"photoshop open options are incorrect"

I have just downloaded photoshop to my Windows 7 computer and I am unable to open any photos at all.
Every time I try there's an error message: "photoshop open options are incorrect"
I have tried opening photos from the Internet, from my digital camera, sample photos everything but nothing will work.
I've tried JPEGS, tiffs, pdfs etc. with no luck and have made sure to include the file type in the photo name.
This is so frustrating as I am unable to work on any photo whatsoever.
Any help would be grately appreciated

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Similar Messages

Cannot open the file because the open options are incorrect

I'm trying to iterate through a folder of images, open each one of them, duplicate them into another photoshop file and close the individual image. This code works great on a PC (Photoshop CS3), but when I run it on our macs (Photoshop CS3) I will receive the following error on random images. "Error: Cannot open the file because the open options are incorrect" Does anyone know how to solve this problem? I've read about possibly setting the OpenDocumentType but have not seen an example anywhere. This error will sometimes occur after loading in one image or sometimes after 20 images. Sometimes I run it on the same directory multiple times all with various points of error. Sometimes every images is loaded. Any help would be much appreciated. Sample code is below.
i //CODE BELOW
i //allows the user to select an folder full of images
b var inputFolder = Folder.selectDialog("Select a folder that contains the files you want added as layers.");
b var fileList = inputFolder.getFiles();
b var tempRef = app.open(tempName);
b for (var i = 0; i < fileList.length; i++)
b {
b var tempName = fileList[i];
b var tempStringName = fileList[i].toString();
i //used to check if the file in the directory does in fact contain the .png extension
b var reducedFileName = tempStringName.substring(tempStringName.lastIndexOf("/")+1);
b if(reducedFileName.substring((reducedFileName.length - 4),(reducedFileName.length)) != ".png" || reducedFileName.substring((reducedFileName.length - 4),(reducedFileName.length)) != ".PNG")
b {
i //setting reference to opened docuement PNG file
i //This seems to be the section throwing the error. Surrounding with Try Catch revealse the Error noted above
b var tempRef = app.open(tempName);
i //setting a tempName variable to the PNG file name
b var tempName = app.activeDocument.name;
i //setting reference to the active layer in the file
b var graphicLayer = app.activeDocument.activeLayer;
i //setting the PNG layer name to the PNG file
b tempRef.layers[0].name = tempName;
i //duplicating the image onto the opened Photoshop file
b tempRef.layers[0].duplicate(backRef);
i //closing the original PNG file without saving
b tempRef.close(SaveOptions.DONOTSAVECHANGES);
b }
b }

It looks as if the folder contains non Photoshop files, one way around the problem would be to change
var fileList = inputFolder.getFiles();
To specify the file types you want to process IE:
var fileList = inputFolder.getFiles(/\.(jpg|tif|psd|crw|cr2|nef|dcr|dc2|raw)$/i);

Open options are incorrect (Trial Version)

