored branching specific to CS4, and branching not specific to CS4, and branching of any kind in search of a solution or support. There is no solution or support available online from Adobe for this problem.
I also called 1.800.642.3623 per https://forums.adobe.com/thread/1030438 which was of no use.
This page was of no use. http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
This 'Let us know how we're doing' form is my last hope.

I have same issue: CS 5 on a dead computer. I was able to chat just now with Adobe. I still need to try this to see if I can do as she says.
Chat
Your case number: #######
Here's what we know about your issue so far. It relates to:
Other product or service change
Downloading, installing, setting up change
Licensing and activation change
Thank you for contacting Adobe.
A representative will be with you shortly.
Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
You are now chatting with Rachana.
Rachana: Hello! Welcome to Adobe Customer Service.
Rachana: Hi Linda.
Linda : Hello Rachana
Rachana: How may I assist you today?
Linda In 2012 I purchased Adobe Creative Suite 5 to use in my retirement. I installed it only on my home computer as I had different software at work. Now my home computer has died. I cannot get it to start up. I have a new computer and want to install it on that computer. Can you please deactivate the dead software on my old computer so that I can install AND ACTIVATE it on the new one?
Rachana: I will check and help you with this.
Rachana: May I have the serial number for the product?
Linda : mastercollection # provided acrobat # provided
Rachana: Thank you.
Linda : there are also individual serial numbers for 4 other unidentified products on the back of the package discs came in. do you need those also?
Rachana: I have made the necessity changes to the software, you can go ahead and activate without any issues.
Linda: thank you Rachana

Does new Premiere Pro CS 5.0.2 update solve hangup when clicking in and out of Premiere Pro?

I originally ran into the problem with Premiere Pro CS 5 (as part of the Production Premium CS 5 package) whereby on large projects, particularly with P2 media, Premiere Pro would hang up every time you clicked in and out of the application. What I mean by this is when you click your desktop or explorer or some other application, outside of premiere pro, and then you try to go back to premiere pro and click inside the application to get back to work, you get a blue wheel and it takes 10-30 seconds before premiere pro will re-engage and allow you to work.
I have installed the new 5.0.2 update and tested it on my original problematic project, having set up a new media cache file. The project prpro project file size is approx 30 mb and the reference media is approximately 300 GB on internal hard drive. The full data on the original problem,specs and tests can be found on this form at
http://forums.adobe.com/thread/639220?tstart=0,
Unfortunately, in my initial work and test with this as of today, this problem is not solved and the same hang up is occurring. When testing I have all other applications turned off, no internet connection and no firewall/anti-virus programs running (system mechanic).
I will be working extensively over the next few days with a new editing project and will reduce the project size and will report back if there are in fact any improvements or changes to this, but at this writing, this problem is not solved for me unfortunately. Possibly for others there is an improvement.

You know what it didn't work for me - but - and I only discovered the solution last night by happenstance - I wasn't trying all that hard to solve it as it wasn't as bad for me as apparently it is for you and others - but - anyway - for me the solution was my anti virus - I had it turned off when I installed the update - so once it was completed it appeared the problem had been solved by the update - but - then I turned the anti virus program back on - Avast free version BTW - and the problem was back - it was then I happened upon your thread and obviously I put two and two together - so - continuing - I have just now uninstalled Avast free version and installed AVG free version and - viola` - all is good - for now. Sorry to hear you are still suffering.
That has been my only nagging issue thus far with CS5 - all else - so far so good.
Best wishes,

Edit in Photoshop option grayed out ?

Hello,
Just upgraded from Lightroom V4.4 to V5. After this upgrade I find that I can no longer select the option "Edit in Photoshop", the option is grayed out and is not selectable.
I have Photoshop CS6 currently installed and don't have plans to upgrade to Photoshop CC (out of my price range).
Anyone know if Lightroom V5 only interfaces with Photoshop CC now?
Thanks!
Bill

I suggest that you try reinstalling either Lightroom or Photoshop, or even both. I have both Photoshop CS6 and Lightroom 5 installed on my computer and Lightroom and Photoshop work together as expected. Lightroom 5 does NOT just interface with Photoshop CC. It will interface with any version that you have installed.

How can I make title screens in either Illustrator or Photoshop and import them into Premiere Pro?

I'm having trouble finding the identical aspect ratio to import either an Illustrator or Photoshop title screen into Premiere Pro. There are so many ratios to choose from with Premiere Pro that I've about lost my mind. I was able to import Photoshop title screens into iMovie with no problem. I'll be importing the finished video into my YouTube channel. I want it to be widescreen but have no clue which ratio to use. Thanks for any help you can provide.

