"Please acknowledge" message with webutil

Hi all,I'm using webuti library to create an excel file... when I deploy it on the server as soon as I execute the following code I get a "please acknowledge" message.
My client's oracle assistance group just told me that "this is an issue a consultant should know per sé" so they corrected the form and didn't tell me what they did (yeah I'm working in a highly collaborative environment).
here's the code, I didn't translate the variable names and so on... please forgive me for that:D
     -- cursore dati OUTPUT
    CURSOR c_cur IS
                    select * from processi;
              rec      c_cur%rowtype;
-- Oggetti OLE
   XlApp          client_ole2.OBJ_TYPE;
   args               client_ole2.LIST_TYPE;
   wkbook          client_ole2.OBJ_TYPE;
   wksheet     client_ole2.OBJ_TYPE;
   wksheets     client_ole2.OBJ_TYPE;
   wkbooks     client_ole2.OBJ_TYPE;
   cell               client_ole2.OBJ_TYPE;
--  font               client_ole2.OBJ_TYPE;
   border          client_ole2.OBJ_TYPE;
   args1 client_ole2.LIST_TYPE;
   cols client_ole2.LIST_TYPE;
-- contatori di riga e colonna
   riga number(4);
   colonna number(4);
-- varie
   temp_dir varchar2(100); -- directory temp di lavoro
   file_name varchar2(100);
   num_righe number;
-- costanti
      FONT_BOLD constant boolean := true;
      procedure scrivi_cella (r in number, c in out number, val in varchar2, bold in boolean :=false) IS
      BEGIN
                args := client_ole2.CREATE_ARGLIST;
                client_ole2.ADD_ARG(args, r);
               client_ole2.ADD_ARG(args, c);
               cell := client_ole2.GET_OBJ_PROPERTY(wksheet,'Cells', args);
               client_ole2.set_property(cell, 'Value', val);
               --font := client_ole2.GET_OBJ_PROPERTY (cell, 'Font');
               --client_ole2.set_property (font, 'Bold', bold);  --> commentato perché non funziona in client_ole2
               border := client_ole2.GET_OBJ_PROPERTY (cell, 'Borders');
               client_ole2.set_property(border, 'LineStyle', 1);
               client_ole2.DESTROY_ARGLIST(args);
               client_ole2.release_obj(cell);
               client_ole2.release_obj(border);
               c:=c+1;
      END scrivi_cella;
begin        
               set_application_property(cursor_style,'BUSY');
         :elaborazione:='Attenzione: è in corso il download degli output su file excel.'||chr(10)
                      ||'L''operazione può richiedere alcuni minuti, si consiglia di non'
                      ||chr(10)||'chiudere l''applicazione.';
         synchronize;
         select count(1)
           into num_righe
              from output a, r54_arif_arif b, sostitui c, modalita_forn d, r8_t_ente e, r7_t_archivio f,
                                 tipo_fornitore g
                where b.id_periodo = a.id_periodo
         and b.id_processo = a.id_processo
                  and nvl(a.flag_cancellato,0) != 1
                     and c.cod_sostitui = a.cod_sostitui
                     and d.cod_modal_forn = a.cod_modal_forn
                     and e.codice_ente = a.cod_ente
                     and f.codice_archivio = a.cod_archivio
                     and g.cod_fornitore = a.cod_fornitore;
               -- DEFINIZIONI OGGETTI OLE
               XlApp := client_ole2.create_obj ('Excel.Application');
               client_ole2.set_property (XlApp, 'Visible', false);
               wkbooks := client_ole2.GET_OBJ_PROPERTY (XlApp, 'Workbooks');
               wkbook := client_ole2.invoke_obj (wkbooks,'Add');
               wksheets := client_ole2.GET_OBJ_PROPERTY (wkbook, 'Worksheets');
               --wksheet := client_ole2.GET_OBJ_PROPERTY (wksheets, 'ActiveSheet');
               wksheet := client_ole2.invoke_obj (wksheets,'Add');  --> Aggiunge un nuovo sheet
               client_ole2.set_property (wksheet,'Name','Output');
               -- RIGA DI INTESTAZIONE
               riga:=1;
               colonna:=1;       