Whenever I try and try and open a photo of any kind, I get a script error that says "Error: Cannot open the file because the open options are incorrect:1". I have looked everywhere and nothing has helped me.
Here is the system info:
Adobe Photoshop Version: 2014.2.2 20141204.r.310 2014/12/04:23:59:59 CL 994532 x64
Operating System: Windows 8.1 64-bit
Version: 6.3
System architecture: Intel CPU Family:6, Model:14, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3700 MHz
Built-in memory: 8110 MB
Free memory: 4523 MB
Memory available to Photoshop: 7039 MB
Memory used by Photoshop: 70 %
3D Multitone Printing: Disabled.
Windows 2x UI: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=1920, bottom=1080, right=3840
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=2
NumCLGPUs=2
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="AMD Radeon R9 200 Series"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLDriverVersion="14.502.1014.0"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon R9 200 Series"
glgpu[0].GLRendererID=26641
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atium d64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm6 4.dll"
glgpu[0].GLDriverDate="20150318000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2147 483647]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="2.0 AMD-APP (1642.5)"
clgpu[0].CLDeviceVersion="1.2 AMD-APP (1642.5)"
clgpu[0].CLMemoryMB=2048
clgpu[0].CLName="Pitcairn"
clgpu[0].CLVendor="Advanced Micro Devices, Inc."
clgpu[0].CLVendorID=4098
clgpu[0].CLDriverVersion="1642.5 (VM)"
clgpu[0].CUDASupported=0
clgpu[0].CLBandwidth=1.46797e+011
clgpu[0].CLCompute=1075.05
glgpu[1].GLVersion="3.0"
glgpu[1].GLMemoryMB=2048
glgpu[1].GLName="AMD Radeon R9 200 Series"
glgpu[1].GLVendor="ATI Technologies Inc."
glgpu[1].GLVendorID=5140
glgpu[1].GLDriverVersion="14.502.1014.0"
glgpu[1].GLRectTextureSize=16384
glgpu[1].GLRenderer="AMD Radeon R9 200 Series"
glgpu[1].GLRendererID=140
glgpu[1].HasGLNPOTSupport=1
glgpu[1].GLDriver="aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atium d64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm6 4.dll"
glgpu[1].GLDriverDate="20150318000000.000000-000"
glgpu[1].CanCompileProgramGLSL=1
glgpu[1].GLFrameBufferOK=1
glgpu[1].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40"
glgpu[1].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2147 483647]
glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[1].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[1].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[1].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[1].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[16384]
glgpu[1].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[16384]
glgpu[1].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[1].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]
glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[1].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[1].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[1].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[1].CLPlatformVersion="2.0 AMD-APP (1642.5)"
clgpu[1].CLDeviceVersion="1.2 AMD-APP (1642.5)"
clgpu[1].CLMemoryMB=2048
clgpu[1].CLName="Pitcairn"
clgpu[1].CLVendor="Advanced Micro Devices, Inc."
clgpu[1].CLVendorID=4098
clgpu[1].CLDriverVersion="1642.5 (VM)"
clgpu[1].CUDASupported=0
clgpu[1].CLBandwidth=1.49926e+011
clgpu[1].CLCompute=1085.75
License Type: Tryout Version
Serial number: Tryout Version
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\Nathan\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 931.1G, 532.2G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2014/08/12-23:42:09   79.557478   79.557478
   adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
   AdbePM.dll   PatchMatch 2014/09/07-21:07:38   79.558079   79.558079