I always start with New Image in Photoshop, and then choose a Video Preset, that matches my PrPro Sequence. I use one with Guides. I usually choose to create that New Image with a Transparent Background.
Once complete, I just do a Save_As to PSD, which will be Imported into PrPro. If you have Ps Layers, you have two choices on Import: you can Import as Footage, which will Flatten your Layers, or you can Import as a Sequence to keep the Layers separate. Depending on what I will be doing, I might select one, or the other. If you Import as a Sequence, you can then animate each Layer individually.
Good luck,
Hunt

File Export is grayed out in QuickTime Pro!

I am scheduled to perform some songs on Saturday, so I need to learn them. I planned to purchase the songs through iTunes, but they are available only as video clips--not as audio files. I thought I would buy the videos and export them with QuickTime.
When I noticed that the Export feature was unavailable in the free version of QT, I went to the store to buy the Pro license. I chatted with an online store rep who assured me that I would be able to export the audio from my video clips in .wav format. So I plumped for the $33.
Having upgraded my QT to QT Pro, I now find that File > Export is grayed out. In a separate thread from this forum, I read that it's possible that iTunes video clips cannot be exported due to DRM; I need someone to contradict this and tell me that I can get what I've paid for here.
Any advice highly appreciated.
cfc

As much as I hate to hear that, Kirk, I thank you for the lightning-quick response. At least the mystery is solved.
cfc

Why is "edit in Audition" greyed out in Premiere Pro and After Effects?

Since the CC 2014 launch, the option in in Premiere Pro and After Effects to "edit in Audition" is greyed out. Right-clicking a clip in Premiere Pro doesn't have an option for Audition. I cannot send my compositions, sequences or clips to Audition for audio editing. I contacted an Adobe Support personnel earlier this evening. They suggested to go into my Mac's System Preferences and enable a root user, log out of my account, log into the root user, shut down and boot up into safe mode. None of these scenarios worked. It is still greyed out, in both user accounts.
Is this a known issue? I even uninstalled and reinstalled Audition. Still nothing. All my Adobe apps are updated. My Mac is updated. Again, never had this issue before.
I'd appreciate any assistance!
Thank you!
Cheers,
Evan Lockhart

I may have an answer for you, but not sure if my resolution will work for Macs.
First, here's my system and initial info. I'm using a work computer, operating system is Windows 7. I just upgraded to Adobe CC 2014 about a week ago, and I also uninstalled the previous versions of all my Creative Cloud programs after installing the new versions (CC 2014 doesn't just update the previous version, it installs a new program and doesn't automatically uninstall the previous CC programs). Not sure if the uninstall is necessary, for this resolution to work.
Anyway, after I installed Premiere Pro CC 2014 and Audition CC 2014, the Edit Clip in Adobe Audition command was available from the Edit menu in the Menu bar, but was disabled in the right-click menu for the sequence (for the right-click menu, it was visible, but greyed out and disabled). When I tried to use the command from the Edit menu in the Menu bar, it gave me a dialog box to fill out and it created a new folder (titled "Adobe Audition Interchange"). So, the command, when selected from the "Edit menu" obviously uses a different process than the command from the right-click menu. Anyway, I didn't want a new folder created or to fill out a dialog box, I just wanted it to behave like it used to. Basically, when I right-click the sequence and select Edit Clip in Adobe Audition from the right-click menu, it just opens Audition and the audio waveform is visible.
I was able to resolve this and get the right-click command working by reading a couple of articles on this same issue from Adobe CC (not CC 2014) and using those to figure out how to fix this in Adobe CC 2014.
Here's what I did:
I had to locate my .sesx files in my system. They are NOT in the same location as they were for the previous version of CC (at least, they weren't for me). I had to use the Search command and look for .sesx extensions to locate them.
Found them under the path C:>Users>Public>Public Documents>Adobe>Audition>7.0>Session Templates. Note that (for me), there was a folder titled 6.0 on the same level as the 7.0 folder. I selected the 7.0 folder as that folder contained the most recent set of .sesx files. I checked the 6.0 folder and those were the .sesx files from the previous version, so I deleted that folder just as a clean-up step.
I right-clicked on one of the .sesx files in the Session Templates folder and then selected Open with from the right-click menu. The Open with dialog box displays and provides a list of programs.
I selected Adobe Audition CC 2014 from the list of programs (you may have to browse to find it) and then selected Always use the selected program to open this kind of file. I then clicked OK to submit the configuration command and close the Open with dialog box.
I restarted Premiere Pro CC 2014 and the Edit Clip In Adobe Audition command was now enabled on the right-click menu and was working properly.
I wept with joy..... OK, not really, but I'm always irritated at ridiculous regression errors and a lack of thorough testing of new software versions, so I am happy to resolve frustrating issues.
Don't know if this will help you, or if you already resolved your issue. Either way, good luck!
~ Jim

Photoshop link grayed out in premiere pro 5.5

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