               scrivi_cella(riga,colonna,'ID PROCESSO',FONT_BOLD);     
               scrivi_cella(riga,colonna,'TIPO PROCESSO',FONT_BOLD);     
               scrivi_cella(riga,colonna,'DENOM. PROCESSO',FONT_BOLD);     
               scrivi_cella(riga,colonna,'ANNO RIFERIMENTO',FONT_BOLD);
               scrivi_cella(riga,colonna,'VINCOLI TEMPORALI',FONT_BOLD);     
               scrivi_cella(riga,colonna,'SOSTITUIBILITÀ',FONT_BOLD);     
               scrivi_cella(riga,colonna,'MODAL. FORNITURA',FONT_BOLD);     
               scrivi_cella(riga,colonna,'NOME ENTE',FONT_BOLD);     
               scrivi_cella(riga,colonna,'TIPO ENTE',FONT_BOLD);     
               scrivi_cella(riga,colonna,'NOME ARCHIVIO',FONT_BOLD);     
               scrivi_cella(riga,colonna,'FORNITORE',FONT_BOLD);     
               scrivi_cella(riga,colonna,'SIGLA DIREZIONE',FONT_BOLD);     
               scrivi_cella(riga,colonna,'SIGLA STRUTTURA',FONT_BOLD);     
               scrivi_cella(riga,colonna,'STATO',FONT_BOLD);     
               OPEN c_cur;               
               LOOP
                         colonna:=1;
                         riga:=riga+1;                          
                      fetch c_cur into rec;
                      exit when c_cur%NOTFOUND;   
                              scrivi_cella(riga,colonna,rec.id_processo);     
                              scrivi_cella(riga,colonna,rec.sigla);                
                              scrivi_cella(riga,colonna,rec.denom_proces);     
                              scrivi_cella(riga,colonna,rec.anno_rif);     
                              scrivi_cella(riga,colonna,rec.vincolo);     
                              scrivi_cella(riga,colonna,rec.descr_sostitui);     
                              scrivi_cella(riga,colonna,rec.descr_modal_forn);
                              scrivi_cella(riga,colonna,rec.nome_ente);     
                              scrivi_cella(riga,colonna,rec.nome_tipo_ente);     
                              scrivi_cella(riga,colonna,rec.nome_archivio);     
                              scrivi_cella(riga,colonna,rec.descr_fornitore);     
                              scrivi_cella(riga,colonna,rec.sigla_direzione);     
                              scrivi_cella(riga,colonna,rec.sigla_struttura);     
                              scrivi_cella(riga,colonna,rec.descr_stato);     
               END LOOP;
               CLOSE c_cur;
               client_ole2.DESTROY_ARGLIST(args);
                args := client_ole2.CREATE_ARGLIST;
                client_ole2.ADD_ARG(args, 'A:N');
               cols := client_ole2.GET_OBJ_PROPERTY(wksheet,'Columns', args);
               client_ole2.set_property (cols,'Autofit',true);
               client_ole2.DESTROY_ARGLIST(args);     
               client_ole2.release_obj(cols);
         tool_env.getvar('TEMP',temp_dir);
         file_name := 'Output_'||to_char(sysdate,'yyyymmdd.hh24miss')||'.xls';
               args1 := client_ole2.CREATE_ARGLIST;
               client_ole2.ADD_ARG(args1, temp_dir||'\'||file_name);
               client_ole2.INVOKE(wkbook, 'SaveAs', args1);
               client_ole2.set_property (XlApp, 'Visible', TRUE);
               client_ole2.DESTROY_ARGLIST(args1);
               client_ole2.release_obj(wksheet);
               client_ole2.release_obj(wksheets);
               client_ole2.release_obj(wkbook);
               client_ole2.release_obj(wkbooks);
               client_ole2.RELEASE_OBJ(XlApp);
               set_application_property(cursor_style,'NORMAL');
               :elaborazione:='';
               synchronize;

thanks for your ready reply.
There's already an on.message trigger which simpyl calls the following procedure
the procedure "informa" called whithin the following onw just sets the alert's properties and shows the alert object.
What I want to know is why that message pops up if it is not an error cause the procedure does not generate any excel file.....