   AdobeLinguistic.dll   Adobe Linguisitc Library   8.0.0
   AdobeOwl.dll   Adobe Owl   5.2.4
   AdobePDFL.dll   PDFL 2014/08/18-15:13:12   79.512424   79.512424
   AdobePIP.dll   Adobe Product Improvement Program   7.2.1.3399
   AdobeXMP.dll   Adobe XMP Core 2014/08/20-09:53:02   79.156797   79.156797
   AdobeXMPFiles.dll   Adobe XMP Files 2014/08/20-09:53:02   79.156797   79.156797
   AdobeXMPScript.dll   Adobe XMP Script 2014/08/20-09:53:02   79.156797   79.156797
   adobe_caps.dll   Adobe CAPS   8,0,0,13
   AGM.dll   AGM 2014/08/12-23:42:09   79.557478   79.557478
   ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31
   amtlib.dll   AMTLib (64 Bit)   8.0.0.122212002 BuildVersion: 8.0; BuildDate: Wed Jul 30 2014 15:59:34)   1.000000
   ARE.dll   ARE 2014/08/12-23:42:09   79.557478   79.557478
   AXE8SharedExpat.dll   AXE8SharedExpat 2013/12/20-21:40:29   79.551013   79.551013
   AXEDOMCore.dll   AXEDOMCore 2013/12/20-21:40:29   79.551013   79.551013
   Bib.dll   BIB 2014/08/12-23:42:09   79.557478   79.557478
   BIBUtils.dll   BIBUtils 2014/08/12-23:42:09   79.557478   79.557478
   boost_date_time.dll   photoshopdva   8.0.0
   boost_signals.dll   photoshopdva   8.0.0
   boost_system.dll   photoshopdva   8.0.0
   boost_threads.dll   photoshopdva   8.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.2.6.32411   2.2.6.32411
   CITThreading.dll   Adobe CITThreading   2.2.6.32411   2.2.6.32411
   CoolType.dll   CoolType 2014/08/12-23:42:09   79.557478   79.557478
   dvaaudiodevice.dll   photoshopdva   8.0.0
   dvacore.dll   photoshopdva   8.0.0
   dvamarshal.dll   photoshopdva   8.0.0
   dvamediatypes.dll   photoshopdva   8.0.0
   dvametadata.dll   photoshopdva   8.0.0
   dvametadataapi.dll   photoshopdva   8.0.0
   dvametadataui.dll   photoshopdva   8.0.0
   dvaplayer.dll   photoshopdva   8.0.0
   dvatransport.dll   photoshopdva   8.0.0
   dvaui.dll   photoshopdva   8.0.0
   dvaunittesting.dll   photoshopdva   8.0.0
   dynamiclink.dll   photoshopdva   8.0.0
   ExtendScript.dll   ExtendScript 2014/01/21-23:58:55   79.551519   79.551519
   icucnv40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090
   icudt40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090
   igestep30.dll   IGES Reader   9.3.0.113
   imslib.dll   IMSLib DLL   7.0.0.154
   JP2KLib.dll   JP2KLib 2014/06/28-00:28:27   79.254012   79.254012
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   LogSession.dll   LogSession   7.2.1.3399
   mediacoreif.dll   photoshopdva   8.0.0
   MPS.dll   MPS 2014/08/18-23:43:19   79.557676   79.557676
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CC 2014   15.2.2
   Plugin.dll   Adobe Photoshop CC 2014   15.2.2
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   5.0.0
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   5.2.0.54
   PSArt.dll   Adobe Photoshop CC 2014   15.2.2
   PSViews.dll   Adobe Photoshop CC 2014   15.2.2
   SCCore.dll   ScCore 2014/01/21-23:58:55   79.551519   79.551519
   ScriptUIFlex.dll   ScriptUIFlex 2014/01/20-22:42:05   79.550992   79.550992
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114
   TfFontMgr.dll   FontMgr   9.3.0.113
   TfKernel.dll   Kernel   9.3.0.113
   TFKGEOM.dll   Kernel Geom   9.3.0.113
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
   updaternotifications.dll   Adobe Updater Notifications Library   8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   8.0.0.14
   VulcanControl.dll   Vulcan Application Control Library   5.0.0.82
   VulcanMessage5.dll   Vulcan Message Library   5.0.0.82
   WRServices.dll   WRServices Fri Mar 07 2014 15:33:10   Build 0.20204   0.20204
   wu3d.dll   U3D Writer   9.3.0.113
Required plug-ins:
   3D Studio 15.2.2 (2014.2.2 x001 x003)
   Accented Edges 15.2.2
   Adaptive Wide Angle 15.2.2
   Angled Strokes 15.2.2
   Average 15.2.2 (2014.2.2 x001 x003)
   Bas Relief 15.2.2
   BMP 15.2.2
   Camera Raw 8.8
   Camera Raw Filter 8.8
   Chalk & Charcoal 15.2.2
   Charcoal 15.2.2
   Chrome 15.2.2
   Cineon 15.2.2 (2014.2.2 x001 x003)
   Clouds 15.2.2 (2014.2.2 x001 x003)
   Collada 15.2.2 (2014.2.2 x001 x003)
   Color Halftone 15.2.2
   Colored Pencil 15.2.2
   CompuServe GIF 15.2.2
   Conté Crayon 15.2.2
   Craquelure 15.2.2
   Crop and Straighten Photos 15.2.2 (2014.2.2 x001 x003)
   Crop and Straighten Photos Filter 15.2.2
   Crosshatch 15.2.2
   Crystallize 15.2.2
   Cutout 15.2.2
   Dark Strokes 15.2.2
   De-Interlace 15.2.2
   Dicom 15.2.2
   Difference Clouds 15.2.2 (2014.2.2 x001 x003)
   Diffuse Glow 15.2.2
   Displace 15.2.2
   Dry Brush 15.2.2
   Eazel Acquire 15.2.2 (2014.2.2 x001 x003)
   Embed Watermark 4.0
   Entropy 15.2.2 (2014.2.2 x001 x003)
   Export Color Lookup Tables NO VERSION
   Extrude 15.2.2
   FastCore Routines 15.2.2 (2014.2.2 x001 x003)
   Fibers 15.2.2
   Film Grain 15.2.2
   Filter Gallery 15.2.2
   Flash 3D 15.2.2 (2014.2.2 x001 x003)
   Fresco 15.2.2
   Glass 15.2.2
   Glowing Edges 15.2.2
   Google Earth 4 15.2.2 (2014.2.2 x001 x003)
   Grain 15.2.2
   Graphic Pen 15.2.2
   Halftone Pattern 15.2.2
   HDRMergeUI 15.2.2
   HSB/HSL 15.2.2
   IFF Format 15.2.2
   IGES 15.2.2 (2014.2.2 x001 x003)
   Ink Outlines 15.2.2
   JPEG 2000 15.2.2
   Kurtosis 15.2.2 (2014.2.2 x001 x003)
   Lens Blur 15.2.2
   Lens Correction 15.2.2
   Lens Flare 15.2.2
   Liquify 15.2.2
   Matlab Operation 15.2.2 (2014.2.2 x001 x003)
   Maximum 15.2.2 (2014.2.2 x001 x003)
   Mean 15.2.2 (2014.2.2 x001 x003)
   Measurement Core 15.2.2 (2014.2.2 x001 x003)
   Median 15.2.2 (2014.2.2 x001 x003)
   Mezzotint 15.2.2
   Minimum 15.2.2 (2014.2.2 x001 x003)
   MMXCore Routines 15.2.2 (2014.2.2 x001 x003)
   Mosaic Tiles 15.2.2
   Multiprocessor Support 15.2.2 (2014.2.2 x001 x003)
   Neon Glow 15.2.2
   Note Paper 15.2.2
   NTSC Colors 15.2.2 (2014.2.2 x001 x003)
   Ocean Ripple 15.2.2
   OpenEXR 15.2.2
   Paint Daubs 15.2.2
   Palette Knife 15.2.2
   Patchwork 15.2.2
   Paths to Illustrator 15.2.2
   PCX 15.2.2 (2014.2.2 x001 x003)
   Photocopy 15.2.2
   Photoshop 3D Engine 15.2.2 (2014.2.2 x001 x003)
   Photoshop Touch 14.0
   Picture Package Filter 15.2.2 (2014.2.2 x001 x003)
   Pinch 15.2.2
   Pixar 15.2.2 (2014.2.2 x001 x003)
   Plaster 15.2.2
   Plastic Wrap 15.2.2
   PLY 15.2.2 (2014.2.2 x001 x003)
   PNG 15.2.2
   Pointillize 15.2.2
   Polar Coordinates 15.2.2
   Portable Bit Map 15.2.2 (2014.2.2 x001 x003)
   Poster Edges 15.2.2
   PRC 15.2.2 (2014.2.2 x001 x003)
   Radial Blur 15.2.2
   Radiance 15.2.2 (2014.2.2 x001 x003)
   Range 15.2.2 (2014.2.2 x001 x003)
   Read Watermark 4.0
   Render Color Lookup Grid NO VERSION
   Reticulation 15.2.2
   Ripple 15.2.2
   Rough Pastels 15.2.2
   Save for Web 15.2.2
   ScriptingSupport 15.2.2
   Shake Reduction 15.2.2
   Shear 15.2.2
   Skewness 15.2.2 (2014.2.2 x001 x003)
   Smart Blur 15.2.2
   Smudge Stick 15.2.2
   Solarize 15.2.2 (2014.2.2 x001 x003)
   Spatter 15.2.2
   Spherize 15.2.2
   Sponge 15.2.2
   Sprayed Strokes 15.2.2
   Stained Glass 15.2.2
   Stamp 15.2.2
   Standard Deviation 15.2.2 (2014.2.2 x001 x003)
   STL 15.2.2 (2014.2.2 x001 x003)
   Sumi-e 15.2.2
   Summation 15.2.2 (2014.2.2 x001 x003)
   Targa 15.2.2
   Texturizer 15.2.2
   Tiles 15.2.2
   Torn Edges 15.2.2
   Twirl 15.2.2
   U3D 15.2.2 (2014.2.2 x001 x003)
   Underpainting 15.2.2
   Vanishing Point 15.2.2
   Variance 15.2.2 (2014.2.2 x001 x003)
   Virtual Reality Modeling Language | VRML 15.2.2 (2014.2.2 x001 x003)
   Water Paper 15.2.2
   Watercolor 15.2.2
   Wave 15.2.2
   Wavefront|OBJ 15.2.2 (2014.2.2 x001 x003)
   WIA Support 15.2.2 (2014.2.2 x001 x003)
   Wind 15.2.2
   Wireless Bitmap 15.2.2 (2014.2.2 x001 x003)
   ZigZag 15.2.2
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash: NONE
Installed TWAIN devices: NONE