IF tipo = 'M' THEN
      IF msgnum = 40301 THEN
         informa('La ricerca non ha ritrovato nessun dato. ');
    ELSIF
         msgnum = 40100 THEN
         informa('Primo record. ');
      ELSIF
         msgnum = 40352 THEN
         informa('Ultimo record. ');
         raise form_trigger_failure;  
      ELSIF
         msgnum = 40200 THEN
         informa('ATTENZIONE! Il dato non puo essere modificato. ');
     ELSIF
         msgnum = 40350 THEN
         informa('Non e'' stata trovata alcuna informazione per la richiesta effettuata. ');
      ELSIF
         errnum = 40401 THEN
         raise form_trigger_failure;  
      ELSE null;
         --informa(msgtyp||'-'||TO_CHAR(msgnum)||': '||msgtxt);
      END IF; 
ELSIF tipo = 'E' THEN
      IF errnum = 40100 THEN
         informa('Primo record. ');
      ELSIF
         errnum = 40102 THEN
         informa('Il record deve essere inserito o cancellato. ');
      ELSIF
         errnum = 40200 THEN
         informa('ATTENZIONE! Il dato non puo essere modificato. ');
      ELSIF
          errnum = 40350 THEN
          informa('Non e'' stata trovata alcuna informazione per la richiesta effettuata. ');
--      ELSIF
--         errnum = 40401 THEN
--         informa('Non vi sono modifiche. ');
--     informa('Le modifiche eventualmente apportate sono state salvate. '); 
    ELSIF
         errnum = 41051 THEN
         informa('Ultimo record. ');
      ELSIF
         (errnum = 41000) OR (errnum = 41004) THEN
         informa('ATTENZIONE! Funzione non disponibile. ');
      ELSIF
         errnum = 41830 THEN
         informa('La lista risulta essere vuota.');
      ELSIF
         errnum = 40208 THEN
         informa('Attenzione i dati non sono modificabili');
      ELSIF
         errnum = 40401 THEN
         raise form_trigger_failure;  
      elsif  errnum= 40735 then
               dbmserrcode := DBMS_ERROR_CODE;
               dbmserrtext := DBMS_ERROR_TEXT;
               IF dbmserrcode = -3114 THEN
              informa('Attenzione Database non Attivo. Chiamare DBA Oracle al 06/46732312-2176 e chiedere di sistemare il Database PD_DIPA');
         end if;
      ELSE
         informa(errtyp||'-'||TO_CHAR(errnum)||': '||errtxt);
     END IF;
END IF;
END;

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    ==================
    http://www.dreamweavermx-templates.com
    - Template Triage!
    http://www.projectseven.com/go
    - DW FAQs, Tutorials & Resources
    http://www.dwfaq.com - DW FAQs,
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    - Macromedia (MM) Technotes
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    Murray --- ICQ 71997575
    Adobe Community Expert
    (If you *MUST* email me, don't LAUGH when you do so!)
    ==================
    http://www.dreamweavermx-templates.com
    - Template Triage!
    http://www.projectseven.com/go
    - DW FAQs, Tutorials & Resources
    http://www.dwfaq.com - DW FAQs,
    Tutorials & Resources
    http://www.macromedia.com/support/search/
    - Macromedia (MM) Technotes
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    "crash" <[email protected]> wrote in message
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    >
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    > Jon
    >
    > "crash" <[email protected]> wrote in message
    > news:[email protected]...
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    >>
    >>
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    >>>
    >>> --
    >>> Murray --- ICQ 71997575
    >>> Adobe Community Expert
    >>> (If you *MUST* email me, don't LAUGH when you do
    so!)
    >>> ==================
    >>>
    http://www.dreamweavermx-templates.com
    - Template Triage!
    >>>
    http://www.projectseven.com/go
    - DW FAQs, Tutorials & Resources
    >>>
    http://www.dwfaq.com - DW FAQs,
    Tutorials & Resources
    >>>
    http://www.macromedia.com/support/search/
    - Macromedia (MM) Technotes
    >>> ==================
    >>>
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    >>>>> Murray --- ICQ 71997575
    >>>>> Adobe Community Expert
    >>>>> (If you *MUST* email me, don't LAUGH
    when you do so!)
    >>>>> ==================
    >>>>>
    http://www.dreamweavermx-templates.com
    - Template Triage!
    >>>>>
    http://www.projectseven.com/go
    - DW FAQs, Tutorials & Resources
    >>>>>
    http://www.dwfaq.com - DW FAQs,
    Tutorials & Resources
    >>>>>
    http://www.macromedia.com/support/search/
    - Macromedia (MM) Technotes
    >>>>> ==================
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    <[email protected]> wrote in message
    >>>>>>
    news:[email protected]...
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    >>>>>>>
    >>>>>>> --
    >>>>>>> Murray --- ICQ 71997575
    >>>>>>> Adobe Community Expert
    >>>>>>> (If you *MUST* email me, don't
    LAUGH when you do so!)
    >>>>>>> ==================
    >>>>>>>
    http://www.dreamweavermx-templates.com
    - Template Triage!
    >>>>>>>
    http://www.projectseven.com/go
    - DW FAQs, Tutorials & Resources
    >>>>>>>
    http://www.dwfaq.com - DW FAQs,
    Tutorials & Resources
    >>>>>>>
    http://www.macromedia.com/support/search/
    - Macromedia (MM)
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    >>>>>>> ==================
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    >>>>>>> "Joe Makowiec"
    <[email protected]> wrote in message
    >>>>>>>
    news:[email protected]...
    >>>>>>>> On 23 Oct 2006 in
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    >>>>>>>>> pages
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    >>>>>>>>
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    >>>>>>>>
    >>>>>>>> --
    >>>>>>>> Joe Makowiec
    >>>>>>>>
    http://makowiec.net/
    >>>>>>>> Email:
    http://makowiec.net/email.php
    >>>>>>>
    >>>>>>>
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