Frankly the information you thankfully provided is beyond my understanding, but at least I can bump the thread back up the list.
What have you done for trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a starting point:
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

InDesign CS5 is not opening after deactivation/activation. How can I fix this? Illustrator and Photoshop open and are working fine. Please help!

InDesign CS5 is not opening after deactivation/activation. How can I fix this? Illustrator and Photoshop open and are working fine. Please help!

First of all, thank you for replying so promptly to my posts this morning!
I can't remember how I got the software on his computer, but I'm pretty sure it wasn't through migration assistant.
I was looking into doing an uninstall of InDesign and a fresh install. However, I initially downloaded the CS5 suite digitally and I can't find out how I am able to perform a fresh install of InDesign. Do you know where I find this info or gain access to download just InDesign again? I can't seem to find anything in my Adobe account that shows where I might do another download.

[CS3][JS] Open options

I'm dealing with a situation where Photoshop will not open a file using open() because of the error "Cannot open the file because the open options are incorrect". The problem arises because the files have no extension or the wrong extension! I cannot work out how to specifically tell Photoshop to open the file as a certain type. I know what type the files are (mostly TIFFS) before the open command runs.
Tried Action Manager but it did not provide any insight on how to force the open command to, for example, 'open as TIFF'. Any help would be much appreciated.

I was having a similar situation with the app.open command via javascript (.jsx). The script had been working fine but I started getting erratic behavior while doing minor edits. After closing the extendscript editor and restarting photoshop, the script began working as it should again. Using CS4 and PC.

"PDF Open Options" in Applescript

So I am trying to batch convert a bunch of PDFs to JPEG files as part of a larger Applescript, and I'm finding that some of the parameters in "PDF Open Options" are ignored. Namely, the "height", "width" and "constrain proportions" parameters.
This code is lifted directly from the Photoshop CS3 Scripting Guide (with filename changed, of course):
tell application "Adobe Photoshop CS3"
set myFilePath to alias "WABEL0457937:Users:Charles:Desktop:8925.pdf"
with timeout of 10000 seconds
open myFilePath as PDF with options {class:PDF open options, height:pixels 100, width:pixels 200, mode:RGB, resolution:72, use antialias:true, page:1, constrain proportions:false}
end timeout
end tell
In the resulting file, the "resolution" is correct, but the height and width are calculated using the PDF's original height and width multiplied by the resolution, and the image is constrained to the original proportions.
I thought it might be a collision with specifying the resolution and the height/width in pixels, so I tried omitting the resolution, but then it just defaults to 300.
Anyone else create a script that opens PDFs and run into this?

Thanks for that!
(If those parameters are deprecated since CS2, it's probably bad form for Adobe to use them in their documentation for CS3. Just sayin'!)
Anyway, it looks like the shell script you quoted gives the page height in points with an assumed resolution of 72 DPI. I can use that with my target dimension to calculate what to set the resolution to.
In case it helps anyone else, here's the working code I came up with:
-- ("str_replace" is a custom function to find and replace text in a string, it's not built-in to Applescript)
set pageHeight to do shell script "/usr/bin/mdls -name kMDItemPageHeight " & quoted form of (POSIX path of this_item as string)
set pageHeight to my str_replace("kMDItemPageHeight = ", "", pageHeight)
set pageWidth to do shell script "/usr/bin/mdls -name kMDItemPageWidth " & quoted form of (POSIX path of this_item as string)
set pageWidth to my str_replace("kMDItemPageWidth = ", "", pageWidth)
if (pageHeight as number) is greater than (pageWidth as number) then
set pdf_resolution to round (1000 / (pageHeight as number) * 72) rounding up
else
set pdf_resolution to round (1000 / (pageWidth as number) * 72) rounding up
end if
try
with timeout of 5 seconds
open alias ("WABEL0457937:Users:Charles:Desktop:Test:image_prep:" & image_id & ".pdf") as PDF with options {class:PDF open options, resolution:pdf_resolution, mode:RGB, use antialias:true, suppress warnings:false, use page number:true, page:1, crop page:media box}
end timeout
on error
-- I have some sections here that check for and handle progress windows, password prompts, and such
-- so the script can either continue or fail gracefully
end try
All of the images coming out of this script are just over 1000 pixels at their widest dimension. Since it's not critical that they be exactly 1000 (just very close), I was able to completely eliminate the resizing portion of the script to save even more processing time.
Thanks for the pointers, everyone!

How do i get photoshop open in Mavericks

upgraded my pre-2009 MBP to Mavericks and now photoshop won't open. Says PowerPC apps not supported.
HELP!!!!!

Donna Penn wrote:
upgraded my pre-2009 MBP to Mavericks and now photoshop won't open. Says PowerPC apps not supported.
HELP!!!!!
In addition to upgrading PhotoShop, your options are:
• Partition your MBP hard drive or add an external drive and install Snow Leopard (with the Optional Rosetta checked) into it. Then use the "dual-boot" method to run your PowerPC apps (including CS2 Photoshop) while in Snow Leopard and boot back into Mavericks when you need that capability.
• Install Snow Leopard Server (available from The Apple Store by telephone orders only for $19.99 + sales tax & shipping costs at 1.800.MYAPPLE (1.800.692.7753) - Apple Part Number: MC588Z/A) into Parallels and then install and run CS2 Photoshop concurrently with Mavericks:
[click on image to enlarge]

When transferring photos from lightroom to photoshop my options of open such as smart object, merging into HDR are grayed out?

i am attempting to move raw files from lightroom to photoshop and my options are grayed out? mainly i am attempting to merge to HDR. thanks in advance

Here a solution, is simple and, in my set-up, works very well.
5. Re: Automatic updates wont update to Camera Raw 8.5
Ashutosh.Nigam Jun 23, 2014 11:23 PM (in response to MB-Photography)
Please follow the below mentioned steps to resolve the issue:
Quit and Relaunch CC app
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-connection-faq.html#id_10491
Open the Adobe Creative Cloud application.
Mac OS: Go to the Applications folder and open the Adobe Creative Cloud alias.
Windows 7: Go to Start > All Programs > Adobe Creative Cloud
Windows 8: Open the Adobe Creative Cloud application from the Start Screen.
Click the Apps tab in the Adobe Creative Cloud applications.
Click on All Apps, then Previous Version
Your installed CC Product would be listed, Click on Install Drop-down and then select the CC 2014 to install.
After Successful Installation, Update your Product
Let me know if you are still not able to Update ACR.
Regards,
Ashutosh
Automatic updates wont update to Camera Raw 8.5

Open file in Photoshop CS4 with PDF open options

Hi, I need to open Illustrator file in Photoshop with PDF open options and set the crop page options to media box. I am not sure how to do it. Here what I have that doesn't work:
*open file "SPACE:Marketing:webTemplatesCreation:working:die_front.ai" with PDF open options media box crop page*
Thank you for your help.
Yulia

Open options are a list… So you supply like so…
open theFile as PDF with options ¬
{class:PDF open options, bits per channel:eight, constrain proportions:true, crop page:media box, mode:CMYK, page:i, resolution:300, suppress warnings:true, use antialias:true, use page number:true}
Where 'theFile' is an alias of your PDF file and 'i' is your page to open (if in a loop) else use an integer…

App.open options when opening a newer version photoshop file by an older version of photoshop, App.open options when opening a newer version photoshop file by an older version of photoshop

So, where I work, we have a script that handles all of our heavy lifting. This script is running on CS6, and all of the users are running CC 2014. Now when the CS6 machine opens a document with any type of vector object from CC 2014 it throws a dialog box asking if I want to flatten, cancel, or Keep layers. I do have DISPLAYDIALOGS.NO set at the top of this script.
I under stand scripting quite well, but I'm just not sure if there are app.open options to tell this to keep layers. Also, I'm pretty sure a try catch block will not work, becuase this dialog appears before the image is actually pixels on the screen.
When the script generates our web images I've tried to flatten the document right after its opened and I still see this dialog. Any help would be super appreciated.
Thank you!

app.open will encounter problems that you really have no control over so you get an annoying dialog that you can't do anything with. The one that caused me the most grief is when a script tries to open a corrupt jpg image. IMNSHO, app.open should throw an Exception if it can't open the file and DisplayDialogs.NO is set. That way you can log the filename and deal with it later.
Bottom line is that there is nothing you can do in JS. One thing I have done in the past was use a utility like AutoKey on Windows that looks for these dialogs and automatically responds to them so you can continue processing. I'm fairly certain there is something similar available for OS X.

I am currently running a trial version of indesign. i am trying to make a cd booklet. when i open a new document and try to find 'compact disc' in the document presets, it isn't there. all i have for options are 'default and custom'. is it possible to ope

i am currently running a trial version of indesign. i am trying to make a cd booklet. when i open a new document and try to find 'compact disc' in the document presets, it isn't there. all i have for options are 'default and custom'. is it possible to open the 'compact disc' preset from a trial version?

Are you sure, Eugene? I have this option:

When I open iTunes, it will not allow me to preview or download TV shows. The preview and download options are gray and will not let me view them. I have the latest Quicktime so I don't know what's wrong

When I open iTunes, it will not allow me to preview or download TV shows. The preview and download options are gray and will not let me view them. I have tried installing the latest Quicktime but it tells me that I have to do software update and when I do, Quicktime does not appear to need an update. I have no idea what to do

Click on your preference and check the Parental tab for possible restrictions. Open iTunes, then click the iTunes menu, select preferences after the window opens click on the Parental icon, take a look at the content restrictions section.

In PHotoshop CC, my blenidng options are not working at all. A window comes up with the message "

In PHotoshop CC, my blenidng options are not working at all. A window comes up with the message "Could not complete your reequest because of a program error. "
Linda

In Photoshop CC whenever I try to apply blending options to a layer, an error message comes up.. In my error message log, this is what comes up
2013:07:12 16:17:16 : tracked key 0000000000000238 of type struct _ADsc * __ptr64 not found : 1 : REQUIRE failed 2013:07:12 16:17:16 : e:\ps13\ps_14_win_x64_daily_retail\20130423.r.221\photoshop\main\photoshop\interfaces\UTr ackResourceImp.h : 137 : REQUIRE failed 2013:07:18 19:20:19 : tracked key 0000000000000100 of type struct _ADsc * __ptr64 not found : 1 : REQUIRE failed 2013:07:18 19:20:19 : e:\ps13\ps_14_win_x64_daily_retail\20130423.r.221\photoshop\main\photoshop\interfaces\UTr ackResourceImp.h : 137 : REQUIRE failed 2013:09:05 22:42:22 : ..\..\sources\USheetRendererCommands.cpp : 556 : REQUIRE failed 2013:09:16 17:22:13 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:16 17:22:20 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:21 16:19:20 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:21 16:19:37 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:21 16:25:58 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:21 16:28:01 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:23 14:34:51 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:23 14:35:19 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:23 14:35:22 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:23 14:35:30 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:23 14:37:55 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:23 14:37:59 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:23 14:38:04 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:23 14:38:08 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:23 14:38:22 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:23 14:43:33 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:23 17:13:25 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:23 17:13:42 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:23 17:13:59 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:23 17:14:16 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:25 22:04:18 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:26 16:58:46 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:26 17:46:04 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:26 17:47:08 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:26 17:47:32 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:26 17:54:05 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:26 17:54:12 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:26 17:54:33 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:26 17:57:02 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:26 18:05:03 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:26 18:05:40 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:26 18:05:49 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:26 20:31:17 :
..\..\sources\UPattern.cpp : 1679 : REQUIRE failed 2013:09:26 20:31:53 : ..\..\sources\UPattern.cpp : 1679 : REQUIRE failed

My 3D is not working in Photoshop CS5. All of the options are greyed out

Hi,
I just installed the photoshop CS5 but find out my 3D is not working, all of the options are greyed out. I have checked on the openGL menu in preference but still not work. I have core i7 and intel HD graphics 3000 with up to 1760MB dynamic video memory. please help

Is the active document RGB?
Could you please post a screenshot with the pertinent Panels/Menus visible?

When I open my RAW files in Photoshop CC they are grainy and the JPEGS are not. What is going on? It doesn't seem to have anything to do with my CACHE levels either.

When I open my RAW files in Photoshop CC they are grainy and the JPEGS are not. What is going on? It doesn't seem to have anything to do with my CACHE levels either.

BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

"photoshop open options are incorrect"

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